Glossop Caravans Bewertungen 

839
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

End to end quality of service once again from these Guys. Thanks to all the team for a smooth purchase of caravan number 14. Was so touching to see Eddie again after almost 10 years. This company reta... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Hi, just like to thank the hand over chap Anthony. He's got it off to a tee! Straight talking, clear advice. Had an issue with the installation of the mover. Called Glossop, Matthew talked me through... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From our initial telephone enquiry ,to PX our motorhome Gary & the team have been nothing but friendly , answering any queries.Elaine & her handover team were equally friendly & professional , keeping... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service from the Glossop Caravans Warranty team on our 2025 Coachman VIP 565. A small number of issues (eg Wall Board Tape, Window Blind) have been handled very promptly and has been a very ef... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnmobilhändler
  2. auch in
  3. Ferienhaus
  4. Markisenanbieter
  5. Wohnmobil-Reparaturwerkstatt
  6. Wohnwagenhändler

Vom Unternehmen geschrieben

Friendly, family-run Glossop Caravans is one of the leading dealers in the UK, with more than 45 years in the business. Its experienced team can help everyone. From first-time buyers to seasoned caravanners, choose the perfect option from its extensive model range, including its multi award-winning Special Editions. We’ve grown from small beginnings back in 1976 to become a one-stop shop with a huge range of 600 new and used caravans – plus awnings, accessories and comprehensive annual service checks and repairs. With thousands of loyal customers we have an ever-changing collection of quality used caravans for you to choose from. What’s more there are a number of ways for you to view all of our caravans; our website has detailed photographs and 360 virtual tours of each caravan and when you visit us on site you will find all our caravans open for you to browse at your leisure. Our awning showroom boasts a large display of different styles and sizes in caravan awnings, suitable for caravans and motorhomes. We have many loyal customers who return to us year after year for all their caravan awning needs! We also supply a range of camping furniture and carpets with caravan customers in mind! So you can get everything you need in one place! With over 4,000 products to choose from, our Accessories shop is a great hit with our existing and new customers alike. We stock all the essentials that you need to make your caravan a comfortable and safe holiday space. Once you’ve spent time and money choosing the best caravan or motorhome for you, it’s important to protect your investment. Regular servicing and repairs are vital for your safety and peace of mind – and Glossop Caravans offers top quality and comprehensive aftercare. Our fully trained and experienced professionals use state-of-the-art equipment and the finest products at the UK’s premier service and repair centre to keep your caravan or motorhome in first-class condition.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

839 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 84 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(839)

46 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Great dealership, but not DDA accessible 😯

Visited Glossop Caravans at the weekend.. great site, friendly staff, lots of stock, superb WC facilities (better than CAMC new blocks). However due to my wife being an electric wheelchair user we found that the whole site has no disabled parking, the accessible toilets were at the far end of site behind two rows of caravans, with a non-functional ramp difficult for electric wheelchair users (and extremely dangerous), the toilet door doesn’t open wide enough for the E/Chair and there in no turning circle, so a reverse exit back to the first row of vehicle is required. Also upon viewing the large stock of caravans for sale.. there isn’t room to get a wheelchair between the vehicles, which is a real shame as my wife who can only walk a few steps became fatigued after only looking at 6 potential purchases. Come on Glossip caravanning is for DDA folks too!!!

7. April 2026
Bewertung ohne vorherige Einladung
Glossop Caravans-Logo

Antwort von Glossop Caravans

Thank you for bringing this to our attention, and we are very sorry to hear about your experience. This is not the standard we aim to provide, and we will be looking into the accessibility issues you’ve raised immediately.

The spacing between caravans is in line with industry standards, however we completely understand the challenges you’ve highlighted. We will be reviewing the access to our facilities and also be double checking the toilets and ramp as a priority.

We’re sorry again and hope this didn’t disappoint you too much. If you would like to arrange another visit, we would be more than happy to welcome you back and ensure everything is as accessible as possible to make your visit easier.

Kind regards,
Glossop Caravans

Bewertet mit 1 von 5 Sternen

Damp in an Elddis 155 Motorhome

Bought an Elddis 155 in 2015.Over the 10 years I have taken the motorhome back over 30 times mainly relating to damp issues many in the same area of the rear wall and sides.
Fixed using Elddis instructions.These clearly do not stop further damp issues.At no time did I receive an apology from Glossop Caravans or compensation for the repeated visits .Elddis,the company simply claim their warranty is there to fix the damp problems not to solve the issue.A repair is only guaranteed for 12 months just shows how poor the repair is.

31. März 2026
Bewertung ohne vorherige Einladung
Glossop Caravans-Logo

Antwort von Glossop Caravans

Thank you, Mr Crossley, for your review. We are disappointed to read your comments. Whilst we acknowledge that over the past 10 years you have visited many times, we have always tried to take on board your expectations and demonstrate considerable goodwill.

We hope that following your latest visit, you can enjoy many future adventures with your vehicle.

Kind regards,
Glossop Caravans

Bewertet mit 1 von 5 Sternen

Appauling after sales…

Bought a caravan in November used it for 1st time in March.no heating , shelf missing in fridge and window sliding lock not working . After many messages and being told countless times I would recieve a telephone call it never happened .I've now paid a local engineer in angellsey to rectify problems which he did in 24 hrs..greatly disappointed with after sales but they already have had my money and aren't bothered in the slightest

16. März 2026
Bewertung ohne vorherige Einladung
Glossop Caravans-Logo

Antwort von Glossop Caravans

Hi Allan

Thank you for bringing to our attention the difficulties that you have experienced. As per our recent contact, we fully acknowledge your disappointment, and we are committed to assisting you and restoring your faith. If you would please respond to our offer of support, we will follow this up as a priority.

Kind regards,
Glossop Caravans

Bewertet mit 5 von 5 Sternen

Amazing experience 🥰

Bought and collected our caravan today! Had the pleasure of dealing with Claire who was hilarious charming and an all round gorgeous human! She knows her onions which made everything smooth and faultless! She handed us over to Dave who showed us the ins and outs of the van! Lovely lad knows his stuff very knowledgeable! Then awning lads all lovely and efficient! Big shout out to "ginge" (sorry dont know his name) who went and collected our awning for us put it in the van and stacked it safely for me lovely young man 😊 all the staff are gorgeous and a credit to your business not forgetting the lovely lady in the shop! We managed to get home without ending up upside down in a ditch so an all round good day 🥰

25. März 2026
Bewertung ohne vorherige Einladung
Glossop Caravans-Logo

Antwort von Glossop Caravans

Thank you so much Selena for such a lovely review, it really does mean a lot to the whole team.

We’ll be sure to pass your kind words on to Claire, Dave and the rest of the team (including ginge!) – they’ll be over the moon. It’s great to hear everything went smoothly from start to finish and that you felt well looked after throughout.

Even better to hear you made it home safely too.

Wishing you plenty of great trips in your new caravan, and if you need anything at all, we’re always here to help.

Kind regards,
Glossop Caravans

Bewertet mit 1 von 5 Sternen

Beware if your buying a new caravan

Great selection of caravans, staff are welcoming with no pressure sales, our sale went through smoothly. Collected it on the day and had a good handover, then off we went. If you have plans of siting your new £32,000 caravan, then my advice would be site it local to Glossop caravans because they will not come to you if you have an issue with your new van,you'll have to pack everything away and take it to them.
No mobile service team and they wont help unless you take your van to them. Shocking after sales service.

25. März 2026
Bewertung ohne vorherige Einladung
Glossop Caravans-Logo

Antwort von Glossop Caravans

Hi Carl,

Thank you for your review. We are really sorry to hear that you have been left disappointed.

As a main dealer, we work hard to support all our customers. Whilst we do not offer on-site support or mobile facilities, we will always try to assist if a problem arises. If you would like to re- contact our team, we will review the situation for you.

