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Dortech Direct Bewertungen 

3 942
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Doretech got 5 stars and Dpd lost one of them for missing the day and the package clearly had been to a football match. Contents hadn't suffered as it was foam backer rod but anything else might hav... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was looking for some door stops & came across Dortech on a web search. Theirs were much better than anywhere else, they also arrived quickly & well packaged & have served their purpose perfectly. Si... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a bit of trouble selecting the finger guard I needed and ordered the wrong ones. Once I contacted Dortec they let me send the old ones back and sent me the ones I should have ordered in the firs... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have previously ordered from this company and they are extremely prompt in sending out items. Extremely pleased with both purchase and delivery

Unternehmen hat geantwortet

Unternehmensdetails

  1. Baufachhandel
  2. Baustoffhandel
  3. Baumaschinenlieferant
  4. Türenlieferant
  5. Lieferant von Brandschutzausrüstungen
  6. Werkzeuggeschäft

Über Dortech Direct

Vom Unternehmen geschrieben

Dortech Direct Ltd

A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.

Our Product Range

  • Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
  • Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
  • Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
  • Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
  • Glass Balustrade Systems – Frameless balustrades for architectural projects.
  • Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
  • Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
  • Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.

Why Choose Dortech Direct?

  • Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
  • Premium Quality Products – Stocking materials from leading manufacturers.
  • Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
  • Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
  • Dedicated Customer Support & Expert Advice – Glazing specialists available.
  • Sustainability Commitment – Promoting eco-friendly construction solutions.

Who We Serve

  • 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
  • 🏠 Architects & Specifiers – Glass systems and architectural solutions.
  • 🔧 Builders & Construction Professionals – Premium materials for projects.
  • 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.

Our Mission

We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.

Contact Us

📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK

📞 Customer Support: 0330 128 12 12

📧 Email: sales@dortechdirect.co.uk

🌐 Website: www.dortechdirect.co.uk

Elevate Your Construction Projects with Dortech Direct's Premium Building Materials

Vom Unternehmen geschrieben

Your Trusted Partner for High-Quality Construction Supplies
At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

3942 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(3 942)

538 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Materials good , communication needs a bit of work

Materials good , communication needs a little bit of tweaking , I won't leave a negative review as no one is perfect , however the order took nearly a month to complete, I was told there was a delay on the putty but then had to follow it up twice , no communication response and then it just arrived ,it would have been nice to have the rest of the order sent ahead instead of waiting a month but im sure theres maybe a lot of orders and it got forgotten , It wasnt a full 5 star experience, but maybe next time it will improve, Im not unhappy though . The materials they sell are definitely very good , the DINESEN putty is A1 by the way and im not sure of anyone else in the UK that sells it .

14. August 2026
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Antwort von Dortech Direct

Thank you for taking the time to leave us your feedback. We’re really pleased to hear you were happy with the quality of the materials, particularly the Linseed Oil putty.

We completely agree that your order experienced a delay. However, we can confirm that a delay notification was sent on 14th July, the day after your purchase, advising you of the expected delay with the putty.

That said, we do appreciate your comments regarding the communication that followed. We agree that further updates would have been helpful, particularly given the length of the delay, and we’ll take this feedback on board.

We’re glad that overall you’re happy with the products received, and we hope your next experience with us is worthy of the full 5 stars!

Bewertet mit 5 von 5 Sternen

Great price and quality item

Great price and quality and good dated Sikalastic 710
mastic, way cheaper than an online auction website.
Used it to fit new heiki rooflights to our motorhome.

13. August 2026
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Antwort von Dortech Direct

Thank you for such a great review! We’re delighted you were pleased with the price, quality and date of the Sikalastic 710. Great to hear it did the job for fitting your new motorhome rooflights too. We really appreciate the 5 stars!

Bewertet mit 5 von 5 Sternen

right product arrived on time.

right product arrived on time.

12. August 2026
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Antwort von Dortech Direct

Thank you for your 5-star review! We’re pleased the correct product arrived exactly when expected. Thanks for choosing Dortech Direct!

Bewertet mit 5 von 5 Sternen

Very easy ordering

Very easy ordering, prompt dispatch and quick delivery

12. August 2026
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Antwort von Dortech Direct

Thanks for the brilliant feedback! It’s great to hear the whole process was straightforward, from placing your order through to dispatch and delivery. We really appreciate your custom!

Bewertet mit 4 von 5 Sternen

Very good service

23. Juli 2026
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Antwort von Dortech Direct

Thank you for your review! We’re really pleased to hear you were happy with the service you received. We appreciate your custom and hope we can make your next experience a 5-star one!

Bewertet mit 5 von 5 Sternen

The product was delivered on time and…

The product was delivered on time and with no damage.

11. August 2026
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Antwort von Dortech Direct

Thank you for the 5 stars! We’re really pleased your order arrived safely, on time and in perfect condition. Thank you for taking the time to leave us a review!

Bewertet mit 5 von 5 Sternen

Great product

Easy to find the product i needed, quick service good price.

24. Juli 2026
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Antwort von Dortech Direct

Thank you for the lovely review! We’re glad you found exactly what you needed and were happy with both our service and pricing. We hope to welcome you back again soon!

Bewertet mit 5 von 5 Sternen

Very good prompt delivery

Very good prompt delivery

11. August 2026
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Antwort von Dortech Direct

Thank you for the 5-star feedback! We’re delighted you were pleased with our prompt delivery service. We really appreciate your order!

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, quick delivery.

11. August 2026
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Antwort von Dortech Direct

Thanks for the great review! We’re pleased you found ordering straightforward and your delivery arrived quickly. Thank you for choosing us!

Bewertet mit 5 von 5 Sternen

I ordered it

I ordered it, they delivered it and I’m satisfied.

11. August 2026
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Antwort von Dortech Direct

Just how it should be! 😊 Thank you for the 5 stars we’re really pleased everything went smoothly and you’re happy with your order. We appreciate your custom!

Bewertet mit 5 von 5 Sternen

Great product

Great product, excellent delivery. Nice job.

10. August 2026
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Antwort von Dortech Direct

Thank you for the fantastic 5-star review! We’re delighted you’re happy with the product and our delivery service. We really appreciate your support and hope to serve you again soon!

Bewertet mit 5 von 5 Sternen

Sent what i ordered in a reasonable…

Sent what i ordered in a reasonable timeframe at a reasonable price. Product (backer rod) did the job

22. Juli 2026
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Antwort von Dortech Direct

Thank you for the great review! We’re pleased your backer rod arrived in good time, at a fair price, and did exactly the job you needed it to.

Bewertet mit 5 von 5 Sternen

Great service from Dortech.

Great service from Dortech.
My recent order was delayed due to supply chain issues , however Kimberley from Dortech customer services advised me of the issues and was able to advise a revised delivery. This arrived ahead of time and the product was excellent .

4. August 2026
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Antwort von Dortech Direct

Thank you for your lovely feedback! We’re sorry again about the initial supply chain delay, but we’re delighted Kimberley was able to keep you updated and that your order arrived ahead of the revised date. We’ll be sure to pass your kind comments on to her!

Bewertet mit 5 von 5 Sternen

Great Service

Great Service, products arrived on time - definitely use Dortech Direct again.

7. August 2026
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Antwort von Dortech Direct

Thank you for the 5 stars! Great to hear everything arrived on time and that you’d choose Dortech Direct again. We really appreciate your support!

Bewertet mit 2 von 5 Sternen

When I placed my order

When I placed my order, I was clearly expecting the item to arrive within 3–5 days. After some time, I called and was told there would be a slight delay, which I understood. However, I never expected the delay to be almost one month.
As I needed the item within the original timeframe, I had no choice but to purchase it elsewhere. I then requested a refund, but since making that request, nobody has contacted me or provided any update.
Unfortunately, I cannot be happy with this experience. A delay of almost a month, combined with the lack of communication regarding my refund, is very disappointing.
Based on my experience, how could I recommend this company?

7. August 2026
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Antwort von Dortech Direct

Thank you for your feedback. We completely understand your disappointment regarding the delay to your order, and we do take full accountability for the fact that the item did not arrive within the original expected timeframe.

However, we would like to clarify that the item was subsequently dispatched and successfully delivered on 8th August. Today is 18th August, and since delivery we have not received any correspondence from you advising us that the item was no longer required or requesting that it be returned.

Had you contacted us following delivery, we would have been more than happy to arrange collection of the item and process the appropriate refund. Unfortunately, as we were not made aware of the situation after the item was delivered, we were unable to take those steps.

We absolutely appreciate that the original delay caused inconvenience, particularly as you needed the item within a specific timeframe, and we are sorry that we were unable to meet that expectation. At the same time, we hope you can appreciate that we need to be given the opportunity to resolve an issue once an order has been delivered.

We remain happy to assist with arranging the return and refund where applicable, so please contact us directly and we can advise on the next steps.

Bewertet mit 1 von 5 Sternen

got my order completely wrong after…

got my order completely wrong after driving for 2hrs to collect

4. August 2026
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Antwort von Dortech Direct

We’re sorry to hear that you were disappointed with your experience, particularly after making such a lengthy two-hour journey to collect your item.

We would, however, like to clarify that the item itself was ordered in specifically from our supplier and was correct; the issue was with the colour rather than the product ordered, and we completely understand how frustrating that must have been.

We would also like to clarify that your order was processed as a delivery, not a collection. Unfortunately, we were not made aware that you intended to travel to us to collect it. Had we known, we could have checked everything with you beforehand and potentially prevented the wasted journey.

We fully appreciate the inconvenience caused by the colour issue and are sorry that your experience did not meet expectations.

Bewertet mit 5 von 5 Sternen

The price was good and good selection…

The price was good and good selection of silicones . O only downside was delivery it took 5 working days which seemed forever

17. Juli 2026
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Antwort von Dortech Direct

Thank you for your feedback! We’re glad you were happy with our prices and silicone selection. We appreciate your comments regarding the delivery time too and will certainly take them on board.

Bewertet mit 3 von 5 Sternen

The staff were very helpful when I…

The staff were very helpful when I called to explain that I had not received my order for over a week and a half. It turned out that the order was sent by EVRI who are absolutely terrible. EVRI said that the parcel was in Inverness but had lost it there. A new order was sent and it arrived a few days later.

14. Juli 2026
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Antwort von Dortech Direct

Thank you for taking the time to leave your review. We’re pleased to hear that our team were helpful when you contacted us, although we’re sorry that the original parcel was unfortunately lost while with the courier.

While courier issues are outside of our direct control, we completely understand the frustration caused by the delay. As soon as we became aware of the issue, we arranged for a replacement order to be sent, and we’re glad to hear this arrived safely a few days later.

Thank you for your patience and understanding, and we hope the way our team handled and resolved the situation gave you confidence in our service.

Bewertet mit 5 von 5 Sternen

great communication

great communication, delivery and service. cant fault.

3. August 2026
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Antwort von Dortech Direct

Thank you! It’s fantastic to hear you were happy with our communication, delivery and service. We really appreciate the 5 stars!

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