John was working over the weekend in both the Bruntsfield and then the Canonmills store and was so kind helping me to get the right helmet and then spent time helping me think about a future gravel bi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shop sold me rear rack and panniers I required for my 2 day cycle round Arran. Rack did not fit my bike. Ongoing discussions and arrangements for over month with shop to order and fit axle req... Mehr ansehen
Unternehmen hat geantwortet
We had such a brilliant experience at the Edinburgh Bike Shop when my dad came in to choose, buy and then returned to collect his new eBike. Andrew and Lee were kind, patient, attentive, and genui... Mehr ansehen
Unternehmen hat geantwortet
Yes, a store with a great range of excellent bikes for sale. But for me, it's the staff that make the experience. I've found all attentive, interested and knowledgeable. Not just when buying, but acr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1977, we're a bicycle shop with a difference - a workers' cooperative whose members own a fair share of the business and receive an equal share of the profits. We have 6 shops across Scotland and North East England, and we sell top name electric bikes, road bikes, mountain bikes, folding bikes, parts, accessories and clothing for men, women and kids. We also offer repairs, bike and e-bike servicing by expert mechanics.
Kontaktinformationen
Vereinigtes Königreich
- 0345 257 0808
- enquiries@edinburghbicycle.com
- www.edinburghbicycle.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good service and good prices
This shop was selling the new Onguard Rocksolid lock at good price. My order was sent out rapidly, arriving in London in a couple of days, and just in time before I was leaving for mainland Europe.

Antwort von Edinburgh Bicycle Co-op
Thank you so much!!!
I got a broken bike from a friend but had a very small budget to fix it. Łukasz made it like new again and even months later it is still in great condition. Great shop! Recommend strongly

Antwort von Edinburgh Bicycle Co-op
The communication is poor I have no…
The communication is poor I have no idea when my tyres will turn up. Received an email say they don’t have them then another email at the same time billing me???

Antwort von Edinburgh Bicycle Co-op
Product as described good price,good…
Product as described good price,good delivery. what more can you say.

Antwort von Edinburgh Bicycle Co-op
You couldn't supply in time but gave a…
You couldn't supply in time but gave a refund. Good communications.

Antwort von Edinburgh Bicycle Co-op
Needed to return a part that didn't fit…
Needed to return a part that didn't fit - very easy no hassle was able to return the item and get a refund without problem

Antwort von Edinburgh Bicycle Co-op
I had to wait for the goods but its all good now!
I’m still waiting for the goods which were in stock but on 25% payment went out of stock!
An update from 20/9, I'm pleased to report that the shop has reached out to confirm the rack is in the store and they'll fit it too! That's good customer care!

Antwort von Edinburgh Bicycle Co-op
Good customer service and a well priced…
Good customer service and a well priced bike. Thank you.

Antwort von Edinburgh Bicycle Co-op
Edinburgh cycles leeds
Edinburgh cycles leeds. Purchased levo s works and ,,, all the team from start to finish made a really fantastic experience. Knowledgeable with good advice on spec. Collection experience 100% with help and advice . Nothing too much trouble.. bike set up absolutely spot on and went above and beyond with some extra setup I asked for .. 100% recommendations.

Antwort von Edinburgh Bicycle Co-op
Don't believe it when website says In Stock.
Order the item which was showing as in stock.
2 days later received 3 x emails telling me it was not in stock.
1 day later received the same 3 emails all over again and then again later that day.
What a mess !!!

Antwort von Edinburgh Bicycle Co-op
Cycling clothing
Placed my order was given an order reference number, then I received an email stating my item had to be picked from another store and then given another delivery date that was not met. 14 days I waited for my item only to be told they had received it back from royal mail. Refund given

Antwort von Edinburgh Bicycle Co-op
Excellent service
Excellent service, spending time to work out what I needed, and sourcing a part that wasn't available off the shelf, from the workshop.

Antwort von Edinburgh Bicycle Co-op
Arrived very well protected and at the…
Arrived very well protected and at the time specified. Everything set up and ready to go .

Antwort von Edinburgh Bicycle Co-op
Order cancelled with no communication
Order cancelled with no communication. Item shown as in stock, received email to saying it would be dispatched in 2 days with no further communication. Chased a couple of times to be told it had been cancelled. I was not charged which is good, but a shame as wasted a couple of weeks for an item I could have got quickly elsewhere if I had known.

Antwort von Edinburgh Bicycle Co-op
Excellent customer service I purchased…
Excellent customer service I purchased brand-new bike from them, but my bike has a problem and they sorted out very satisfied special thanks to Gavin

Antwort von Edinburgh Bicycle Co-op
Staff efficiency
Staff efficiency, good quality of work , staff is friendly and they always accommodate you with and without appointment. They are simply the best.

Antwort von Edinburgh Bicycle Co-op
Someone had tried to steal my rear…
Someone had tried to steal my rear wheel and John (I think) from the Rodney street branch tightened it up free of charge. Thanks John!

Antwort von Edinburgh Bicycle Co-op

Antwort von Edinburgh Bicycle Co-op
Great customer service
Great customer service, easy to buy, quick delivery , excellent price

Antwort von Edinburgh Bicycle Co-op
Genesis Flyer Gravel Bike
Picked up my Genesis Flyer 2023 Adventure Road Bike yesterday. I took it out for its first RUN Today and completed 25.4 miles tour of South Deeside Cycle Route. My bike responded very well to the Hill climbs and Flat surfaces I am amazed as it’s a single gear gravel bike and it does exactly what I thought it rides well handles all terrains. GET YOURSELF A GENESIS GRAVEL BIKE ITS FUN FUN FUN. Signed Graham Robertson

Antwort von Edinburgh Bicycle Co-op
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







