Awful customer service. Due to a mistake Elite had made (and tried extremely hard to call me a liar and say it was my fault) my order was sent to the wrong address and then took so much longer to get... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service and an excellent overall experience. Shipping is always super fast, they have great deals, and their pricing is very competitive. Ordering is easy and I’ve been really happy wit... Mehr ansehen
Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless.... Mehr ansehen
Unternehmen hat geantwortet
The process of using the online service is very convenient. And if I actually remember to check my emails, lol theres usually a discount code I can use so they're always looking out for their customer... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Online-Marktplatz
- Fitness- und Ernährungsberatung
- Kräuterladen
- Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
Informationen, die aus verschiedenen externen Quellen stammen
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
Kontaktinformationen
42 Wollongong Street, 2609, Fyshwick, Australien
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4,3
Hervorragend
7050 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Below one star
Below one star. They sent me expired goods and then said “it was 70% off” like that makes up for the fact it was expired and the box was ripped open also. It’s not about the price it’s the principle And then lied saying it’s advertised as expired when it’s not and then they are sneaky by putting the expiry on the invoice like they haven’t already been paid. Customer service is feral I wouldn’t and won’t be buying from them again. How scummy to sell expired goods in the first place. And they continue to lie by saying it was advertised as expired it was not.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Supps
Hi there
We're sorry to hear that you were unhappy with your experience.
We'd like to clarify that when we sell products that are past their best before date, they are heavily discounted and clearly advertised as such before purchase. The product listing includes the applicable best before date along with a disclaimer, allowing customers to make an informed decision before placing their order. The same information is also reflected on the invoice for reference.
We appreciate that purchasing products past their best before date isn't for everyone, which is why we make this information available upfront. Customers are under no obligation to purchase these discounted clearance items.
We do apologise if the condition of the outer box did not meet your expectations, as this is certainly not the experience we aim to provide. We appreciate your feedback and will continue working to improve our service.
Elite Supps
Antwort von Elite Supps
Hi Devi,
We're sincerely sorry that your experience with us was so frustrating.
After reviewing your case, we completely understand why you were disappointed. Unfortunately, your replacement order was initially sent with the incorrect postcode despite you providing the correct details, and we apologise for that error. We then worked to find a resolution by offering to resend the order or provide a refund once the issue with Australia Post became clear.
When the replacement was arranged, there was also a mix-up with the flavour supplied. We understand how disappointing that was, especially after everything that had already happened. We offered to replace the flavour and provided a $20 gift voucher as an apology, however by that stage the product had already been opened, which meant we were unable to process an exchange under our returns policy.
We appreciate you taking the time to share your feedback. While we regret that your experience did not meet the standard we aim to provide, your comments have been taken on board and will help us improve our processes moving forward.
Elite Supps
Didn’t give me samples
Spent extra money to unlock free samples last time, but got given a card that said ‘sorry we are out of free samples here’s 5% off’. Just tried using the discount code and it’s not even applicable due to the current sale. So I missed out free samples and 5% off. Simply false advertising. If free samples are ‘rare’ why even advertise them if you frequently run out? I wouldn’t have felt the need to spend extra money if I knew that beforehand.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Supps
Hi Liv
We do apologise but samples are very rare to get from suppliers! when we run out we do offer a voucher, although this could not be used during the sale, this can be used on a non sale day.
We appreciate your feedback and hope you have a great week ahead!
Best site ever!…
I have begun making my orders a regular thing now with Elite Supps. Delivery is fast and packaging is perfect. It’s easy to order and find any product you are looking for.
7. Juni 2026
Antwort von Elite Supps
Hey Kate
We're so happy to hear you're making regular orders with us and that you find our delivery fast and packaging perfect. It's great you find it easy to order and find products!
Elite Supps
Pretty good supps
Pretty good supps, delivery was okay, pretty good overall
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Supps
Hey Jack
We appreciate your feedback on our supplements and delivery. We are always working to improve.
Elite Supps
Pretty good
Pretty good, would recomend, quick delivery
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Supps
Hey Oliver
We appreciate your positive feedback and recommendation! We are glad the delivery was quick.
Elite Supps
Great product and fast delivery
Great product and fast delivery. Bunch of options to choose from.
2. Juni 2026
Antwort von Elite Supps
Hey Andres
We're so glad you enjoyed our product and the delivery speed. We appreciate your positive feedback!
Elite Supps
Amazing service as always at Elite…
Amazing service as always at Elite Supps Ocean Keys - WA. My favourite store!
27. Mai 2026
Antwort von Elite Supps
Hey Adam
We are so happy to hear you love our store and service! Thank you for your amazing feedback.
Elite Supps
Antwort von Elite Supps
Hey Jess
We're so happy you enjoyed our products and fast delivery! We appreciate your support.
Elite Supps
Antwort von Elite Supps
Hi there
We're so glad you enjoyed it!
We look forward to you shopping with us in the future!
Elite Supps
Antwort von Elite Supps
Hey Mick
We appreciate your feedback! We're glad you were happy with the price and delivery.
Elite Supps
The best shit ever
27. Mai 2026
Antwort von Elite Supps
Hey Faisal
We are so happy you enjoyed it! We appreciate your kind words.
We look forward to you shopping with us in the future!
Elite Supps!
Easy to use website
Easy to use website, great range of products, quick correspondence and fast delivery times! Will defs be using again!
27. Mai 2026
Antwort von Elite Supps
Hey Shane
We're so happy you found our website easy to use and enjoyed our product range and quick service! We appreciate your feedback.
Elite Supps
Great product!
Great service, whether I buy in store or order online. The product is amazing, tastes great and is high quality. I get the vanilla whey all the time!
26. Mai 2026
Antwort von Elite Supps
Hey Reef
We are so happy to hear you consistently enjoy our vanilla whey! We appreciate your kind words about our product quality and service. Thank you for your feedback!
Elite Supps
Great Customer Service
The staff was polite, friendly and tried to find the best product for me
2. Juni 2026
Antwort von Elite Supps
Hey there
We are so glad our team provided excellent service and helped you find the perfect product. Thank you!
Elite Supps
Expensive and quality of the products…
Expensive and quality of the products are lower then expected.
25. Mai 2026
Antwort von Elite Supps
Hey Rhys
Thank you for taking the time to leave your feedback. We're sorry to hear that you felt our products did not meet your expectations in terms of value and quality.
At Elite Supps, we stock a wide range of products from leading supplement brands and strive to offer competitive pricing alongside expert advice and customer service. We understand that everyone's expectations and experiences can vary, and we're disappointed to hear that yours was not a positive one.
If there was a specific product that you were unhappy with, we'd appreciate the opportunity to learn more and see if we can assist further. Please feel free to contact our customer service team with additional details.
Elite Supps
Fast post and always what I ordered…
Fast post and always what I ordered even when I’ve corrected it.
1. Juni 2026
Antwort von Elite Supps
Hey Dean
We're so glad you're happy with our fast service and accurate orders. We appreciate your feedback!
Elite Supps
Super helpful
Click and collect order wasn’t packed but when i went in the lady was super helpful in getting my order processed and tracking down the right flavour. Thanks!
23. Mai 2026
Antwort von Elite Supps
Hey Dominique
We're glad to hear our team member was super helpful in getting your click and collect order processed and finding the right flavour. Thank you for your kind words!
Elite Supps
Antwort von Elite Supps
Hey Kay
We're glad you found our website easy to use and delivery swift. Thank you for your feedback!
Elite Supps
Antwort von Elite Supps
Hey Russel
We appreciate your positive feedback! We are glad you enjoyed our fast delivery and great products.
Elite Supps
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