When me my wife called into furniture village at Gateshead metro centre retail park we where greeted by a lovely salesman by the name of Ammo He listened very carefully to our requirements for a sof... Mehr ansehen
Standort
Standort wechselnMetro Retail Park, NE11 9XU Gateshead, GB
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Das sagen Bewerter
Jemima was extremely helpful and took time to explain what she was doing to help me as well as apologising when putting me on hold for a very short time. Now waiting for engineer to call to repair it... Mehr ansehen
Having bought numerous items of furniture from furniture village in the past, we decided that we would buy some more furniture that we needed. Ommo was our sales assistant and he was polite and cour... Mehr ansehen
Rosie at Furniture Village very helpful and knowledgable answering our queries. Lots of choice, good advice and really pleased with service. Hopefully sofa arrives on time!
Unternehmensdetails
Kontaktinformationen
Metro Retail Park, NE11 9XU, Gateshead, Vereinigtes Königreich
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Furniture Village Experience
We were assisted by Rosie who was very helpful. She answered our questions as they arose and made us aware of different fabric options and cost. We were able to look around the store at our own pace. Rosie has also given us contact details should we need any further assistance. We have just had our dining table and chairs delivered and are very happy with delivery service and how quickly everything was put together.
Furniture Village at Gateshead are very…
Furniture Village at Gateshead are very good. They are selling good quality furniture at reasonable prices. They have good staff, who are keen to help and starting from ordering till delivery and installation today - the whole process worked smoothly. We can't recommend them enough. This is not the experience we have had from other companies. That's why we have used Furniture Village a few times and will probably continue to.
Helpful without any pressure to buy
Helpful without any pressure to buy
Quality merchandise excellent service.
The shop was beautiful and clean
The shop was beautiful and clean, I was left to shop instead of been chased by staff. Tim the member of staff that helped me and placed my order was great he never pushed anything just answered all questions, and I spent more as I had a chance to look peacefully. Hats off to management and staff for there beautiful care of customers and there store
On time delivery
On time delivery. Slight. Problem resolved asap. Good communication.professional service extremely pleased with bed and services
I knew what I wanted
I knew what I wanted, told the rep and we finished the deal quickly.
Richard our sales assistant was very…
Richard our sales assistant was very friendly helpful and knowledgeable.
Being offered a drink was much appreciated
Excellent service
friendly staff
Friendly helpful service by staff member
Saleslady Joanne was helpful
Saleslady Joanne was helpful and knew exactly what I required and did her utmost to oblige. She didn’t pressurise at all, and went out of her way to provide me with thinking time.
Amazing experience
Amazing experience. Tim couldn’t have been any more helpful. Showing us all the different ranges and colours. Which bar stools were better suited to our needs. Overall a great experience.
Very helpful sales guy we advised our…
Very helpful sales guy we advised our needs and he was very helpful
Quality goods efficiently good delivery…
Quality goods efficiently good delivery service
The member of staff who sold me the…
The member of staff who sold me the furniture really went out of her way to be helpful .Excellent customer service.
Rearranging delivery and assembly
Due to circumstances outside our control we needed to amend our delivery and product assembly details so visited the Gateshead store in order to do this. The sales advisor, Rosie, quickly understood and with the minimum off fuss helped us with all this then contacted the warehouse to ensure they understood what was happening.
Cannot fault the service we received and appreciate the help to alleviate what could have been a very stressful situation.
Very informative and not pushy,I was…
Very informative and not pushy,I was left to browse, Craig was very helpful ,great service
Contacted Washington store on 0191 4603255…
Contacted Washington store on 0191 460 3255 and discssed our requiment for kichen stools. We spoke to a lady called JOANNE who gave us the information we needed to place our order almost immediatly. Her attitude and manner was excellent during the call so we placed our order. THANK YOU - SUPER JOANNE.
She is a major asset to your company.
Regards - Pam & Kevin Duke .
Great experience in Furniture World…
Great experience in Furniture World today,made even better by Ammo,what a nice man can't thank him enough.
Accent chair
We visited the store to look at Parker Knoll chairs but the particular model was not known by the sales advisor. He went to a lot of trouble to try and identify if the chair would be available from Furniture Village but was unsuccessful. Upon looking we found a chair on show that we actually preferred and after some advice from Neil we went on to purchase it. He made us feel at ease and not rushed as my wife and I were accompanied by my 100 year old father who as a retired upholsterer knew the right questions to ask which Neil expertly dealt with. Having never visited a Furniture Village store we will definitely be back.
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