Direct Residential Bewertungen 

139
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can't recommend Direct Residential highly enough. In what's become an increasingly complicated rental market, they made the entire process smooth and stress-free. Special mention to Ben, wh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Right from the word go they got me tenants very fast and even though the would be tenants reference did not go through they got me other tenants in the right timeframe and also got me a good contrac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had been searching for a property to rent for months, and every local agent we’d dealt previously had been uninterested and unhelpful. The team at Direct Residential, however, are different. From t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Nick and the team are, by far, the best Letting Agency I have used. Always friendly and extremely helpful; working with the tenant - rather than against them. Every interaction / complaint h... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

Direct Residential is an Award Winning Letting and Property Management Specialist based in Epsom. Our service has been developed by Landlords, for Landlords, utilising over a quarter of a century of national experience. We subscribe to the highest standards as members of ARLA, the government tenant deposit protection scheme (TDS) and Safe Agent. Our complete business is managed under one roof over three floors, making contact easy and all aspects of the process transparent.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

139 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(139)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Professional & Outstanding Customer Service

Linda Farouk has always gone the extra mile to ensure we’re kept up to date. Her positive feedback has been appreciated. We highly recommend Direct Residential to anyone. Quick easy and professional service every time.

30. Mai 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you A Tirmizi for your lovely review and especially mentioning and acknowledging Linda for her exceptional service - so appreciated. Wishing you all the best in your new home.

Bewertet mit 5 von 5 Sternen

Great communication and support…

Great communication and support throughout our tenancy, clear and organised procedure when registering as tenants, estate agent Ben Mills was very helpful, warm and approachable. Thank you for making out experience a positive one!

22. Mai 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your lovely review Kheder. It has been our pleasure to help and support you in the process to your new home. All the best.

Bewertet mit 5 von 5 Sternen

Everyone at Direct Residential went…

Everyone at Direct Residential went above and beyond making sure we had everything sorted and got the apartment we wanted. A massive thank you to everyone in the office and to Anna and Ben! Couldn’t recommend them more, they are really kind and super helpful!

29. April 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you Izabella for your lovely review and in particular picking out great service from Ann and Ben - much appreciated. It has been our pleasure to support you in your new home.

Bewertet mit 5 von 5 Sternen

Lettings and Management

Everyone I have had communication with at Direct Residential has been efficient and professional. They work well as a team. Nick and Linda have been particularly helpful with working through a difficult situation with me. Nothing has been too much trouble.

11. April 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your lovely review, it is our pleasure to support you. We work hard to delight, and to receive the recognition for this is hugely appreciated. Thank you.

Bewertet mit 5 von 5 Sternen

Excellent Service....Always!

Leased a property through Direct Residential for the past 3 and a half years and experienced excellent, professional and friendly service always. Thank you to the staff at Direct Residential Epsom.

17. April 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you Kirsty for your lovely review; it is our pleasure to support you in your home and tenancy. All the best.

Bewertet mit 5 von 5 Sternen

The agency

The agency, more specifically Anna has been so helpful during the lettings progress. We are grateful for their efficiency and commitment.

1. März 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your lovely review Veronika and special mention to one of our star's - Anna. It is our pleasure to support you in your new home. All the best.

Bewertet mit 5 von 5 Sternen

Easy and confident to approach to ask…

Easy and confident to approach to ask anything without hesitation.
Really appreciate for being so professional in dealing with things related to rent.

26. März 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your lovely review Namjin, it is our pleasure to support you in your tenancy.

Bewertet mit 5 von 5 Sternen

Amazing team

All the team involved in helping me with my new rental property have been fantastic.They have sent me all paperwork very Fast.In particular thanks to Anna who helped me during a particularly difficult personal time.I will highly recommend this estate agent.

10. April 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for the lovely review H Grey, it is pleasure to support you in your new home.

Bewertet mit 5 von 5 Sternen

Amazing service from Harrie & team

I am very pleased with the service Direct Residential provide. Since moving in almost a year ago, any issue we have had have been resolved quickly and efficiently thanks to the whole team - especially Harrie who is always very pleasant and efficient. Recently the washing machine at our rented house stopped working and we had a new one within 2 days! I would highly recommend Direct Residential!

7. März 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your lovely review Meena; it is our pleasure to support you in your lovely home.

Bewertet mit 5 von 5 Sternen

Thank you Harrie

Harrie's assistance throughout the entire process was exceptional. She made everything stress-free and efficient from start to finish. Her professionalism, attention to detail, and genuine kindness were truly remarkable. With her guidance, everything was completed accurately and seamlessly. Thank you, Harrie, for your outstanding assistance!

27. Februar 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you M A for your kind review, summary of our service and your experience, which is much appreciated. It is our pleasure to support you in your home. All the best.

Bewertet mit 5 von 5 Sternen

Absolutely fantastic experience

Absolutely fantastic experience. Linda, Ben, Anna and team are all an absolute delight to deal with. I would highly recommend them.
5 star ⭐️⭐️⭐️⭐️⭐️.
So pleased to have found them.

6. Jänner 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your wonderful review Sophie! It is our pleasure to support great proactive landlords like you. All the best.

Bewertet mit 5 von 5 Sternen

100% responsible and reliable❤

I am very glad that we rented a house through this agency. They solve all problems that arise very quickly. I recommend this agency to everyone, 100% responsible and reliable!!❤👍👍👍👍

21. Februar 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your lovely review Aliona; it is our pleasure to support you in your lovely home.

Bewertet mit 5 von 5 Sternen

Anna and Ben were amazing

Anna and Ben were amazing. The whole process was smooth and efficient. Highly recommended for anyone

16. Februar 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you Taha for your lovely review. It has been our pleasure to support you moving in to your new home. All the best.

Bewertet mit 5 von 5 Sternen

Renting a property

Best experience with Direct Residential to rent a property. Application process was so easy and convenient, The staff was super friendly and kind. Never experience this way of renting before. Thank you Direct

22. Jänner 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your kind review James! It is our pleasure to help and support you in your tenancy. All the best.

Bewertet mit 5 von 5 Sternen

Great agents

Great agents, Very helpful and answered all our questions and concerns quickly.

10. Jänner 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you Kate for your lovely review, it has been our pleasure to support you in your tenancy. All the best.

Bewertet mit 5 von 5 Sternen

Whilst our landlords are not very…

Whilst our landlords are not very amenable, Harrie at Direct residential has been excellent as is Linda Farouk and the lady that does our 6 month checks.
Response is fast albeit there are usually delays created by the landlords.

12. Jänner 2024
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your lovely review Suzanne. We try very hard to support our tenants and landlords to give everyone the best experience possible.

Bewertet mit 5 von 5 Sternen

Direct Residential offers a complete…

Direct Residential offers a complete service and has been exemplary throughout all of my dealings with this exceptional company. The Staff are always happy to help in any way possible and communication is swift and efficient. I have no hesitation in recommending this professional and hard working company.

10. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super helpful

Super helpful!

Whenever we have had any sorts of issues they resolve them within days and follow up to make sure everything has gone smoothly.

Would definitely recommend Direct Residential!

21. Dezember 2023
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you for your lovely review Amy, it is our pleasure to support you. Have a lovely Christmas.

Bewertet mit 5 von 5 Sternen

Choose direct residential every time!

Direct residential is hands down the best lettings agency I have ever had to deal with. I was worried about my move to the London area as I had heard horror stories of landlords and letting agencies in the south.
But direct residential have been nothing but extremely kind and accommodating to me. I had a leak in my kitchen which unfortunately caused some damage to the flooring. Direct residential were so quick to come round, assess the damage and get the leak fixed. They even got me brand new flooring put in just in time for Christmas! I’m so pleased that they were able to fix everything so quickly.

They kept me up to date with all the work being done on the flat via WhatsApp and calls, made sure I was always in the loop. And even rushed over at midnight when I had been silly and got locked out!

Wonderful self run lettings agency that strive to care for their tenants. Direct residential clearly hold their values close to home. What every lettings agency should be like! Thanks so much guys! Your awesome.
But also my landlord was great! And direct residential clearly make sure they landlords they work with have those same values in mind.
I’m planning on staying in my apartment for quite some time. Partly because I know that this lettings agency will take care of my apartment and us!

19. Dezember 2023
Bewertung ohne vorherige Einladung
Direct Residential-Logo

Antwort von Direct Residential

Thank you Sarah for your lovely review! Our team tries very hard to make your experience in your home the best it can possibly be and we are delighted that you are happy.
Wishing you a wonderful Christmas.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr