GO Outdoors - Reading (Express) Bewertungen 

188
TrustScore 5 von 5

4,8

Chain Street 3, RG1 2HX Reading, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Purchasing was no problem but I didn’t get a VAT receipt and 3 times now completed forms online asking for one as I need it by tomorrow and still nothing, I then phone up for a message to say for VA... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the store on the 31/07/2026. I was attended by Sammi. She was incredibly kind, attentive, and so easy to chat to. She listened to exactly what I needed and gave honest sales advice without any... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Reading (Express)

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Chain Street 3, RG1 2HX, Reading, England, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

188 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(188)

35 496 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

GREAT SERVICE

I don’t usually leave reviews but had write about the Fantastic service I received from Sammi. I had difficulty choosing a backpack and Sammi was extremely helpful. Nowadays, it is so rare to find a helpful assistant. Thanks Sammi.

24. April 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Veronica provided excellent customer service. I called ahead to check the product was available. Veronica explained the membership and discount. I visited the stored and was served quickly. Veronica explained further membership benefits and the returns policy. I am a happy customer! I purchased exactly what I wanted, at a competitive price and had a positive experience. Thank you Veronica and team!

18. April 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The shop assistant was very helpful

The shop assistant was very helpful. She engaged directly with my son and listened to what he wanted to help him find the best walking boots.

15. April 2025
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff

14. April 2025
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly environment.

Friendly environment ,very good quality of clothes shoes. Good prices it you take member card .

13. April 2025
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

All good

The assistant, Ciaran, was very helpful. The store was quiet. It was a good experience. Though they didn't have boots in the colour I wanted, but they offered alternatives.

5. April 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Ciaran was so attentive and was really…

Ciaran was so attentive and was really kind and very helpful and I am older and was in need of advice for a future trip. I bought great trainers and hope to wear them in the house to check comfy. Ciaran advised me to take the GoOutdoors card as i will be buying clothing for my trip very soon and as i need quick dry for trekking it means i get a little discount. Great experience I will be back.

3. April 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Ciaran was great

Ciaran was great, helpful and direct about helping me with payment and membership card to go forwards with. Credit given where due. Reading store.

29. März 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Choosing outdoor jacket

Clear explanation by Sammi of the outdoor jackets available and the pros and cons of different options. Highly recommended.

2. April 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Like Blacks but different

Served by Veronica.
Helpfully introduced to GoOutdoors and various discounts and communications available when signing up to loyalty scheme, including National Trust discount.
Just slightly disappointed that membership has an annual fee (got it back with discount in one purchase but price of item at Blacks previously was the same).

28. März 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I went yesterday to buy a nice jumper…

I went yesterday to buy a nice jumper with so many questions about my gift card and the yearly membership and it was a pleasure to be served by Cate, who nicely explained me everything and I bought waht I wanted for a much cheaper price. Thanks Cate!

22. März 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

My go-to sports clothing/equipment store

Friendly, polite and helpful staff. Easy to navigate store with clear prices/signage. Good selection of items per section. Clean and tidy. Great offers, especially with membership. Thank you!

5. März 2025
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Sammi has been very helpful to find the…

Sammi has been very helpful to find the right size from the stock. Good quality product Peter Storm long down coat.
We are pleased with the service, reduced price, and quality.

14. März 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Wonderful customer service

Wonderful customer service. Thanks, Faizan!

13. März 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

New store

New store, lack of staff although 1 member who was on her lunch break stopped, helped me until I checked out.

10. März 2025
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing Experience

What an amazing experience visiting GO today in Reading..great staff, knowledgable and great prices - what more do you need!! Definitely visit again…

22. Februar 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

Rude and arrogant manager

My wife was looking for a pair of walking shoes and selected a one off the display showing a member price of £85 plus a membership of £5. When we went to pay for it the price was nearer £150. The assistant was confused and asked the manager to check. He eventually strolled down the stairs looking very disinterested. After a couple of minutes he said that the shoes were on the wrong stand and the price on the till was correct. He flatly refused my request to honour the price advertised with a smirk on his face.

23. Februar 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service. Ciaran was brilliant. I called ahead to order a few items. By the time I got to the store, the items were ready for me to collect. Simple and easy. Excellent customer service.

20. Februar 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

First class service by the staff helped…

First class service by the staff helped me to purchase what sorted my needs at a good price ,all the best for the Reading shop

16. Februar 2025
GO Outdoors - Reading (Express)-Logo

Antwort von GO Outdoors - Reading (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Best store in Reading, Amazing experience

Had a great time in the store, staff was Amazing especially Samii, didn’t feel rushed at all and got everything I needed and also got my go outdoors membership. Would 100% come again, my favourite shop to visit in Reading
Thank you all Zach

12. Februar 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr