eFOLDi Bewertungen 

253
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Tom and the team at eFOLDi made buying the Compass so easy. The customer service from the start was excellent. The in home Demo was completely pressure free with Tom explaining all the features. Allow... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A very respectful gentleman called Craig came out to give us a demonstration. Craig was very informative and helpful. He was not at all pushy just interested in helping us get the product that was bes... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

eFOLDI rep, Cliff Bingley, came to our house to demonstrate the Compass model. I needed something that is light enough for me to lift into our car boot and the Compass model proved easy to lift and f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Had my Compass for about 8 months now. It makes an adequate emergency scooter to keep in the car. I have a bigger more stable scooter for everyday use, the difference in stability, performance, tracti... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung

Informationen, die aus verschiedenen externen Quellen stammen

Award Wining eFOLDi lightweight electric folding mobility scooter. Buy Online.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

253 Bewertungen

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4,6

Alle Bewertungen

(253)

111 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Easy transaction

Maggie was very helpful in sorting the purchase of a new battery for my eFoldi Lite. Seamless experience. Quick delivery.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you for your kind review. We’re delighted to hear that Maggie was able to help with your new Lite battery and that the whole process was seamless for you. It’s great to know your order arrived quickly too. We really appreciate your support!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Quick response to my request for a…

Quick response to my request for a brochure, followed by quick response to a home demonstration. Brian was polite and friendly. As I previously had a scooter that was very heavy and had to be taken to pieces, I had tried the two other Efoldi scooters before but found the footplate on the Compass just right. As I was ordering armrests I asked Brian if they were easy to fit, he said if I had problems he would come back to do this for me. Delivery was quick. Would have preferred better instructions on fitting the armrests although I did manage this.

25. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you for your lovely review. We’re so pleased to hear that Brian was able to help you find the right scooter and provide friendly support throughout the process. It’s great to know the Compass footplate suited your needs so well and that delivery was quick. Wishing you many happy journeys with your new scooter!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Lovely salesman

Cliff was very polite, he explained everything with great detail and mum was very happy with the whole experience, she cannot wait to get out and about, what a pleasant man Cliff was which made it all so easy

8. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good lightweight scooter

Looked at many lightweight folding scooters.
The eFOLDi Compass came out on top.
Had home demo and a try on scooter and it felt quite safe and stable, I live on an unmade rough road and this scooter coped very well.
Agent Cliff clearly explained how it all works and puts together.
Very satisfied so purchased, looking forward to going to horse races with it.

24. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you for your wonderful feedback! We’re delighted to hear that the eFOLDi Compass stood out to you after comparing different options.

It’s also great to know that Cliff provided a clear and helpful demonstration to get you confident with everything. We’ll be sure to pass on your kind words to him.

Wishing you many enjoyable and comfortable outings, especially at the horse races!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Maggie has been marvellous from the…

Maggie has been marvelous from the start to the end of this journey with E-Foldi. I cannot praise her enough. She was patient and understanding with me and explained things about the scooters so clearly! She is a wonderful Credit to your Company. Well done E-Foldi! Well done, Maggie!

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you so much for your kind words! We're thrilled to hear Maggie made your experience such a positive one. We'll be sure to pass on your lovely feedback, she’ll really appreciate it. Enjoy your eFOLDi!
Kind regards,
eFOLDi

Bewertet mit 1 von 5 Sternen

BEWARE!!! EXPENSIVE AND TROUBLESOME TO REPAIR!

BEWARE!!!
I paid over £2,500 a few years ago for an Efoldi Explorer. This was a spare power scooter which could fold up for when I went travelling. It has only been used a few times. All three of the pneumatic tyres have now deflated and will not hold air, (faulty valves)! Efoldi cannot come out to repair and will not collect for repair, (about 40 miles by road). They have said that I need to box the scooter and pay £60.00 to send it to them. They will then repair, (with additional charge, of course). The refuse to replace with solid tyres. I cannot do this as I do not have anyone to assist me so my only recourse is to buy a new folding scooter and throw this one away! Luckily, there are many available online at much reduced prices so I will not be wasting my money on Efoldi again!!!

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you’ve experienced with your Explorer scooter.

Unfortunately, we are not able to fit solid tyres on our Explorer models, and we understand this may be disappointing.

In terms of repairs, while we’re unable to offer a home visit service, we can arrange for DPD to collect the scooter directly from you, so you wouldn’t need to organise this yourself. As the scooter is now out of warranty, there is a £60 courier charge for this service, and any repairs would be assessed and quoted once the scooter is with us.

