Frank Harris & Co Bewertungen 

209
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've been a tenant at a Frank Harris property for over a decade(!), so I've certainly had my fair share of experience and it must be said that not all property managers are created equal! I've recentl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our experience with Frank Harris was smooth and great. In particular, Mr James Englefield at Frank Harris Bloomsbury, really helped us smoothly handle a partial tenancy changeover, and made the proces... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I can’t recommend Zak highly enough! As someone who had never rented before, I was a bit nervous about the whole process, but Zak made it completely stress-free. He was incredibly responsive and alway... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Would not recommend based on our ~12-month tenancy managed by Frank Harris & Co. In the first weeks we had a toilet leak and a ceiling electrical fault that took roughly a month to resolve. This was... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienmakler

Vom Unternehmen geschrieben

Frank Harris & Co. is a central London-based estate agent with over 40 years of success in the business. During this time, we have built up an in-depth understanding of the areas we cover, which include Bloomsbury, Kings Cross, Barbican, the City, Clerkenwell, South Bank and Waterloo. Many of the team at Frank Harris & Co. live and work within these areas, so we have first-hand local knowledge to share, as well as real understanding of the unique character of these parts of London and the properties for sale or rent within them.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

209 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(209)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great team

Great team, very efficient

31. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Jessica, Thank you for taking the time to rate your service with the Frank Harris team. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

I want to thank Chris Dowds and all his…

I want to thank Chris Dowds and all his team at Frank Harris City Branch for all their hard work for me over the last few years. It’s been a very special relationship and they’ve done a remarkable job for me looking after my portfolio of rental properties. Thanks guys!

31. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Tom, It’s great to hear that you have had a brilliant experience with our City office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Great flat

Mitchell Max found us a great flat - just what we were looking for. He was knowledgeable and helpful through the letting process.

31. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Michael, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Dedication and customer focus

Charlotte and Tina have both gone beyond to secure my lease. A very dedicated, professional and committed team who are really looking at their client’s needs.

25. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Daniel, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

The Best!

Super helpful, informative and a great holding hand. Makes everything so straightforward for a landlord.

18. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Thank you for your kind comments and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Absolutely brilliant advice and…

Absolutely brilliant advice and efficient service. Charlotte was very professional and helped me with all my many questions. Cannot recommend her and the agency enough, especially for a first time renter.

22. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Caroline, Thank you for your kind comments regarding Charlotte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Mitchell was great

Mitchell was great! Extremely pleasant and helpful - understand your needs and always on the ball. Would recommend!

1. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear MJ, Thank you for taking the time to leave a wonderful 5 star Google review. Mitchell will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Moving to London

We moved from Germany to London and had no idea about the housing market in the UK. Charlotte helped us find our dream flat and navigated us through the tenancy process. Charlotte and Frank Harris are highly competent and trustworthy. Thank you!

22. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Robson, We really appreciate you taking the time to leave such lovely comments about Katy They will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 1 von 5 Sternen

Moths and Black Mould: A Move In Nightmare

Absolute nightmare.
We moved in last week to a flat rented through Adeel, Nicole and Mark in the Waterloo branch. We found the flat infested with moths, not cleaned properly (the cleaners came in a second time upom request, but they still left the flat in an average state at best). If that was not enough, the flat was filled with the previous tenant's belongings, including but not limited to laundry, bedding and towels as well as greasy pots and pans.
Finally, we requested in our offer the bathroom to be treated of all mould, only to discover the back of the toilet caked with black mould. And here we are stuck for three years. Don't repeat our mistakes: avoid them at all costs. A week in, we are still waiting for pest control.
(The one star is only because they have a maintenance team that picks up the phone - but isn't that the bare minimum?)

14. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. We cannot find you in our database, so if you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards,Asma Chughtai, Customer Relations Team

Bewertet mit 1 von 5 Sternen

Got stood up at viewing…

Got stood up at viewing…
But guess this is just a reflection of the London market right now where agents can afford to lose a few clients given they have more than enough demands from other leads

18. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear RLT, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Over the past few months I have had a…

Over the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.
She is a pleasure to deal with!

18. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear CustomeTimr, Thank you for your kind comments regarding Danielle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Great experience with Christopher Dowds

Chris and his team were friendly, helpful and professional. I had a very smooth process of viewing, finalising contact and moving in. Chris and his team are always available to help and provided extremely helpful advice. I would reach out to the Chris and team again when I need to move again.

17. August 2022
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Richie, We really appreciate you taking the time to leave such lovely comments about Chris. He will be so pleased to read your 5 star review. Please do not hesitate to contact the Frank Harris team in the future. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Helpful agent (Mitchell Max)

Mitchell was really helpful and was very friendly in my search for properties in London.

15. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Divyia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Quick and professional with great viewings

Very quick to respond to initial viewing request, the viewings given by Mitchell were very professional and helpful. He had our best interests in mind as renters and gave a lot of information about the properties.

14. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Andrew, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Kevin Ilunga

I would recommend Kevin - he worked very hard to make renting a property in the Barbican as straightforward as possible. I was very impressed with his customer service. He was able to organise viewings at short notice, and provided all the essential information. He is also very easy to chat with.

11. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Dima, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, Mitchell provided a good overview and was very accommodative.

10. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Vagiz, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

It was very nice to meet with the agent…

It was very nice to meet with the agent Mitchell Max, he showed me couple of properties and provided with the all information I needed. Would be very happy to come back to work with him again. Natalia Boguslavscaia

19. Juli 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Great estate agent for rental properties in the Barbican, London.

I have dealt with Mitchell Max at the Frank Harris branch in Long Lane, London now on three different occasions whilst organising renting apartments within the Barbican estate. Each time I have been 110% impressed by his expert understanding of the process, educated, passion for and knowledge of the area and his friendly but professional demeanour.
Mitchell has great communication skills and kept me informed of all the updates I needed along the way, liaising regularly with either myself or my partner.
I would thoroughly recommend seeking him out if you are looking to be either a landlord or a renter within the EC2Y postcode but especially if you are interested in the Barbican!

9. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Helen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mitchell, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Working with them was a pleasure

Very vocal and helpful staff! They got me a couple of good options per week during August, which is the hottest season in the rental market. Charlotte, the manager I worked with, was super nice and come up with very good apartments both in terms of price and location.
The agents who do the viewings are never late, happy to discuss all the details of the property and answer any questions.

8. August 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Sonia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

Bewertet mit 5 von 5 Sternen

Excellent team over at Frank Harris /…

Excellent team over at Frank Harris / Barbican. Tirelessly managed to find a great tenant for my flat with many viewings. Professional from start to finish. Ask for Mitchell Max, he was diligent and persistent. Follow up has been amazing as well. Perfect choice for me as I was reviewing several options and glad I went with them.

20. Juli 2023
Bewertung ohne vorherige Einladung
Frank Harris & Co-Logo

Antwort von Frank Harris & Co

Dear Jerome, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Barbican office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

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