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Ergoflex Bewertungen 

1 903
•
TrustScore 4.5 von 5

4,7

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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Replaced our old ergoflex, also bought one for our spare bed too. I can’t recommend them enough, so comfortable, worth every penny, have recommended to everyone who will listen. Excellent service, tha... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent, both delivery & product. Firm mattress with no side give, which as an “edge sleeper” is a rarity. It is quite heavy but manageable, took only 4-6 hours to fully expand & no “new”... Mehr ansehen

Bewertet mit 3 von 5 Sternen

The mattress is comfortable but has a dip in it where we lie already - after just 6 weeks. It's also just as warm as our last one despite Ergoflex claiming they have some kind of cooling technology in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had an old Ergoflex mattress that we inherited and used for 7 years and found it very comfortable. We changed to a conventional mattress when we moved and found it to be uncomfortable and when on... Mehr ansehen

Unternehmensdetails

  1. Matratzengeschäft
  2. Bettenfachgeschäft
  3. Fachgeschäft für Bettwaren
  4. Schlafzimmermöbelgeschäft

Über Ergoflex

Vom Unternehmen geschrieben

Ergoflex - The UK's Original Mattress-in-a-Box - Highest Rated TrustScore

Ergoflex introduced the mattress-in-a-box category in the UK back in 2006 - a full decade before the competition caught on. The Ergoflex 5G is the product of everything we've learned since; premium materials, enduring comfort and an industry-leading 4.8 Trustscore from thousands of independent reviews.

Our signature true high-density disco elastic memory foam contours precisely to your body to relieve joint pressure and ease back pain. The Cool-Sleep airflow system keeps air circulating throughout, ensuring a comfortable temperature. Beneath it all, a high-resilience base layer gives the Ergoflex 5G its legendary durability - no sagging, no compromise in comfort, year after year. With a naturally breathable TENCEL cover that's removable and washable, we've created the perfect sleeping solution - and our customers agree.

As well as class-leading products, Ergoflex® also offers first rate customer service and aftercare. No chat-bots, no automated responses and no extensive wait times on email. Our phone line and email system is staffed by our friendly professional expert team, who are ready to answer any questions or queries you might have.

Check out our reviews then compare to other mattress-in-a-box brands - the difference is clear.

Loved by Customers. Loved by Experts.

Vom Unternehmen geschrieben

Ergoflex® is a 2025 Which? Best Buy Mattress
Our mattress has earned another prestigious Best Buy accreditation from leading consumer group Which?, with particular praise for durability, breathability and long-term performance. As the UK's original mattress-in-a-box company, established in 2006, we know that our customers agree.
Ergoflex® is Recommended by Expert Reviews
It’s not just our customers who love the Ergoflex® mattress, the team at Expert Reviews do too. Their specialists put our mattress through its paces over an intensive test and found it to be a supportive, back-friendly choice, awarding a much sought-after “Recommended” accreditation.

A Tried-and-Trusted 10 Year Warranty

Promises Kept Since 2006

As the longest-established mattress-in-a-box brand, in business since 2006, we know our mattresses last the distance in the real world. That's why you can trust our ten year warranty - it's not a marketing gimmick, a copycat claim or guesswork - it's the real deal.

Kontaktinformationen

Promotion box for Ergoflex

Save up to 61% against competitors

Premium performance & value, saving up to £752 v direct competitor

4,7

Hervorragend

TrustScore 4.5 von 5

1903 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(1 903)

190 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Perfectection in a mattress

So happy with our purchase of this mattress, even better than I thought, no getting used to it, first night perfect sleep and the pillows have been great no more neck pain!
Very quick delivery .
Just wish I had ordered sooner.
Would recommend without a doubt.

14. Jänner 2026
Bewertet mit 5 von 5 Sternen

Excellent purchase

I dithered about which mattress to order and spent weeks reading reviews of various makes. I felt that Ergoflex were offering what I wanted and within 2/3 days of ordering it was delivered. I am absolutely delighted with it. I can’t remember when I was last so comfortable in bed.

10. Februar 2026
Bewertet mit 5 von 5 Sternen

Comfy nights

We are at the moment in a 5 star Hotel in Spain sleeping on a new luxury sprung mattress having slept at home on our new Ergoflex. It’s agony compared to our lovely home bed. Cannot recommend the Ergoflex higher

10. Februar 2026
Bewertet mit 5 von 5 Sternen

Ergoflex Matterass

Delivered on time. Unpacked it and along with Pillow I also bought i have to say it's extremely comfortable.
I don't wake up on a morning now with aches and pains like I used to do.
Im pleased I bought these items.

9. Februar 2026
Bewertet mit 5 von 5 Sternen

Excellent product

This matterac was my first choice bcs of good reviews from the customers, I am happy with product, comfortable and good night sleep and i highly recommend for the next clients.

23. Jänner 2026
Bewertet mit 5 von 5 Sternen

Firm but comfortable

I have been looking for a firm mattress which is not too heavy and this one fits the bill perfectly. I am now getting a good nights sleep and don't wake up with backache

13. Jänner 2026
Bewertet mit 4 von 5 Sternen

My experience in purchasing Ergoflex…

My experience in purchasing Ergoflex mattress has been positive. My mattress was delivered as promised. I was kept informed throughout. My wife, has said that, she sleeps better and wakes feeling less aches and pains than with our previous mattress.

7. Jänner 2026
Bewertet mit 5 von 5 Sternen

The most comfortable nights’ sleep I have ever had!

Absolutely fantastic customer service & wonderful mattresses; I have bought 2 & they are so comfortable. Sleeping better than I have done in years & look forward to getting into bed every night.
Also, love the fact they are vacuum packed rolled as I was unable to get anything else up my cottage stairs!
Would highly recommend :)

13. Jänner 2026
Bewertet mit 5 von 5 Sternen

mattress & a pillow

I ordered the mattress & a pillow. Both arrived quickly. I have found both to be very comfortable and the aches & pains I was having when waking up have gone. Very pleased.

7. Jänner 2026
Bewertet mit 5 von 5 Sternen

Second Ergoflex mattress…

This is the second Ergoflex mattress I’ve bought, the first one lasting me over 10 years before I decided to refresh. These are the best mattresses I have ever slept on, super comfortable and especially good if you have back problems. 10 out 10

13. Jänner 2026
Bewertet mit 5 von 5 Sternen

The content on the website really…

The content on the website really impressed me everything was explained i plain english the photo showing how the mattress was made clear ,the presentation really impressed me
So I ordered 2 double size 5G mattresses,I had a problem placing my order customer service helped me complete my order & explained every step up to the delivery,every step was as explained
the quality was obvious when we re moved the packaging.
I have slept for a full eight hours all week end for the first time in the last 5 years & felt refreshed in the morning , this i haven't done as I have chronic rhumetoid arthritis, this mattress has made all the difference
I made the purchase because the customer service was helpful polite and answeres all my questions,
the order was placed & delivered promptly on time, & as I said i had the best sleep in years
I would recommend Ergoflex to anyone ,thsy are pleasant helpful people ,they know their product & value each &every customer .
so well done to all the staff at Ergoflex it's a pleasure th have made my purchase with you

a very happy customer

11. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could give Zero I would.

If I could give Zero I would.

Your website banner offering free returns is misleading. Cost me £45 to return the mattress even though it was within the 30 days and I couldn't sleep on it after 1 night. Do not believe the free return.
My back was in bits after 1 day, explained this and explained I have axial spondyloarthritis and that's why we purchased that mattress, the owner female I spoke to on the phone after numerous emails back and forth, told me to carry on using the mattress and it would get better! if a mattress is not comfortable day one, then how on earth would it get any better, especially as I woke up feeling like I had slept on concrete.
Charged £45 to return the bed, very misleading stating free returns.
I offered to return the mattress myself and she stated that I couldn't do that as it would be sent to a charity to use. As they can't resell it as its been slept on, and that the £45 is an admin fee. So not a return fee atall.

Female owner on phone no empathy, no interest, and rude, had to ask her on a couple of occasions not to speak to me the way she was.

I'm sure she will leave a reply on here that will be just as pleasant as the time I spent speaking with her on the phone.

Lesson learned don't buy from here.

She also stated her dad has the exact same condition as me and he uses the same mattress without issue. I highly doubt this. And this response I got just showed how unprofessional she actually was.

18. Dezember 2025
Bewertung ohne vorherige Einladung
Ergoflex-Logo

Antwort von Ergoflex

Thanks for your feedback. We’re really sorry that you didn’t get on with the mattress. However, as per correspondence, a condition of our home trial is that the mattress is used for 21 days before processing a free return. This is to allow for the natural adjustment process to a new mattress, and the fact that it may take a short time to get used to it. We believe that we are clear about this in our FAQs, terms and during the order process, and would not attempt to mislead our customers. (Please note this is a common condition of many mattress company home trials and isn’t exclusive to Ergoflex.) We hope you find a mattress that helps ease your condition.

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