We appreciate that arranging repairs can be inconvenient, and we’re here to support you through the process as much as possible. Please contact our customer care team on: 0203 143 5168 or email hello@efoldi.com and we will be happy to assist.
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Efoldi has been a great company to deal with

My wife has been looking at folding mobility devices on Utube for a while, and was taken with the Efoldi range. It was mainly the Lite model that she thought would be most useful for shopping and general usage. I, being the husband thought the Explorer would be great for National Trust sites. Tom came to us today to demonstrate both models. My wife and I had a go on both the Lite, and the Explorer. Tom was very patient and knowledgeable about them, and ensured that we saw how to pack and unpack them, and use them safely. He was an excellent demonstrator and we were very impressed with how both mobility scooters dealt with both grass and pavement. We were so impressed that we purchased before Tom left us. We also had a good look at the Lift which we thought could be useful for loading and unloading in the car. Efoldi have been a very pleasant company to deal with and I would recommend them without reservation.

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you so much for your wonderful review! It’s great to hear that both you and your wife found the demonstration helpful and that Tom was able to guide you through everything with patience and clarity. We’re delighted that you were impressed with both the Lite and Explorer models, and that they performed well across different terrains.

We really appreciate your kind words and recommendation, it means a lot to us. Wishing your wife many enjoyable and convenient journeys ahead!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Harty Carty (spelt my way) 😉

The staff from eFoldi have always been very helpful, very clear on everything they discuss and are always happy to look into anything you request. Fast and effective service. Kathy, was brilliant every step of the way 🙌🏻. I have never had a bad experience with eFoldi or my Explorer and highly recommend them and their products. Thank you, without my Explorer I struggle to leave home.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you so much for your kind words! We’re delighted to hear you’ve had such a positive experience with our team and that Kathy was able to support you. It means a lot to know your Explorer has made such a difference in your daily life. We truly appreciate your recommendation and are always here if you need anything.
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

The eFoldi has given my husband his independence back

The eFoldi has been so useful for my husband when attending hospital appointments. It has given him his independence back and he can whizz off to the hospital door. It has taken the stress out of trying to find a portering chair. It is easy to fold up and carry onto the bus/train. Only problem we found is that is is not very stable when stored on the bus and needs to be held as will fall over if the bus goes over a bump or pot hole.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you for your lovely feedback, we’re so glad the eFOLDi has helped your husband stay independent and made hospital visits easier.
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Great service and knowledge

Both the Sales Lady I spoke with in the office and the demonstrator Tom were first class. They were great to deal with and extremely knowledgeable about the product, which is superb.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you so much for your kind feedback! We’re delighted to hear that you had such a positive experience with both our sales team and Tom. We’ll be sure to pass along your compliments to them.
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

eFoldi sales

Their representative Cliff Bingley was extremely knowledgable and helpful which helped me to fully evaluate the eFOLDi scooter I'm interested in.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you for your kind feedback! We’re delighted to hear that Cliff provided such knowledgeable and helpful support in your evaluation of the eFOLDi scooter. We’ll be sure to pass on your comments to him, he’ll really appreciate it. 😊

Bewertet mit 5 von 5 Sternen

Elfoldi Compass.

I had tried the Efoldi Lite at another venue and Tom gave me a very helpful home trial of the Compass that confirmed my choice of that model. It has given me the freedom to do such varied things such as going to London by train to the theatre and racing my 3 year old great grand daughter on her scooter in a local park - she won easily! Michael

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you, Michael, for such a lovely review. We are delighted to hear that Tom’s home trial helped you find the right model and that the Compass has given you so much freedom and enjoyment. Wishing you many more happy journeys and adventures ahead!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Staff member was very helpful when…

Staff member was very helpful when first enquiring.
Craig was extremely helpful and informative when he visited. He answered any questions patiently. He explained the pros and cons of both scooters in great detail, and there was no pressure to buy.
He was a very pleasant gentleman, and a credit to the company.
Went on to purchase the EFoldi Lite, as that was more suitable for my elderly uncle's needs. Craig made sure that my uncle practised the folding and unfolding for himself, and that he was confident while he was using it.
Very professional service. Looking forward to the scooter arriving now.
Delivery is very quick, just 3 working days!

