Arrived fast, mint condition, really low price (presumably because the pole of the pole saw is not much good at latching in the extended position, but I manage). Used it to cut down the dead pine tree... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Equip2 clean were very good at addressing an issue I had with an order, going above and beyond to make amends. Mistakes can happen, but it is how it is put right that matters most and they excelled in... Mehr ansehen
Unternehmen hat geantwortet
Had a faulty telescopic jet washer extension pole. Called customer services and after quick video review of fault replacement sent out with returns label for faulty item. This is why I prefer to deal... Mehr ansehen
Unternehmen hat geantwortet
Got everything we ordered, but clearly outsourced some of the Cleaning solution to another company with the Njord products as they came a day before. Didn't receive any tracking information. Njord pro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reinigungsmittelanbieter
- Ausrüstungslieferant
- Industrieanlagenanbieter
- Anbieter von Industriestaubsaugern
- Hersteller von Maschinenteilen
Über Equip2clean
Vom Unternehmen geschrieben
BUSINESS START-UP PACKAGES
PRESSURE WASHERS
GUTTER VACUUM SYSTEMS
CARPET CLEANING MACHINES
WINDOW CLEANING SYSTEMS
FLOOR CARE EQUIPMENT
HOSES & ACCESSORIES
The 1st Choice of Cleaning Pros
Vom Unternehmen geschrieben
- Over 50 Years in the Trade!
- Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.
Always Happy to Help.
Great Quality Gear at The Best Prices!
12 Months Warranty.
Kontaktinformationen
Kiam House, L33 7TD, Liverpool, Vereinigtes Königreich
- 0151 548 5500
- support@equip2clean.co.uk
- www.equip2clean.co.uk
4,3
Hervorragend
2013 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Equip2clean
Hi Steve, thank you for the great review — really pleased to hear the product arrived well packaged and promptly! We hope you're enjoying it and we look forward to helping you again in the future.
Kind regards,
Jon Raven
Head of Customer Service
Equip2clean
Terrible service and no response
I placed my order which was to arrive within 3 days but after 14 days it still has not arrived, I’ve tried 3 times to contact equip2clean and no one has responded, terrible service I would not recommend anyone to buy from this company
13. Juli 2026
Antwort von Equip2clean
Hi Conor, thank you for taking the time to leave your feedback and I'm genuinely sorry to hear about the experience you've had.
I have to be transparent with you — we have no record of any contact attempts on our end, which suggests your emails may not have reached us or may have been lost along the way. This is something I want to get to the bottom of as a matter of urgency, as unanswered customer contacts are not something we would ever knowingly allow.
More importantly, I want to get your order resolved for you right away. Could you please email me directly at jon.raven@equipmartuk.co.uk with your order number and I will personally look into the whereabouts of your delivery and make sure this is sorted for you without any further delay.
I'm sorry again for the experience and I look forward to hearing from you so we can put this right.
Kind regards,
Jon Raven
Head of Customer Service
Equip2clean
Connectors
Brilliant company really good customer service and there products at good prices,will be using them again
13. Juli 2026
Antwort von Equip2clean
Hi Stuart, thank you for the brilliant review — really appreciated! Great to hear you're happy with the products, prices and service. We look forward to welcoming you back whenever you need us!
Kind regards,
Jon Raven
Head of Customer Service
Equip2clean
Antwort von Equip2clean
Hi Lyndsay,
Really appreciate the 5 stars — always great to hear from returning customers. Glad the service was fantastic once again.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great customer service
Great customer service. I had snapped my jet, took it in replaced the broken part a put it back together in less than 10 minutes.
7. Juli 2026
Antwort von Equip2clean
Hi Marc, thank you so much for the fantastic review — really glad we could get you sorted so quickly! Getting customers back up and running with minimal fuss is exactly what we aim for, so it's great to know we hit the mark. We look forward to helping you again whenever you need us!
Kind regards,
Jon Raven
Head of Customer Service
Equip2clean
Antwort von Equip2clean
Hi Emma, thank you for the kind words — really pleased to hear you found the website easy to navigate! We work hard to make sure finding the right equipment is as straightforward as possible. We hope you're enjoying your purchase and look forward to helping you again in the future!
Kind regards,
Jon Raven
Head of Customer Service
Equip2clean
Antwort von Equip2clean
Hi Joe,
Really appreciate the 5 stars — glad the delivery was nice and quick. If you need anything once you’ve had chance to use it, just let me know.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Very prompt service
I received my in-line water filter within 2 days of ordering and I was informed every step of the way when it would be delivered. Excellent Service 👍
Regarding the water filter it was extremely easy to assemble and after a couple of used it does appear to be working great and leaving no water spotting.
Well done to all concerned.
6. Juli 2026
Antwort von Equip2clean
Hi Andrew,
Really appreciate the 5 stars — pleased the filter reached you within two days and that the delivery updates kept you in the loop. Great to hear it was easy to put together and that it’s already giving you clean, spot‑free results.
Thanks again for the positive feedback and the shout‑out to the team.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Helped despite the issue not being their fault
I bought a machine from Equip2Clean back in January, but had mixed results from it in terms of it’s reliability. I contacted them and they gave me guidance on how to self remedy it.
When it was initially delivered it was clearly handled badly by the courier, equip2clean apologised for this and gave a partial refund at the time to reflect this.
Sadly the machine never really worked well so after an attempt to repair it they agreed to refund it completely.
I don’t think it’s an inherently rubbish machine as when it did work it was fantastic. I’m sure it was likely just a duff one.
They sell a range of great products and I hope to buy from them again in future, as they have shown that although the faulty machine was out of their control, how they dealt with it was great.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Equip2clean
Hi Daniel,
Thanks for taking the time to leave such a detailed review — really appreciate it. I’m glad we were able to work through the issues with the machine, even though the faults were caused by courier damage and not something we could have predicted. We always try to put things right where we can, so I’m pleased the guidance, the partial refund at the start, and ultimately the full refund helped get everything resolved for you.
It’s good to hear that when the machine was working, it performed well — it does sound like you unfortunately ended up with a duff unit. We appreciate your understanding and your comments about how we handled the situation.
Thanks again for the feedback, and we hope to see you back with us in the future.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Antwort von Equip2clean
Hi Ann,
Really appreciate the 5 stars — pleased to hear everything was straightforward to order and that the delivery was nice and fast. Thanks for taking the time to share your experience.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Fast service good prices
3. Juli 2026
Antwort von Equip2clean
Hi Ian,
Thanks for the 5‑star feedback — glad you found the service fast and the prices good. Much appreciated.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great service 👍🏻
30. Juni 2026
Antwort von Equip2clean
Hi Justin,
Really appreciate the 5 stars — great to hear you had a good experience with us. Thanks for taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great service
30. Juni 2026
Antwort von Equip2clean
Hi Paul,
Thanks for the 5 stars — really glad to hear everything went smoothly for you. Appreciate you taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Good product and quick delivery
Very quick delivery easy to navigate website. Great little battery powerful air blower.
29. Juni 2026
Antwort von Equip2clean
Hi Helen,
Thanks for the 5 stars — great to hear the delivery was quick and that you’re happy with the blower. Appreciate you taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
First time user
First time user, emailed you guys for advice on purchasing a type of hose for a jet wash, got great advice very quickly. Purchased what I needed sent out in good time and good products.
Thank you very much
29. Juni 2026
Antwort von Equip2clean
Hi David,
Thanks for the 5 stars — great to hear the advice helped and that you got exactly what you needed. Really appreciate you taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Quick friendly service
Had a small issue with part of the item being damaged in transit, customer service were super friendly, and sent a replacement straight out, and to a new address as per my request as we had put the incorrect delivery address originally. Super friendly and helpful staff!
3. Februar 2026
Antwort von Equip2clean
Hi Caitlin,
Great to hear everything was sorted quickly and that the replacement reached the right address this time. Thanks for the lovely feedback — really appreciate you leaving the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great fast delivery many thanks
26. Juni 2026
Antwort von Equip2clean
Hi Garry,
Thanks for the 5 stars — great to hear the delivery was nice and quick. Appreciate you taking the time to leave the review.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Great I got what I wanted but you guys…
Great I got what I wanted but you guys gave me two parcels I’m not complaining but I opened the one I didn’t ordered which came with the nozzles I ordered but also with the handle and then my actual parcel arrived with the nozzle only just wondering if you’d like your pacel back since i didn’t order this gun Handle and second nozzle besides that shipping was fast and product top quality
17. Juni 2026
Antwort von Equip2clean
Hi Issah,
Really appreciate the review — great to hear the shipping was quick and the product’s spot on. As for the extra parcel, no need to send anything back. You’re fine to keep the handle and nozzle. Thanks again for the feedback.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Cheap price but well made no issues so…
Cheap price but well made no issues so far so 5 stars 👍🏻
25. Juni 2026
Antwort von Equip2clean
Hi Mick,
Thanks for the 5‑star review — really appreciate it. Great to hear you’re finding it well‑made and trouble‑free so far, especially at the price point.
If you need anything at all going forward, just let me know.
Jon Raven
Head of Customer Service
Equip2Clean
Castle Heaters 3kw outdoor heater
I bought a 3kw outdoor heater for our bbq area, it arrived promptly, unfortunately damaged in transit. I immediately phoned to report the damage, and pleasantly surprised to hear they would send a replacement out straight away rather than wait to receive the damaged unit. It arrived the next day, in good condition, we had it fitted in time for a planned bbq at the weekend. I wish all customer service was as obliging and efficient as this!
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Equip2clean
Hi Chris,
Thanks so much for the fantastic 5‑star review — really appreciate you taking the time to share your experience.
I’m glad the replacement heater reached you quickly and that we were able to get everything sorted without delaying your plans for the weekend. We always aim to resolve transit damage immediately, so it’s great to hear the process worked exactly as it should for you.
If you need anything else at all, just let me know.
Jon Raven
Head of Customer Service
Equip2Clean
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.