Friends Provident International Bewertungen 

265
TrustScore 2.5 von 5

2,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I felt the Communication was great and it was quite easy to sort out the pending issues. The claim settlement was amazing and quick despite minor glitches from the hospital. But IFGL took it serious... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good supportive communication and explanation of any question asked. Genuine interest to help and to share information. Great experience from calling the phone line and having friendly support and di... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Just reviewed my latest statement from FP International & my policy has lost 15% in the last financial year. How is this possible with the stock markets all showing record highs? The fees are also exc... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I invested a lump sum over 10 years ago, but due to poor advice from my financial advisor and extremely high fund fees — including numerous hidden charges on top of already steep quarterly fees — I en... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur

Vom Unternehmen geschrieben

Friend Provident International has over 40 years of experience in the international life assurance market. We provide savings, investment and protection to customers in Asia and the UAE. Based in the Isle of Man we also have offices in Dubai, Hong Kong and Singapore with staff worldwide, who are committed to helping our customers achieve their financial goals. Friends Provident International is part of IFGL. IFGL provides investment, savings and protection solutions to international investors around the world and the group comprises RL360, RL360 Services, Ardan International and Friends Provident International. The group employs over 700 staff and administers assets of £17 billion for over 230,000 customers. Our customers choose our financial solutions to give them the freedom to get the most from life, to protect the things they value most and save what is important to them.


Kontaktinformationen

2,4

Mangelhaft

TrustScore 2.5 von 5

265 Bewertungen

5 Sterne
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1 Stern

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2,4

Alle Bewertungen

(265)

15 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Poor performance & high fees - stay clear of these cowboys

Just reviewed my latest statement from FP International & my policy has lost 15% in the last financial year. How is this possible with the stock markets all showing record highs? The fees are also excessive & surrender valuation is a joke, I'd be losing another 10% meaning I'd get back a lot less than i've paid into the policy. Worst savings plan ever....

13. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't invest in the Premier Wealth Saver plan

Don't invest in the Premier Saver plan. Absolute nonsense. The fees account for minimum 4-5% of your total unit value. So you need you collective mirror fund choices to grow by at least 4-5% just to break even and that's before you factor in inflation. I finally bit the bullet and surrendered my plan handing them a huge surrender penalty on top of what they've already earned off me. Despite this I can still invest what's left and make it back over the next 15 years by merely investing in a basic S&P ETF tracker. I have learned the hard way to better read the fees structures on these products.

9. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Highly recommended !

If you’re in search of a reliable, high rates of profits, look no further than Friends Provident International. Their team of seasoned professionals consistently exceeds expectations, offering cutting-edge solutions and exceptional customer service. We are thrilled with the results and highly recommend to invest to Friends Provident International.

1. Juni 2023
Bewertung ohne vorherige Einladung
Friends Provident International-Logo

Antwort von Friends Provident International

Thanks for your review! We really appreciate your feedback.

Bewertet mit 1 von 5 Sternen

Another duped expat investor

Another duped expat investor! I signed up to this through an 'advisor' whilst living in Argentina. Whilst initially the product seemed to make good returns it soon stalled and I'm now barely in profit after 10 years. I worked out I'm paying c. 5% fees so its very hard to make anything. I ditched my advisor (who was also getting fees from me) and switched to low cost funds. I hope for the best but its not looking good. Whilst I'm making gains with funds held with other providers, my FP International funds are going down. Don't make the same mistake as me!

28. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am overall happy with FPI

I am overall happy with FPI. Markets have been extremely volatile for the past few months but managed to make good returns. The credit also goes to the adviser as he manages it actively. I am also able to consolidate my company shares and cash together on one platform. The best part is the withdrawal flexibility without any penalty which helps me book my holidays every now and then by booking profits. I will highly recommend FPI.

12. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Friends Provident International

Can't agree with you more Arabella, it's a win win for both the client and adviser when they work as a team to achieve a financial goal.

Bewertet mit 5 von 5 Sternen

FPI monthly investment GWA is doing well

FPI monthly investment GWA has been doing very well even when the markets were down. Honestly, it depends a lot on how the adviser manages the portfolio. FPI is just the product but the adviser is the one who takes action on it. Overall I am happy with the product as it has free withdrawal and a lesser lockins.

8. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Friends Provident International

Thanks Sean! You are right in saying that in today's volatile markets
it depends a great deal on the adviser when it comes to monitoring the portfolio and taking a timely action.

Bewertet mit 3 von 5 Sternen

Good enough for long term investors

I have two plans with them and have held them for over a decade now.
I have appointed a good private CFA (not appointed by FPI) who advises on and actions everything.
I find FPI plans are a bit limited and the indexes are bog standard fare...however, if you have a good advisor you can make it work and grow fairly well.

The recent covid downturn and the war have impacted my portfolio negatively of course, but overall I am significantly up from when I started, so I am satisfied. I plan to use this money in retirement, so in another decade or so.

I think you need to look at investing upwards of $20000 to make it work though, and you need to be in it for the long run. This will not work for short-term investors.

I also invest with Interactive Brokers which is much more dynamic and better for those who want more control over where their investments are made.

3. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Friends Provident International

Hi Danny- Thanks for a detailed review. I would like to clarify that we do not appoint any advisers and it has to be an independent financial adviser of the client's choice when they take out the policy with us.

I agree with you that all FPI plans are long term plans and investments do give the desired results when you have an adviser who keeps an eye on how different types of assets react to market conditions.

Bewertet mit 1 von 5 Sternen

Worst ever customer service

Worst ever customer service, unfriendly and unprofessional……….
For years I was with them on my investments they lost with my insurance they were very hard to co tact and rude at the best of times
STAY AWAY happy I changed providers

31. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Friends Provident International

Hi Sebastian- I’m sorry to hear about your experience. Can you please email your concerns to our Customer Relations team
at customer.relations@fpiom.com with your name, policy number and contact? We would greatly appreciate the opportunity to discuss this further with you.

Bewertet mit 1 von 5 Sternen

Stay well away

Stay well away. You will make no return and the majority of any return made is lost to fees. As expats living overseas many of us are regularly "cold called" by charming financial advisers offering us pension savings products. I was one such victim feeling that I needed one. The FPI fees are outrageous - something like 7% for the initial upfront units. Any or majority of the returns will be eaten up by fees. All you need to do is to open up a simple trading account and buy a few globally diversified ETFs with fees around the 0.2%. I wish I had known this beforehand. There are no advantageous to having a plan with FPI - they will try and tell you are. What they are selling is downright criminal and they are exploiting naïve consumers who don't fully understand about the importance of fees and their impact on your compound interest.

4. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Friends Provident International

Hi Alex- I’m sorry to hear about your experience. Can you please email your concerns to our Customer Relations team at customer.relations@fpiom.com with your name, policy number and contact? We would greatly appreciate the opportunity to discuss this further with you.

Bewertet mit 1 von 5 Sternen

As others have stated DROP THIS ZERO

As others have stated, since its impossible to give this company a zero rating, I will add the one star. This is a complete scam. They are unresponsive, the original sales people do not explain the product correctly, you have no support from the company whatsoever and there is no tax savings for expats as they claim. This is a full scam and your portfolio will only go down in value due to the excessively high fees, even when the market is doing well. Do not even consider this vendor.

1. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Expat widow desperate to get out of FPI IoM investment

I'm a 78-year old widow living as an expat in Thailand - now for 16 years. When I first arrived in 2006, I was persuaded by a British IFA to invest in an FPI insurance deal - promised the earth and getting almost nothing whilst the IFA left the country in a hurry due to his pushing of the disastrous LMIM scam.

The investment I was given was a failure, but I managed with considerable difficulty to get most of my life savings out - that was then ! Now, I'm attempting totally without success to get what's left as I need it for medical and dental bills.

