Furniture & Choice Bewertungen 

30 507
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We ordered a dinning table and chairs which was delivered very quickly, delivery team phoned ahead so we knew our time slot and dropped it exactly where I needed it to go. I subsequently noticed a sma... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Easy ordering,fast delivery, lovely chairs.One of the chairs was split underneath but we decided we will glue a piece of wood to it to reinforce it, raather than sending it back. Bought to replace oak... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent , ignore any negative reviews , im glad i did , sofas are lovely , bit firm but already softning up. Delivered on the specified day , kept updated and the delivery guys were extremely helpf... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fast and easy delivery. Dinning chairs were relatively easy to assemble - some minor issues with lining up holes. Quality of product was very good.

Unternehmensdetails

  1. Möbelgeschäft
  2. auch in
  3. Sofageschäft
  4. Wohnmöbelgeschäft

Über Furniture & Choice

Vom Unternehmen geschrieben

We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.

Keep on living with Furniture And Choice.

Browse our range of living and dining furniture at www.furniturechoice.co.uk

Furniture And Choice

Vom Unternehmen geschrieben

How did we do? Good or bad - we'd love to know.
Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.

Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

30 507 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(30 507)

1 112 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Looking forward to receiving my table…

Looking forward to receiving my table and chairs from furniture&choice I waited in all day I was following delivery progress online only to see they were delivering near prescot which is only about 20 minutes from my address mine was the next delivery only to see them returning to Manchester without delivering. I phoned furniture & choice I spoke to a woman she couldn't explain why my order wasn't delivered or when it would be delivered I asked for her name she didn't tell me so I cancelled the order I did get a full refund quickly

2. September 2026
Bewertung ohne vorherige Einladung
Furniture & Choice-Logo

Antwort von Furniture & Choice

Good Afternoon William,

Thank you for taking the time to share your feedback. We’re very sorry for the disappointment and inconvenience caused by your missed delivery.

Unfortunately, on the day of delivery, the driver reached their legal driving hours limit and was unable to complete the final deliveries on the route, which included your order. We understand how frustrating this must have been, especially after you had waited in all day and could see that the vehicle was nearby.

While we completely understand your decision to cancel the order, we're pleased that your refund was processed promptly. We regret that we missed the opportunity to deliver your table and chairs and provide the service you expected from us.

Kind regards,

Joe
Customer Service Team Manager
Furniture & Choice

Bewertet mit 5 von 5 Sternen

when I contacted furniture & choice.

when I contacted furniture & choice.
I found all their customer service people very friendly & helpful.
I placed my order, after receiving my fabric samples & was kept upto date as to when my sofas would arrive, I now have them & they look very nice & modern. 😀

10. September 2026
Bewertet mit 4 von 5 Sternen

Hudson dining table

This table is solid, very good quality and colour with the bonus it extends to seat more people. Would recommend.
The Assembly Instructions went from page 5 to page 8. Luckily my son, a joiner, knew how to build the table.

9. September 2026
Bewertet mit 5 von 5 Sternen

Dining Table

I was kept upto date about item comming into stock and delivery .Good communication and prompt delivery. Table was packaged well and easy to put together. Fab quality ,looks lovely in my new kitchen .

2. September 2026
Bewertet mit 5 von 5 Sternen

Very happy customer…

Quality of the chairs that I purchased is really good. Swatches sent first as requested. Fast delivery and arrived when stated. Well packed with lots of protection around each chair. Excellent communication throughout. Would highly recommend this company.

9. September 2026
Bewertet mit 3 von 5 Sternen

good delivery,well packed,but not the…

good delivery,well packed,but not the most comfortable

1. September 2026
Furniture & Choice-Logo

Antwort von Furniture & Choice

Good afternoon Peter,

Thank you for taking the time to leave us a review.

I'm sorry to hear that you are not 100% happy with the product. Whether an item is comfortable or not comes down to personal opinion, which we appreciate.

This is one of the reasons we offer a 14-day free return policy. However, due to the order being delivered outside of this period, we can no longer offer this.

Kind regards,
Ben
Customer Service Team Manager

Bewertet mit 1 von 5 Sternen

Shoddy laminate application

Purchased a table off this company over a year ago. When we purchased from furniture & choice we decided to spend more in the hope the table quality would last for the foreseeable. We spent just shy of £1000 which is a whole lot of money for ourselves. For that sort of money you wouldn't expect a table to be so badly made. Upon receiving it I wasn't particularly happy with said quality but at the time I had bigger things in life that required my attention as my wife was undergoing treatment for cancer. The table itself is lovely design but unfortunately the laminate on the table was lumpy. After only few months it was wearing through the little bumps exposing white bits which is presumably the coating underneath the laminate. Once my wife was coming out the other side of chemo treatment we got in contact with Gill from the customer service team. Who sent out a "specialist" who agreed it was pretty bad but even said "they'll argue it's wear and tear" which ironically they did. Considering we are customers Gill was rude, and made us jump through hoop after hoop. I then got a local laminate specialist to look and they agreed that it wasn't wear and tear and due to how the laminate was applied. He then asked us to find out some of the specifications of the laminate used from furniture & choice which they failed to supply. The amount of back and forth that we had to do was ridiculous even though we contacted before the warranty was up. We are now left with a shoddy table that cost us a lot of money and sour taste in our mouths. After everything it was last thing we needed. Never will we be buying anything from this company again.

7. September 2025
Bewertung ohne vorherige Einladung
Furniture & Choice-Logo

Antwort von Furniture & Choice

Good Morning Jason,

Thanks for your review.

Unfortunatly I have been unable to locate an order for you with the details you have provided.

If you require any further assistance please contact us and we will be happy to help.

Kind regards,

Joe
Customer Service Team Manager
Furniture & Choice

Bewertet mit 5 von 5 Sternen

Great buy and great chairs.

We spotted what we were looking for toreplace four tired dining chairs on the website and at a great price so ordered them there and then. They were delivered next day which was brilliant and meant we were sitting on more comfortable chairs. Speaking of which, they were easy to put together once you worked out the bolts bit and as mentioned are very , very comfortable. And a bonus they matched our dining table a treat. I would certainly recommend Furniture and choice if you're looking to replace furniture.

27. August 2026
Bewertet mit 5 von 5 Sternen

Table and four chairs all good

Table and two of four chairs all good, two chairs seats are curved where they shouldn't be so do not fit properly when screwed on so keep coming lose. Update: contacted by F & C and have been sent a new set of chair seats based solely on this review so can't fault them for that.

3. September 2026
Furniture & Choice-Logo

Antwort von Furniture & Choice

Good Afternoon William,

Thanks for your Trustpilot review.

I am sorry to hear about the issues you have had with some of your order.

I can see replacements are currently out for delivery which will resolve this issue.

In the meantime, if you require any further assistance please don't hesitate to contact us and we will be happy to help.

Thanks,

Joe
Customer Service Team Manager
Furniture & Choice

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