So I noticed that they changed their gaming platform. Almost every slot used to have the option to play the game in slow, normal or fast mode. Now, every single game has only a normal or fast speed o... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have had a awful and confusing time trying to withdraw. I had been turned down withdrawals different times and for different reasons. Different agents gave different reasons why. I did the verificat... Mehr ansehen
Unternehmen hat geantwortet
Worst casino ever !!! They won’t let you withdraw if you win . Customer service just gives you the run around asking you to do all kinds of bull shit like take pictures show screenshots “ we will get... Mehr ansehen
Unternehmen hat geantwortet
The games are fun, but it's hard that find games that pay consistently. I don't expect to win, just have fun. A lot of times I find myself betting a dollar, depositing 50 bucks and getting 54 spin... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to DuckyLuck! Your home for the best online casino experience in the industry!
Kontaktinformationen
Vereinigte Staaten
- support@duckyluck.ag
- www.duckyluck.ag
2,4
Mangelhaft
371 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
For Amusement Only
First, I would like to say, I understand if one gambles he/she may loose their money. I am not reviewing wins or losses today.
I received an email inviting me to play DuckyLuck online casino. Also included was a promotional offer to match my deposit by 500%, When I first entered, I clicked the wrong promo and received a 100% match. I deposited $25 and with the promo i had a $50 balance. I played thru that in about 3 minutes (I always bet the minimum amount that makes me eligible for bonus spins, usually $1 to $2 per spin). With a zero balance, I returned to get the proper promo of 500% of my deposit. Again, i deposited $25, bringing my balance to $150. I played 3 machines at $1.25 per spin. Nothing was happening. I won a few cents here or there, but even after switching machines nothing was going.on other than me pressing the rebid button. I was so bored I was falling asleep. My phone even slipped out of my hands, falling to the floor. Well, I did not get any bonus rounds. I won a few bucks here n there. I rolled thru $200 in cash and promo money, betting minimums to be eligible for bonus rounds, inside of 10 minutes.
Now understand, losing is no fun, However, what I'm complaining about is the total lack of entertainment, or amusement value. I almost fell asleep...while gambling!! I would not recommend this casino to anyone. Good night.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Pam,
Thank you for sharing your detailed experience. We understand how disappointing it can be when gameplay doesn’t feel engaging or rewarding. All our games operate on certified RNGs to ensure fair and unpredictable outcomes, but we’d be happy to recommend games that may better suit your play style.
We truly value your feedback as we continue to expand our game selection and hope you’ll soon find a game you enjoy with us.
Best regards,
Casino Experience Team
Verification of the account is nearly…
Verification of the account is nearly impossible. I sent over a dozen photos with me holding my id and they want to be able to see the details and read the id from the image you provide. This is separate from the pic of my id. If they have an issue reading your id that you are holding next to your face you will not be verified. I spent 3 days sending photos of me holding my id and still not good enough. Don't bother spending your money with these people.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Eric,
We understand that the verification process can feel tedious at times. Please know that this is a one-time requirement designed to safeguard your account and personal information.
Our support team is available via email at support@duckyluck.ag and can provide personalized tips to help ensure your documents are accepted as quickly as possible.
Best regards,
Casino Experience Team
So far so good
So far so good. My experience with them has been great. Customer service is quick to respond and I was able to withdrawal my winnings. It took a little while to get it but that's understandable. Id like to also note I do not work or have any ties to the site. I just gamble there. I would recommend this site to anyone.
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Jason,
Thank you for sharing your experience! We’re glad to hear you’ve enjoyed playing with us and that our support team has been responsive. We appreciate your recommendation, we are glad to have you in our pond!
Best regards,
Casino Experience Team
I tried coming back bc honestly I like…
I tried coming back bc honestly I like the games on here but I quickly realized why I stepped away. In a matter of 30 minutes in my first attempt i went thru $500. My 2nd attempt....$100 in 5 minutes. Thus site just takes...especially if they target you. And they do...they target and take.
21. September 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Matthew,
We’re glad to hear you enjoy our game selection and appreciate your feedback.
Although we understand how frustrating losing streaks can be, please know that all our games operate on certified Random Number Generators, ensuring fair and unbiased results for every player.
Our support team is also available 24/7 if you’d like recommendations for games that better suit your playstyle or to review your gameplay.
Best regards,
Casino Experience Team
I have never had an issue with ducky…
I have never had an issue with ducky luck. I’ve made thousands of dollars in withdrawals and even more in deposits. Until just recently. I had a fraudulent activity on one of my credit cards. During the process of identifying fraudulent charges (which there were many). Accidentally a 40 dollar payment to lucky duck was included. The next time I went to withdraw they said it needs to be reviewed because of the charge back. I explained what happened. Not to mention the fact that lucky duck was the only place I used that card virtually. Which makes me wonder where root of my card information being stolen was. Casino eventually through chat told me oh that’s been cleared. That I just can’t use that specific card on site anymore. That now money is being held for security protocol regarding bonus activity. For one site doesn’t even allow you to put in bonus it’s only by choices they give you. Plus coincidence that the best win I’ve had triggers this. I’ve made 100s of deposits here without an issue. I’m hoping this all gets resolved soon because as a VIP member I expect to be treated as one. More to follow….
In lucky ducks defense all the people complaining about winning thousands and only being able to cash out 100. Probably we’re using a free chip. Which clearly states the maximum withdrawal. Just like the others stating they only received 10x their deposit despite winning more. All of this is clearly stated in each bonus. If you’ve played on-line casinos more than just looking for free chips you’d know this. People shouldn’t be hating or giving bad reviews based on clearly stated rules. Just a thought.
Peter Garneau
Pgarneau1976
###Update####. Was paid in full $3300. Took 1 week but all good.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Peter,
We appreciate you taking the time to share your detailed experience and update. We’re glad to hear everything was resolved smoothly and that you received your winnings.
Thank you for highlighting your positive experience with our platform and for being a valued VIP member, we are glad to have you in our pond!
Kind regards,
Casino Experience Team
Scammers
Scammers ! I won a significant amount of money, was only able to withdraw it piece meal . Took weeks to get it . After I received my second withdrawal, they decided to deleted my account due to MY alleged fraudulent activity!!! So all my remaining winnings were voided !! Got no where with customer service. Just kept going around in circles and they accused me of initiating chargebacks on my account, which was a total lie , just an excuse to delete my account and take my remaining winnings. Stay far away from this scam site!
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Rosemary,
We understand how frustrating this situation must feel. Our team is already in touch regarding your case and is waiting for the required documents so we can continue assisting you.
Please check your email and reply with the requested details so we can help resolve this as soon as possible.
Best regards,
Casino Experience Team
It not fair to say we can by a bonus…
It not fair to say we can by a bonus and not let me see the screen. Took $8.00 out of my account 3 times and I do not know what's happening. I will leave reviews to warn others. $30.00 in less than 3 mins gone.
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Tina,
I understand how upsetting it must feel to purchase a bonus and not see what’s happening on the screen, that’s not the experience we want for our players. Please reach out to our team at support@duckyluck.ag so we can review your account and investigate the bonus issue directly.
We’re here to help and want to make sure everything is clear and fair with your gameplay.
Best regards,
Casino Experience Team
If I could give this site negative…
If I could give this site negative Stars I would. This is the most fraudulent site I have ever been on. Do not trust this site. Do not give them your money, you will never receive you're withdrawal. I've been given a different date every day that I was supposed to receive my money and it never came. This site is a scam. Do not trust it
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Michelle,
We’re sorry to hear you haven’t received your withdrawal within the expected timeframe, we understand how frustrating that can be.
Please reach out to us at support@duckyluck.ag so we can investigate your account and assist in processing your withdrawal as quickly as possible.
Best regards,
Casino Experience Team
Absolutely a scam place
Absolutely a scam place. No matter how large or small , they won’t let you withdraw. Stay away
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Oscar,
Sorry to hear you’ve had trouble withdrawing your funds. If this is your first withdrawal, a one-time verification process is required. Once completed, withdrawals are processed within the expected timeframe.
For the fastest and fee-free option, we recommend using Bitcoin, which ensures quicker processing. Our support team is here to guide you through every step, please reach out at support@duckyluck.ag if you need assistance.
Best regards,
Casino Experience Team
LOVE THE GAMES
Update, I've finally was able to make a successful withdrawal...thank you
Still love the games and will continue playing and hopefully keep winning and making withdrawals
LOVE THE GAMES, AND I HAVE WON SOME...TIRED TO WITHDRAW VIA bC to my wallet and it keeps rejecting the requests, also tried sending the requested documents for identity verification to the email address provided twice and they can not be delivered. I feel this online casino is nothing but a scam
Good thing I only wasted $25...ill stick to my Seneca Niagara.
3. August 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Giggs,
Thanks for sharing your experience. I understand how frustrating it must feel to have your withdrawal requests rejected and to run into trouble submitting your documents.
