Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Mehr ansehen
Unternehmen hat geantwortet
I ordered and paid for a steering damper and kit for my mt09 was emailed and told out of stock and on back order but was offered a different colour to which I agreed then only to be told they had no s... Mehr ansehen
Unternehmen hat geantwortet
Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... Mehr ansehen
Unternehmen hat geantwortet
I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... Mehr ansehen
One of the UK's leading sellers of Motorcycle Parts and Clothing
Unit 2 Pressmore Lodge, Ashley Green Road, HP5 3PF, Chesham, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This is a great addition. I find that the Sena can become disconnected from people I'm riding with, when the satnav cuts in. It's now really easy to reconnect and adjust the volume.
A pleasure to do business with.sweets were a nice touch as well.problem free.item does exactly what it says on the box.if you need any motorcycle parts,you can’t go wrong with Dr bikes.
Great product, goods comms, delivery time as promised, would use again
Fantastic company fantastic to deal with.
Not fitted the item yet but used one on other motorbike.
Kept me informed when part were on back order.
Drbikes were fast in their replies, and straight to the point. I ordered some parts from Australia and it came within a week. Would definitely recommend.
DR Bikes were awesome to deal with. Fast emails. Competitive pricing. Fmf exhaust was shipped from the UK to Australia in 4 days once order was processed. No problems at all and highly recommended.
First class service, pleasure doing business
Easy to use website, super fast delivery
Would recommend.
Best place to get parts especially gsxs1000, why would you want any other bike anyway 🤔 😜
Bought from these guys plenty of times, spent couple of grand now with them and I'll keep buying.
Customer service is spot on and couldn't ask for better service 👌.
Seen a couple of these bad reviews and was like how considering every purchase has been bang on, think you'll always going to get few bad customers who think they're right.
If your not a lemon of a customer then get buying from these guys, they're spot on .
Thanks to Daniel and his team.
Absolutely faultless. Spoke with Daniel to order an exhaust system from Arrow. Extremely helpful and quick responses, was very honest and accurate with delivery times. First class customer service. Also ordered coolant a few days after due to an issue and managed to get the coolant delivered very quickly!
Gilles Tooling fit and finish is always spot on, DRbikes communication and shipping all good
Just bedded in these pads and wow what a difference (with new fluid bled through too) they really will stop you on the spot!
Super fast service and cheapest around, why go anywhere for bike parts, many thanks
Good price, fast delivery, and the Healtech gear indicator is a brilliant bit of kit - easy to install and works really well.
The guys that work here are awsome and really know there stuff. I phoned up regarding parts for my motorbike and after ordering the parts the parcel turned up quicker than It should have, plus it came with sweets. Will be purchasing more in the near future thank you.
Fast service at a good price and even recieved some freebies
Excellent service. The team at DR Bikes communicated promptly and resolved an issue with the delivery very promptly. I would definitely consider DR Bikes again.
I have never received it.
Royal Mail says it’s been delivered but there’s no proof and they can’t find anything. The seller would not engage with them, so I’ve lost £50.
Update: You still have not engaged. Could I please have that “geotag”. There’s no proof of delivery - no signature, no photo, no reply from you. Sadly, you had not really cared much, apart from the reply under this review, which shows very low corporate culture. Hence the review. I’m still £60 out of pocket.
Update: I have just received a letter from the Royal Mail with apologies that actually acknowledges that there was a failed delivery “according to evidence reviewed”. However, it’s the seller who needs to make a claim. There’s still no reply, no offer of refund nor redelivery, only a passive-aggressive comment that you will “leave it now”. Under the Consumer Rights Act 2015, you’re responsible for making sure my order is delivered to me at my address and I didn’t agree to it being left anywhere, so the ball is in your court. I can’t make a claim with Royal Mail myself. What a bunch of time wasting, ignorant and oblivious to their obligations shady merchants.

Antwort von Drbikes
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.