GO Outdoors - Stockton Bewertungen 

3 353
•
TrustScore 4.5 von 5

4,7

Portack Lane, TS18 2SP Stockton, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

We are members of the Camping and Caravan club and everytime we have tried to get the discount off the club card we can't. With the assistant saying it's already been discounted. Go Outdoors stock is... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Called today for a (LOOK) at new hiking boots today for the wife, having recently had our old gtx boots wet out badly. Met Theo and Helen who not only helped us but found the missing boot, they know... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I visited GO Outdoors Stockton to purchase some hiking boots for an upcoming multi day hike. Helen was friendly, knowledgeable and professional - she helped me to identify the most suitable types... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Helen was really helpful today when we were looking for some new walking boots for our son. She took the time to check that the fit was right, allowing for growing room, and showed us a really helpful... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. auch in
  3. Aktivbekleidungsgeschäft
  4. Fahrradgeschäft
  5. Kletterverein
  6. Laufsportgeschäft
  7. Reiterhof

Über GO Outdoors - Stockton

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Portack Lane, TS18 2SP, Stockton, Vereinigtes Königreich

  • 01642 033335

4,7

Hervorragend

TrustScore 4.5 von 5

3353 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,7

Alle Bewertungen

(3 353)

36 939 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Karen served me today

Karen served me today . She was brilliant and even recommended places to go on my camping trip . Great service

24. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I was served by Helen who did an…

I was served by Helen who did an excellent job of finding walking boots for me, professional and very friendly! Thank you

25. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Always good value for money at Go…

Always good value for money at Go outdoors. Staff friendly and helpful. Plenty of selection on all merchandise.

17. Juli 2026
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Visited the Stockton store to get a…

Visited the Stockton store to get a replacement pump for our tent we had misplaced, I couldn’t praise Rob who helped us enough, he went above and beyond! Not just for his help but his kindness and generosity. Never had customer service like we received from Rob this day. It made our day. So thank you again.

22. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Visited the portrack store for fishing…

Visited the portrack store for fishing gear. Went upstairs and asked a member of staff about fishing trollies. He was uninterested and not helpful. When we went to the checkout we were served by Millie who could not have been more helpful and provided service with a smile! Very refreshing. Well done Millie!

22. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Lots to look at

Lots to look at. Initially I was just browsing but I was impressed by the range of goods on display and bought a dress. Staff were busy and Mia at the till was pleasant and helpful.

20. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

STAINED & DIRTY TOP

Ordered online. Didnt receive an email to say it had been delivered to store. Only found out by popping into store and asking where it was, Then got top home, and was stained and dirty. Wont be ordering from again.

14. Juli 2026
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thank you for bringing your recent experience to our attention. We are very sorry to hear that we have fallen below the standards you rightly expect from us.

We apologise for the lack of communication regarding your Click & Collect order. We have escalated this matter to our technical team so they can investigate why you did not receive notification that your order was ready for collection. We understand how frustrating and inconvenient this must have been.

We are also sorry to hear that the top you received was not in the condition you expected. This is not the standard of quality we strive to provide. We have contacted you directly via email to request some photographs so that we can review the issue and work with you towards a suitable resolution.

Thank you for your feedback, and we hope to hear from you soon.

Kind Regards
GO Outdoors Customer Care

Bewertet mit 5 von 5 Sternen

Excellent customer service from Helen

Helen helped this novice to buy her first pair of teva sandals. Despite serving other customers at the same time as me, she was polite, careful to listen to my needs, and kind. I didnt feel rushed or that I was too much trouble, though it was a busy Sunday. In all, excellent customer service and one happy shopper!

19. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Good sale price

Good sale price. Quick and friendly checkout with Claire

21. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Items in stock and great price

Items in stock and great price, friendly staff on check out

17. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing customer service skills!

On Sunday, I popped into go outdoors to buy my son some clothes for his birthday. I was unsure what to get him but a member of staff called Jenny helped me pick something that was perfect for him! She was friendly, helpful and customer service skills were first class. It’s now my go to place for clothes when he needs more! Thank you, jenny!

12. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful staff

Very good experience buying sandals
Helen very helpful and polite
Very cheerful

13. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helen

Helen, who was working on shoes today was extremely helpful and knowledgeable. She scanned my feet to get correct size and let me try a couple for fit. Although the size in the shoes I wanted was not available in the colour I wanted - she advised me to go online and purchase using next day delivery as I need these for the weekend. Customer service at its best! Unlike Merrell customer services who have no phone number and slow/ unhelpful responses to complaints.

13. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I was served by karen and Claire in the…

I was served by karen and Claire in the Stockton branch they were very helpful after we had a bad experience with our delivery from evri going missing that we bought from go outdoors these girls went above and beyond to make sure we got the same deal as originally paid for our lost tent so we can enjoy our family holiday thank you one happy grandson

13. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Lovely lady helen who helped us

Lovely lady helen who helped us, very knowledgeable and friendly helped a lot

13. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience….

The store was well laid out and felt welcoming. We visited the footwear department where my wife was introduced to the foot scanning facility which was very well presented by Helen. On this occasion we purchased only base layer boot socks but will certainly return to footwear when we need to replace our current boots. Well done. First class experience.

12. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Got serverd today of Mia was super…

Got serverd today of Mia was super helpfull with everything thank you

10. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I had the most marvellous help from…Rebecca

I had the most marvellous help from somebody called Rebecca. I had already been into another go outdoors Store and it had been helpful but what I needed was somebody who would truly look very carefully at the kind of boot I was attempting to buy I needed somebody who would sit with me quietly and look at the size of the innersoles and suggest what I would kneed in terms of size and comfort. She was amazing she described what she thought would be good offered me various examples and she took me up and down the Walking unit that you have. Sane described everything to me and I am very satisfied with the boots that I bought and also the shoe that I bought. I cannot commend her enough for her wonderful thoughtfulness and helpful advice —she is certainly an incredible asset to your company and one that should be applauded in any way possible. This happened on Monday the 6th of July at approximately 10:30 am. I hope she is rewarded for her wonderful attitude and thoughtful approach to helping customers. Kind regards Stephanie Overton

6. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Experience

Had a great experience in store yesterday. Approached Abbie on the tills when I couldn’t find what I was looking for and she was so friendly and helpful. I will definitely visit again 😊

8. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Went to the Middlesbrough/stockton…

Went to the Middlesbrough/stockton store to get some things for a family camping trip at the end of the month, was served by Karen who was very friendly and very knowledgeable about the products in store and actually managed to help me pick some things out I also needed my address changing on my members card which she took care of no issue, The service we received in store today was 10/10.

9. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stockton-Logo

Antwort von GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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