After nearly 20 years of owning our Duvalay toppers it was time to renew. Got a good price at the NEC show. No pressure sales required. Decided to buy the firmer style and looking forward to trying... Mehr ansehen
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Das sagen Bewerter
Because you showed you cared when there was need to show, when others (companies) would have ignored. You kindly offered to solve the issue and have sent out a replacement, now in transit. Thank you... Mehr ansehen
Efficient delivery of 2 essentials toppers. Straps weren’t there, I emailed to explain and got a very prompt response and the straps arrived a day later. Excellent service. Love the product which has... Mehr ansehen
Unternehmen hat geantwortet
Fabulous service. A query was raised by Duvalay regarding my order and I responded quickly. This was such a comfort to me when you're spending a lot of money. You want to know that what you're orderin... Mehr ansehen
Unternehmensdetails
Über Duvalay
Vom Unternehmen geschrieben
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Kontaktinformationen
Vereinigtes Königreich
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Hervorragend
2697 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant product
Brilliant product, very comfortable. Only needed 2.5. Purchased bundle, good value for money.
Definitely recommend, good service, well packaged
10. September 2026
Antwort von Duvalay
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you’re finding your new Duvalay product so comfortable and that the 2.5cm option has been just what you needed.
It’s also great to know that you were pleased with the bundle and felt it offered good value for money. We put a lot of care into both the quality of our products and how they are prepared and packaged, so we’re really pleased that everything arrived safely and met your expectations.
Thank you for your kind comments about our service and for recommending Duvalay. We truly appreciate your support and hope you enjoy many comfortable nights with your new purchase.
Best Wishes,
The Duvalay Team
We Bought A Mattress for Home Very…
We Bought A Mattress for Home Very Quick Delivery Have Delt With duvalay Before For Caravan Items Always Very Helpful And Products Very Good and Good Quality.
1. September 2026
Antwort von Duvalay
Hey Katrina,
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that your new mattress for home arrived so quickly and that you’ve once again had a positive experience with Duvalay.
It’s especially wonderful to hear from a returning customer who has previously used our products for your caravan. We’re really pleased that you’ve continued to find our team helpful and our products to be of a high quality. Knowing that you’ve chosen Duvalay again for your home is a fantastic compliment and something we truly appreciate.
Thank you for your continued trust and support. We hope you enjoy many comfortable nights with your new mattress, and we look forward to helping you again in the future should you need us.
Best Wishes,
The Duvalay Team
A very professional company who…
A very professional company who deliver first class service , top products and advice. I would recommend them to anyone with complete confidence. Thank you once again .
4. September 2026
Antwort von Duvalay
Hi Mrs Burgins,
Thank you so much for your wonderful review and for your kind words about Duvalay. We’re delighted to hear that you found us to be professional and that both our products and the advice provided met your expectations.
Providing first-class customer service is something we take great pride in, and we believe that offering helpful, knowledgeable advice is just as important as providing high-quality products. It’s fantastic to know that this came across throughout your experience with us.
Your recommendation and confidence in Duvalay mean a great deal to the whole team. Thank you once again for choosing us and for taking the time to share such positive feedback.
Best Wishes,
The Duvalay Team
Great service and great product
I returned a sleeping bag that was too wide for our van. The customer service team were very obliging and exchanged for a smaller size. We are very happy with our new sleeping bags for our base camp van. Much easier just to roll up and store.
9. September 2026
Antwort von Duvalay
Hey Lynn,
Thank you so much for taking the time to share your experience. We’re delighted to hear that our customer service team were able to help with the exchange and find a smaller size that works much better for your van.
We understand that getting the right size is particularly important when space is limited, so it’s great to know that your new sleeping bags are a better fit for your base camp van and that you’re finding them much easier to roll up and store. Convenience and ease of use are such an important part of the Duvalay experience, especially when travelling and making the most of the available space.
We’re really pleased that you’re happy with both the product and the service you received. Thank you for choosing Duvalay and for your kind recommendation — we hope your new sleeping bags provide you with plenty of comfortable nights away.
Best Wishes,
The Duvalay Team
The mattress is fabulous
The mattress is fabulous - exactly what we needed! Thank you
9. September 2026
Antwort von Duvalay
Hi Jan,
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that you think your new mattress is fabulous and, most importantly, that it’s exactly what you needed.
We take great pride in creating comfortable, high-quality mattresses that are well suited to our customers’ individual needs, so it’s fantastic to know that you’re so pleased with your choice. Hearing that our products have provided the right solution is always particularly rewarding for the team.
Thank you again for choosing Duvalay and for your kind words. We really appreciate your support and hope you enjoy many comfortable nights with your new mattress.
Best Wishes,
The Duvalay Team
Antwort von Duvalay
Hey,
Thank you for taking the time to leave us your review. We’re really pleased to hear that you received good service and, in particular, that you appreciated being able to phone us and speak directly with a member of the team.
We believe that having the opportunity to talk things through with a real person can make all the difference, especially when choosing the right topper or discussing any questions about your order. Our team is always happy to help and provide advice wherever we can.
We really appreciate your kind feedback and your support of Duvalay. It’s wonderful to know that the personal service we aim to provide made a positive impression.
Best Wishes,
The Duvalay Team
Great quality product
Great quality product. This is the third Duvalay I have bought. This time I got the 4cm deep mattress instead of the 2.5cm and I love it! Love the quality of the material of the cover.
4. September 2026
Antwort von Duvalay
Hi Jane,
Thank you so much for taking the time to leave us such a fantastic 5-star review. We’re absolutely delighted to hear that this is your third Duvalay purchase and that you’ve been so pleased with the quality of our products over the years.
It’s wonderful to hear that you decided to upgrade from the 2.5cm mattress to our 4cm option and that you’re loving the additional comfort. We’re also particularly pleased that you’ve noticed and appreciate the quality of the cover material, as we take great care in selecting materials that complement the comfort, practicality and durability of our mattresses.
Your continued support means a great deal to us, and choosing Duvalay for a third time is a fantastic compliment to the whole team. Thank you again for sharing your experience and for putting your trust in us once again.
We hope you enjoy many more comfortable nights and memorable adventures with your new 4cm Duvalay.
Best Wishes,
The Duvalay Team
Great communication
Great communication to ensure the zipped sheet I ordered would fit correctly. Arrived quickly and it fits a treat. Perfect for campervanning.
8. September 2026
Antwort von Duvalay
Hi Lesley
Thank you for your fantastic review!
We’re so pleased we could help make sure the zipped sheet was the right fit and that it arrived quickly. It’s great to hear it fits perfectly and is working well for your campervanning adventures.
Best Wishes
The Duvalay Team
Great service thank you
8. September 2026
Antwort von Duvalay
Hi Rosalyn
Thank you so much for your review!
We’re delighted to hear you had a great experience with our service. We really appreciate your support and hope to welcome you back again soon!
Best Wishes
The Duvalay Team
Great product much better than a…
Great product much better than a sleeping bag highly reccomend super quick delivery.
4. September 2026
Antwort von Duvalay
Hi Steven
Thank you so much for your feedback!
We’re delighted to hear that you found our product a great alternative to a sleeping bag and that you were impressed with the quick delivery.
We really appreciate your recommendation and hope you continue to enjoy your product!
Best Wishes
The Duvalay Team
Quick delivery easy order system
Quick delivery easy order system
Very comfortable and well made
Just find it expensive compared to similar specialist products
3. September 2026
Antwort von Duvalay
Hi Nicola
Thank you for your feedback!
We’re delighted to hear that you found our ordering process easy, delivery quick, and the product comfortable and well made.
We also appreciate your honest feedback regarding the price. We understand that value for money is important, and we’ll certainly take your comments on board.
Thanks again for taking the time to share your experience!
Best Wishes
The Duvalay Team
Faulty Duverlay zips on sleeping bags
We have 4 Duverlay camping sleeping bags and the zips have broken on three of them. We have used them up to 5 times a year for2-4 years. . Duverlay said they cant do anything as they are out of their guarantee period. I asked them to find out if they are using more robust zips and they said they will let me know. If they ate I will buy more but wont if not.
I see Rodders in 2024 has had similar issues so there must be something wrong with them as he had his replaced 3 times!!
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Duvalay
Thank you for taking the time to share your feedback. We’re sorry to hear that you have experienced issues with the zips on three of your four Duvalay sleeping bags, particularly as you have otherwise chosen to continue using our products over a number of years.
We appreciate your frustration, and we understand why you would want reassurance that any replacement product uses a robust and reliable zip before considering another purchase. As discussed with you, your sleeping bags are now outside our guarantee period, so unfortunately we’re unable to offer a replacement under warranty. However, we do appreciate the opportunity to investigate your concerns further and to look into the specification of the zips currently being used.
We would also like to reassure you that zip failures are not something we see as a widespread or common issue with our sleeping bags. The fact that you have been using your sleeping bags for between two and four years before experiencing these problems is also relevant, as there has been a considerable period of use before the issue arose. Nevertheless, we take your experience seriously, particularly as you have experienced the issue with several of your sleeping bags, and we will continue to review this with our product team.
We also appreciate you bringing other customer feedback to our attention. While individual customer experiences can vary, we do monitor feedback carefully and use it to help us identify any recurring issues and opportunities to improve our products.
Thank you again for your honest feedback. We hope we can provide you with a satisfactory update regarding the zip specification, and we appreciate your continued interest in Duvalay despite your experience.
Best Wishes,
The Duvalay Team
Fitted sheets
Easy to order and delivery was spot on.The covers are very good quality and fit perfectly
4. September 2026
Antwort von Duvalay
Hi Neil,
Thank you so much for taking the time to leave us such a lovely 5-star review. We’re delighted to hear that you found the ordering process straightforward and that your delivery arrived exactly as expected.
It’s fantastic to know that you’re pleased with the quality of your fitted sheets and, most importantly, that they fit perfectly. We put a great deal of care into the quality and fit of our products, so it’s very rewarding to hear that everything has met your expectations.
Thank you again for choosing Duvalay and for sharing your experience with us. We really appreciate your support and hope you continue to enjoy your fitted sheets for many comfortable nights ahead.
Best Wishes,
The Duvalay Team
Great product delivered quickly
Great product delivered quickly.
Would have been 5* but very late confirmation of delivery date and time. Delivery was adjusted to later in the day so all ended well.
3. September 2026
Antwort von Duvalay
Hi Jean
Thank you for your review! We’re delighted to hear you’re happy with the product and that it was delivered quickly.
We’re very sorry about the late communication from the courier regarding the delivery date and time. We completely understand how frustrating this can be, and we appreciate your patience and understanding when the delivery time was adjusted.
We’re pleased everything worked out in the end, and thank you again for your feedback and support!
Best Wishes
The Duvalay Team
Antwort von Duvalay
Hi Lynn
Thank you so much for your kind review! We’re delighted to hear you were happy with our service.
We really appreciate your support and look forward to working with you again!
Best Wishes
The Duvalay Team
Antwort von Duvalay
Hi Tracey
Thank you for your review!
We’re so pleased to hear you’re happy with the order once again.
We really appreciate your continued support!
Best Wishes
The Duvalay Team
Good service and great product design
My order arrived on time and seems like good quality.
Such a useful, helpful and thoughtfully designed product that makes my life much easier in my compact camper van.
26. August 2026
Antwort von Duvalay
Hi Sue
Thank you so much for your wonderful review!
We’re delighted to hear that your order arrived on time and that you’re pleased with the quality.
It’s especially great to know that your Duvalay Sleeping bag is making life easier in your compact camper van — that’s exactly what we love to hear!
Thank you for your support.
Best Wishes
The Duvalay Team
Great selection of products
Great selection of products. Reasonable prices. Swift delivery.
25. August 2026
Antwort von Duvalay
Hi Andy
Thank you for your review!
We’re delighted to hear you’re happy with our selection, prices, and speedy delivery.
We really appreciate your support and hope to see you again soon!
Best Wishes
The Duvalay Team
Great company
Great company, very quick delivery, would definitely recommend. Mattress topper is so comfy
2. September 2026
Antwort von Duvalay
Hi Denise
Thank you so much for your review!
We’re delighted to hear you were impressed with our service and speedy delivery, and especially pleased that you’re finding your Essentials mattress topper so comfortable.
We really appreciate your recommendation and hope you enjoy many more comfortable nights!
Best Wishes
The Duvalay Team
Antwort von Duvalay
Hi Patricia
Thank you for your review!
We’re delighted to hear that you’re happy with your travel topper zipped sheets and that they’re a perfect fit.
We really appreciate your feedback and hope you enjoy many comfortable nights with them!
Best Wishes
The Duvalay Team
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