Edinburgh Bicycle Co-op Bewertungen 

4 118
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

John was working over the weekend in both the Bruntsfield and then the Canonmills store and was so kind helping me to get the right helmet and then spent time helping me think about a future gravel bi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Shop sold me rear rack and panniers I required for my 2 day cycle round Arran. Rack did not fit my bike. Ongoing discussions and arrangements for over month with shop to order and fit axle req... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had such a brilliant experience at the Edinburgh Bike Shop when my dad came in to choose, buy and then returned to collect his new eBike. Andrew and Lee were kind, patient, attentive, and genui... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Yes, a store with a great range of excellent bikes for sale. But for me, it's the staff that make the experience. I've found all attentive, interested and knowledgeable. Not just when buying, but acr... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradgeschäft
  2. Fahrradwerkstatt
  3. Geschäft für Fahrradzubehör
  4. Straßenradfahren

Vom Unternehmen geschrieben

Founded in 1977, we're a bicycle shop with a difference - a workers' cooperative whose members own a fair share of the business and receive an equal share of the profits. We have 6 shops across Scotland and North East England, and we sell top name electric bikes, road bikes, mountain bikes, folding bikes, parts, accessories and clothing for men, women and kids. We also offer repairs, bike and e-bike servicing by expert mechanics.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

4118 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 60 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(4 118)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good service and good prices

This shop was selling the new Onguard Rocksolid lock at good price. My order was sent out rapidly, arriving in London in a couple of days, and just in time before I was leaving for mainland Europe.

26. August 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Thank you for your review.

Bewertet mit 5 von 5 Sternen

Thank you so much!!!

I got a broken bike from a friend but had a very small budget to fix it. Łukasz made it like new again and even months later it is still in great condition. Great shop! Recommend strongly

29. September 2024
Bewertung ohne vorherige Einladung
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Thank you for your review, we'll be sure to pass this on to Lukasz in the Bruntsfield workshop.

Bewertet mit 1 von 5 Sternen

The communication is poor I have no…

The communication is poor I have no idea when my tyres will turn up. Received an email say they don’t have them then another email at the same time billing me???

27. September 2024
Bewertung ohne vorherige Einladung
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Hi Stephen, very sorry for the poor communication with regards to your order which I believe has been processed, if only with 1 not 2 tyres.

Bewertet mit 3 von 5 Sternen

You couldn't supply in time but gave a…

You couldn't supply in time but gave a refund. Good communications.

13. August 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Hi Andy, thank you for your review, again sorry we couldn't get the items to you in time, hopefully next time?

Bewertet mit 5 von 5 Sternen

I had to wait for the goods but its all good now!

I’m still waiting for the goods which were in stock but on 25% payment went out of stock!
An update from 20/9, I'm pleased to report that the shop has reached out to confirm the rack is in the store and they'll fit it too! That's good customer care!

25. August 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Hi Mark, very sorry for the mix up with you order. I believe our store have reached out to advise the goods are aside and have offered free fitting.

Bewertet mit 5 von 5 Sternen

Edinburgh cycles leeds

Edinburgh cycles leeds. Purchased levo s works and ,,, all the team from start to finish made a really fantastic experience. Knowledgeable with good advice on spec. Collection experience 100% with help and advice . Nothing too much trouble.. bike set up absolutely spot on and went above and beyond with some extra setup I asked for .. 100% recommendations.

6. September 2024
Bewertung ohne vorherige Einladung
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Thank you for your review, we'll be sure to pass this onto Stuart and his team in Leeds.

Bewertet mit 1 von 5 Sternen

Don't believe it when website says In Stock.

Order the item which was showing as in stock.
2 days later received 3 x emails telling me it was not in stock.
1 day later received the same 3 emails all over again and then again later that day.
What a mess !!!

21. August 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Hi Brian, thank you for your review and very sorry with the lack of product, we did initially appear to have the item you order but our stock levels were incorrect.

Bewertet mit 1 von 5 Sternen

Cycling clothing

Placed my order was given an order reference number, then I received an email stating my item had to be picked from another store and then given another delivery date that was not met. 14 days I waited for my item only to be told they had received it back from royal mail. Refund given

3. September 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Hi Neil, thank you for your email and apologies for the incomplete order, your goods were shipped on the agreed date but for reasons we are investigating, Royal Mail failed to make delivery.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, spending time to work out what I needed, and sourcing a part that wasn't available off the shelf, from the workshop.

17. August 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Thank you for your review, great to hear we sourced the part you need.

Bewertet mit 2 von 5 Sternen

Order cancelled with no communication

Order cancelled with no communication. Item shown as in stock, received email to saying it would be dispatched in 2 days with no further communication. Chased a couple of times to be told it had been cancelled. I was not charged which is good, but a shame as wasted a couple of weeks for an item I could have got quickly elsewhere if I had known.

18. August 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Hi Peter, thank you for your review and our sincere apologies for the delay in getting back to you with the update that the tyres you needed were no longer available.

Bewertet mit 5 von 5 Sternen

Excellent customer service I purchased…

Excellent customer service I purchased brand-new bike from them, but my bike has a problem and they sorted out very satisfied special thanks to Gavin

4. August 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Thank you for your review, glad we got those issues sorted on the new bike, enjoy!

Bewertet mit 5 von 5 Sternen

Staff efficiency

Staff efficiency, good quality of work , staff is friendly and they always accommodate you with and without appointment. They are simply the best.

14. August 2024
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Thank you for your review.

Bewertet mit 5 von 5 Sternen

Someone had tried to steal my rear…

Someone had tried to steal my rear wheel and John (I think) from the Rodney street branch tightened it up free of charge. Thanks John!

31. August 2024
Bewertung ohne vorherige Einladung
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Thank you for your review, we'll be sure to pass on your kind words to John in the Canonmills branch.

Bewertet mit 5 von 5 Sternen

Genesis Flyer Gravel Bike

Picked up my Genesis Flyer 2023 Adventure Road Bike yesterday. I took it out for its first RUN Today and completed 25.4 miles tour of South Deeside Cycle Route. My bike responded very well to the Hill climbs and Flat surfaces I am amazed as it’s a single gear gravel bike and it does exactly what I thought it rides well handles all terrains. GET YOURSELF A GENESIS GRAVEL BIKE ITS FUN FUN FUN. Signed Graham Robertson

31. August 2024
Bewertung ohne vorherige Einladung
Edinburgh Bicycle Co-op-Logo

Antwort von Edinburgh Bicycle Co-op

Hi Graham thank you for your review, here's to many enjoyable miles on your Flyer.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr