I was contacted by Ryan yesterday, who took the time to talk me through a number of offers which I subsequently accepted. He clearly explained how everything works and made it known that he is now... Mehr ansehen
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Das sagen Bewerter
Rhiannon goes above and beyond! Was skeptical at first as last fuel card I had with a different was hassle and complicated too use. Since speaking to Rhiannon she had been so helpful and made the p... Mehr ansehen
Unternehmen hat geantwortet
Terrible Customer Service .Still waiting for a Reply Back from HAJID regarding Fuel Cards. He was Calling me Everyday to Join there network For Fuel Cards. Once Joined have issues with over char... Mehr ansehen
Amber has been absolutely fantastic. She responds incredibly quickly, and even when I feel like I'm asking a lot or being a bit of a pain, she's always patient, upbeat and genuinely happy to help. She... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ABOUT FLEETMAXX SOLUTIONS YOUR TRUSTED PARTNER We are a truly independent vehicle and fleet services provider, helping our customers to reduce their risk and running costs. Whether you have one or thousands of vehicles on the road, are a start-up or a well-established business, our fuel card, Fleetloc8 tracking, EV Charging and other fleet management solutions are designed to help you to reduce your diesel & petrol, along with your other vehicle running costs, safely. As part of OILFAST , although we are now a large successful organisation, we are a family-owned business, which has been built on respecting our customers, and team members. We are proud of the service we provide our customers, competitive transparent pricing, and never any hidden extra charges. Our aim is to be your Trusted Partner
Kontaktinformationen
Nethan Street, Nethan Street, ML1 3TF, Motherwell, Vereinigtes Königreich
- 01367704910
- info@fleetmaxxsolutions.co.uk
- www.fleetmaxxsolutions.co.uk
4,7
Hervorragend
117 Bewertungen
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Returning IBC.
Every person that I have spoken to have been helpful, polite and informative. A very quick response to my question.
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Dear John,
Thank you for taking the time to leave such a positive review. We're delighted to hear that Rachel Pearson, our Key Account Manager and FORS Practitioner, and our team have been helpful, polite, and informative in addressing your needs. Providing quick and efficient responses to our customers' questions is a top priority for us at Fleetmaxx Solutions in Whitstable. We appreciate your feedback and look forward to continuing to serve you with the same level of excellence.
Best regards,
Steve Clarke
Marketing Manager
The Fleetmaxx Solutions Team - Whitstable
whitstable.fleetmaxxsolutions.co.uk
Amazing & professional. One stop for all you fleet management needs
Amazing service from Joe at Fleetmaxx. I've been with Fleetmax for a few months and as a new start-up, I've relied on Joe for everything from fuel cards to sourcing vans & insurance. Joe has been there for my small business every step of the way and has guided me in the right direction for everything needed to keep my fleet running. I recommend every business to have Joe as their account manager you couldn't ask for a better one to help grow your business.
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Hi Nathan,
Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Joe and the service provided by Fleetmaxx. It's wonderful to know that Joe has been able to support your new start-up with everything from fuel cards to sourcing vans and insurance. Your recommendation means a lot to us, and we're grateful to have you as a valued customer. We'll be sure to pass along your kind words to Joe.
Thanks again for your trust in Fleetmaxx Solutions.
Best regards,
Steve Clarke, Marketing Manager
The Fleetmaxx Solutions Team - Whitstable
whitstable.fleetmaxxsolutions.co.uk
Rachel Pearson
Rachel has been so helpful in getting us set up on your online site and helping me get the back up details to enable me to enter the invoices.
The date below does not apply as she has been very helpful over the last few weeks.
15. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Dear Beverley
Thank you for your positive feedback! We’re delighted to hear that Rachel has been so helpful in getting you set up on our online site and providing the backup details you needed. Our team takes great pride in offering excellent support, and it’s wonderful to know that Rachel’s efforts have made a difference for you. If you need any further assistance, please don’t hesitate to reach out.
Best regards,
Steve Clarke
Marketing Manager
FleetMaxx Solutions- Whitstable
Whitstable.fleetmaxxsolutions.co.uk
Cordelle is very helpful and gets our…
Cordelle is very helpful and gets our cards sorted with quick turn round, happy all round with your services
10. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Thank you for your wonderful review! 🌟 We're thrilled to hear that Cordelle has been so helpful and efficient in getting your cards sorted quickly. Your satisfaction with our services means the world to us. 😊👍
Regards
Steve Clarke
Fleetmaxx Solutions - Motherwell
Motherwell.fleetmaxxsolutions.co.uk
service review
I have found that they keep in touch with any updates and cheaper options so they look after you rather than just hiking up the prices. I always get a great service from them and speedy replies to any queries/questions I have had although they are extremely few of them
much appreciated service from Laura and Anne and anyone I have spoken to have been great apologies if I dont mention you directly
20. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Thank you so much for your wonderful review! 🌟
We’re thrilled to hear that you've had a positive experience with Fleetmaxx Solutions and that our team, especially Laura Dargue and Anne Murphy, has provided you with exceptional service. 😊📞
At Fleetmaxx, we pride ourselves on staying proactive with updates and finding cost-effective solutions for our customers. It’s great to know that our efforts to keep in touch and offer the best options are making a difference for you.
Your kind words about our team's prompt responses and the overall service mean a lot to us. We strive to ensure all our customers feel valued and supported. 💬👍
Thank you for acknowledging the team’s dedication, and don’t worry about not mentioning everyone by name – we’re all here to ensure you have the best experience possible!
If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help!
Best regards,
Steve Clarke - Marketing Manager
Fleetmaxx Solutions - Motherwell
motherwell.fleetmaxxsolutions.co.uk
Maybrook Fleetcare
We found the transition to Fleetmax clear and concise with all of the agreed parameters undertaken. Thereafter the service has been smooth with no hidden agendas
19. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Thank you so much for your kind words, Maybrook Fleetcare! 🌟
We're thrilled to hear about your positive experience with our team, especially with Scarlle Price and our dedicated staff at Fleetmaxx Solutions in Berwick. It’s wonderful to know that the transition was clear and smooth, and that we've lived up to our promise of transparency and reliability.
Your feedback is invaluable to us, and we're grateful for the opportunity to support your fleet needs without any hidden agendas. We look forward to continuing to provide you with top-notch service and support.
If you have any further feedback or need assistance, please don’t hesitate to reach out. Thank you for choosing Fleetmaxx Solutions Berwick!
Steve Clarke
Marketing Manager, Fleetmaxx Solutions Berwick
berwick.fleetmaxxsolutions.co.uk
Great service provided by Tom and his…
Great service provided by Tom and his team at Fleetmaxx. Nothing is a problem for them and they always go the extra mile to ensure we are completely happy with everything.
16. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Dear Paul,
Thank you so much for your kind review!
We’re thrilled to hear about your positive experience with Tom Chambers and the team at Fleetmaxx in Whitstable.
Our goal is always to go the extra mile for our customers, and it’s wonderful to know that we succeeded in making you completely happy.
We look forward to continuing to provide you with great service!
Steve Clarke
Marketing Manager - Fleetmaxx Whitstable
whitstable.fleetmaxxsolutions.co.uk
Great Customer Care
We have dealt with Fleetmaxx for a few years always had good customer care. Needed some help today and was treated to some great service so friendly and professional. Well done to All
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
I am writing to express our heartfelt appreciation for your recent review regarding your experience with Fleetmaxx. Your feedback is immensely valued and serves as a testament to our commitment to providing exceptional customer care.
It is great to learn that our efforts in delivering friendly and professional service have consistently met your expectations over the years. At Fleetmaxx, we prioritise the satisfaction of our customers, and we are delighted that you have found our service to be of such high quality.
Your recognition of our team's dedication is deeply gratifying. I will ensure that your commendations are shared with all members involved, as they serve as a source of motivation for us to continually strive for excellence in all aspects of our service delivery.
Should you require any further assistance or have any inquiries in the future, please do not hesitate to contact us. Your satisfaction remains our utmost priority, and we are committed to ensuring that your experiences with Fleetmaxx continue to be positive and rewarding.
Once again, thank you for choosing Fleetmaxx as your service provider and for your continued support.
Warm regards,
Steve Clarke
Marketing Manager
Maybrook Fleetcare
Having dealt with many suppliers over the years we were able to Tailor this fuel card process to our requirements.
Always willing to help when required.
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Thank You for Your Positive Feedback!
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your feedback and are delighted to hear that your experience with Fleetmaxx Solutions has been a positive one.
At Fleetmaxx in Berwick, we take great pride in providing personalised services tailored to meet the unique needs of each of our clients. It's wonderful to hear that we were able to customise the fuel card process to align perfectly with your requirements. Scarll and our Berwick team is committed to delivering efficient solutions that streamline your operations and maximise convenience.
We're especially pleased to know that you found Scarll and our team to be responsive and helpful whenever you needed assistance. Providing exceptional customer service is one of our top priorities, and we're glad that our team was able to meet your expectations.
Once again, thank you for choosing Fleetmaxx Solutions in Berwick for your fuel card needs. We look forward to continuing to serve you and exceed your expectations in the future. If you ever have any further questions or require assistance, please don't hesitate to reach out to us.
