Bought my Duvalay sleeping bag at the NEC show and used it for the first time this weekend . Super impressed cosy and very comfortable would highly recommend.
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Das sagen Bewerter
After nearly 20 years of owning our Duvalay toppers it was time to renew. Got a good price at the NEC show. No pressure sales required. Decided to buy the firmer style and looking forward to trying... Mehr ansehen
Top quality product, fast delivery. Really comfortable topper in our VW camper. Zip up sheet makes usage convenient.
Because you showed you cared when there was need to show, when others (companies) would have ignored. You kindly offered to solve the issue and have sent out a replacement, now in transit. Thank you... Mehr ansehen
Unternehmensdetails
Über Duvalay
Vom Unternehmen geschrieben
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Kontaktinformationen
Vereinigtes Königreich
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Hervorragend
2705 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Great service
Great service
No pressure when we were looking at which mattress to buy - helpful advice
Quickly made our mattress and delivery was spot on
Mattress is just right for our motorhome
Well worth the money
Recommended
4. August 2026
Antwort von Duvalay
Hello Garith
Thank you so much for your fantastic review!
We’re delighted to hear that you received helpful advice without any pressure and that we could help you choose the right mattress for your motorhome. It’s also wonderful to know that your mattress was made quickly, arrived exactly when expected, and is just right for you.
We really appreciate your kind comments about our service and your recommendation. It’s fantastic to hear that you feel your mattress was well worth the investment.
Thank you for choosing Duvalay, and we hope you enjoy many comfortable nights away in your motorhome!
Kindest regards,
The Duvalay Team
Fab new topper
Bought the 5cm freshtec topper recently and it’s fab, added the zipped sheets as well and they finish it off beautifully. It’s really elevated our sleeping experience.
28. Juli 2026
Antwort von Duvalay
Hi Holly
Thank you so much for your fantastic 5* review!
We’re delighted to hear that you’re loving your new 5cm Freshtec topper and that the zipped sheets have been the perfect finishing touch. It’s wonderful to know that your new topper has elevated your sleeping experience and made such a difference to your comfort.
Thank you for choosing Duvalay and for taking the time to share your experience with us. We hope you enjoy many comfortable nights ahead!
Warmest wishes,
The Duvalay Team
Antwort von Duvalay
Hi Billy
Thank you so much for your wonderful review!
We’re delighted to hear that you received great service from our team. Your kind words mean a lot to us, and we’ll be sure to share them with everyone.
Thank you for choosing Duvalay and for taking the time to leave us your feedback.
Kindest regards,
The Duvalay Team
Quality product
Easy to order, quality product and extremely fast delivery. I couldn't ask for more.
3. August 2026
Antwort von Duvalay
Hi Sally
Thank you so much for your fantastic review!
We’re delighted to hear that you found the ordering process easy, are pleased with the quality of your VW pop top mattress topper, and that your order arrived so quickly.
It’s wonderful to hear that we couldn’t have done much more to improve your experience! Thank you for choosing Duvalay and for taking the time to share your feedback.
Warmest wishes,
The Duvalay Team
Super product and we are so comfortable…
Super product and we are so comfortable havng used it, it came ahead of planned date
8. Juli 2026
Antwort von Duvalay
Hi Christopher
Thank you so much for your lovely review!
We’re delighted to hear that you’re so comfortable with your Duvalay gold memory foam travel toppers and that your order arrived even earlier than expected. It’s always great to know that everything has arrived promptly and that you’re enjoying your new product.
Thank you for choosing Duvalay and for taking the time to share your experience with us. We hope you continue to enjoy many comfortable nights!
Kind regards,
The Duvalay Team
Antwort von Duvalay
Hello Helen
Thank you so much for your lovely review!
We’re delighted to hear that you’re pleased with the quality of your Duvalay gold memory foam topper and that your order arrived promptly.
We really appreciate you taking the time to share your experience and for choosing Duvalay. We hope you enjoy many comfortable nights with your new product!
Warmest wishes,
The Duvalay Team
Great product
3. August 2026
Antwort von Duvalay
Hi Janet
Thank you so much for your lovely review!
We’re delighted to hear that you’re happy with your Duvalay and that you’re enjoying the product.
We really appreciate you taking the time to leave us your feedback and for choosing Duvalay. We hope you enjoy many comfortable nights with your new product!
Warmest regards,
The Duvalay Team
A game changer
A game changer. So quick to roll out, no struggle with sheets and separate toppers. They are expensive and worth it but I wish that the cotton was a slightly higher standard. I use the white company or Tielle usually for sheets and the duvalay fall slightly short. The other thing is that we can’t seem to order a second one with the opening on the opposite side so that we can put two together for a couple. Maybe you can get this version but we can’t seem to work it out on the website. Over all I would definitely buy, it has changed our camp trips.
9. Juli 2026
Antwort von Duvalay
Hi James
Thank you so much for taking the time to leave such a detailed review!
We’re delighted to hear that your Duvalay has been a “game changer” for your camping trips and that you’re enjoying how quick and easy it is to set up. Making bedtime more convenient is exactly what we aim for!
We really appreciate your honest feedback regarding the cotton quality, and we’ll certainly pass your comments on to the relevant team.
Regarding having two Duvalays together as a couple, you actually don’t need to order a different version. Our Duvalays can be opened from either side simply by turning the foam base around to the opposite side. We’ll email you separately with the instructions to show you how this can be done.
We’re so pleased to hear that, overall, your Duvalay has made such a positive difference to your camping trips, and we really appreciate you choosing Duvalay.
Kindest regards,
The Duvalay Team
Great quality topper
28. Juli 2026
Antwort von Duvalay
Hello Mike
Thank you so much for your lovely review!
We’re delighted to hear that you’re pleased with the quality of your Duvalay topper. We really appreciate you taking the time to share your feedback with us.
We hope you enjoy many comfortable nights with your new topper!
Kind regards,
The Duvalay Team
Very comfy
Bought a mattress topper for our camper van and it’s perfect. It even folds in half neatly and sit on top of sofa during the day. The zipped sheet bought separately is a great hack, no having to make bed up, just open up the topper. We sent back the storage bag as no use for it due to lack of space in camper. Refund was quick and painless.
28. Juli 2026
Antwort von Duvalay
Hello Vicky
Thank you so much for your fantastic review!
We’re delighted to hear that your mattress topper is perfect for your camper van and that you’re finding the foldable design so practical during the day. It’s also great to hear that you’re enjoying the convenience of the zipped sheet – making bedtime that little bit easier!
We’re pleased that we could also make the return and refund of the storage bag quick and straightforward for you.
Thank you for choosing Duvalay and for taking the time to share your experience. We hope you enjoy many comfortable nights away in your camper van!
Kindest regards,
The Duvalay Team
Very helpful customer service
Very helpful customer service . A customer made topper that is comfortable and well made. Very quick efficient delivery.
31. Juli 2026
Antwort von Duvalay
Hi Karen
Thank you so much for your lovely review!
We’re delighted to hear that you were so pleased with our customer service and that your bespoke topper is both comfortable and well made. It’s also fantastic to know that your order arrived quickly and efficiently.
We really appreciate you taking the time to share your experience with us. Thank you for choosing Duvalay, and we hope you enjoy many comfortable nights on your new topper!
Warmest wishes,
The Duvalay Team
Excellent customer service
Excellent customer service. I ordered an extra mattress sheet cover and pillowcase, and the company very quickly put right a delivery error.
27. Juli 2026
Antwort von Duvalay
Hello Ellie
Thank you for your lovely review!
We’re so pleased to hear that you were happy with the service you received and that we were able to quickly resolve the delivery error with your additional mattress sheet cover and pillowcase.
We always aim to make things as straightforward as possible for our customers, so it’s wonderful to know that we could put this right promptly.
Thank you for choosing Duvalay and for taking the time to share your experience with us.
Warmest regards,
The Duvalay Team
Very happy with our order
Our order arrived promptly and well packed. The cover is a tailor made fit for the topper which is really comfortable to lie on. The bag and straps are great for packing up the topper and as a bonus our pillows fit perfectly into the bag which the topper was delivered in! We are really happy with our order.
30. Juli 2026
Antwort von Duvalay
Hello Diana
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you’re so happy with your order and that your topper, tailor-made cover, bag and straps are all working so well for you. It’s especially great to hear that you’ve found the storage bag useful for your pillows too!
We really appreciate you taking the time to share your experience and your kind comments. We hope you enjoy many comfortable nights with your Duvalay VW campervan topper!
Warmest regards,
The Duvalay Team
We ordered a mattress for our camper…
We ordered a mattress for our camper van, it fitted perfectly and was delivered within the time frame specified
30. Juli 2026
Antwort von Duvalay
Hello Andy
Thank you so much for your lovely review!
We’re delighted to hear that your campervan mattress fitted perfectly and that your order arrived within the expected timeframe.
We really appreciate you taking the time to share your experience with us, and we hope you enjoy many comfortable nights away with your new mattress!
Kindest regards,
The Duvalay Team
Easy measuring and order process.
Easy measuring and order process.
Great quality, the topper makes a real difference in comfort.
30. Juli 2026
Antwort von Duvalay
Hello Colin
Thank you so much for your fantastic review!
We’re delighted to hear that you found the measuring and ordering process straightforward and that you’re pleased with the quality of your topper.
It’s especially wonderful to know that it has made such a difference to your comfort. We hope you enjoy many restful nights and comfortable adventures with your Duvalay!
