Gilson Gray LLP Bewertungen 

2 059
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TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can’t thank my solicitor enough for all their help and support with selling my home and buying my new one. They made what can be a very stressful process so much easier and were professional, he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team worked hard to get the purchase over the line for our proposed date of entry. I was impressed by the work rate and steady communication from the team at Gilson Gray. With special thanks to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Company was great with helping me understand what was going on throughout the process of purchasing a house for the first time. Very open and easy to get hold of. The staff were very supportive and he... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Kerri from Gilson Gray dealt with the conveyancing during the sale of my deceased mother’s house. The buyer wanted everything completed within six weeks. Kerri kept me fully up to date, every step of... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rechtsdienstleistungen
  2. auch in
  3. Agentur für Gewerbeimmobilien
  4. Anwaltskanzlei
  5. Finanzberater
  6. Immobilienagentur

Vom Unternehmen geschrieben

A UK-Wide Leader in Legal, Property and Financial Services Serving clients with offices across the UK, Gilson Gray takes pride in providing comprehensive and high-quality services wherever you are. Whether you’re seeking legal advice, property assistance or financial services, our national firm is here to help. We’re dedicated to developing a long-term relationship with you to ensure you always have the legal resources you need.


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4,5

Hervorragend

TrustScore 4.5 von 5

2059 Bewertungen

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4,5

Alle Bewertungen

(2 059)

618 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Helpful for a first time buyer

As a first time buyer, I really appreciated Xulin's help with how the process works, she was always available to answer questions and guide me through the buying process. Xulin specifically and Gilson Gray overall have been quick, organised and helpful!

3. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Tatjana, for your wonderful five-star review.

Buying your first home is an exciting milestone, and we’re so pleased to hear that you felt supported and guided throughout the process. We pride ourselves on making things as clear and straightforward as possible, so it’s fantastic to know you found the service quick, organised and helpful.

Thank you for choosing Gilson Gray, and we wish you every happiness in your new home!

Best wishes,
Gilson Gray

Bewertet mit 4 von 5 Sternen

Deborah Bonner was exceptional at…

Deborah Bonner was exceptional at sales. She met with us and gathered our history and our wishes regarding the flat. She was always available by phone text or email. Always reported viewings and how they had gone with a little insight to how they had gone well or otherwise.
Kirsten was also very good and my only criticism would be that everything was done by email and it would have been nice to speak some things over thephone(Old School!!)
But as a team well done in difficult circumstances.

20. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Ralph, for taking the time to share your feedback.

We’re pleased to hear that you felt well supported throughout your property sale and appreciated the regular updates and guidance along the way. We also appreciate your comments about communication by phone, as feedback like this helps us continue improving the experience we provide for our clients.

Thank you for choosing Gilson Gray, particularly in what sounds like challenging circumstances.

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Highly recommend Gilson Gray if you’re…

Highly recommend Gilson Gray if you’re looking to sell a property in Aberdeen. Kirsten Dickie handled our conveyancing and was excellent throughout the entire process. She kept us well informed at every stage, was responsive and professional, and ensured everything progressed smoothly through to completion. The transaction on moving day went seamlessly. A great service from start to finish.

20. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Stuart, for your fantastic five-star review and recommendation.

We’re delighted to hear that your property sale was such a smooth experience from start to finish, with clear communication and support throughout. Making sure our clients feel informed and confident right through to completion is something we take great pride in.

Thank you for choosing Gilson Gray. We really appreciate your kind words and wish you all the best for the future.

Best wishes,
Gilson Gray

Bewertet mit 2 von 5 Sternen

Basic customer service is lacking

Recommended by a local estate agent Rook Mathew Sayer, but frankly I wish the hadn't.

Quite simply it is just the basics they get wrong for me; not proactively keeping you up to date and when you call, after not receiving email responses, it's like you're an inconvenience.

Completion date was proposed for the 1st of September, but I don't know if this is possible and can't get any answers from my conveyancer. I send emails I ring, however she is busy with completions and then just fails to respond for the rest of the day.

I'm now in the process of trying to organise temporary accommodation, which will delay the purchase for several months and mean that I need to re-negotiate my mortgage offer.

Given the stress involved in a house move, just offer the basics in the first instance; even a holding response would give comfort that someone actually cares about you.

Additional information sent 31/8 and so Gilson Gray’s response makes no sense

19. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you for taking the time to share your feedback, Kirk.

We’re sorry to hear about the frustration you have experienced, particularly regarding communication during your conveyancing transaction. Our clients are at the heart of everything we do, and we take concerns regarding our service seriously.

We have requested further information to help us better understand and look into your experience; however, we have not yet received a response.

If you would like to pursue your concerns further, please refer to our Complaints Policy, which outlines how to raise a formal complaint with us: https://gilsongray.co.uk/complaints-policy/

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Working with Steven Eckett

Working with Steven has been an exceptional experience.

From our first conversation, he combined deep expertise with something I value equally highly, judgement. He was thoughtful, pragmatic and extremely knowledgeable, but never allowed technical expertise to get in the way of clear, practical advice.

Throughout the process, Steven managed my expectations exceptionally well. He was candid when he needed to be, responsive when it mattered, and genuinely collaborative in developing the strategy and approach. I never felt as though advice was simply being delivered to me, we worked through the issues together, testing assumptions, considering the evidence and determining the strongest way forward.

What also stood out was Steven's integrity. I never felt like a fee opportunity. Quite the opposite, when something genuinely required his expertise, he was there immediately, when it didn't, he was equally comfortable telling me so rather than allowing unnecessary costs to accumulate. That created a level of trust which, particularly when navigating something complex and important, was invaluable.

That combination of expertise, responsiveness, commercial judgement and intellectual partnership gave me enormous confidence at what was inevitably a challenging time.

He was also generous enough to describe one particularly collaborative piece of work as “a work of art” made stronger with his input.

Steven is an outstanding lawyer and, just as importantly, an excellent person to have beside you when the stakes matter. I wouldn't hesitate to recommend him.

19. August 2026
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Antwort von Gilson Gray LLP

Thank you, Andi, for taking the time to leave such a thoughtful and detailed five-star review.

We’re incredibly pleased to hear how much you valued the clear, pragmatic advice and collaborative approach you received throughout what was clearly an important and challenging matter.

At Gilson Gray, we pride ourselves on combining technical expertise with practical, commercially focused advice, while building genuine trust with our clients, so it’s particularly rewarding to know this was reflected so strongly in your experience.

Your recommendation and kind words mean a great deal. Thank you for placing your trust in Gilson Gray, and we would be very pleased to support you again in the future.

Best wishes,
Gilson Gray

Bewertet mit 1 von 5 Sternen

Wouldn’t even give a one…

Wouldn’t even give a one star,disgusting approach to selling a house, taken over 6 mths to exchange contracts , no chain involved , my son already lost money and now his buyer threatening to pull out of the sale so he could lose his new house. Paperwork sent back due to mis-spellings on names and incorrect data , honestly you couldn’t make it up! . This is the Lincoln branch, useless !!!

18. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you for taking the time to leave your feedback.

We’re sorry to see that your experience with Gilson Gray did not meet your expectations. Our clients are at the heart of everything we do, and we take all feedback seriously as it helps us continually review and improve the service we provide.

We have requested further information to help us better understand your experience; however, we have not yet received a response. If you would like to discuss your concerns further, please refer to our Complaints Policy, which outlines how to raise your concerns with us: https://gilsongray.co.uk/complaints-policy/

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Purchasing property made easy

The "stress" of being a first time buyer was non existent thanks to the great service and advice from Kirsten Dickie and Courtney Gray. I highly recommend

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Sean, for your fantastic five-star review!

Buying your first home is a huge milestone, so we’re thrilled to hear that what can often be a stressful process was made straightforward and enjoyable. Providing clear advice and making our clients feel confident throughout their journey is exactly what we strive for.

Thank you for your recommendation and for choosing Gilson Gray. We wish you every happiness in your first home!

Best wishes,
Gilson Gray

Bewertet mit 1 von 5 Sternen

AVOID!

Avoid these people like the absolute plague. The sale and purchase of an onward property took 314 days! Over half of those days were me having to chase up responses and answers made by this company, which ended up with me paying them, for me to do their job! Their response rate is horrific, getting any sort of information and update out of them is worse than getting teeth pulled at the dentist. Made the entire stressful process debilitating.
And here I am over a year after completion still being identified as the person responsible for management fees for the property I left, with Gilson Gray holding onto money relating to the sale, and no one can answer an email or a call and tell my why I still seem to be responsible on paper for a property I have not lived in for over a year!

17. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you for taking the time to share your feedback.

We are sorry to read that you have been disappointed with your experience. At Gilson Gray, our clients are at the heart of everything we do, and we take concerns regarding our service very seriously.

We have been in contact with you directly regarding your concerns and acknowledge receipt of your further correspondence today, which is currently being looked into.

As we are unable to comment on the details of individual matters in a public forum, we will respond to the concerns you have raised directly and in line with the complaint procedure outlined in our recent communication with you.

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

House purchase

We had a very positive experience with Gilson Gray throughout the purchase of our new home. Our solicitor Rachel Greig was professional, helpful and kept us well informed throughout the process. Everything was handled efficiently, making the whole experience as smooth and stress-free as possible. We would happily recommend them.

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Monica, for your wonderful five-star review and recommendation.

We’re delighted to hear that your home purchase was such a positive experience and that you felt well informed and supported throughout. We pride ourselves on making the process as smooth and stress-free as possible, so it’s fantastic to know this was reflected in your experience.

