They don’t call back, it took days to talk to someone who “knew” about the product I purchased then couldn’t answer a simple question about the mounting base. Said they would call back. They didn’t.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Safety gloves I ordered are great and were a great price delivery cost was very high however especially for a light package. When checking out dpd next day delivery was the only option?? Would have ra... Mehr ansehen
Unternehmen hat geantwortet
I found out (too late) that the company who make North Honeywell Respirator filters deliver for FREE. You charged me £5.94!! The filters do not fit my mask (EN140 NORTH RP1620/2) No way of checking t... Mehr ansehen
Unternehmen hat geantwortet
Placed an order, but a day later still haven't received any confirmation. Have since tried to contact them to find out if the order went through but the contact form won't send. No other way to conta... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The best in PPE and safety equipment delivered to your door FAST. 3M, Ansell, Truetouch, Moldex and more - all the brands you trust in one place. Shop now for your business.
Kontaktinformationen
Vereinigtes Königreich
- sales@express-safety.co.uk
- www.express-safety.co.uk
1,5
Ungenügend
42 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Horrible Service
They don’t call back, it took days to talk to someone who “knew” about the product I purchased then couldn’t answer a simple question about the mounting base. Said they would call back. They didn’t.
Took me 3 phone calls to try and cancel the order but had to get Zip to file a claim.
28. Mai 2025
Bewertung ohne vorherige Einladung
Went to order a part that weighs 6oz…
Went to order a part that weighs 6oz and can fit in a 6 inch padded envelope. To ship to Portland they want 120 Canadian Dollars. I asked them about it via chat and they said that is the cost and then added they don't ship to the US.
6. Februar 2024
Bewertung ohne vorherige Einladung
Ordered few items and was delayed due…
Ordered few items and was delayed due to COVID19. Customer service was very responsive and order was delivered with in the time specified. Thanks!
8. Juli 2020
Bewertung ohne vorherige Einladung
Poor customer service
I have sent at least 3 emails since March to request a return and I still have not heard back since to facilitate the return and refund.
20. Mai 2020
Bewertung ohne vorherige Einladung
Placed an order on 23rd of March
Placed an order on 23rd of March. Site closed 24th March and said it would honour all sales up to 24th. Still havent received my order. Have sent them multiple emails. Yet to receive an email. Down 45 pounds. Disappointing experience.
Update** 12th of May. Still havent received the product. Did not get a reply to my email in regards to a refund.
11. April 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Hello. I am sorry to hear this. Your emails should have been replied to as our customer service team is working remotely. I can only apologise for this.
Please could you confirm to me whether or not you have yet received your order?
Many thanks
Ben
Good customer service experience and reliable product
Emailed the sales team about my order and immediately got a reply. Order was a bit delayed but for understandable reasons. The rep was very helpful to get my order delivered in time.
11. März 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for the kind review, Jenny, and we're delighted we were able to get you sorted out in spite of the delay, for which we apologise, of course.
Price increases due to Global Health Pandemic!
The listing said 10 face masks.
I received just one (1)
Customer service said, it was meant to be just one.
For £16 a face mask... over £23 with delivery...
This is price hiking due to the Global Health Crisis... I will be returning my order and never use Express Safety EVER AGAIN!
7. März 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Hello Toby
We're sorry you feel this way. I have checked your order and the listing and it states clearly it was for one mask so I'm not sure where the confusion has come from.
Obviously we understand your concern, and apologise for the confusion.
It was perfect
7. März 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for your very kind review, Dimiter. We hope to serve you again soon.
Antwort von Express Safety
Happy to help, Tati, and thank you for the great review. Hope to serve you again soon.
Good experience overall
There was a minor delay in my delivery, but they did take steps to remedy that (with a little encouragement on my part).
Otherwise, they responded quickly to emails, and supplied the products I ordered in the condition I expected them in. I won’t hesitate to order from them again.
13. Februar 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for the review, Carlo, it is very much appreciated. Apologies again for the delay on your order - we'll do better next time!
Good products
10. Februar 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for your kind review, much appreciated. Hope to see you again soon.
Excellent service
The post is really fast and the customer service is excellent!
5. Februar 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
An incredible review, thank you so much, Lei Hou. Hope we can serve you again soon.
Antwort von Express Safety
Thank you very much for your kind review, Yi Du. It was a pleasure to serve you and we hope to see you again soon.
Great service but a little disappointed…
Great service but a little disappointed that the free delivery amount wasn’t made clear before placing the order.
26. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for the kind review, Robert. We'll take a look at the positioning of our Free Shipping offer and see if we can make it more visible than currently. Appreciate the feedback.
Excellent service at competitive price.
19. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for the great review, it is genuinely appreciated. Hope to see you again soon. :)
Good product at a great price!
24. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for the kind review, Neil, it is much appreciated and we hope to serve you again soon.
Satisfied Customer.
Satisfied Customer.
A wide range of products to choose from, competitive pricing, next day delivery and a reward system as well.
26. November 2019
Bewertung ohne vorherige Einladung
Antwort von Express Safety
What a great review, thank you Dixon, very much appreciated and I hope we can serve you again soon.
Good prices and fast delivery
9. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for the kind review, Alexander. Hopefully we'll see you again soon.
Fast delivery and good product
3. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for the 5-star review, Kim, much appreciated. Hope to see you again soon!
Safety gloves seem pretty flimsy
Safety gloves seem pretty flimsy
Don’t know how long they will last
Could have bought them cheaper in b and q
I paid over £13.00 for 12 pairs of gloves
Delivery cost the same as gloves packaged in a box
Twice as big as necessary
Some companies would deliver for free
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Express Safety
Thank you for your review and valuable feedback, Philip.
In general we've had fantastic reviews of the TrueTouch "Work Black" gloves and I hope you find that, with use, they are more durable then they may appear.
With regard to prices, B & Q don't sell gloves lower than a pound a pair (online at least) and, from a quick inspection, none of them offer the same level of certified protection as the TrueTouch. If you can provide a link to a comparable pair at a cheaper price than 69p I would be grateful!
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