After nearly 20 years of owning our Duvalay toppers it was time to renew. Got a good price at the NEC show. No pressure sales required. Decided to buy the firmer style and looking forward to trying... Mehr ansehen
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Das sagen Bewerter
Top quality product, fast delivery. Really comfortable topper in our VW camper. Zip up sheet makes usage convenient.
Because you showed you cared when there was need to show, when others (companies) would have ignored. You kindly offered to solve the issue and have sent out a replacement, now in transit. Thank you... Mehr ansehen
Efficient delivery of 2 essentials toppers. Straps weren’t there, I emailed to explain and got a very prompt response and the straps arrived a day later. Excellent service. Love the product which has... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Duvalay
Vom Unternehmen geschrieben
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Kontaktinformationen
Vereinigtes Königreich
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Hervorragend
2700 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Duvalay
Hello Linda
Thank you for your kind feedback!
We’re really pleased to hear that you found our team helpful, efficient and quick to respond. We always want the process of choosing and ordering your topper to be as easy and straightforward as possible, so it’s great to know you received such a positive service.
Thank you for choosing us and for taking the time to share your experience. We hope you enjoy many comfortable nights with your new toppers!
Warm wishes,
The Duvalay Team
Great communication when order was…
Great communication when order was short quick response
5. August 2026
Antwort von Duvalay
Hi Martin
Thank you for your lovely review!
We’re pleased to hear that our team was able to respond quickly and keep you informed when there was an item missing from your order. We always aim to make resolving any issues as straightforward as possible, so it’s great to know you were happy with the communication and service you received.
Thank you for choosing Duvalay and for taking the time to share your feedback. We really appreciate it!
Best wishes,
The Duvalay Team
Excellent match for my expectations
I love the quality of the cotton cover. The bag is strong and lightweight, just what I wanted. The mattress is also just as I needed. Happy customer here!
4. August 2026
Antwort von Duvalay
Hi Susan
Thank you so much for your wonderful review!
We’re delighted to hear that your topper has been such a great match for your needs. It’s fantastic to know that you’re pleased with the quality of the cotton cover, as well as the strength and lightweight design of the bag.
We’re equally pleased that the gold memory foam mattress topper is just what you were looking for and that you’re a happy customer! Your feedback means a great deal to us.
Thank you for choosing Duvalay and for taking the time to share your experience.
Best wishes,
The Duvalay Team
No quibble replacement of an item that…
No quibble replacement of an item that had a slight flaw. Very pleased with our sleeping bags.
7. August 2026
Antwort von Duvalay
Hello Peter
Thank you for your kind review!
We’re really pleased that we were able to resolve the issue quickly and provide a replacement without any fuss. Customer satisfaction is incredibly important to us, so it’s great to hear that you’re now very happy with your sleeping bags.
We hope you enjoy many comfortable nights away with them, and we really appreciate you choosing Duvalay and taking the time to share your experience.
Warm wishes,
The Duvalay Team
Excellent customer service
Good communication between the customer and the company. Made to measure fitted sheets for my motorhome fit really well. Good quality material.
7. August 2026
Antwort von Duvalay
Hello Jan
Thank you for your lovely review!
We’re so pleased to hear that you were happy with the communication and customer service you received from us. It’s fantastic to know that your made-to-measure fitted sheets are a great fit for your motorhome and that you’re pleased with the quality of the material.
We take great pride in making products to suit our customers’ individual requirements, so it’s especially rewarding to hear that everything fitted so well.
Thank you for choosing Duvalay and for taking the time to share your experience. We really appreciate your support!
Best wishes,
The Duvalay Team
Excellent quality
Quite thin, but very comfortable.
Went for the 5cm version, which makes them compact when stored away in the caravan.
Purchased the mocca one, and unwrapped from new you get a very pleasant chocolate/coffee smell to them where sometimes a new product can be quite unpleasant in smell.
Would recommend to anyone looking for a quality, compact and comfortable sleeping product for a caravan, tent or campervan.
7. August 2026
Antwort von Duvalay
Hi Simon
Thank you for taking the time to leave such a detailed and thoughtful review!
We’re delighted to hear that you’re finding your 5cm mattress both comfortable and practical. It’s great to know that the compact design makes it easy to store away in your caravan while still providing a comfortable night’s sleep.
We really appreciate your kind comments about the quality and your recommendation to other caravan, campervan and tent owners. It’s wonderful to know that you’re so pleased with your purchase.
Thank you again for choosing Duvalay and for sharing your experience with us.
Kindest regards,
The Duvalay Team
Used for first time
Used for first time. We have 2 duvalays with different mattresses and duvet tog as hot and cold sleepers. Both slept very comfortably, thank you
7. August 2026
Antwort von Duvalay
Hello Judith
Thank you for taking the time to leave such a lovely review!
We’re so pleased to hear that you’ve had a great first experience using your two Duvalays. It sounds like you’ve found the perfect combination for different sleeping preferences, and it’s fantastic to know that you both enjoyed a comfortable night’s sleep.
We really appreciate your feedback and are delighted that you’re happy with your Duvalays.
Best wishes,
The Duvalay Team
Super comfy
Excellent service with a quick delivery. The mattress fits perfectly in our AA740 motorhome and is extremely comfortable. Highly recommend
7. August 2026
Antwort von Duvalay
Hi Stuart
Thank you so much for your fantastic review!
We’re delighted to hear that you’re so pleased with your mattress and that it fits perfectly in your AA740 motorhome. It’s wonderful to know that you’re finding it extremely comfortable and that you were happy with our service and quick delivery.
Thank you for your kind recommendation and for taking the time to share your experience with us. We really appreciate it!
Warm wishes,
The Duvalay Team
The mattress fits perfectly
The mattress fits perfectly, is comfortable a game changer!
3. August 2026
Antwort von Duvalay
Hi Heather
Thank you so much for your wonderful review!
We’re thrilled to hear that your mattress topper fits perfectly and that you’re finding it so comfortable. It’s fantastic to know that it’s been a real game changer for you!
We really appreciate you taking the time to share your experience and are delighted that you’re enjoying your new mattress topper.
Kind regards,
The Duvalay Team
Excellent product
Excellent product, a simple ordering process and the communication was first class throughout. Faultless.
6. August 2026
Antwort von Duvalay
Hello David
Thank you so much for your fantastic review!
We’re delighted to hear that you’re pleased with your Freshtec foam topper and that you found the ordering process simple and straightforward. It’s also wonderful to know that our communication and service were first class throughout your experience.
Your kind words mean a great deal to us, and we really appreciate you taking the time to share your feedback.
Best wishes,
The Duvalay Team
Antwort von Duvalay
Hi John
Thank you for your kind review!
We’re delighted to hear that you found our service clear and professional.
We really appreciate you taking the time to share your feedback, and we’re so pleased you had a positive experience with us.
Best Wishes,
The Duvalay Team
Wonderful company
From initial enquiries to receiving our topper, it was a great experience. The service was excellent. Jo answered my questions promptly and consulted with me to arrange dispatch of parcel on a date that suited me. The product itself isa game changer. We have slept much better in our campervan since acquiring this topper. Wonderful company on all levels.
6. August 2026
Antwort von Duvalay
Hello Shelagh
Thank you so much for your wonderful review!
It’s fantastic to hear that Jo was able to help with your questions and arrange delivery at a time that suited you.
We’re delighted to know that your Duvalay topper has been a game changer and that you’re sleeping much better in your campervan. Your kind words mean a lot to the whole team, and we’re so pleased you had such a positive experience from start to finish.
Wishing you many more comfortable nights and happy travels!
Kindest regards,
The Duvalay Team
Really comfy products and make my…
Really comfy products and make my camper look very homely. Very satisfied with my Duvalay, pillows and sheets. Quite expensive but good value for money.
29. Mai 2026
Antwort von Duvalay
Hello Richard
Thank you so much for your lovely review!
We’re delighted to hear that you’re so pleased with your Duvalay sleeping bag, pillows and sheets, and that they’ve helped make your camper feel even more comfortable and homely.
We really appreciate your honest comments regarding the price and are especially pleased to hear that you feel the products offer good value for money.
Thank you for choosing Duvalay and for taking the time to share your experience with us. We hope you enjoy many comfortable adventures ahead!
Kind regards,
The Duvalay Team
Great customer service
Contacted the company to explain that the wrong bag had been sent to that ordered. A replacement was immediately dispatched out at no extra charge. Excellent customer service
31. Juli 2026
Antwort von Duvalay
Hello Deborah
Thank you so much for your fantastic review!
We’re sorry that the incorrect bag was initially sent, but we’re delighted that we were able to resolve this quickly and get the correct replacement sent out to you.
Providing excellent customer service is very important to us, so it’s lovely to hear that you were happy with how everything was handled.
Thank you for choosing Duvalay and for taking the time to share your experience with us.
Kindest wishes,
The Duvalay Team
Very quick delivery and with care.Good…
Very quick delivery and with care.Good quality products love my toppers
31. Juli 2026
Antwort von Duvalay
Hi Pat
Thank you so much for your fantastic review!
We’re delighted to hear that your toppers arrived quickly and with care, and that you’re so pleased with the quality of the products.
It’s wonderful to know that you love your Freshtec toppers! Thank you for choosing Duvalay and for taking the time to share your experience with us.
Warmest wishes,
The Duvalay Team
Great service
Great service
No pressure when we were looking at which mattress to buy - helpful advice
Quickly made our mattress and delivery was spot on
Mattress is just right for our motorhome
Well worth the money
Recommended
4. August 2026
Antwort von Duvalay
Hello Garith
Thank you so much for your fantastic review!
We’re delighted to hear that you received helpful advice without any pressure and that we could help you choose the right mattress for your motorhome. It’s also wonderful to know that your mattress was made quickly, arrived exactly when expected, and is just right for you.
We really appreciate your kind comments about our service and your recommendation. It’s fantastic to hear that you feel your mattress was well worth the investment.
Thank you for choosing Duvalay, and we hope you enjoy many comfortable nights away in your motorhome!
Kindest regards,
The Duvalay Team
Fab new topper
Bought the 5cm freshtec topper recently and it’s fab, added the zipped sheets as well and they finish it off beautifully. It’s really elevated our sleeping experience.
28. Juli 2026
Antwort von Duvalay
Hi Holly
Thank you so much for your fantastic 5* review!
We’re delighted to hear that you’re loving your new 5cm Freshtec topper and that the zipped sheets have been the perfect finishing touch. It’s wonderful to know that your new topper has elevated your sleeping experience and made such a difference to your comfort.
Thank you for choosing Duvalay and for taking the time to share your experience with us. We hope you enjoy many comfortable nights ahead!
Warmest wishes,
The Duvalay Team
Antwort von Duvalay
Hi Billy
Thank you so much for your wonderful review!
We’re delighted to hear that you received great service from our team. Your kind words mean a lot to us, and we’ll be sure to share them with everyone.
Thank you for choosing Duvalay and for taking the time to leave us your feedback.
Kindest regards,
The Duvalay Team
Quality product
Easy to order, quality product and extremely fast delivery. I couldn't ask for more.
3. August 2026
Antwort von Duvalay
Hi Sally
Thank you so much for your fantastic review!
We’re delighted to hear that you found the ordering process easy, are pleased with the quality of your VW pop top mattress topper, and that your order arrived so quickly.
It’s wonderful to hear that we couldn’t have done much more to improve your experience! Thank you for choosing Duvalay and for taking the time to share your feedback.
Warmest wishes,
The Duvalay Team
Super product and we are so comfortable…
Super product and we are so comfortable havng used it, it came ahead of planned date
8. Juli 2026
Antwort von Duvalay
Hi Christopher
Thank you so much for your lovely review!
We’re delighted to hear that you’re so comfortable with your Duvalay gold memory foam travel toppers and that your order arrived even earlier than expected. It’s always great to know that everything has arrived promptly and that you’re enjoying your new product.
Thank you for choosing Duvalay and for taking the time to share your experience with us. We hope you continue to enjoy many comfortable nights!
Kind regards,
The Duvalay Team
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