The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service!! Maria on the website team is always extremely helpful & makes sure my edits are completed quickly and accurately!
Pablo was very helpful. He is patient and he takes his time to answer all my questions...and he makes sense with his explanations.
Alberto, Thank you for helping me with my issue! I had put off communicating my problem and now I am wondering why I waited so long! Fast fix and now I can continue without having the pesky issue! app... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Luis was great
Luis was great! Very fast and responsive, problem solved !
Very courteous and professional
Everyone was very courteous and professional. It took a while to get the issue resolved, but we got there. Audrey was the last representative I worked with who was able to resolve the issue almost immediately.
Tyler did a good job of exposing the…
Tyler did a good job of exposing the results and assisting with future opportunities
Audrey
Audrey, was quick to respond to my chat and was able to resolve my question/request quickly and efficiently.
The service is great
The service is great, I was meeting with Tyler Roberts today he was very informative and thorough. The strategies are top notch.
Rep was very helpful and quick to reply!
Rep was very helpful and quick to reply!
We have had an excellent experience…
We have had an excellent experience working with Cassidy Knox at DearDoc. Cassidy has been highly professional, responsive, and organized throughout the entire process. She has done a great job coordinating meetings, answering questions, and ensuring that the services our clinic needed were implemented efficiently and on schedule.
I highly recommend Cassidy to any practice looking for a knowledgeable and reliable partner. She has been a pleasure to work with and has played an important role in helping our clinic achieve its goals.
Tyler Roberts has been very helpful in…
Tyler Roberts has been very helpful in demonstrating the utility and functionality of the dear doc service. We are approaching our goals for patient contacts each month.
they gave me a quick soluation to a problem.
Luis helped us figure out an issue with…
Luis helped us figure out an issue with our SMS delivery. He was very quick and explained everything so we know how to troubleshoot this in the future.
David was great with his assistance
David was great with his assistance. Quit to get the issue resolved. We are back up and running with no time at all.
Prompt and Courteous
Alberto responded within minutes of my email request and fixed the issue immediately. I wish all my service reps could be as efficient as Alberto!
Instant support
The response was almost instant and the issue was fixed within 5 minutes! Such an easy and positive experience.
Amazing Work & Support
DearDoc has helped our practice grow our google reviews tremendously! The support team is also AMAZING and all my requests are done SO fast!
Camille assisted me
Camille assisted me, and she was very knowledgeable, helpful, kind, & patient. It was a pleasure working with her.
Very good attitude and quick to fix the…
Very good attitude and quick to fix the issue at hand!
Cassidy was very thorough and helpful.
Cassidy was very thorough and helpful.
Customer service
I requested an automated text to be sent out to patients on a holiday we were not in office. I wanted the message to be on for that day. Camille offered to turn it on and the back off on a day she was not scheduled to work. Outstanding customer service.
Cassidy was professional and to the…
Cassidy was professional and to the point, which is what I like. She also researched a question about my website, which took a bit, but did not seem to be bothered taking her time out of her reason for the call to do so.
She answered my questions and was able to get another time scheduled to go over my dashboard with another associate.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








