Dupure Bewertungen 

My experience with Dupure was very good. The salesman made promises that the installers were able to complete. I was worried about my water pressure but that is good. I was worried about atheistics but that turned out well. I would definitely recommend them.

I moved into a 4-year-old house with a DuPure Water Softener installed when the home was built. We have terrible pressure when the system is running, so I called them to service the unit. They accumulated a $489 charge while "servicing" the unit which didn't actually fix it. $139 for a trip charge, $50 for an inspection, then $300 for a part that wasn't needed.

The tech said it would take another $1,100 to replace the resin, in order to fix the problem. He said the resin has a lifetime replacement warranty, but, only for the first homeowner.

I was quoted at $4,000 to replace the unit as I would then have their newest, best system with another lifetime warranty on the resin. The fact that the company limits their lifetime warranty to the first owner of the home says as much about them as their $139 trip charge.

This company has terrible reviews on Yelp and Trust Pilot and if this unit hadn't come with the house, I wouldn't have done business with them, to begin with. The tech

The tech was nice and was able to waive the extra $300 he charged for the part that I didn't need, however, the company as a whole just rubs me the wrong way.

My DuPure technician is Dan Heinz and he's awesome. He's personable and knowledgeable. He'll answer whatever questions you have about your system and DuPure services. Dan will definitely call prior to his arrival so you aren't waiting all day in anticipation. I've had one issue (circuit board malfunction) in the past 6 years with my softener and DuPure came out and fixed it at no cost to me. They even gave me 3 bags of salt. So at the moment I'm very pleased with my softener, DuPure and their staff.

Bad Experience
I do not recommend Dupure

After i spoke to a sales rep which was going no where
I did hang up on them

so that's when I decided to give them a review after posting the review
the sales man called me within ten minutes. He finally came to change out my filters. It shouldn't had to come to this

I have sensitive skin and using Dupure's water softener gives me smooth skin again. Drinking water is clear and tastes great and their customer service people, and customer service people are so nice and knowledgeable. Highly recommend them. Their a little expensive compared to knock off brands, but it's worth it .

I am a firm believer in clean and healthy drinking water, so when I bought my new home and found out that the builder was including a water filter system under the sink, I was sold. The manufacturer of the equipment, Dupure, came out and showed me all the options I had. I went with the reverse osmosis system they had because it cleans the water the best. I have had exactly 0 problems with it and I'm completely happy. And healthy!!!