electricshop.com Bewertungen 

3 184
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I received this turntable yesterday and just wanted to say thanks for a tip top service. Really great value, sent out quickly, packaged up very well. Smooth as a groove. Lovely upgrade from my basic... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I contacted Ed and Ken and they were very friendly. Excellent Price. I was enquiring on a cassette deck Hi-Fi component model TEAC W-1200 Twin Cassette Deck - Black to purchase for here in Australia t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered my Sebo Vacuum Cleaner on Sunday Night it was delivered two days later , so first class service and the Sebo was as described and package arrived in perfect condition.so I would highly recomme... Mehr ansehen

Bewertet mit 5 von 5 Sternen

What an excellent company to deal with. I had a bit of a problem ordering my Sebo vacuum cleaner online but I telephoned them and a very pleasant man whose name I can't remember (sorry) explained what... Mehr ansehen

Unternehmensdetails

  1. Elektrofachmarkt
  2. auch in
  3. Elektronikunternehmen
  4. Fachgeschäft für Haushaltsgeräte
  5. Fachhandel für Küchenbedarf
  6. Fernsehgeschäft
  7. Kühlschrankfachgeschäft

Vom Unternehmen geschrieben

electricshop.com is one of the most respected independent electrical retailers within the UK. The company has been supplying top brand name consumer electrical goods for over 20 years.Trust & Reliability are the main qualities of this company. Together with competitive deals and free deliveries direct to your home…..you need choose no other online business to supply your domestic electrical products!!. Furthermore when you purchase from electricshop.com, you can take comfort from the fact that the company has many years of experience in the supply and service of top brand name electrical goods throughout the UK, and is financially secure.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

3184 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(3 184)

90 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Bought a Dyson V15s Detect Submarine…

Bought a Dyson V15s Detect Submarine and can only say my experience was excellent. Product arrived on time and is excellent, truly doesn’t disappoint and neither did the electric shop. Kept fully informed re delivery, goods arrived on time and value for money I can describe as excellent. I will definitely be back for future purchases.

1. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ARROGANT CUSTOMER SERVICE

I placed an order of Dyson Vacuum Cleaner, next day delivery I was expeting my order from DPD with never shows up, then i realise theres was misspelled postcode. My item was on the way back, after contact the customer service team a VERY ARROGANT STAFF "Ed" clearly was unhappy and started to accusing me of change my mind to cancel my order as my postcode was wrong. My self I work with customers every day but they way this gentle spoke to me over the phone is NOt acceptable at all. Later on the day another staff sent me another email offering a discount from £29,99 to £19,99 as gesture of goodwill ,but the delivery charge on the website os £19,99 so he is NOt given any discount on the undelivered item! All I can say is AVOID this store if you can, pay extra to any other reliable store to have a descent service!!

5. März 2025
Bewertung ohne vorherige Einladung
electricshop.com-Logo

Antwort von electricshop.com

Dear Mr. Grassi,

We were disappointed to see your 1-star review and hear that you felt the staff member you spoke with was unfriendly. Please be assured that we take all customer feedback seriously. Since all our phone calls are recorded, we will investigate this matter thoroughly and take any necessary actions.
While your order was placed with the standard 3-4 day delivery service, we went above and beyond by dispatching it the same day via next-day delivery at no extra cost to you.
After reviewing your order details, we found that the secure DPD delivery failed due to an incorrect postcode provided on your order. Unfortunately, we were not informed of this issue at any point during the process.
Since the order was already dispatched, and the cancellation resulted from circumstances beyond our control, we are within our rights to deduct the shipping and return costs we have incurred. This policy is outlined in our Terms & Conditions.
If you had received the delivery and later decided to return the item within 14 days (as per your right), the return shipping costs would have been your responsibility. However, in this case, we have already incurred both the shipping and return costs, which were due to no fault of our own.
Regarding the £19.99 charge, please understand that this amount also reflects the costs we are charged by the couriers for returning the parcel.
We hope this clarifies the situation, and we remain committed to resolving this matter to your satisfaction.
In case of any queries feel free to contact me directly on 01707 802030
Regards
Ken
Customer Services Manager
Electricshop

Bewertet mit 5 von 5 Sternen

Ordered a Shark vacuum cleaner and got…

Ordered a Shark vacuum cleaner and got a really good price for an item which had a damaged box. I later find out that my order has been upgraded (no extra price) for a regular, brand new item. The delivery was fast and the item was excellent. Thank you.

20. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service.

Very speedy item selection and checkout process. Perhaps even a bit too efficient since it’s linked to clearpay and I Mistakenly went through the checkout with my old address as my delivery address. I sent an email and followed this up with a phone call and The staff representative at electric shop could not have been more helpful. Details were amended immediately and the item was still delivered around 48 hours after ordering even though I ordered on a Sunday morning!!
The item was a ninja air fryer which was out of stock on the ninja website, Where I was going to use my NHS discount. Electric shop was the cheapest across the whole of the Internet!! Theirs worked out even cheaper than it would have with my discount. So all in all a very good experience with this company.
I would buy from them again and would recommend. Especially having tried out their customer service process!! Five stars from me.

18. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Cheapest seller of Dyson.

Cheaper by far than any other company selling Dyson, so it was win win win., all up and running with a 5 year parts and replacements for five years, used nothing else for 40 years now and they do last, this is my third, just chuffed with ElectricShop for price. 😁😁😁

12. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super speedy delivery of Sebo K1 Pet

Super speedy delivery. Item arrived via DPD, with the added reassurance of a pin code required on delivery so the parcel could not be misdelivered. Packaged strong and soundly. Sebo Cylinder K1 Pet is very sturdy. The head attachments included, particularly the Floor Turbo Brush drew us to this model and the sellers website made it easy for us to make comparisons between differing models before making our final decision. Paperwork included in box meant we didnt have to print off a copy invoice, kept informed of order status throughout whole process. Would thoroughly recommend electricshop.com

13. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

This was my first experience using ElectricShop online and, based on it, I would use them again. They offered the best price for the product I bought. The delivery was prompt, and my inquiry about the delivery was handled efficiently by Ed who went above and beyond to assist me in determining the delivery slot.

4. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really good

A good price on a hard-to-find product, efficient advice and delivery - and well-wrapped too. 'Would happily use again.

5. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great pricing and excellent customer service

I recently purchased a Ruark radio from electricshop.com based on their great pricing (best price online) and Trustpilot reviews, and have no hesitation in recommending them to others after the excellent customer service I received. My order was delivered quickly (within 48 hours) and securely, I was kept well informed about delivery progress, and they went the extra mile by applying a promotional voucher code after I had already placed my order as a goodwill gesture. Will certainly look to them again for future purchases.

21. Jänner 2025
Bewertet mit 5 von 5 Sternen

Truly excellent customer service

We bought a radio from this company, which unfortunately developed a fault which could not be rectified. As the model we had bought was no longer made, we were able to choose a replacement. This was a little more expensive, so we had to pay the difference in price, but the replacement we received is excellent, and the overall level of service from Ed at electricshop was really excellent.

24. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best Price , Best Service

That’s what Best Price , Best service is all about , Electricshop.com has definitely set the benchmark … keep up the good work guys …

5. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Shark Robot

I ordered a shark robot hoover at a reduced price as it was a display model but received a brand new one courtesy of the company for no extra cost, brilliant.website was easy to navigate and order and delivery were prompt. would certainly recommend this company

3. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you to Mark and the team at Electric Shop!

Thank you to Mark and the team at Electric Shop. I ordered a Sebo E3 vacuum cleaner for delivery to New Zealand and the entire process was flawless and efficient. Delivery was ahead of schedule, the price was very competitive and customer service was excellent. Highly recommend Electric Shop!

25. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very pleased and highly recommend…

I was skeptical at first because the price wAs super low
I contacted the original company and said they are a trusted website. They delivered my vacuum cleaner in 48 hrs. Perfectly packaged. Genuine warranty. Overall am pleased with my purchase and I will update my review once i use it

22. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had a number of products

Had a number of products. Amazing quality. Had a problem with delivery. A different company than who usually delivers. And the guy who dealt with my case was amazing. He went the extra mile and above. Cannot rate enough.

17. Jänner 2025
Bewertung ohne vorherige Einladung

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