Best Regards,
Steve Clarke - Marketing Manager
Fleetmaxx Solutions
Brilliant company to work with
Used many fuel card companies before, but this one is the best by far. Amazing customer service and account management by Anthony and Laura. I would not user anybody else now. keep up the great work.
30. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Thank You for Your Wonderful Feedback!
Thank you for taking the time to share your positive experience with Fleetmaxx Solutions, Motherwell! We're thrilled to hear that you found our company to be brilliant to work with and that we've exceeded your expectations compared to other fuel card companies you've used in the past.
We're especially proud to hear that Anthony and Laura provided you with amazing customer service and account management. Providing personalised support to our clients is something we take very seriously, and it's fantastic to know that they have made such a positive impact on your experience with Fleetmaxx Solutions.
Your kind words and loyalty mean the world to us. We're truly grateful for the opportunity to serve you, and we're committed to maintaining the high standard of service that you've come to expect from us.
Thank you once again for choosing Fleetmaxx Solutions in Motherwell. We look forward to continuing to work with you and delivering exceptional service for years to come. If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Best Regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions, Motherwell
https://motherwell.fleetmaxxsolutions.co.uk/
Great company and service
The team at Fleetmaxx have have been fantastic from the first phone call right through to me pestering Tom weekly for some report or another, there always there to help.
25. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Thank You for Your Positive Feedback!
Dear Shaun,
Thank you for taking the time to leave such a wonderful review of Fleetmaxx Solutions, Whitstable! We're thrilled to hear that you had a great experience working with our team and that you're satisfied with the level of service we provided.
Adam Winchcombe (Sales Manager) and the Whitstable team take pride in offering top-notch customer service, and it's fantastic to know that from your initial phone call to your ongoing interactions with Tom Chambers, our team has been able to exceed your expectations. Tom Chambers and the rest of our team are dedicated to providing timely assistance and support to our valued clients, so it's great to hear that they've been able to help you every step of the way.
Your feedback means a lot to us, and we're grateful for the opportunity to serve you. We're committed to maintaining the high standard of service that you've come to expect from Fleetmaxx Solutions, and we look forward to continuing to meet your needs in the future.
If you ever have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We're always here to help!
Best Regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions, Whitstable
https://whitstable.fleetmaxxsolutions.co.uk/
Disgusting behaviour
Originally had four cards with this company and then noticed prices were not right. this week we have realised that they charge a surcharge on top of the agreed weekly charge which means that they’re charging us more for our fuel than what we would pay at a supermarket. Originally was told 9p cheaper than supermarkets at all times.I think the management of this company are disgustingly bad they have no consideration or morals and how they behave towards their customers. It just discussed me the companies like this can get away with it. If you are considering a fuel card, please do not go with this company.
28. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Sorry to hear about your experience.
Each customer receives a Key Facts document when their account opens which clearly states that some sites make a surcharge. This would have been included when you opened your account.
If you would like to speak to our team, email us at info@fleetmaxxsolutions.co.uk.
Thanks
Am I allowed to give more than 5 stars⭐⭐⭐⭐⭐⭐
Excellent customer service from Jamie Whalen from start to finish, he is always available, never pushy and he does what he says he is going to do and gets the job done.
Honest up and up front, should be more people around like him
17. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
Thank you for your fantastic review! We truly appreciate your kind words about Jamie Whalen and our team's excellent customer service. We take pride in being available, honest, and reliable in assisting you. It's wonderful to hear that you had a positive experience with us, and we'll continue to provide the best service possible. Your feedback means a lot to us!
Really poor
Really poor, I signed up to Fleet Max to save money on fuel but 3/4 weeks after I joined, i realised they were charging me more that the pump price. Never again
23. September 2023
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
So sorry you have had a bad experience. Please contact us ar info@fleetmaxxsolutions.co.uk so we can try and resolve it for you,
Lorraine Sinclair
Lorraine Sinclair - Very helpful and prompt in responding with issues and queries.
Fuel cards offered at the best cost to our business and support is always a few minutes away if any queries. Cards have been tailored to our business needs and cheaper than our previous supplier.
Thank you for your outstanding customer support.
25. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Fleetmaxx Solutions
We appreciate your excellent review, for our Lorraine Sinclair! Your positive feedback is important to us, and we're delighted to have provided you with helpful and prompt support. We're thrilled that our fuel cards are not only cost-effective for your business but also customized to meet your specific requirements. Thank you for choosing us, and we look forward to continuing to provide you with outstanding customer support.
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