We are members of the Camping and Caravan club and everytime we have tried to get the discount off the club card we can't. With the assistant saying it's already been discounted. Go Outdoors stock is... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We are members of the Camping and Caravan club and everytime we have tried to get the discount off the club card we can't. With the assistant saying it's already been discounted. Go Outdoors stock is... Mehr ansehen
Unternehmen hat geantwortet
Called today for a (LOOK) at new hiking boots today for the wife, having recently had our old gtx boots wet out badly. Met Theo and Helen who not only helped us but found the missing boot, they know... Mehr ansehen
Unternehmen hat geantwortet
I visited GO Outdoors Stockton to purchase some hiking boots for an upcoming multi day hike. Helen was friendly, knowledgeable and professional - she helped me to identify the most suitable types... Mehr ansehen
Unternehmen hat geantwortet
Helen was really helpful today when we were looking for some new walking boots for our son. She took the time to check that the fit was right, allowing for growing room, and showed us a really helpful... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Portack Lane, TS18 2SP, Stockton, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Katherine helped me identify the best walking footwear for my achilles issues. She assisted, gave good advice and ultimately helped with the decision. Many thanks Katherine

Antwort von GO Outdoors - Stockton
Looking for a pair of walking boots, member of the team Helen assisted in getting a number of pairs of boots at different sizes. Advised on polish/treatment for the boots. All service with a smile, friendly and professional service. Would recommend the Stockton store, great service and selection.

Antwort von GO Outdoors - Stockton
Friendly, efficient service by Fay on the till. Extra till put on when queue built. Nice store, good range.

Antwort von GO Outdoors - Stockton
The staff member Helen was exceptional; she was very nice, helpful, and professional.
Thank you

Antwort von GO Outdoors - Stockton
Great range of stuff at great prices. Always helpful staff too.

Antwort von GO Outdoors - Stockton
Go outdoors as always did the job. Vicki and all the staff were very helpful and well informed. I find their prices competitive and prefer to purchase in person, but when I found an item cheaper online it was price matched without issue.

Antwort von GO Outdoors - Stockton
Bought some walking boots
Staff were really helpful and advised me on the best boots for me.
Serving staff were happy and friendly

Antwort von GO Outdoors - Stockton
I was looking for walking shoes. Excellent wide choice and great price but what really impressed me was the service and advice I received from Rebecca- she was knowledgeable, professional and very friendly. A really great experience which sometimes you don’t get in a large superstore. Thank you Rebecca

Antwort von GO Outdoors - Stockton

Antwort von GO Outdoors - Stockton
Easy to order in click and collect - same day collection perfect

Antwort von GO Outdoors - Stockton
Had a shopping trip to go outdoors Stockton today,shopping is not a favourite pastime of mine as I suffer with stress and anxiety and don't travel very well and also don't do crowds of people also. But having my wife and best friend with me helped to calm me enough to get what we needed. We didn't get pounced upon when we entered into viewing items but when we asked for help and advice about different items shoes boots etc the staff were very helpful and informative, nothing was a problem for them in fact I found the experience quite calming and for me that's hard to say.
Have to rate this as a 5 star shopping experience.
A special thank you goes out to "Rebecca" a beautiful young member of staff who assisted myself and my wife and her best friend to help us with the purchase of items we needed 100% professional and deserves a medal and a huge bonus for dealing with the three of us at once.
Thank you Rebecca and go outdoors
Stockton on tees.
Would highly recommend this store to anyone 💯 %

Antwort von GO Outdoors - Stockton
Tish was a great help today.
Checkout was fast an efficient.
Thank you for the great service.

Antwort von GO Outdoors - Stockton
Great service from the young lady finding me size 8 ladies and size 9 men’s walking shoes, think I tried on 9 shoes before finding the perfect fit.
Claire on the checkout was cheerful and helpful renewing my members card and reminding us about the blue light discount.

Antwort von GO Outdoors - Stockton
Good price and easy to collect at store and avoid postage costs.

Antwort von GO Outdoors - Stockton
Took my daughter to go outdoors - we bought coats and walking boots which took a long time to try on and choose etc. we looked around the tents and gear. The items are great quality and the staff who served us were absolutely fantastic. We spent nearly £500 in just this one visit. BUT Just got a PARKING TICKET through the post charging me £60 for going over your two hour limit by ELEVEN MINUTES. No signs to say you have a Limit? 😡😡😡😡😡😡😡😡😡😡😡 I have shopped here a lot over the years and never had a ticket before.

Antwort von GO Outdoors - Stockton
Update - Go Outdoor complaints team contacted me quickly and were very helpful. Sent me to shop to arrange for the ticket to be waived.
So with the parking ticket not an issue - I was very impressed with the original lad that sold me the bike, and very happy with the bike. Only not 5 stars because of the problems with the parking which feels totally unnecessary- the shop is on a big sprawling trading estate, not in a city centre.
Unbelievable that I have got a £60 parking fine from this company. Bought a bike for £386 plus accessories for my 11 year old son. Because there was going to be 3 of us in the car (me, wife and son) plus a bike, we took 2 cars. Unfortunately the bike wouldn't fit in either car so my wife drove home with son, and I rode 9 miles to get the bike home. I went back for my car straight away and was only in the car park 2 hours and 11 minutes including the time it took me to ride 9 miles home, then drive back to Portrack. I now have a £60 parking fine. That is no way to treat a customer who has just spent the best part of £400 in the shop.

Antwort von GO Outdoors - Stockton
Lovely young lady at the checkout called Phoebe. Very helpful and pleasant.

Antwort von GO Outdoors - Stockton
After ordering on line I visited the Stockton branch to collect my order. The young man on the desk was very helpful, polite and offered to carry my order to the car for me as it was very bulky which was really appreciated .
Little acts like that make such a difference when shopping.
We will be back again . Customer service was excellent. Thank you

Antwort von GO Outdoors - Stockton
Still not received order. Been 2 weeks and had no notification its ready to collect. Had to purchase elsewhere.

Antwort von GO Outdoors - Stockton
I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job but in the near future I hope to purchase more items

Antwort von GO Outdoors - Stockton
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.