Since this is your first withdrawal, a one-time verification process is required to ensure your account’s security. To complete it smoothly, please send your documents to faxback@duckyluck.ag. As a pro tip, sending each document in a separate email helps avoid delays and ensures everything is received correctly.
Our support team is here to guide you through every step of the way. If you need help or confirmation once your documents are sent, don’t hesitate to reach out at support@duckyluck.ag.
Best regards,
Casino Experience Team
Very nervous right now
Put in 1200 over the last month but finally hit big, 11k+ . Cashed out 2400 and now i play the waiting game. I'm just really hoping that the ease at which they took my money doesn't end up a massive headache to get it. If I get paid at all. Will update when I have more info
3. August 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Jeremy,
Congratulations on your big win!
To enjoy your winnings even sooner, we recommend using Bitcoin for withdrawals, it’s our fastest option and free of fees. We look forward to seeing you enjoy your payout and hope it’s a smooth, hassle-free process.
Best regards,
Casino Experience Team
DuckyLuck.ag – Misleading, Unethical, and Potentially Fraudulent
I signed up with DuckyLuck.ag under the impression that it was a legitimate online casino. In reality, this operation is unlicensed, unregulated, and targeting U.S. customers illegally. The site misrepresents its services, refuses legitimate withdrawals, and hides behind ambiguous terms and evasive customer support. This platform is a predatory offshore scam with no accountability or legal oversight. Players should avoid DuckyLuck entirely and report any suspicious activity. This conduct is unethical and borders on criminal. I’ve filed formal complaints with U.S. authorities.
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Ciabatta Don Dada,
Thanks for sharing your thoughts. We take feedback seriously and want to ensure every player feels treated fairly and transparently.
If you have any concerns about withdrawals, account issues, or any other aspect of your experience, our support team is here to help. You can reach us directly at support@duckyluck.ag, and we’ll work with you to resolve any inquiries promptly.
We are committed to providing a fair and transparent gaming environment for all our players and appreciate any opportunity to address concerns.
Best regards,
Casino Experience Team
Don’t make any deposits
Don’t make any deposits. You will never see your money. It’s all a scam.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Sebastian,
Thank you for taking the time to share your feedback.
We take all deposit and withdrawal concerns seriously, and our goal is to provide a safe and enjoyable experience for all our players. All deposits and withdrawals follow standard procedures, and funds are delivered within the timeframes outlined on our website.
If you’ve experienced any issues with a transaction, we encourage you to reach out to our Support Team directly via email to support@duckyluck.ag or via Live Chat, we’re here to help and ensure everything is properly resolved.
Best regards,
Casino Experience Team
These reviews dont add up to my experience
I have had nothing but great experience with Ducky Luck . Once I figured out how all these online casinos operate they were a step above the restroom. Won plenty of free 50 bucks on free bonus spins ans cashed out after my play through. Won some bigger jackpots aswell. Always paid fairly fast. The reason I stopped playing was they sent me an email saying since I was a skilled player they would no longer offer me bonuses and rewards lol. I only play slots so that is pretty ridiculous. I have lost way more then Won and regardless of what people think slots are random. They just didn't like the fact I got lucky a few times in a row. Oh well. Their loss. Plenty of other places to play that want my money. 90 percent of these reviews are posted from people who dont understand or care to learn how the casinos operate
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello B,
Thank you for the great review and for sharing your experience with us!
We’re glad to hear you’ve enjoyed your time at DuckyLuck, especially your wins and smooth withdrawals, that’s exactly the kind of experience we aim to provide. We also appreciate your thoughtful perspective on how online casinos work.
Regarding the “Skilled Player” classification, it’s based on several internal criteria related to gameplay trends and outcomes. While it may affect eligibility for certain promotions, it simply means you’re doing well on your own, no wagering requirements, no strings attached. And importantly, this classification isn’t permanent and can change over time.
Thank you again for playing with us. We hope to welcome you back in the future!
Warm regards,
Casino Experience Team
SCAM!!!!!!!!…
Don't give them your money you will never ever receive your winnings
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Bonnie,
We take all withdrawal concerns seriously and are committed to maintaining a fair and transparent gaming experience for every player. While we understand your frustration, we encourage you to reach out to our Support Team via live chat or email at support@duckyluck.ag so we can better understand your situation and assist you directly.
Our operations are governed by strict protocols, and we’re always happy to clarify any questions about your account or gameplay. We’re here to help and hope to have the opportunity to address your concerns.
Best regards,
Casino Experience Team
This is a scam casino that takes your…
This is a scam casino that takes your money but offers no way to pay you with money if you live in certain places. I just basically gifted these thieves over 200 bucks because they don't pay anything but bitcoin to people in my state but they will sure take money and wo t.even tell you until you try to cash out. Shame on you for stealing for a living. These guys can expect legal trouble if they have done anything illegal in my state because I am going to check the legalities of their operations here first thing in the morning
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Charlie,
Thank you for your review. While certain withdrawal methods like Bank Wire or Check may be unavailable in restricted areas due to regional limitations, we do offer Bitcoin as a reliable and secure withdrawal method for all players.
We highly recommend Bitcoin, as it allows you to receive your funds within 1 business day after approval and is free of fees, unlike traditional methods which can take up to 20 business days.
If you need help setting up a crypto wallet, we have step-by-step guides available on our website to walk you through the process:
https://www.duckyluck.ag/crypto-hub/
If you have any questions or need further assistance, feel free to reach out to our Support Team.
Best regards,
Casino Experience Team
Labeled "skillful player at slots! What a joke…
First time ever playing slots online and got labeled a skillful player and not eligible for and promotions. Nothing in the form of a reward for spending almost 5 grand there. Asked them how can anyone be skilled at a game that's completely random and no answer from them. They are crooks and do not reward loyalty what so ever. Play at your own risk.
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Jason,
Thank you for taking the time to share your feedback.
The “Skilled Player” classification is based on several criteria tied to a player’s gaming habits and outcomes. It simply indicates that a player has demonstrated consistent success without the need for bonus funds.
While this status affects eligibility for certain promotions, it also means you can continue playing with your cash balance without the restrictions of wagering requirements.
Please note that this classification is not permanent and may change over time. If you have any questions or need further clarification, our support team is always happy to assist.
Best regards,
Casino Experience Team
Cash deposit for everything
I don't like the fact that I have to make a deposit first to get cash back and free spins. So.e days I don't have money to play so getting what I am suppose to get would be very nice.
29. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Ken,
Thank you for taking the time to share your bonusing experience.
We understand how important bonus rewards can be, especially on days when you’re not planning to deposit. While cashback and free spins typically require a deposit to be activated, we do occasionally send out free bonuses with no deposit needed, keep your eye out on your inbox to get the latest offers!
Feel free to reach out to our Support Team anytime, they’ll be happy to check if there are any available promotions on your account!
Thank you again for your input. We are committed to providing a fair and transparent experience, and your comments help us improve.
Best regards,
Casino Experience Team
It's important to know that they send email promo for opening, get ALL your information and will not honor the promo. Then to close the account 30m later, chat wanted ALL info again. SCAM
I received an email, promotion for a new account. I set it up, providing ALL my info, then no promotion available. Then to close 30m later with chat because there is no # to call, chat requests ALL my info again. This site is not legit, it's totally a SCAM. BEWARE
Edit to respond to response: first it wasn't certain info required, it was name, DOB, address, phone # and email (same info to open), I never had a question about your current promo, it was an issue with the emailed promo to open the account that was not honored, I had NEVER had an account, so your point about a duplicate account is BS and invalid. Your entire response was fluffing your company to be honest but YOU'RE A SCAM!
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello Cas,
Thank you for taking the time to share your experience.
When reaching out to our Support team via chat, you may be asked to confirm certain security details. This is a standard part of our account security process and helps ensure we’re communicating with the rightful account holder.
Please note that only one account is permitted per player. Duplicate accounts are automatically closed in accordance with our Terms and Conditions. If you have questions about a specific promotion or your eligibility, we encourage you to visit our promotions page at the link below or contact our Support team for clarification.
Current promotions: https://www.duckyluck.ag/promotions/
We’re here to help and appreciate your understanding.
Best regards,
Casino Experience Team
Account balance disappeared.
Deposited $100, got my winnings up to $400. Signed in the next day and account balance was zero. Deposit history says zero and All Transactions history says zero!!!
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von DuckyLuck
Hello JT,
Thank you for bringing this to our attention. We understand how concerning it must be to see a discrepancy in your account balance.
Please reach out to our support team as soon as possible via email to support@duckyluck.ag or live chat so we can review your account in detail and assist accordingly. Our agents are available 24/7 and will be happy to investigate and help clarify any issues.
We’re here to support you every step of the way.
Best regards
Casino Experience Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.