Rosey rang me to offer a home and contents quote as im changing mortgage, she was extremely pleasant, helpful and really nice to talk to. She wasn't pushy as some are when selling policy's. Which was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Have spoken with Oscar throughout our much delayed conveyancing process. Oscar has been extremely helpful and professional throughout, touching base where we haven’t spoken and then available today to... Mehr ansehen
Unternehmen hat geantwortet
I had made a mistake with my insurance for a house move and urgently needed it sorted so I called First2Protect and got Becky. She was so kind and reassured me that the issue would be fixed, then sh... Mehr ansehen
Unternehmen hat geantwortet
Belonging as I do to the generation that technology left behind, I find your portal very user friendly and simple to follow. Such questions as I had were dealt with promptly and clearly by James and b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
first2protect.co.uk
Vom Unternehmen geschrieben
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Kontaktinformationen
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Vereinigtes Königreich
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Hervorragend
8101 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von First2Protect
We're pleased to hear you received very good service and found the experience professional throughout. Thank you for taking the time to share your feedback.
Cheerful operative
Cheerful operative, she knew exactly how to help and did it very well.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von First2Protect
We're pleased to hear our advisor was cheerful, knew exactly how to help, and resolved everything for you efficiently. It's great to know you received such positive service and support throughout your experience.
Customer service
Spoke to Becky today.
Her customer service level was excellent.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von First2Protect
We're pleased to hear Becky provided such excellent customer service. It's great to know they were able to help with your query and ensure everything was dealt with smoothly. We'll be sure to share your kind feedback with Becky.
Excellent service
9. Oktober 2026
Antwort von First2Protect
We're pleased to hear you received excellent service and had a positive experience with us. Thank you for taking the time to share your feedback.
The agent was very helpful friendly and…
The agent was very helpful friendly and knowledgeable
15. Oktober 2026
Antwort von First2Protect
We're pleased to hear our advisor was helpful, friendly, and knowledgeable throughout your experience. It's great to know you received the information and support you needed, and we very much appreciate your feedback.
The agent was very informative and…
The agent was very informative and helped with my choice of insurance.
12. Oktober 2026
Antwort von First2Protect
We're pleased to hear our advisor was informative and took the time to help you choose the insurance that best suited your needs. It's great to know you felt supported throughout the process and were able to make an informed decision with confidence.
Amazing customer service
I spoke with Jamie yesterday and being a First Time Buyer he made me feel comfortable and took time to explain anything I was unsure about. He was super helpful and I am very grateful for his guidance getting my house insurance sorted.
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von First2Protect
We're pleased to hear Jamie was able to make the process of arranging your insurance feel comfortable and straightforward as a first-time buyer. It's great to know they took the time to explain anything you were unsure about and provided the guidance and support you needed to feel confident in your decision. We'll be sure to share your kind feedback with Jamie.
AARON M
Aaron M gave a great straight to the point clear phone service
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von First2Protect
We're pleased to hear Aaron M provided a clear, straightforward service and made everything easy to understand. It's great to know you received the information you needed without any fuss.
Fast and helpful
A call from Amber Readings secured me a better deal on my home insurance,quick and easy,no hard sell just a friendly chat. Thank you
15. Oktober 2026
Antwort von First2Protect
We're pleased to hear Amber was able to help you secure a better deal on your home insurance. It's great to know the process was quick and easy, with a friendly, no-pressure approach that helped you find suitable cover for your needs. We'll be sure to share your kind feedback with Amber.
Insurance renewal
I would like to say a huge thank you to Pete for assisting me with my renewal. He was extremely professional, helpful and friendly throughout the whole process.
Pete explained everything clearly, answered all of my questions and made the renewal process straightforward and stress-free. His professionalism and excellent customer service really stood out.
I would highly recommend Pete and would be more than happy to deal with him again in the future. Thank you, Pete, for all your help!
15. Oktober 2026
Antwort von First2Protect
We're delighted to hear Pete provided such a positive experience during your renewal. It's great to know they took the time to explain everything clearly, answer your questions, and make the process straightforward and stress-free. We really appreciate your recommendation and will be sure to share your kind feedback with Pete.
Excellent customer service from every…
Excellent customer service from every person I have spoken to (Lewis and Jade very recently). Clear advice and always kept up to date on something that was my error!!!! Fab company!!!
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von First2Protect
We're delighted to hear you've consistently received excellent customer service from our team. It's great to know Lewis and Jade recently provided clear advice and kept you fully updated throughout, even where the issue originated from an error on your side. Your kind feedback is very much appreciated, and we'll be sure to share it with them.
Excellent staff with great customer…
Excellent staff with great customer service and great communication skills.
12. Oktober 2026
Antwort von First2Protect
We're delighted to hear you found our team professional, with great communication skills and a strong focus on customer service. Providing clear, helpful support is what we strive for, so your kind feedback is very much appreciated.
Excellent and clear communication on…
Excellent and clear communication on the phone, and a fuss free transaction.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von First2Protect
We're pleased to hear you received clear communication over the phone and that everything was handled in a straightforward, hassle-free manner. It's great to know the process was smooth from start to finish, and we appreciate you taking the time to share your feedback.
A good responsive experience
Amber Readings was friendly, respectful, efficient and knowledgeable. Amber was responsive to my situation, listened and answered my questions and made my renewal process a good one. Thank you Amber!
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von First2Protect
We're pleased to hear Amber was friendly, respectful, and knowledgeable throughout your renewal. It's great to know they took the time to listen to your circumstances, answer your questions, and provide a service that made the renewal process straightforward and positive. We'll be sure to share your kind feedback with Amber.
Antwort von First2Protect
We're pleased to hear you found the service very helpful. Thank you for taking the time to share your feedback.
Antwort von First2Protect
We're pleased to hear our advisor provided excellent service and took the time to explain everything clearly. It's great to know you felt well informed throughout the process, and we appreciate you taking the time to share your feedback.
Excellent communication
Excellent communication, products that suit our needs, year on year service.
16. Oktober 2026
Antwort von First2Protect
We're grateful for your feedback.
Knowing that you've consistently found our communication clear and our products well suited to your needs is exactly the kind of confidence we aim to inspire. Thank you for choosing First2Protect.
excellent response and fair prices.
15. Oktober 2026
Antwort von First2Protect
Thank you for your feedback.
Finding the right balance between quality cover and value for money is important, so it's great to know we delivered on both. We appreciate your support and are pleased you had a positive experience.
Antwort von First2Protect
We're grateful you took the time to leave a review.
Knowing the information was presented in a clear and understandable way is exactly the kind of experience we aim to provide.
Excellent customer service
Spoken with Jamie today, he was very helpful regarding providing me with home insurance. He was very understanding and friendly, making me feel comfortable throughout the phone call. He remained professional and didn’t force me into agreeing into anything I wasn’t sure on. Thanks Jamie
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von First2Protect
Thank you for your lovely review.
It's clear that patience, understanding, and clear communication made a real difference during your experience. We're delighted that you felt supported throughout and will make sure Jamie receives your feedback.
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