The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service!! Maria on the website team is always extremely helpful & makes sure my edits are completed quickly and accurately!
Pablo was very helpful. He is patient and he takes his time to answer all my questions...and he makes sense with his explanations.
Alberto, Thank you for helping me with my issue! I had put off communicating my problem and now I am wondering why I waited so long! Fast fix and now I can continue without having the pesky issue! app... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Al understood my problem and provided a…
Al understood my problem and provided a solution immediately.
Thank you Alberto for the quick fix to…
Thank you Alberto for the quick fix to our website! It's great to know that if our office needs something adjusted on our site, you come through and fix it immediately. You also inform me of what the issue was and I love being in the loop of things. Communication is open and I appreciate that and your help. As an employee it helps me keep my Boss HAPPY!!
Noah Warren and Ben helped me out today…
Noah Warren and Ben helped me out today and I felt very heard and trust that they will follow through with our objectives.
Quick and helpful
The agent David was very helpful and quick to respond with answers
Tyler Robert’s was very knowledgeable…
Tyler Robert’s was very knowledgeable and we are excited to see what kind of results we will see under his care!
Alberto was great and handled my issue…
Alberto was great and handled my issue quite quickly.
Alberto was very knowledgeable about the product
Alberto was very knowledgeable about the product we were upgrading to. He was able to answer all our questions with clarity.
Excellent
Excellent, personalized service and recommendations from Sean! Thanks for helping us grow!
Maria Ochoa
Maria Ochoa is so responsive to all of my website needs. She is timely with her responses and goes the extra mile ensuring all of my requests are met. Thank you Maria.
Luis was great at getting back to us…
Luis was great at getting back to us quickly and resolving the issue.
Fernanda was a great help
Fernanda was a great help! Very understanding and patient with us while we updated our chat feature.
Noah was easy to work with and helpful
Noah was easy to work with and helpful. Very efficient.
We've been very happy with DearDoc so…
We've been very happy with DearDoc so far. Since implementing the AI chat on our website and AI voice for after-hours calls, we've seen an increase in new patient leads and appointments. The platform has helped us engage potential patients more effectively and capture opportunities we may have otherwise missed.
Noah has been fantastic to work with—responsive, helpful, and genuinely invested in our success. Highly recommend!
Tyler was very helpful in discussing…
Tyler was very helpful in discussing our current set up and with the options to better take advantage of social media.
Noah
Noah, was helpful in guiding me through the dashboard, but I did feel like the call was mostly to sell another service. He was very polite and persistent, which is the sign of a good saleman.
DearDoc Support Team Responds Promptly
I had an issue with using DearDoc on my iPhone browsers and Alberto from their support team responded promptly and is helping diagnose the issue!
They are very responsive to queries and…
They are very responsive to queries and they deliver on their promises. The chatbot on the website is a great idea as well
quick and easy
Super easy to put in a request and Alberto processed my request very quickly.
Tyler took his time answering my…
Tyler took his time answering my questions and was very kind and knowledgeable
Some billing issues but Tyler has been…
Some billing issues but Tyler has been so helpful
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