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you so much for your kind words and detailed feedback. We’re delighted to hear that Craig was able to provide such helpful, patient, and informative service, and that he made the experience comfortable and pressure-free for your uncle.

It’s great to know the eFOLDi Lite is a good fit, and that your uncle feels confident using it.
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Recent purchase n demo of scooter

My mum had a demo from John regarding purchasing an efoldi scooter, who was extremely helpful and informative.
Also we had excellent service when actually ordering n paying for chosen product.
Will certainly recommend to others

Many thanks

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you so much for your kind words! We’re delighted to hear that John was able to provide such helpful and informative guidance, and that your ordering experience went smoothly. It really means a lot that you’d recommend us to others. Wishing your mum many happy journeys with her new eFOLDi scooter!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Excellent Company and Product

I had a demonstration from their representative Tom, this was excellent and he had the product, a compass, with him and I purchased it without hesitation. I have had the compass for 2 months and find it excellent. I would definitely recommend this company

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you for your kind feedback! We’re delighted to hear that Tom provided an excellent demonstration and that you’re enjoying your compass. Your recommendation means a lot to us, please don’t hesitate to reach out if you need anything in the future!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

I had a strong recommendation and…

I had a strong recommendation and indeed a trial run on a friend's eFoldi; so when my scoliosis became worse and walking was difficult, I arranged a demonstration. Tom Smith came and was very helpful.
The Lite came today - I'm calling it my Go-Kart - so I have yet to master assemblage and folding up, properly. But I love whizzing around. With a walking stick you look down, on a scooter you look up, make eye contact and smile at people!

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you so much for your lovely feedback! We’re really glad Tom was able to help and that your demonstration went well. It’s great to hear you’re already enjoying your “Go-Kart” such a perfect name for it! 😊

With a bit of practice, the folding will soon feel second nature. Wishing you many more happy, smooth rides and plenty of smiles along the way!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Cliff demonstrated the efoldi compass

Cliff demonstrated the efoldi compass. He was very thorough and friendly. All questions answered to satisfaction.

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you for your kind feedback! We’re delighted to hear that Cliff provided a thorough and friendly demonstration of the eFOLDi Compass. It’s great to know that all your questions were answered to your satisfaction.
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

We had a great experience with cliff…

We had a great experience with cliff very helpful we have had a lot of problems finding the right scooter for my husband who is 90 but at last the efoldi compass fits the bill so easy to fit in the car and easy to fold thanks again Cliff

8. April 2026
Bewertung ohne vorherige Einladung
eFOLDi-Logo

Antwort von eFOLDi

Thank you so much for your kind words! We’re really glad Cliff was able to help you find the right scooter, and it’s great to hear the eFoldi Compass is working so well for your husband. We truly appreciate your feedback!
Kind regards,
eFOLDi

Bewertet mit 5 von 5 Sternen

Efoldi is Rolls Royce in scooters…

Cliff came out to do a demonstration within days of my call. He was so thorough and ensured i could manage to operate the efoldi before i was allowed to purchase a new product. I have previously had an efoldi and had decided this was the scooter for me, its easy to operate , get on and off without any issues and gives me great relief from being in my electric wheelchair. This product has really changed my life, i can get out and go off road with my 5 year old medical assistance dog Poppy. Its easy to fold up and comes with full lights, hazards, indicators. My new efoldi navigator comes tomorrow and i cant wait to get out with Poppy on our adventures. My purchase was so straight forward and already i have had a call from efoldi customer services which is so important to me . Efoldi service annually which will be good i know if i do have any problems there is someone on the other end of the line. I cant believe the battery comes with a 7 year guarantee and my past experience confirms it really does hold the charge. I top my battery up each time i go out on it as Poppy and i do about 8-10 miles a day and the level barely moves so it will easily do 14 miles on a full charge. Efoldi in my opinion are the Rolls Royce of scooters and really hold their value. Thank you Cliff for such a seamless purchase you are a credit to Efoldi there was no pressure at all Cliff had to be sure that this was the right purchase for me.

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von eFOLDi

Thank you so much for your lovely review!

We’re thrilled to hear how helpful Cliff was and that you felt confident and supported throughout, he’ll be delighted with your kind words. It’s wonderful to know your eFOLDi has made such a positive difference, especially getting out on adventures with Poppy 🐾

We can’t wait for you to enjoy your new eFOLDi Navigator! If you’re happy to share your journeys, we’d love to see them in our Facebook group, eFOLDi World.

Thanks again for your support!
eFOLDi

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