Thank you for placing your trust in Gilson Gray, and we wish you every happiness in your new home.

Best wishes,
Gilson Gray

Bewertet mit 4 von 5 Sternen

House sale

The service was efficient in the end, but I think they could have been more assertive with the buyers Solicitors who kept asking irrelevant questions

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, David, for taking the time to share your feedback.

We’re pleased to hear that your house sale was handled efficiently overall, and we appreciate your comments regarding the communication with the buyer’s solicitors. Feedback from our clients is important to us and helps us continue to improve the service we provide.

Thank you for choosing Gilson Gray, and we wish you all the best for the future.

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Highly Recommend

I was recommended Gilson Gray by my Mortgage Advisor and they were absolutely phenomenal. As a first time buyer, the whole process was completely new to me but the solicitors who were overseeing my purchase were so patient and kind, taking the time to answer my questions and didn't make me feel as though I was a nuisance.

Rowan in the Aberdeen office was really great and efficient when my offer had been accepted and broke down the process for me in an easily understandable way. Courtney Gray was also fantastic as she helped me put offers in for properties and advised me on what would be the best strategy.

Would highly recommend Gilson Gray for anyone looking to purchase a property.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Michaela, for such a wonderful review and recommendation.

Buying your first home can feel daunting, so we’re delighted to hear that you felt supported, listened to and comfortable asking questions throughout the process. At Gilson Gray, we pride ourselves on making things as clear and straightforward as possible, particularly for first-time buyers.

It’s fantastic to know you had such a positive experience from putting in offers right through to having your offer accepted. Thank you for placing your trust in us, and we wish you every happiness in your new home!

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, answered any questions I had and were there throughout the whole process. Made me feel a lot more confident as a first time buyer with their professional advise. Would highly recommend.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Ellie, for your fantastic five-star review and recommendation.

Buying your first home is an exciting milestone, and we’re so pleased to hear that you felt supported, informed and confident throughout the process. Providing clear, professional guidance every step of the way is something we take great pride in.

Thank you for choosing Gilson Gray, and we wish you every happiness in your new home!

Best wishes,

Gilson Gray

Bewertet mit 1 von 5 Sternen

Terrible Conveyancing Experience

I set out to sell my 5 year old bungalow in a desirable area of Lincolnshire. I was not buying another property and within a week of advertising by a local estate agent, we agreed a sale with the 2nd person to view it, on 31st July 2025. The young lady was living in rented accommodation so no chain was involved.

I was recommended to use Gilson Gray for the legal aspects via MoveWithUs Conveyancing and my estate agent.

I should have heeded warning signs one week after completing my online ID information, when my estate agent contacted me to say that Gilson Gray claimed that they had not been engaged by me to handle the sale. The estate agent rang them back and I was sent forms to complete. These forms were buyer forms and I was the seller. After highlighting this significant oversight, the correct forms were resent and I completed and returned them.

I was then assigned a “single point of contact,” my conveyancer. This was the middle of October, three months into the process. She told me that the completion date would be twelve weeks after they received my signed contract.

I understand that my buyer gave notice on her rented accommodation, anticipating completion by or just after Christmas 2025 and moved back into her parents house.

Immediately after the return to work in January 2026, I was assigned another “single point of contact,” a conveyancing executive by Gilson Grays Operations Manager, who said that she was fully up to speed with my case. This conveyancing executive left the business in April 2026 and I was assigned a third “single point of contact” who I was assured was fully up to speed with my case. She was assigned by a different Operations Manager.

I have had emails from at least ten different names at Gilson Gray over the year; communication has been generally awful throughout, only responding after prompts from me or my estate agent on numerous occasions.

The completion eventually happened 1 week after the scheduled date, in mid July 2026. Fifty weeks and one day after my first contact with Gilson Gray.

Miraculously my buyer stayed with the sale because she really wanted the bungalow and I am grateful to her but I wished I had never heard of Gilson Gray. My advice is to use any other conveyancing company instead! The costs were almost double what I had originally been told; I settled the fees and eventually received my final payment in mid August 2026. A thoroughly dreadful and stressful experience throughout. Do not use Gilson Gray!

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you for taking the time to leave your feedback.

We’re sorry to see that your experience with Gilson Gray did not meet your expectations. Our clients are at the heart of everything we do, and we take all feedback seriously as it helps us continually review and improve the service we provide.

We have requested further information to help us better understand your experience; however, we have not yet received a response. If you would like to discuss your concerns further, please refer to our Complaints Policy, which outlines how to raise your concerns with us: https://gilsongray.co.uk/complaints-policy/

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Property sale

We had a long and difficult process due to a chain in England that held back the process for ourselves and 2 others! Our solicitor Alan Craig worked tirelessly to try and get updates/information which was often difficult but finally got it over the line with our house sale. A long stressful 4 months! Many thanks to Alan for keeping us informed with any news that came in during the process and I'm sure he will be like us glad to finally get a result.

