Well happy tenant! This week we had our kitchen refitted by Luke. From ripping out the old one, plastering, fitting a new floor and all the units, including a bespoke custom worktop, he did eve... Mehr ansehen
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Das sagen Bewerter
We had a new kitchen fitted by Luke and i honestly couldnt fault anything at all. He got the whole kitchen ripped and out fully fitted in 4 1/2 days, including having to rip up and relay the under flo... Mehr ansehen
Unternehmen hat geantwortet
We are so pleased with our kitchen we cannot fault it ! From start to finish the work of the team was impeccable . Polite friendly and respectful so thankyou to john, matthew, dominic, isobel, mahfug,... Mehr ansehen
Unternehmen hat geantwortet
A tree on the fence line needed to be removed before a new fence could be put in place. Flagship assessed the situation then had Stef and Pete come and take down the tree. They were friendly, very tid... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Kontaktinformationen
31 King Street, NR1 1PD, Norwich, Vereinigtes Königreich
- 0808 168 4555
- hello@flagship-housing.co.uk
- www.flagship-homes.co.uk
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Hat 85 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Dan Chamberlain and his team..
Dan Chamberlain and his team were fantastic getting the bathroom done.. very polite and professional..

Antwort von Flagship Group
Today I had the pleasure of one of your…
Today I had the pleasure of one of your plumbers Dan Chamberlain working in my home today. I’m very house proud so always get nervous with any works in my home due to bad experiences in the past. Well I needed not worry, Dan was great! Quick, efficient, polite and did a fantastic job. Left everything clean and tidy. Dan is a credit to flagship. Thank you so much

Antwort von Flagship Group
Had Louis do my kitchen replacement…
Had Louis do my kitchen replacement recently,very hard working, very efficient, good time keeping, also he will update whats happening and what was happening over the whole project! We are beyond happy with the results!
Thank you

Antwort von Flagship Group
Tayla-Jayne came to do repairs in the…
Tayla-Jayne came to do repairs in the bathroom and was amazing. She went above and beyond to ensure the job was done to an incredibly high standard and communicated before and after in regard to the work being completed. Tayla also made sure she left the bathroom clean and tidy after finishing the job and I would highly recommend her services.

Antwort von Flagship Group
I had an appointment in a weeks time for…
I had an appointment in a weeks time for a toilet leak, in one of the pipes, I got a call today to see if I was free for the appointment to go ahead today, I was. Owen came out within 15 minutes, not only did he replace the bit of pipe, but also handles a few other issues he had spotted.
He was polite, pleasant, professional, and respectful.
I was extremely impressed, and happy with the service he provided.
Thank you.

Antwort von Flagship Group
Just had a new wet room and kitchen…
Just had a new wet room and kitchen fitted, Got to say the guy that fitted my Kitchen went (in my opinion) above and beyond Dave C you were so professional, lovely to chat with, helpfull and patient (especially with the crazy dog!!) Flagship is amazing I have health issues and they are in touch often, welfare checks, helpfull and kind. So glad I am one of their tennants

Antwort von Flagship Group
Iam very pleased with the work Ian fleury did
Ian fleury arrived last Monday to do my kitchen. He did an amazing job. Excellent craftsmanship. Iam pleased with the finished product. He kept me informed all the way . He is a professional at work. He also respected my home. A very polite and courteous person. Again amazing job he did .

Antwort von Flagship Group
Happy tennents
Been in our house 26 years, Flagship took over our housing. We got offered a new kitchen, which was completed on the 5th August, work lads were absolutely brilliant, cleaned up after themselves, their boss signed the job off once we were happy, the standard of the kitchen is fantastic. Keep up the good work.

Antwort von Flagship Group
Wayne fitted my kitchen in less than…
Wayne fitted my kitchen in less than two days, very respectful of my property chatted to me about what was being done great service

Antwort von Flagship Group
Had new kitchen fitted all staff were…
Had new kitchen fitted all staff were very and swept up before leaving each day. Very professional got a beautiful new kitchen, thanks to all staff and Ian Fleury for the suggestion while fitting units excellent job by all staff👍

Antwort von Flagship Group
What a fantastic job by nic and Louis…
What a fantastic job by nic and Louis very clean at the end of the day. Would say you are very lucky to have such good work man. Not one problem. Would recommend them .thanks. kitchen spotless.

Antwort von Flagship Group
Tayla was great explained everything…
Tayla was great explained everything that was happening in detail kept an eye on the progress and chased it up to make sure it was sorted. Great work done and all clean and tidy. Lovely happy friendly person that done a great job. Thank you very much.

Antwort von Flagship Group
James w
Just had a new bathroom fitted by James W what a lovely friendly hardworking lad he was. Great communication from him and having to work in this heat I take my hat off to him

Antwort von Flagship Group
Mark came to realine my front and back…
Mark came to realine my front and back doors. He greeted me with and smile and asked how I was today.
He did a very good job and was friendly and professional.

Antwort von Flagship Group
Mark was amazing he replaced our shower…
Mark was amazing he replaced our shower door after having constant problems with the seal being replaced

Antwort von Flagship Group
Mark is a great asset to the flagship…
Mark is a great asset to the flagship team. Polite and got the jobs done quickly with no hassle.

Antwort von Flagship Group
Charlie was amazing he was the one that…
Charlie was amazing he was the one that fitted my bathroom he had hi spirits all the time even tho he has myself going tho hospital treatment and my 2 children and 2 dogs

Antwort von Flagship Group
I would like to move
well I would like to move but they are not very helpful helping me to do so, live in a three bed house and want to move to a smaller house from Norfolk to Suffolk as I have family member lives in stowmarket area! Plus the house I rent got burgled few years ago and I don't feel safe in the house and discovered that the house has asbestinos in the house and now have to wait for that to be removed. I don't want to be around that when they remove it due to the dust and my heath condition. Don't like talking about his on here but think Flagship group not the best in helping their customers.

Antwort von Flagship Group
Had a problem with our back door
Had a problem with our back door, someone came out same evening and had a look, couldn’t fix it . Appointment booked straight away only had to wait a few days, then a very nice chap called Mark looked at, we didn’t need a new door at all just a new locking mechanism, all done quickly and efficiently by Mark.

Antwort von Flagship Group
Overall experience Vs individuals make reviewing hard
This review is really challenging, if it were individualized id give Owen 5 stars but my experience with flagship has been inconsistent, bad and good. At times the repairmen are half hearted and repair half the job that's good enough to tide the client over for a day or so until the repair needs to happen again. But the issue is times are am or pm, so we need to take days off for the repairs that get half done then rebook. Mould is a nightmare to get resolved.

Antwort von Flagship Group
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