After nearly 20 years of owning our Duvalay toppers it was time to renew. Got a good price at the NEC show. No pressure sales required. Decided to buy the firmer style and looking forward to trying... Mehr ansehen
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Das sagen Bewerter
Top quality product, fast delivery. Really comfortable topper in our VW camper. Zip up sheet makes usage convenient.
Because you showed you cared when there was need to show, when others (companies) would have ignored. You kindly offered to solve the issue and have sent out a replacement, now in transit. Thank you... Mehr ansehen
Efficient delivery of 2 essentials toppers. Straps weren’t there, I emailed to explain and got a very prompt response and the straps arrived a day later. Excellent service. Love the product which has... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Duvalay
Vom Unternehmen geschrieben
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Kontaktinformationen
Vereinigtes Königreich
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Hervorragend
2698 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Duvalay
Hi Patricia
Thank you for your review!
We’re delighted to hear that you’re happy with your travel topper zipped sheets and that they’re a perfect fit.
We really appreciate your feedback and hope you enjoy many comfortable nights with them!
Best Wishes
The Duvalay Team
Our Duvalays are very comfortable, great quality...
Our Duvalays are very comfortable and warm and very easy to pack and unpack. We are very happy with the quality and are pleased we bought them.
3. August 2026
Antwort von Duvalay
Hi Steven
Thank you so much for your review!
We’re delighted to hear that you’re finding your Duvalay sleeping bag comfortable, warm and easy to pack and unpack. It’s fantastic to know you’re happy with the quality and pleased with your purchase.
We really appreciate your feedback and hope you enjoy many more cosy and comfortable nights with your sleeping bags!
Best Wishes
The Duvalay Team
Great customer service and super product
1. September 2026
Antwort von Duvalay
Hi Anne
Thank you so much for your review! We’re pelased to hear you were happy with our customer service and the product.
Your feedback means a lot to us, and we hope you enjoy your topper for many adventures to come!
Best Wishes
The Duvalay Team
Sleeping bags
Excellent service and excellent product very comfortable had a duvalay camper an topper for a while but sleeping bags are and brilliant extra
26. August 2026
Antwort von Duvalay
Hi Paul
Thank you so much for your great review!
We’re delighted to hear you’re happy with both the product and our service, and that you’re finding your Duvalay sleeping bag is so comfortable.
It’s great to hear you’ve been enjoying your campervan topper and that you’ve now added our sleeping bags to your setup too. We really appreciate your continued support and hope you enjoy many more comfortable nights.
Best Wishes
The Duvalay Team
Love it
Love it. Used my Duvalay for the first time at End of the Road festival earlier this month and loved it. I was cosy and comfortable and slept like a log. Would never use a sleeping bag again.
25. August 2026
Antwort von Duvalay
Hi Joanne
Thank you so much for your fantastic review! We’re delighted to hear your Duvalay sleeping bag made its festival debut at End of the Road and kept you cosy and comfortable throughout. Sleeping like a log sounds like the perfect result! 😊
We’re thrilled to hear you wouldn’t go back to a traditional sleeping bag.
Thank you for choosing Duvalay, and we hope you enjoy many more comfortable nights under the stars!
Best Wishes
The Duvalay Team
Travel Sheet
My order was placed in May 2026. Eighteen days ago I was informed via email that I would receive the order within 7- 10 days. Still no sign of the order as to date. I believe 3 months and 18 days is too long to process a simple order. No explanation has been given about why the delay has happened. I have given up.
25. August 2026
Antwort von Duvalay
Hi Julie
We’re very sorry for the delay with your order and completely understand your frustration, particularly after you were advised that it would arrive within 7–10 days.
We can confirm that your order left us yesterday and is now on its way to you. We appreciate that the length of time you have been waiting is far from the service we aim to provide, and we’re genuinely sorry for the inconvenience and disappointment caused.
Thank you for your patience and understanding.