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Pamela, for taking the time to leave such a thoughtful five-star review.

After a long and challenging four months, we’re delighted to hear that everything finally came together. Property chains can bring unexpected delays, so it’s great to know you felt kept informed and supported throughout what was understandably a stressful process.

Thank you for your patience and for placing your trust in Gilson Gray. We wish you all the very best for the future.

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Taya Milstead at gilson Gray

Taya Milstead at gilson Gray, has been outstanding and very understanding throughout the entire, traumatic process. Together we have climbed a mountain and got safely back to the finishing post. Thankyou Taya

13. August 2026
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Antwort von Gilson Gray LLP

Thank you, Linda, for your wonderful five-star review.

It sounds like it has been quite a journey, so we’re especially pleased to hear that you felt supported and understood throughout. Providing reassurance and a personal service during challenging circumstances is incredibly important to us.

Thank you for placing your trust in Gilson Gray, and we wish you all the very best for the future.

Best wishes,

Gilson Gray

Bewertet mit 5 von 5 Sternen

Quick turn over and helpful

Thank you so much to Danielle on helping us with our house purchase. She worked so hard to get our purchase through in a short space of time (67 day!) I was updated on everything that happened and explained the process brilliantly especially being a first time buyer. All our queries were answered quickly too. Thank you again!

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Jasmine, for your brilliant five-star review!

Congratulations on purchasing your first home. We’re delighted to hear that everything came together in just 67 days and that you felt well informed and supported throughout the process. Clear guidance and responsive communication are so important, particularly for first-time buyers, so it’s wonderful to know you had such a positive experience.

Thank you for choosing Gilson Gray, and we wish you every happiness in your new home!

Best wishes,

Gilson Gray

Bewertet mit 5 von 5 Sternen

I’m really happy with the service provided by Rachel Greig

I’m really happy with the service I received from Rachel Greig throughout my property purchase. From the beginning, Rachel was always helpful, professional and easy to deal with.

She kept me updated at every stage and was always there to answer my questions. She explained everything clearly and made what could have been a stressful process feel much easier.

Thank you very much, Rachel, for all your help and for making the whole experience a lot easier. I would definitely recommend her to anyone looking for a solicitor.

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Stefan, for such a thoughtful review and recommendation.

We're so pleased to hear that you felt supported and well informed throughout your property purchase. At Gilson Gray, we aim to make the process as clear and straightforward as possible, so it's fantastic to know that the guidance and communication you received helped take some of the stress out of your experience.

Thank you for choosing Gilson Gray. We wish you every happiness in your new home.

Best wishes,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Fast response to queries and good…

Fast response to queries and good communication.Thanks to everyone who supported us getting our new 🏡!

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Camelia, for your lovely review.

Congratulations on your new home! We're so pleased to hear that you received prompt responses and clear communication throughout your journey.

Thank you for choosing Gilson Gray. We wish you lots of happiness in your new home!

Best wishes,
Gilson Gray

Bewertet mit 1 von 5 Sternen

Very Disappointing

Sadly a poor service. House advertised as 3 bedroomed (it has 4 bedrooms and the main photo advertising the house was the worst one). I was advised/assured I had to pay £22,000 ADS and I had to undertake my own research to discover that I didn't. House being bought had no completion certificate for a removed wall which ended up becoming my problem of which I will have to pay. An attempt was made to change my move in date 2 days prior to moving and that also became my problem and more than two weeks after my fees being deducted I still have not received an itemised breakdown of fees. Moving house is stressful at the best of times but I never really felt that Gilson Gray were fighting my corner. The staff dealing with admin, sales and appointments were good. There were other issues but I've said enough to justify only awarding 1 star.

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you for taking the time to share your feedback.

We’re sorry to hear that you were disappointed with your experience. We take all feedback regarding our service seriously and appreciate you raising your concerns.

While we are unable to comment publicly on the specific circumstances of an individual matter due to our obligations of confidentiality, rest assured we will review your files internally. Should you wish to discuss matters further, we would be delighted to do so.

Kind Regards,
Gilson Gray

Bewertet mit 5 von 5 Sternen

Kirsty was amazing with great costumer…

Kirsty was amazing with great costumer service from the start to the last minute getting the keys ahead of the entry date.

attention to details, rapid responses in perfect manners.

Thanks again

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Gilson Gray LLP

Thank you, Aamer, for your fantastic review.

What a great result to have the keys ahead of your entry date! We're so pleased to hear that you received such attentive and responsive service throughout the process, from start to finish.

Thank you for choosing Gilson Gray and for your kind words. We wish you all the very best in your new home.

Best wishes,
Gilson Gray

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