www.furnitureoutletstores.co.uk Bewertungen 

275
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I saw an advert for the Colchester branch on facebook so thought we would check it out driving 1.5 hrs to get there. LOVED the warehouse when we arrived, full of increidbly happy, friendly staff... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sofa, dining table and dining chairs purchased, we had a small hiccup with two of the chairs and dining table base were damaged (it happens) but this was sorted quickly and replacements provided. All... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I really want to let you know what great staff you have in the Leigh on sea branch especially one lovely compassionate lady called Charlotte. After recently losing our dad unexpectedly my mum was l... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Paul was amazing, we were so indecisive of what sofa to get, he told us pros and cons, really helped us to decide. The collection was free and easy, staff willing to help loading the van. Helpful wit... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

We are delighted to introduce our exclusive Furniture Outlet range directly to your home through the launch of our web store at www.furnitureoutletstores.co.uk. We're different from other online furniture stores because you don't have to wait a long time for your furniture to arrive. Every item of furniture showcased on our website is immediately available for fast delivery & assembly in your room of choice by one of our expert two-person teams, providing you with a swift and seamless online shopping experience unparalleled elsewhere. Our extensive online range includes modern sofas, corner sofas, recliners, sofa beds, armchairs, dining sets, dining tables, dining chairs, beds, ottoman storage beds, mattresses and more. These are not clearance items, but brand-new pieces specifically crafted for Furniture Outlet. Embracing the latest trends in home interior design, we are committed to staying ahead of the curve by consistently adding new products, colours and materials to our Furniture Outlet online range. Experience the convenience of high-quality, excellent value furniture delivered straight to your home.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

275 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(275)

125 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good customer service in showroom…

Good customer service in showroom realistic delivery time Delivered with care and very happy with product

16. August 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you, Mick. We are thrilled to know you like our customer service, products and timely delivery.

Bewertet mit 5 von 5 Sternen

I would like to thank Mark and Mason…

I would like to thank Mark and Mason for their great help on delivering and setting up the sofa and bed in our home. They were very professional and went the extra mile to deliver exceptional service.
I would highly recommend shopping from the furniture outlet, Wickford. The staff there are lovely and knowledgeable, and the delivery service was efficient, reliable and impeccable. Thank you all, Jonny 👏🏻👏🏻

2. September 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you, Jonny. Your kind words about our delivery service and team are greatly appreciated.

Bewertet mit 5 von 5 Sternen

I love my sofa’s they are classy

I love my sofa’s they are classy, comfortable, beautiful colour Annabelle Chesterfield. The whole service went smoothly from start to finish. The delivery was quick and the delivery guys were fun and professional. I will definitely be ordering from them again. Thank you Funiture Outlet.

23. September 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you for your review, Fay. It’s great to know you had a smooth shopping experience from start to finish.

Bewertet mit 5 von 5 Sternen

Worth a browse!

Good stock availability, lots of help available in store and excellent prices

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you, Despina. Your feedback is greatly appreciated.

Bewertet mit 5 von 5 Sternen

Outstanding

First of all, very smooth and seamless process from ordering to delivery. I want to specially thank Billy who saw my delivery all the way to finish. He’s outstanding. Mark and Ryan put up my furnitures and I have never met a duo like these 2. They understand each other and know what to do, when to do, how to do it. Love my furnitures and it makes me happy that good people set them up. Promote these guys. They’re the Captains now!

7. September 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Many thanks for your awesome review, Ben. It's wonderful to hear that your experience with us was so positive, and that our team went above and beyond to ensure your satisfaction. Thank you again for choosing us!

Bewertet mit 5 von 5 Sternen

Very happy

Just what we wanted. Reasonably priced. Excellent delivery and construction service.

16. September 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you for your 5-star review, Nicholas. We're delighted to hear that you're happy with your purchase and our services.

Bewertet mit 2 von 5 Sternen

Conflicting information and confusing for a first time buyer

Don't reply to your emails. Each store tells you something different when you're all supposed to sell the same things online. One store said we can have a sofa. The other closer to us said we cannot. Rude and make promises that they can't keep. Offering discounts on sofas that they don't even have. Staff dont liaise with eachother enough clearly.

10. August 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Hello Tia,

Thank you for sharing your feedback with us.

Firstly, we would like to confirm that the Lexington sofa bed in champagne gold velvet is no longer available. As we’ve previously mentioned, this specific colour is out of stock and is no longer being manufactured.

We understand how disappointing this is, especially since you were particularly interested in that colour. To help make up for this, we offered you a discount on another sofa model as a gesture of goodwill.

However, we acknowledge that one of our team members mistakenly provided you with incorrect information about the Lexington sofa. We regret this mistake and addressed it as soon as we became aware of the issue. We have also communicated with you multiple times via emails, social media and through a telephone call with our stores' area manager to clarify the situation and ensure you had the correct information moving forward.

Regarding your concerns about communication, we strive to provide consistent information across all our stores. We assure you that there was no intent to be rude or dismissive; on the contrary, our staff are widely known for their helpful and friendly customer service.

We appreciate your understanding and fully respect your choice of where to shop.

Bewertet mit 5 von 5 Sternen

Amazing Service

Amazing Service. Billy who I placed the order through was delightful. Delivery was very quick and a good time to suit. The despatch team who also assembled the bed with mattress were very friendly, helpful and respected the property. I had a small issue the following week which was immediately addressed. I couldn’t be happier with the service I received and would definitely recommend 😊

22. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Many thanks for sharing your experience with Furniture Outlet, Alison. We truly appreciate your recommendation and look forward to you shopping with us again in the future. 😊

Bewertet mit 4 von 5 Sternen

Purchase of Crown Memory - 4ft6 Double Memory Foam Mattress

It was easy to place my order and even when I needed some clarification, I booked a phone appointment and the staff I spoke with was quite patient with explanations and responded to my enquiries satisfactorily. I have used the mattress for a month now and I have no complaints. Still okay and a good buy.

7. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you for taking the time to leave a review, Nehita. It's wonderful to know that you are enjoying your new mattress and that it has been a good purchase for you.

Bewertet mit 5 von 5 Sternen

I ordered sofa online found best price…

I ordered sofa online found best price for it, received exactly the same product and delivery was exact on time. Loved every bit of it. Staff is amazing product line is awsome

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you. It's wonderful to know that you loved every bit of your shopping experience with us, Noman. We look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

Brilliant Furniture, and service

Had our new 2,and 3 seater Modern Settee's delivered by Furniture Outlet today.
The Guys were wonderful, really friendly and helpful 👍what a great Company to do business with and great stock ! Best in Southend and Essex, would recommend to ANYONE!

15. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you so much for your fantastic review, Diana. It's always great to be recognised for our quality furniture and customer service.

Bewertet mit 4 von 5 Sternen

Great service and quality

Professional service, helpful customer services with real people and no long queues. High quality furniture- the sofas I purchased helped to bring my living room to life. Highly recommend.

25. April 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Your recommendation is greatly appreciated, thank you Ishita. We're delighted to hear that our furniture has made such a positive impact on your living room.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. The team worked around my schedule to cause least disruption and were very accommodating. I loved the fact that they set the sofa up, unboxed and took the rubbish away.
Great communication throughout. Super happy with my sofa.
Would definitely buy again and highly recommend. 5 stars !

26. April 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you so much for your wonderful review, Ingrida. We're thrilled to hear that you're super happy with your new sofa.

Bewertet mit 5 von 5 Sternen

Great communication about delivery

Great communication about delivery, very friendly and helpful. The guys who delivered and assembled the bed were also great

24. April 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you Lynn. Our team takes great pride in providing a friendly and helpful service, and we're glad to know it made a difference for you.

Bewertet mit 5 von 5 Sternen

Amazing service, thank you.

Had a mattress delivered yesterday from Furniture Outlet. Brilliant service, came on time and taken upstairs to the bedroom of choice. 2 very polite men. The mattress is amazing, what a difference a good night’s sleep makes!! Would definitely recommend.

8. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you so much for your glowing review, Clare. We hope you continue to enjoy your new mattress - sweet dreams!

Bewertet mit 5 von 5 Sternen

Dining Chairs

Ordered some dining chairs which were exactly what I was looking for. I was kept updated with the delivery date and the day prior, I received a 3-hour time slot. The delivery personnel were extremely friendly and helpful. Would have no hesitation in recommending this company for your purchases.

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Many thanks for your 5-star review, Brenda. A recommendation of our products & service like this means the world to us. Enjoy your new dining chairs!

Bewertet mit 5 von 5 Sternen

Excellent Service and product The actual product was even better than…

The actual product was even better than on the website.
The customer service and the staff who deliver the product were efficient, polite and very helpful.
Thank you very much for the service and product.
God bless.

12. April 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you for taking the time to share your experience with us, Sonali. We're thrilled to hear that you found our product exceeded your expectations and that our customer service team provided you with efficient and helpful assistance. Your kind words mean a lot to us, and may you be blessed as well.

Bewertet mit 5 von 5 Sternen

I was very impressed with the service…

I was very impressed with the service and help I got from your store manager Vanessa in your Leigh store from start to finish. I furnished my new Air B and B property beautifully with your furniture and will certainly come back when I am looking for my next property. Thankyou 🙏

12. April 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you for your review, Anita.

Bewertet mit 5 von 5 Sternen

Fantastically efficient delivery and…

Fantastically efficient delivery and polite service. The delivery men noticed a small tear in the fabric of the ottoman on delivery. They notified us straightaway and a replacement was organised and delivered within a couple of days. This delivery was equally as quick and pleasant. Thanks to all involved for delivering a great product, a stress free experience and top quality customer service - we will definitely recommend.
Jenna and Chris

8. April 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you ever so much for taking the time to share your review, Jenna and Chris. We're absolutely thrilled to hear that you had such a positive experience with both the delivery of your ottoman and our customer service team.

Bewertet mit 5 von 5 Sternen

EXCELLENT SERVICE

Ordered and delivered within 48 hours, fantastic service with efficient communication. Extremely polite, professional and helpful delivery technicians and a truly beautiful quality material sofa!

2. April 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you once again for choosing us, Stevie. We truly appreciate your feedback and support.

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