Gerber Life Insurance Company Bewertungen 

Today is Wednesday, February 17, 2021, and I made a phone contact with Gerber Life Insurance Growth Plan, regarding the coverages on plans that I have with them, and how to acquire a loan on one of the accounts. I have made many phone calls in the past years, and have had many good results with representatives helping me. Today was a very good repoire with your representatives helping me. I want to thank Destiny and Brandy for their wonderful personalities, patience, kindness, and understanding with me as we walked through different processes (setting up an eService Account with them to do follow ups on my accounts; and also making a loan on one of the accounts). I was well cared for and I want to express my gratitude and appreciation to these two wonderful representatives (Destiny and Brandy). I was not able to stay on line to follow up on comments, but hopefully, it will be received by these two women for their patience and professional help. Thank you kindly for being there for me, Arde Long-Yamashita.

im very satisfied! The agent was very knowledgeable and was very friendly! id recommend!

Be careful with this company for two reasons; The nasty, racist, and cold attitudes of the agents. And the unauthorized withdrawal from your bank account.
Each agent that I spoke except for one exhibited behavior truly unbecoming of a customer service representative.
One agent that I spoke with- expressing my concerns remained rather somewhat quiet and gave a hint as my experience is the tone of the agency now.
I reached out six times to adjust policy for someone. The tone four of the agents was horrible and cold to state the least.

On one occasion, I was abruptly disconnected from the call. And this was after the representative took all of my information. She never attempted to call back.
After several attempts to adjust the account and advising them to convert to a month-to-month electronic withdrawal, they took out three months of payments. Okay, so I call again. The agent rudely informed me, "since the payment is going to take you into overdraft, you need to send a copy of your bank statement showing the overdraft in your account." Added, she stated that I would need to wait for 23-days for the additional refund.

I won't need for TP to send the complaint to the company because Sh5& runs downhill. The CEO is aware as to each, and every syllable of ignorance send down the pipeline. Hopefully, consumers who have been disrespected will complain enough to put them out of business!
My best bet would be to withdraw the policy and go elsewhere.