GrowJoy Bewertungen 382

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I preordered plants early and the ship date for Kentucky was April 19. I made plans for receiving the plants so I'd have garden ready for setting plants into garden during that week. When ship expec... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Perfectly packaged bright green plants with not a single yellow or brown leaf, the tomato plants are tall and leafy unlike the poor cousins at Home Depot. Watered with a dense root system making plant... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After many years of buying plants from local big box stores, I decided to use GrowJoy. I ordered my canning and salsa tomato plants, green bean, jalapeno peppers, green bell peppers, beets, broccoli,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered 2 types of coleus, finger paint and defiance, a white million bell plant, two red mandevilla, and a blue spruce sedum. They came very well packaged and in excellent health. They seemed a bit... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

GrowJoy.com is an online plant nursery that has been filling gardens across the United States for over 15 years. As a small, family-run business, GrowJoy takes pride in cultivating and offering happy, healthy starter plants for vegetable gardens, flower beds, and containers. With a commitment to both quality and sustainability, GrowJoy stands behind its plants and aims to be a positive force for the environment. Customers are encouraged to shop with confidence on their website, which features a diverse selection of plants.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

382 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I ordered several veggie and flower…

I ordered several veggie and flower plants in the spring. They arrived in beautiful shape. Healthy and packaged well. I think any recent negative reviews have to be related to the staffing issues that are plaguing all of industry right now. This is a wonderful little company.

19. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hibiscus Purchased

Both times my plants arrived in perfect condition, I had a question and spoke with a Rep; her knowledge and service was topnotch. My Hibiscus are still blooming this Fall. I highly recommend this seller and I will continue to purchase their plants.

19. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The plants I ordered from GrowJoy…

The plants I ordered from GrowJoy arrived in a timely fashion and in sturdy packaging and were healthy when they were delivered. Several weeks after planting them, they are thriving, and I am very happy with my purchase.

18. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Received happy healthy plants

Received happy healthy plants with quick shipping and amazing communication of any possible delay. I did not end up being delayed and plants arrived on time. Thank you grow joy for my late summer garden that is still going strong in my green house.

18. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have been ordering from grow joy for…

I have been ordering from grow joy for a few years now and the plants and vegetables are awesome the jade stringbeans are the best and they are shipped with tender loving care I also have ordered flowers that were great!! This past because of the shortage of workers the shipment was delayed but still give great praise .. I also have preordered for next season’s… Sophie Felch

18. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best nursery I have ever ordered from

Best nursery I have ever ordered from, and I’ve ordered from a lot of online nurseries since the pandemic. I received my order promptly, even though they had a warning or notice saying orders may be delayed d/t COVID-19 problems. What I received was even more impressive than what I expected. I had always heard you should under promise and over deliver, well they over delivered by 200%!

15. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No Customer Service…

Ordered plants that were suppose to be delivered approximately Sept 27th. Sent 2 emails trying to find the status of my order but no one responds, not very good customer service. Ticket created #WWMOS00003255 SEAN GILLIGAN,
Order# 514476 - Order Date: 9/2/2021 ORDER CODE: VYL8735545948

14. Oktober 2021
Bewertung ohne vorherige Einladung
GrowJoy-Logo

Antwort von GrowJoy

Hello Sean,

I cannot apologize enough for our delay in getting back to you. I have been out of the office sick this week. Thank you so much for your order, we ship our bulbs based on the appropriate time for them to be planted in your area. We started shipping to our Northern customers the week of September 27th, our first frost is closing in. We start shipping to your area the week of November 1st, I am sorry for any confusion.

You can check out our shipping schedule here: https://www.growjoy.com/store/pc/Shipping-Dates-d2.htm

Sincerely,
Ashley Reece.

Bewertet mit 5 von 5 Sternen

I have been ordering plants from…

I have been ordering plants from GrowJoy for several years and have always been very happy with the ones that I received. They have been well packaged and none of them were damaged during shipping. The plants have all been healthy and have grown fast. I have hanging baskets on my porch with lovely flowers all summer. Everyone comments on them.

10. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I've ordered twice & am very happy

I love my Growjoy plants. They ship them well and the price is so reasonable. The Mandevilla vines I ordered last year are growing like crazy. The James Walker Bougainvillea & Kwik Kombos Pink Lemonade have been blooming profusely. I've ordered twice & will return for more

9. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

They call me the “ Flower House “

My neighbors can’t believe all the beautiful flowers from GrowJoy. Never saw such big unusual plants. When I received the first order from you I had no clue that those woody plain branches would shine so for me. These big red, white & purple flowers are still showing today. I have a woman near me and she stopped and asked about the plants so She will be the second person our community to start the plantings. I do not go to any nurseries any longer. Thank you so much, Theresa

8. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought 3 Lotus Vine plans (Parrots…

I bought 3 Lotus Vine plans (Parrots Beak) from Grow Joy and couldn't be happier! My shipment was slightly delayed but I understand that happens. After potting my plants they grew perfectly and I would buy from Grow Joy again.

8. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New Customer

2021 was the first year I ordered from GrowJoy. I am so happy I found them! The quality of all the plants I ordered (vegetable and perennial) were of the highest quality. They take such care when packaging the plants, I was very impressed! The vegetable plants exceeded my expectations! They all produced so much I had a hard time keeping up. I am sure the perennials will be spectacular too, I'll find out next year. I will continue to order from GrowJoy and if you are thinking about it, do it! You will not be disappointed.

8. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really happy with my experience

Really happy with my experience. I had tried another company before I came upon GrowJoy and GrowJoy's packaging was superior as well as the size of the plants. Will definitely buy from them again!

6. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Far & Away the Worst Internet Company I have Ever Dealt With

Far and away the worst internet company I have ever dealt with. They are both dishonest and incompetent.

They ship late and then send you the wrong plant, and/or the plant you ordered is suddenly out of stock. When you repeatedly complain, they give you a credit for another purchase and will only credit your original payment method if you repeatedly harangue them.

Abysmal customer service, including no agents to answer calls, no call backs when you leave a message, and even briefly disconnecting their phone in late spring/early summer when the amount of complaints and inquiries must have overwhelmed them. Also, no answered emails until you threaten to contact Trust Pilot, the BBB, and the state's agricultural board and attorney general.

In short, steer clear of Growjoy.

3. Oktober 2021
Bewertung ohne vorherige Einladung
GrowJoy-Logo

Antwort von GrowJoy

Dear Clare, I am sorry to see that you have left this negative review for our company. Over two weeks ago you submitted tickets about two issues that you had with your order. In one was a canceled plant that we had refunded incorrectly and to fix this issue we sent you a check in the mail which you have received. The other issue was for an incorrect plant sent to you, we told you to keep the plant and we also sent you a refund check in the mail which you have received. Since this was all taken care of over two weeks ago. Is there something else that we are unaware of that was unresolved? If so, please let us know here or submit a ticket to our help desk and we will get it taken care of. Sincerely, Ashley Reece.

Bewertet mit 5 von 5 Sternen

I have used GrowJoy for many years as…

I have used GrowJoy for many years as my ‘go to’ for online plants. Great selection, frequent sales, awesome customer service and best online plant packing by far. Plants always arrive happy and healthy, and if by chance a delay occurred and plants suffered their customer service is always excellent! These past few years have been a struggle for all of us due to current pandemic. GrowJoy has obviously struggled as well, to maintain their stellar reputation. The negative comments are not their norm as I have been a satisfied customer for many, many years. Please allow them some grace during this difficult time and give them the chance to make it up to you ❤️

3. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Healthy plants!

I ordered plants late in the season and they still arrived healthy and started growing like crazy as soon as I planted them. It's almost October and they're still blooming! Very happy with my purchase and already pre ordered more for next spring.

28. September 2021
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr