Perfectly packaged bright green plants with not a single yellow or brown leaf, the tomato plants are tall and leafy unlike the poor cousins at Home Depot. Watered with a dense root system making plant... Mehr ansehen
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Das sagen Bewerter
After many years of buying plants from local big box stores, I decided to use GrowJoy. I ordered my canning and salsa tomato plants, green bean, jalapeno peppers, green bell peppers, beets, broccoli,... Mehr ansehen
I ordered 2 types of coleus, finger paint and defiance, a white million bell plant, two red mandevilla, and a blue spruce sedum. They came very well packaged and in excellent health. They seemed a bit... Mehr ansehen
Unternehmen hat geantwortet
This is not a legitimate company. They don’t ship intend orders you can’t get in touch with anyone at company about order. They have some bullst ticket submission that they won’t answer. Wont refund m... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
GrowJoy.com is an online plant nursery that has been filling gardens across the United States for over 15 years. As a small, family-run business, GrowJoy takes pride in cultivating and offering happy, healthy starter plants for vegetable gardens, flower beds, and containers. With a commitment to both quality and sustainability, GrowJoy stands behind its plants and aims to be a positive force for the environment. Customers are encouraged to shop with confidence on their website, which features a diverse selection of plants.
Kontaktinformationen
2952 W 500 S, 46711, Berne, Vereinigte Staaten
- 260-525-9151
- help@growjoy.com
- www.growjoy.com
4,3
Hervorragend
381 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
I started ordering from GrowJoy this…
I started ordering from GrowJoy this year (Spring, Summer and Fall seasons) and have been totally happy with the packaging (best in the industry as far as I'm concerned!), shipment time and quality of plants received. I only had one shipment there was a problem with, but it was the delivery drivers fault and not yours. I'm looking forward to seeing all the improvements you've made and next years growing season. Keep up the good work!
12. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Rita, Thank you so much for sharing your delightful feedback with us! We're thrilled to hear that you've been happy with our packaging, shipment times, and the quality of our plants. Hearing that you consider our packaging the best in the industry truly makes our day! We're also excited about the improvements we've made and are glad you're looking forward to the next growing season as much as we are. Your support and encouragement mean the world to us. All my best, Joe and the entire GrowJoy Team!
Wide Variety & Large Blooming Flowers
I've purchased from several different nurseries online throughout the season and I am very impressed with the plants sold by Grow Joy. They continually ship plants that are much larger than most places and in excellent shape! Customer service is very prompt, professional, and courteous.🌿
Additionally, I have spent a lot of time looking for plants online that you can't find in the stores and have found that Grow Joy cares the largest variety of plants. Plants always arrive quickly and very carefully pai. Flowers arrive in beautiful shape and usually blooming which is often not the case when purchasing online vendors. Even the plants I purchased in the fall had blooms when most companies have already cut theirs down.
I highly recommend shopping this company!
Thank you Grow Joy 🌿
5. September 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Leigh Ann. Thank you so much for your wonderful review! We're thrilled to hear you've had such a positive experience with our plants, variety, and customer service. Your satisfaction is our top priority, and we're glad our carefully packed, blooming flowers brought you joy. We appreciate your recommendation and look forward to continuing to serve your gardening needs. Happy growing from Joe and the entire GrowJoy Team.
100% Legit
Hey,
I just wanted to reach out to you and tell you that you're doing a great job over there. I got my order and was so pleasantly surprised that they were not only alive but much healthier and larger than I expected. Great packaging and fast shipping. All-in-all a great experience. Thanks so much for exceeding my expectations. You ROCK.
Sincerely,
David W. Counts
10. August 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Dear David,
Thank you for your wonderful feedback! We're thrilled to hear that your order exceeded your expectations in every way.
Your kind words mean a lot to our team. We're committed to delivering healthy plants with great service, and we're glad we hit the mark for you.
Thank you for choosing us, and we hope to serve you again soon!
All our best, Joe and the entire GrowJoy Team
This is not a legitimate company
This is not a legitimate company. They don’t ship intend orders you can’t get in touch with anyone at company about order. They have some bullst ticket submission that they won’t answer. Wont refund money ever. Won’t send tracking info or any information. Stay far away this is not a legitimate business. Just a family of grifters
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Dear James,
I sincerely apologize for the frustration you've experienced regarding your plant delivery. Let me clarify the situation and explain how we're addressing it. Your order was placed after last week's shipping was completed and was scheduled for this week's shipment. The order did ship as scheduled; however, we understand you decided to cancel after it had entered the shipping process. We've contacted our delivery service to request the return of the plants. If they're unable to intercept the package, please refuse delivery when it arrives. Your order has been fully refunded as requested. Regarding our customer support, we process tickets every weekday. However, our support staff doesn't work on weekends, which may have caused a delay in our response. Our standard support hours are Monday to Friday, 9 AM to 3 PM.
To ensure this issue is fully resolved, we will follow up with you early next week to confirm the status of the return and refund.
Once again, I apologize for any inconvenience this has caused. We value your business and appreciate your understanding.
Sincerely,
Joe Stutzman
Owner
From 8-inches to several feet in one month.
I was delivered 2 roughly 8-inch cucumber stalks on June 20th. I immediately planted them and now have 3 large stalks (6 ft., 5 ft. & 4 ft.) plus a few smaller ones growing horizontally across the ground. Close to 2 dozen flowers with several small cucumbers already growing. Totally great experience.
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Vincent, we are happy to hear your cumumber plants are growing well in your garden. We hope its the best harvest ever! Happy Gardening. All my best, Joe and the entire GrowJoy Team
Prompt replacement of damaged shipment
My order from GrowJoy was delayed for about 10 days in transit by Fedex. It was not Growjoy's fault. When it arrived, the plants were not healthy, and Growjoy immediately shipped me out replacements. I really appreciated their prompt response to the problem. I have been buying from Growjoy for many many years and have always rec'd the finest plants and varieties I can't get anywhere else. Thanks again for great customer service.
16. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Dear RF, sorry to hear about this issue but happy we were able to get new plants into your gardens! We appreciate your understanding and look forward to your next visit. Happy Gardening, Joe and the entire GrowJoy Team
Great place to buy plants
I always receive healthy plants.
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Debbie, thanks for taking the time to share the good news regarding our plants! We look foward to your next visit. All my best, Joe and the entire GrowJoy Team
Eastern Blue Ice Amsonia - beautiful
Bought Eastern Blue Ice Amsonia bush in 2020, bloomed every year with tiny blue star flowers. Plants ship healthy and packed carefully. This is a caring nursery with caring staff.
30. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Bon, thanks for your review of our plants. We are happy to hear it has been performing well for your over the last 4 years. We hope to hear from you again soon. All my best, Joe Stutzman
Very Impressed with this company!
Very Impressed with this company as their prices are very reasonable. I have ordered many plants that have been delivered, but never with such quality as this order. The plant was package in a unique box that stood the plant up keeping it from getting damaged during shipment. This company will be my top choice for searching for any plants that I may need.
2. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our company. It's our goal to provide high-quality plants at affordable prices, and we take great care in packaging them to ensure they arrive at your doorstep in excellent condition.
We truly appreciate your business and your trust in us. Knowing that we've earned your loyalty as a customer means a great deal to our team. We look forward to serving you again in the future and helping you find the perfect plants for your needs.
Thank you once again for taking the time to share your feedback.
Sincerely, Joe and the entire GrowJoy Team
GrowJoy, great plants & service
I have been buying my vegetable plants from GrowJoy for several years now and their plants have always been top notch.
I really appreciate their commitment to raising great plants and providing wonderful customer service & support.
I would recommend GrowJoy to anyone wanting to buy good healthy garden seedlings!
They pack and ship them very well too!
FIVE STAR!
25. April 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Marvin, Thank you for your loyalty and enthusiastic recommendation! We're so glad to hear that our vegetable plants have consistently met your expectations over the years. Our team is dedicated to growing healthy, top-quality seedlings and providing excellent customer service. It's wonderful to know that our commitment shines through in your experience with us. We truly appreciate your business and kind words - thank you for spreading the word about GrowJoy! We hope its a bountiful harvest. Sincerely, Joe and the entire GrowJoy Team.
I cannot find my order which was placed…
I cannot find my order which was placed and paid for through paypal on March 8, 2024.
29. April 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Barbara, I am sorry to hear about your frustration. I checked all your orders and do not see one for this year. I do see other years, but not this year. I tried calling your number but only received a message that you were busy. Please call our number and let us know when it is a good time to call you back and sort this out for you. 260-525-9151. Sincerely, Joe Stutzman
I love getting plants from Grow Joy
I love getting plants from Grow Joy. My plants are always packed nicely without harm, they look really good when they arrive (packaging is key). I also like the fact that shipping is handled quickly. With packaging and shipping you can't go wrong => you will only get healthy plants.
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Gayla, we’re glad to hear your plants arrived in great condition, it’s what our team strives for in every order. We appreciate your kind words! Happy gardening, and visit again soon. Joe and the entire GrowJoy Team
still looking for my order
Marc Quinlan
4:45 PM (5 minutes ago)
to Grow
C'mon guys, I need an update on this order. You charged my account on 3/22 and I'd like to know the status of the order. This is the second request I have made. Please respond or I'll just dispute the charge with AMEX.
Thanks in advance.
Marc Quinlan
On Fri, Mar 22, 2024 at 4:03 PM Grow Joy wrote:
GrowJoy
Hello Marc Quinlan,
Thanks for buying from GrowJoy. Below is the summary of the order.
Order Number: 638369
Order Details:growjoy. order details/638369
Date Ordered: Mar 22 2024 4:03 PM
9. April 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Marc,
I am sorry to hear of your frustration. Your order is scheduled to ship the week of 4/14, which is next week. I apologize for any confusion caused by the confirmation email. Once your order ships, you will receive a tracking number via email. We are excited for you to receive your hardy hibiscus!
Also, I couldn't find any previous correspondence from you in our records. Could you please provide more information about how and when you made your earlier request?