Kind regards,
Glossop Caravans

Bewertet mit 3 von 5 Sternen

Ordered on-line Awning Annex

Ordered on-line Awning Annex, ground sheet and carpet. Annex and Carpet arrived but no ground sheet, Tried phoning but get cut off going to Sales. Warehouse, doesn't answer the phone. Left a message on the website but still no response. Hopefully this review will cause a response to my missing ground sheet.

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a wonderful company to purchase a…

What a wonderful company to purchase a caravan from. Beginning from the start to finish they couldn't of done enough for us. The lovely George who on our day of collecting the caravan showed us how to work everything. He was patient and considerate, ensuring we knew how to use everything in and around the caravan. The caravan was spotless and the staff really friendly around the site. I can highly recommend this caravan company and we will look forward to taking our caravan back for the annual service and for future caravan purchases.

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointing experience due to…

Disappointing experience due to changing prices and information

We recently attempted to purchase a motorhome from Glossop Caravans and unfortunately our experience was very frustrating.

Our experience in summary:

• On our first visit we were told by the salesman that the motorhome could be purchased for £60,900 including a tow bar.

• Based on this, we returned the following week ready to proceed with the purchase.

• At that point we were told the price had changed to £61,900 including the tow bar.

• Although this was frustrating, we still decided to proceed and paid a £2,000 refundable deposit, with a collection date arranged.

• After the deposit had been taken, we were then told that a standard tow bar could not be fitted and that a chassis extension would be required, increasing the price again to £63,400.

•we decided to proceed but without the tow bar. We then received a call to say that there was an issue with the bed mechanism and the part would not be available until May. At this point we cancelled the order and requested the return of our deposit.

From our perspective, the price and information changed several times during the process despite having a written and signed contract. When making such a significant purchase, we feel clear and accurate information from the outset is essential.

While the deposit was refundable, the situation resulted in a considerable amount of wasted time, wasted trips and fuel to Glossop and a very disappointing experience.

20. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We purchased two Isabella chairs from…

We purchased two Isabella chairs from here recently. By far cheaper than other places and excellent service from start to finish. Highly recommend and we will be using them again in the future for more purchases for our camper.

22. Februar 2026
Bewertung ohne vorherige Einladung
Glossop Caravans-Logo

Antwort von Glossop Caravans

Thank you for your lovely review, Claire! We're delighted to hear you were happy with the price and the service you received when purchasing your Isabella chairs. We really appreciate the recommendation and look forward to helping you again with any future purchases for your camper.

Glossop Caravans

Bewertet mit 5 von 5 Sternen

Collected our new van today…

Collected our new van today and couldn’t be happier!
When we went to view our new van originally there were quite a few things we wanted sorting and Lee made a lot of promises that at the time we were slightly dubious of!
Today, on collection day we had no need to have been, everything was as done without chasing and our new caravan was perfectly turned out.
We can’t fault any of the staff from Lee at the point of sale to Claire and all the lads at handover.
We were given plenty of time to check we were happy with everything and time to swap over a few things.
Thank you very much and we will be more than happy to recommend you to anyone!

26. Februar 2026
Bewertung ohne vorherige Einladung
Glossop Caravans-Logo

Antwort von Glossop Caravans

Thank you for such a fantastic review! We're really pleased to hear that you're so happy with your new caravan and that everything was ready just as promised on collection day. It's great to know Lee, Claire and the handover team looked after you and made the whole experience a positive one. We hope you have many great trips in your new van, and we truly appreciate your recommendation.

Glossop Caravans

Bewertet mit 5 von 5 Sternen

"What a great company Glossop Awnings…

"What a great company Glossop Awnings are. The sales team are knowledgeable and didn't use high-pressure tactics, allowing a choice.l. Highly recommend them"

20. Februar 2026
Bewertung ohne vorherige Einladung
Glossop Caravans-Logo

Antwort von Glossop Caravans

Hi Eleanor, thank you so much for your lovely review! Please give us a call at 01457 860 118 - we have some exciting news to share with you.

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