Warmest regards,
The Duvalay Team
Campervan bed comfort and set up enhanced!
Transformed, the comfort and set up for the bed in our camper van.
Excellent product.
28. Juli 2026
Antwort von Duvalay
Hi Barry
Thank you so much for your fantastic review!
We’re delighted to hear that your Duvalay has transformed the comfort and set-up of your campervan bed.
It’s wonderful to know that you’re so pleased with the product, and we really appreciate you taking the time to share your experience. We hope it provides you with many comfortable nights and happy adventures on the road!
Kind regards,
The Duvalay Team
excellent quality
Delivery was prompt and the topper fitted sheet fully met expectations.
28. Juli 2026
Antwort von Duvalay
Hello Graham
Thank you so much for your wonderful review!
We’re delighted to hear that you were pleased with the quality of your topper and fitted sheet, and that everything arrived promptly.
We really appreciate you taking the time to share your experience with us, and we hope you enjoy many comfortable nights with your Duvalay!
Warmest regards,
The Duvalay Team
Poor Overall Package for the Price
Given the cost and quality of the mattress topper itself the product offer is let down by the poor storage straps provided (flimsy, cheap and extremely difficult to get back on leading to us to resort to another solution - bungee cords) and the lack of a storage bag as standard. It’s pretty cheeky to offer one for an additional charge for an item of premium bedding which is going to be used out and about a lot (and therefore prone to needing to be protected). I wouldn’t buy from Duvalay again because of this. I don’t think the comfort of the topper is sufficiently ‘stunning’ enough to justify this price for the overall package (or lack thereof). The delivery time was also slow (why 7-10 days?). Overall not impressed given the name this company supposedly has in the marketplace.
28. Juli 2026
Antwort von Duvalay
Thank you for taking the time to share your feedback. We’re sorry to hear that you feel the overall package did not meet your expectations, particularly given the investment you made in the topper.
We understand your comments regarding the storage straps and bag. The current straps were introduced following feedback on our previous options and, to date, they have generally been well received, with many customers preferring them. However, we appreciate that they have not worked as well for you, and we’re sorry for the frustration this has caused.
Our storage bags are offered as an optional extra because not all customers require one, particularly those who have their own preferred storage solution. We appreciate that, for customers who regularly travel with their topper, having a bag included as standard would be preferable, and we’ll certainly take your feedback on board.
In terms of delivery, our 7–10 working day timeframe reflects the fact that our toppers are hand made to order rather than mass produced, and we want to ensure each one is made to the standard our customers expect. We appreciate that this can feel like a long wait, and we’re sorry the delivery time added to your disappointment.
We’re pleased to hear that you’ve found the topper itself comfortable, although we’re sorry it hasn’t felt sufficiently ‘stunning’ to justify the overall price for you. We genuinely value your feedback and will share your comments with the relevant teams as we continue to review both our products and the overall customer experience.
Thank you again for your honest feedback, and we’re sorry that on this occasion we haven’t met your expectations.
Best Wishes
The Duvalay Team
Great camper van topper.
Great communication when replying to questions. Great product. Bit pricey but very comfortable and worth it! .
28. Juli 2026
Antwort von Duvalay
Hello Di
Thank you so much for your honest and thoughtful review!
We’re delighted to hear that you were impressed with both the communication from our team and the comfort and quality of your Duvalay topper.
We completely understand that investing in a quality topper is a considered decision, so it’s particularly rewarding to hear that you feel it’s worth it once you’ve experienced the difference in comfort.
Thank you again for choosing Duvalay and for taking the time to share your experience. We hope you enjoy many comfortable nights and happy adventures in your campervan!
Kind regards,
The Duvalay Team
Cannot fault a thing - Outstanding
The customer service is outstanding. All staff know every detail about each product. The shipping is super quick and reached us in time for our first camping trip. The Duvalay sleeping bags are amazing and my daughter loves her dinky one. The zipped fitted sheets fit perfectly on our rib bed and they even made a bespoke one for our pop top! Thank you so much. 100% recommend.
27. Juli 2026
Antwort von Duvalay
Hi Lucy
Thank you so much for such an outstanding review!
We’re absolutely delighted to hear that you’ve had such a positive experience with both our products and our team.
It’s wonderful to know that our customer service, product knowledge and speedy delivery helped make sure everything arrived in time for your first camping trip. We’re especially pleased to hear that your Duvalay sleeping bags have been such a hit, and that your daughter loves her Dinky sleeping bag!
We’re also thrilled that the zipped fitted sheets fit your RIB bed perfectly, and that we were able to create a bespoke sheet for your pop-top. Helping customers find the perfect fit is something we take great pride in, so your feedback means a lot to us.
Thank you for your fantastic recommendation and for choosing Duvalay. We hope you have many more comfortable nights and wonderful camping adventures ahead!
Warmest regards,
The Duvalay Team
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