For over a month now I've been refused my cash - even with the help of another IFA who's doing his best to force them to comply. Unreasonable requests, lack of reply to emails, failed attempts to contact by phone and more are the norm - I'm now terrified to open emails from this firm of scammers as it's worsening my already severe attacks of myalgic encephalonmylitis - chronic fatigue syndrome.

I have all the details of the initial so-called investment - had forgotten I'd already tried once years ago and given up as my husband was in his last illness - trying again and getting nowhere now. It's not a huge sum for these crooks - just under 7 thousand sterling, but I'm getting nowhere and don't know where to turn.

4. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I honestly don’t know how these people…

I honestly don’t know how these people get away with it!
Do not invest with this company - your money will make nothing due to exorbitant fees. As the other reviewers have stated, you will also be tied in for years. I was sold my product by a financial ‘advisor’ in the Middle East. He failed to advise me adequately, meaning my money (unbeknownst to me) was then tied in for even longer. This same ‘advisor’ was then being sought for a multi-million dollar fraud involving another investment house. When I explained all this to FP (in order to try to get my money out) they weren’t interested.
Look for other ways of investing by doing it yourself - if you live in the UK look up Vanguard - recommended by ‘Which?’ for 3 consecutive years. I would also highly recommend reading any of Andrew Hallam’s books or articles to help you understand how to do it, whilst avoiding sharks like FP and the like.
Customer service - please don’t ask me to contact you to explain the situation - I have already done that. If you are willing to change your position and release all the money I hold with you, without penalty, then I would love to hear from you.

27. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just don’t do it.

Just. Don’t. Do. It. Was sold it as a young naive expat in Singapore as a tax efficient pension option when I go home. But when I explore returning home, I am advised to liquidate. So what did I pay all those fees for??? Definitely not the returns. The broker / advisor put me into two funds that defaulted (M&G property and Woodford). Fees ate my returns until I restructured the portfolio myself into Low cost options. Total rip-off. And frankly mis-sold. Avoid this at all cost. Don’t make the mistake I did.
Update re FPI feedback: I did contact my advisor, no reply.

3. August 2022
Bewertung ohne vorherige Einladung
Friends Provident International-Logo

Antwort von Friends Provident International

Thanks for your honest feedback. If you have not done so already, can you please get in touch with your financial adviser and discuss your situation with them. We think there is value in an ongoing relationship with your financial adviser who can help you walk through the various waypoints in your financial journey.

Bewertet mit 5 von 5 Sternen

Great service

12. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Friends Provident International

Dear Mariem- Thank you so much for taking the time to leave us this amazing review.

Bewertet mit 1 von 5 Sternen

Big disappointment for FPI.

I am very disappointed at your customer service and attitude. I don’t feel sincere and fair…

13. April 2022
Bewertung ohne vorherige Einladung
Friends Provident International-Logo

Antwort von Friends Provident International

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop our customer services team a message at csc@rl360.com with your name, contact number and policy details.

Bewertet mit 5 von 5 Sternen

Thank You to Jackie Tinnion in the Isle…

Thank You to Jackie Tinnion in the Isle of Man who has restored my faith in Friends Provident Intl by sorting my query efficiently and so professional

19. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Friends Provident International

We are so grateful for your kind words, Margaret. Thanks for sharing your review with the community and us.

Bewertet mit 1 von 5 Sternen

Absolute Scammers

Friends Provident / DeVere are the ultimate scammers. Their fees are hidden and all details of your asset allocations are convoluted. I had about 9 different advisors in 9 years. Do yourself a favour: Read Andrew Hallam’s Expat Millionaire, surrender your plan, get a membership with Plan Vision (they don’t work off commission) and invest with Interactive Brokers. Your money will grow much more than it could ever with Friends Provident / DeVere.

16. Februar 2022
Bewertung ohne vorherige Einladung

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