estarli Bewertungen 

809
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

City belter well engineered, comfortable and very easy to ride. Would recommend the air forks, suspension seat post, Dutch bars and 3 speed hub. Good quality brakes, paint and having a belt instead... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Brilliant! Amazing bike that is so fun to ride! Everyone we met at Estarli HQ was super friendly and welcoming. Massive shout out to Louis who organised our test ride and dealt with the sale. Absolute... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We recently purchased two estarli 20.7s and the whole experience was excellent from start to finish. We weren't sure which model we wanted to buy, so were able to arrange a test ride on both the 20.7... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent customer service! I received a faulty bike storage box, but Estarli replaced it immediately without any hassle. Their response was quick and professional, and they made the whole proces... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradgeschäft
  2. Fahrradverleih
  3. Geschäft für Fahrradzubehör
  4. Sportgeschäft

Vom Unternehmen geschrieben

The British e-bike movement. Founded by the Francis brothers in 2020, Estarli designs and builds e-bikes in the Chilterns. A self-confessed industry anomaly, Estarli deploys a lean engineering model by continually iterating their models. Estarli has a wide range of e-bikes including folders, hybrids and e-cargo. With quality assembly and empathetic customer service at its core, Estarli exists to help more people ride more. Let’s take charge.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

809 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(809)

229 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Bike arrived as ordered but missing the…

Bike arrived as ordered but missing the range extender . It was promised on several occasions but did not arrive. Finally received it without the bracket for the wire to the seat post . Still hoping this arrives soon.

1. Mai 2026
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Antwort von estarli

Hi John, apologies for the issues you have encountered. I will look into this. With regards to the delays on the range extender, we are like many companies at the mercy of delayed international container shipments however I apologise if this was not communicated earlier. I will investigate all other issues and get back to you.

Bewertet mit 4 von 5 Sternen

Hi there bikes are great

Hi there bikes are great, we have 2 e20 folding bikes love them but a couple of grips we have the newer models the rubber grommet at front pulls out all the time, the paint chips of easily, do they have a touchup for the grey ?
When folded peddle tends to scratch front mud gard apart from these observations great bike.

27. April 2026
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Antwort von estarli

Hi Simon, Thanks for the feedback. If you contact us via the help@estarlibikes email we can sort out some touch up paint. With regards to folding the bike if you head to the tutorial page of our website there is a video showing the correct way to fold the bike without the pedal hitting the mudguard.

Bewertet mit 5 von 5 Sternen

Estarli e20.7 2nd Review - Rides like a Thoroughbred

This is my follow up (2nd) review following on from my first review, made on 13 April 2026, of our new estarli e20.7. It is VERY impressive. After racking up just 22.9 miles in a total of 1 hr and 45 mins the disc brakes are now nicely bedded in and the bike is beginning to show off its true colours (Bolt Blue actually!). I have just taken it out on a round trip of the worst local gradients up and down roads that are splattered with pot holes and splits and cracks and at peak commuting time with heavy traffic almost everywhere between 08:30 and 09:10 hrs on a cool Thursday morning, here in Benfleet, Essex and the e20.7 has performed like a true thoroughbred. I am gobsmacked. Firstly the built in trip computer tells me that I have 'averaged' 13.14 mph during the 'bedding in' period. For comparison my 1190kg, 74.3Kw micro-hybrid petrol car has averaged only 15 mph over the same URBAN (30mph max) routes on similar local journeys. Secondly the e20.7 eagerly accelerates up to the maximum pedal assisted speed of 15.5 mph and now that the superbly powerful disc brakes have bedded in, the bike transitions easily from 15.5 mph to 17 mph and well beyond on the level, with little or no extra effort on my part. The 250 watt e-motor does not add any noticeable additional drag above the 15.5 mph power assist cut off point. The smooth tan wall 20 inch gravel tyres spin up freely under pedal power alone, well over the 15.5 mph limit of pedal assistance with very little additional effort just like a regular human powered 'push bike' and they grip the road with great confidence and soak up all the bumps on our horrible pitted Essex CC highways. The 7 speed derailleur gears ratios are perfectly suited to my local gradients and to my riding style. Even the steepest gradient, a sustained 14% up Vicarage Hill was effortless just using the full range of the gears and an average speed of some 9 to 10 mph was maintained using the higher power assist levels of 4 and 5. Of the 3 ('licence free' for anyone 14+) EAPCs my wife and I now own, this e20.7 is head and shoulders the best in every respect. Better at hill climbing than my 16 kg mid drive Boardman HYB 8.9e sports bike with its 700c wheels and very wide ranging 1x10 derailleur gears and better than my wife's very solid but 23kg , 7 speed EBCO UCL-20. Remarkably, the estarli e20.7 weighs in at only 18kg including all the accessories that the EBCO has namely, a kick stand, full mudguards, lights and a rear carrier. PLUS the swept back Dutch handlebars are SO much more comfortable than the straight bars on the 'Fazua mid drive motor' equipped Boardman sports bike. The way the gears change on the e20.7 is seamless and enables the best gear to be chosen 'on the fly' on all occasions. Racing the estarli down the 14% gradient was both thrilling and impressive at dealing with all the lumps and bumps at speed and under full control, indeed it visibly 'surprised' several hill climbing SUV car drivers, who were evidently 'cautioned' by the sight of a bicycle bearing down on them at speeds in excess of 30mph with the rider actually pedalling at a fast but still controllable cadence in top gear! I have not had so much (dangerous) fun riding a bike since I was a teenager! The thermal motor drive 'power management' is also very effective and the full 15 mph 'cruising' motor power is restored within seconds of breasting a 1 km 14% gradient at 8 to 10 mph. It handles superbly and feels really safe and solid. Whomsoever designed and built these e20.7 e-bikes deserves an award for brilliance and achievement. Finally, the e20.7 inspires the confidence to sail past stationary or slower moving traffic in the middle of the road, hence the over 13mph average speed recorded on the trip computer! Yes my 18kg, road legal, one third of a bhp, human - electric 'hybrid' e-bike will be as fast as an 1800kg, 180bhp + SUV for urban commuting! This surely MUST become the commuting future since 18kg << Me (65kg) <<1865kg! Just think of all that wasted energy and time with everybody still doggedly commuting in conventional cars and SUVs ! Has the world gone mad or is it just the Engineer in me ?? My 3rd review will consider the comparative range available on the estarli, but so far it is looking to be every bit as good as the Boardman since they both have 252 watt, 36 volt li-ion battery power sources. The big advantage of the estarli is its 20 inch wheels, which make much better use of the modest torque levels available from the 250 watt motors that road legal EAPCs are necessarily equipped with. Considering rider comfort, handling, cornering grip and hill climbing performance, the 20 inch wheels on the e20.7 find the overall 'sweet spot' between the excellent hill climbing ability of a 16 inch wheeled EAPC and the much larger 26 inch + wheels since these typically have much narrower tyres.

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von estarli

Malcolm, you are spoiling us with these reviews. I hope that anyone reading through our trust pilot page appreciates and benefits from your informative reviews. Thank you

Bewertet mit 5 von 5 Sternen

Well designed British bike.

eStarli make well designed British built bikes. I picked this company for my first ebike because it would support a British company and spare parts would be easy to come by. The bike is also well made.
The bike smoothly increases the assistance, ensuring I can still go cycling even if there is a strong headwind. The wide range of gears also ensures I can tackle any hill. The front headlight is good at not just increasing visibility at night but provides good illumination of the road in front. Thought has even been made to the fixing of the mudguards, no more rattling screws, they are firmly fixed to the frame.

29. April 2026
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Antwort von estarli

Thank you Robert for your review. We hope you enjoy many miles on your E28.x. Looks like you've opted for a super comfortable build with the dutch bars and suspension forks, perfect for long days in the saddle.

Bewertet mit 5 von 5 Sternen

Responsive communication from Lois and…

Responsive communication from Lois and Chloe throughout the process even though there was a slight delay on suspension forks which they were very transparent about. Excellent customer service.

28. April 2026
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Antwort von estarli

Hi Justin, thanks for your review. Hope you get to enjoy many miles on your suspension fork equipped Estarli.

Bewertet mit 5 von 5 Sternen

Very pleased

Great bike, good setup instructions, fair price, helpful customer service - can actually email a human and responses are quick. Would buy from again.

26. Februar 2026
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Antwort von estarli

Hi Paul, Thanks for the great feedback. Hope you enjoy many miles of enjoyable riding aboard your Estarli E28.X

Bewertet mit 5 von 5 Sternen

The seat clamp was becoming a problem…

The seat clamp was becoming a problem and would likely fail after the warranty period. After a quick email to discuss the issue a new clamp was dispatched. This is the plus of buying British with a local call centre.

23. April 2026
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Antwort von estarli

Hi Mark, you hit the nail on the head. As a British company we are here to not only offer great bikes but also to provide high levels of after sales support that is easily accessed and responsive.

Bewertet mit 5 von 5 Sternen

Excellent after sales service

Excellent after sales service,,,noticed kickstand bolt was missing. One email and new bolt despatched by courier same day. Couldn’t have asked for more and highly recommend.

14. April 2026
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Antwort von estarli

Hi Stephen, thanks for your feedback. As a UK based builder we pride ourselves on after sales service.

Bewertet mit 5 von 5 Sternen

Fixed my bike quickly

Fixed mt bike quickly; clear communication: helpful staff

17. April 2026
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Antwort von estarli

Hi Michael, glad we could help you get your Estarli E16 back on the road. Happy Riding

Bewertet mit 5 von 5 Sternen

An excellent purchase

Very helpful information and demonstrations provided; quick delivery times; a super bike to ride!

15. April 2026
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Antwort von estarli

Hi Andrew - Thanks for the great feedback. Hope you enjoy many miles on your Estarli.

Bewertet mit 5 von 5 Sternen

Really great services

Really great services. Great bike, and great assistance when I had an issue.

15. April 2026
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Antwort von estarli

Hi Samuel - thanks for our feedback. As a UK based builder we pride ourselves on offering great bikes but also back up services for those odd occasions when something goes wrong. Happy Riding.

Bewertet mit 5 von 5 Sternen

Wonderful service from Estarli

Wonderful service from Estarli. We purchased 2 e20.x bikes. We had a small issue with one of the bikes, they resolved this really quickly, efficiently and with no hassle. Love the bikes really recommend getting the dutch handlebars. Fit perfectly in our motorhome. Good to support a home grown company and know you can get immediate support if you need it.

31. März 2026
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Antwort von estarli

Hi Tina - thanks for the review, we hope you enjoy many great trips in your trips in your motorhome and many enjoyable miles on you estarli bikes.

Bewertet mit 5 von 5 Sternen

Estarli were very helpful and…

Estarli were very helpful and responsive to my problem. And fixed additional issues on the bike free of charge.
The repair price was very reasonable communication was very good

7. April 2026
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Antwort von estarli

Hi Andy, glad our team were able to get behind the problem and deal with it in a satisfactory manner. Hope you enjoy many more miles on your Estarli bike.

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