Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I d... Mehr ansehen
Unternehmen hat geantwortet
In the stress I experience from the company that held my funds (e.j.) which appeared to be vague, indifferent, putting the burden of the process of transferring my money to your company & Birch Gold i... Mehr ansehen
Unternehmen hat geantwortet
Likes: no financial accounting mistakes Dislikes: 1. Communications are terrible; customer is not notified when a structured settlement matures and not notified when a new one is added. 2... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
Kontaktinformationen
701 S Taylor, LB110, 79101, Amarillo, TX, Vereinigte Staaten
- (800) 486-6888
- info@goldstartrust.com
- www.goldstartrust.com
4,3
Hervorragend
800 Bewertungen
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Zara was amazing
Zara was amazing! Very professional and helpful.
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von GoldStar Trust Company
Thank you for leaving a review. We strive for excellent customer service and look forward to working with you in the future.
Sonja McCristian was very helpful and…
Sonja McCristian was very helpful and knowledgeable in answering my questions on liquidating/transferring my IRA account
16. April 2025
Bewertung ohne vorherige Einladung
Antwort von GoldStar Trust Company
Thank you for sharing. We strive for excellent customer service.
No fuss
No fuss. No muss. Taken care of quickly and easily.
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von GoldStar Trust Company
Thank you for taking a few minutes to leave us a review. We appreciate that you and look forwarded to working with you in the future.
Website
Website is quite possibly the most limited, least user-friendly website I have used.
20. November 2024
Antwort von GoldStar Trust Company
Thank you for taking the time to review us. We use this information to make the client experience better.
So easy and a joy to do business with
30. Dezember 2024
Antwort von GoldStar Trust Company
Thank you for taking a few minutes to leave a review. W look forward to helping you in the future.
Helpful and timely!
Your associate was very informative, and took great pains to complete my requests. I am so happy I bought gold and silver when I did.
23. April 2024
Antwort von GoldStar Trust Company
Thank you for taking the time to leave a review. It is wonderful to hear of your positive experience you have had with us. We look forwarded to continued good experiences with you in the future.
Since i invested i have done nothing…
Since i invested i have done nothing but lose thousands of my retirement money.
3. Juli 2024
Antwort von GoldStar Trust Company
Thank you for taking the time to leave a review. A member of the management team will be reaching out to you.
Goldstar Trust is a great company to work with.
My husband and I have used Goldstar Trust to manage our IRA account for several years. We have found them very competent and always willing to explain things when we have a question. They have a great digital system where you can fill out forms online. This makes transactions very easy and quick.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von GoldStar Trust Company
Wow! Thank you for your wonderful review. We are so happy to be of service to you and look forwarded to many more years of continued partnership with you and your husband.
I am still waiting for information back…
I am still waiting for information back from Tony and Andrew.
18. Februar 2025
Antwort von GoldStar Trust Company
Thank you for taking the time to leave a review. I will notify Andrew that you need to hear from him.
I was contacted multiple times during…
I was contacted multiple times during my transfer of funds ensuring all was well. I made a few calls to customer care and was helped promptly.
14. Februar 2025
Antwort von GoldStar Trust Company
We are so pleased to hear of your positive experience. Thank you for taking time to leave your review.
Very Quick Funds Transfer In
Excellent help on the phone. My transfer of funds from my regular IRA with another company to my GoldStar precious metals IRA was competed in 2 days, which was outstanding. The phone wait to talk to someone was long; but the system does give you option to hold your position in the que and get a call back.
12. Februar 2025
Antwort von GoldStar Trust Company
Thank you for the review. It is always beneficial to see that our system has worked well for our clients.
Antwort von GoldStar Trust Company
We strive to give our customers a positive experience. We are pleased to hear we are accomplishing our goals. Thank you for leaving a review.
Antwort von GoldStar Trust Company
Thank you for taking time to leave a review. We look forwarded to helping you further in the furure.
Antwort von GoldStar Trust Company
Thank you for the review. We hope to exceed your expectations.
Amazingly fast service for onboarding…
Amazingly fast service for onboarding and an easy-to-navigate website
5. Februar 2025
Antwort von GoldStar Trust Company
Thank you for your kind a favorable words. We look forwarded to helping you in the future!
Keep me informed during the transfer…
Keep me informed during the transfer process. Easy and efficient
4. Februar 2025
Antwort von GoldStar Trust Company
We appreciate you taking time to leave a review. Thank you.
The transfer of metals dragged on due…
The transfer of metals dragged on due to the account at the Depository was not opened when Equity Institutional went to move it.
28. Jänner 2025
Antwort von GoldStar Trust Company
Thank you for your review. The management team will be reaching out to you.
I could not have had a better…
I could not have had a better experience. Everyone was very kind and helpful. All of my questions were answered and the process of buying gold and silver was very easy. Thank you!
15. Jänner 2025
Antwort von GoldStar Trust Company
We are glad to hear of your positive experience. Thank you for taking time to leave your review. We look forwarded to working with you in the future.
I was very appreciative of the customer support!
I was very appreciative of the assistance I received when moving my funds over to Birch. Someone was available for me every step of the way. The customer service was impressive and I would highly recommend!
24. Jänner 2025
Antwort von GoldStar Trust Company
Thanks for taking a few minutes to leave a review. We look forward to helping you in the future.
Unable to log in to the platform with…
Unable to log in to the platform with 2023 email and password plus security questions are impossible to answer. I don't believe I was ever asked to set up security questions so how can you ask for them with questions without entered answers. The customer service of this company is very slow and difficult to get a hold of. I would find another company to work with.
22. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von GoldStar Trust Company
Thank you for taking our call to help you resolve your issues. Please reach out if you need anything additional.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.