If this does not address your concerns, please reach out to us through our contact page: https://help.growjoy.com/home/
All my best,
Joe and the entire GrowJoy Team
I wondered how the plants would arrive…
I wondered how the plants would arrive and was delighted when the clever packaging of my two tomatoes arrived and the plants were healthy, beautiful, and strong.
6. April 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Bryan, we are thrilled to hear your tomato plants arrive in great condition. We hope they give you a bountiful, tasty harvest! All my best, Joe and the entire GrowJoy Team
High/hidden shipping charges, Low initial customer service
Updated review.
Site did not display high shipping cost until after charge. Sent 4 emails cancelling order but they were not processed.
After I negatively reviewed them here and other sites, customer service contacted me, and after I requested it, agreed to refund shipping.
The plant arrived fresh and healthy.
3. März 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
3/31/24 Ronin, I wanted to follow up on what went wrong regarding your email replies being unanswered until you posted here. We have recently upgraded our website and during this process we failed to put a non-reply notice on our order confirmation emails. So, when you were sending emails, they were not actually going anywhere, and we had no way of knowing you were attempting to contact us. We have now updated our confirmation page in hopes this does not happen again. Thanks for making us aware. All my best, Joe Stutzman, owner, GrowJoy.
Dear Ronin,
We’re sorry to hear of your frustration with the ordering and delivery of our plant.
It sounds like our customer service team have contacted you and have agreed to refund your shipping charges.
Thank you for allowing us the opportunity to get this resolved.
If there is more at can do, please let us know.
Sincerely,
Joe and the GrowJoy Team
I am so impressed!!!
I am so impressed!!!
They arrived in perfect condition and thriving, NOT wilted at all.
You have just become my favorite nursery.
Thank you for the joy you have brought to me. God Bless.
22. März 2024
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Elizabeth,
We’re so happy to hear your plants arrived in wonderful condition. Thank you for allowing us the opportunity to supply your plant needs, and for your kind words.
From Joe and the entire GrowJoy team, Happy Gardening!
Great job Grow Joy
I have been a customer with Grow Joy since Covid. The first year was great. The company had some issues the following year, and there were times I was not happy with them. However, I believe in chances and used them sparingly. This year I, this company was EXCELLENT! I ordered frequently this summer, and all my plants came in healthy and crisp. The packaging was on point, and there were no mistakes with any of my orders. Good job Grow Joy, glad to have you back!
1. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Stacey,
We're delighted to learn that your plants arrived in excellent condition and brought you much joy! While we faced challenges with staffing in the past, we've successfully addressed them and are excited to be back at full strength. Thank you for your continued patience and the opportunities you've extended to us. We eagerly anticipate sending more plants your way in 2024.
Warm regards,
Joe and the GrowJoy Team
Healthy, beautiful plants
I purchased several plants from Grow Joy this Spring, and Summer, and am very satisfied with my purchases. The beautiful plants are healthy, thriving in the hot, humid Summer in Florida. Grow Joy has a wonderful selection to choose from, their website is easy to use, and this company stands by their plants. Others do not. The prices are comparable, if not better, then other online garden centers. The orders are on time, and the plants very well packaged. This is the only shop I will use.
4. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Sherry,
Thank you so much for taking the time to share your experience with us! We are elated to hear that your plants are thriving and that you've found satisfaction with both our product quality and our online platform. Your loyalty means a lot to us! We look forward to your next visit. Happy Gardening.
All my best,
Joe and The GrowJoy Team 🌱💚
Awesome plant company
Growjoy always ships beautiful and healthy vegetables plants. They arrive very well packaged and I'm satisfied with the quality and price. I plan to try several more items and continue to support.
17. September 2023
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Lisa,
We are happy to hear our plants are bringing you joy! We look forward to your next visit. Happy Gardening.
Joe and the GrowJoy Team
You really need to improve!!
You really need to improve!! I ordered four of your sunflowers of which three were completely wilted and nicked upon arrival. My gardener planted all three of them immediately, I watered them conscientiously. Only one of them survived. I suspect they were already half dead when you sent them off. I asked for a refund, but you do not give that. You only offer customer credit or a replacement. I informed you after the plants arrived, but never heard back from you. You have a system that does not allow for human contact.
24. August 2023
Bewertung ohne vorherige Einladung
Antwort von GrowJoy
Dear Sabine,
We deeply regret the experience you had with your recent order. Our aim has always been to ensure the utmost satisfaction for our customers, and it's evident that we fell short in this instance.
Firstly, we sincerely apologize for the condition in which the sunflowers arrived. We understand the disappointment such an experience can bring, especially given your previous positive experiences with us. To clarify, upon receiving your initial notification 6 days ago, we responded within 24 hours and ensured that a full refund was processed and we also sent an apology. If this was not communicated effectively, we sincerely apologize for any oversight.
We value the relationship we've built over the years, and your feedback gives us the opportunity to rectify and improve our processes.
Thank you for bringing this to our attention. We hope you'll give us another chance to serve you in the future. If there's anything else we can assist you with, please do let us know.
Warm regards, Joe
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