Best Wishes
The Duvalay Team
Antwort von Duvalay
Hi Terry
Thank you for your review!
We’re delighted to hear you were pleased with the quality of your items and that your order arrived promptly.
We really appreciate your feedback and hope to serve you again soon!
Best Wishes
The Duvalay Team
Dreamland on a Duvalay!
I have recently received my new Duvalay mattress. What a product great quality and efficient service I now need to get myself an alarm clock as over sleeping hasn’t been a problem until now!
Just love this mattress.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Duvalay
Thank you so much for your fantastic review!
We’re delighted to hear that you’re loving your new Duvalay mattress and are so pleased that you’re happy with the quality and service you received.
It sounds like the mattress is doing exactly what it’s supposed to do.
Thank you again for your lovely feedback, and we hope you continue to enjoy many restful nights.
Best Wishes
The Duvalay Team
Antwort von Duvalay
Hi Kay
Thank you for your review!
As everything we offer is made to order, we’re especially pleased to hear that your order was received so promptly.
We really appreciate your feedback and hope to welcome you back again soon!
Best Wishes
The Duvalay Team
Great quick ordering and delivery
25. August 2026
Antwort von Duvalay
Hi Philip
Thank you for your review!
We’re delighted to hear that you found the ordering process quick and easy, and that your delivery arrived promptly.
We really appreciate you choosing Duvalay and taking the time to share your feedback.
Best Wishes
The Duvalay Team
Perfect for the camper van
I really love my Duvalay - bought to use in my camper van. It's comfy and warm. I can't stand being trapped in a sleeping bag, so this is the perfect solution.
I bought the full set with the straps and bag, which make it easy to store.
My only tiny negative is that the pillow case is slightly scratchy on my face, but I was in a hurry so didn't wash it first - I'm hoping it'll be softer after I've done that.
27. August 2026
Antwort von Duvalay
Hi Kay
Thank you so much for your lovely review!
We’re delighted to hear that you’re loving your Duvalay sleeping bag and that it’s proving to be the perfect solution for your campervan adventures. We completely understand that sleeping bags aren’t for everyone, so it’s great to know you’re finding yours comfortable and warm without feeling restricted.
We’re also pleased to hear that the straps and storage bag are making things nice and easy. We’re sorry to hear you found the pillowcase a little scratchy, but we hope that after washing it, it softens up and becomes more comfortable for you.
Thank you again for your feedback and for choosing Duvalay. We hope you have lots of cosy nights and wonderful adventures in your campervan.
Best Wishes
The Duvalay Team
Great product & friendly helpful…
Great product & friendly helpful service. Delivery super quick even though special order.
27. August 2026
Antwort von Duvalay
Hi John
Thank you for your review! We’re so pleased to hear that you’re happy with your topper and that you found our team friendly and helpful.
It’s also great to know that your order arrived quickly. We really appreciate you choosing Duvalay and taking the time to share your experience with us.
Best Wishes
The Duvalay Team
Great purchase.
We didn't know where to start with choosing our Duvalays for our campervan, but the website was really helpful, aiding us to make our purchase. The range of colours mattress depth gives great choices to get what suits your needs.
Delivery was within a couple of days. We also ordered the bags to keep them in, and it is not at all difficult to roll up the Duvalays to store in the bags.
27. August 2026
Antwort von Duvalay
Hi Pauline
Thank you so much for your fantastic review!
We’re delighted to hear that our website helped you choose the right product for your campervan and that you found the range of colours and mattress depths useful.
It’s also great to hear that your Duvalays arrived quickly and that you’re finding the storage bags easy to use. We know that being able to pack away your Duvalays easily is important when space is at a premium in a campervan!
Thank you again for choosing Duvalay and for taking the time to share your experience. We hope you have many comfortable nights and happy adventures ahead.
Best Wishes
The Duvalay Team
Antwort von Duvalay
Thank you for your review!
We’re pleased to hear you were impressed with the fast delivery, quality construction, and warmth of your Duvalay sleeping bag. We really appreciate you taking the time to share your feedback and hope you continue to enjoy your purchase!
Best Wishes
The Duvalay Team
Antwort von Duvalay
Thank you for your review!
We’re delighted to hear that you were happy with our service and delivery.
We really appreciate you choosing Duvalay and taking the time to share your feedback.
Best Wishes
The Duvalay Team
The Duvalay mattress is really good and…
The Duvalay mattress is really good and comfortable the service that I received was excellent from turning up at the factory to the actual delivery.
Why I have just give you four stars is because if you get up several times during the night the actual mattress slides of the actual bed and you have to slide it back into position every time.
Not sure if anyone else has mentioned this previously, are you not able to put some kind of tag/strap ???? to secure in place.
14. August 2026
Antwort von Duvalay
Thank you for taking the time to leave us such a detailed review.
We’re pleased to hear that you find your topper comfortable and that you were pleased with the service you received, from your visit to our factory through to delivery.
We’re sorry to hear that you’ve experienced the topper sliding out of position during the night. We really appreciate you bringing this to our attention, as feedback like this is invaluable to us when looking at ways we can improve our products.
We’ll certainly pass your suggestion regarding a tag or strap to our product team for consideration.
We hope you continue to enjoy your topper, and thank you again for your kind words and helpful feedback.
Best Wishes
The Duvalay Team
Fits the bed in the campervan…
Fits the bed in the campervan perfectly, very comfortable.
25. August 2026
Antwort von Duvalay
Hi Raitt
Thank you so much for your review! We’re delighted to hear that your Universal Pop Top topper fits your campervan perfectly and that you’re finding it so comfortable.
We really appreciate you taking the time to share your experience and hope you enjoy many comfortable nights away!
Best Wishes
The Duvalay Team
Ordered from your website site and…
Ordered from your website site and quoted for a mattress in two equal sections as the instructions on the order form only to be contacted to be told it will cost another £600 ontop of the £900 already paid to have the double mattress in two sections.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Duvalay
Hi Mr Hurlow,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you feel disappointed with your experience and that there appears to have been some confusion regarding the specification of your mattress.
We completely understand how frustrating it must have been to receive a further quotation after you had already paid £900, and we sincerely apologise if the information on our website or the ordering process was not clear in explaining the difference between a double mattress in 2 pieces and two separate single mattresses.
Having reviewed the order requirements, the specification submitted was for two single mattresses, which is why the additional cost was provided when the requirement for the double mattress to be supplied in two sections was clarified. We appreciate that this may not have been what you understood when placing your order, and we’re sorry for any miscommunication or misunderstanding that may have occurred.
We always aim to make our ordering process as clear as possible, particularly when it comes to bespoke mattress configurations, and we take your feedback seriously. We will certainly take your comments on board as we continue to review how we communicate these options to our customers.
We’re sorry that your experience has left you feeling dissatisfied and appreciate you bringing this matter to our attention.
Best Wishes,
The Duvalay Team
Fast and efficient service
21. August 2026
Antwort von Duvalay
Hi Margaret
Thank you for your review!
We’re pleased to hear you were pleased with our fast and efficient service. We really appreciate you taking the time to share your experience and hope you enjoy your Duvalay!
Best Wishes
The Duvalay Team
Perfect addition to our camper
Perfect addition to our camper, we brought 2 singles to roll as bolster cushions when not in use!
25. August 2026
Antwort von Duvalay
Hi Suzanna
Thank you so much for your review!
We’re delighted to hear that your Travel topper are the perfect addition to your camper. Using them as bolster cushions when they’re not in use is a fantastic idea and a great way to make the most of the space!
We really appreciate you sharing your experience and hope you enjoy many comfortable nights away.
Best Wishes
The Duvalay Team
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