We have been on 3 cycling holidays now with Headwater and are looking at booking our 4 th .All holidays have been great routes , hotels and good communication , cannot fault . Cycling is a great way... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We have been on 3 cycling holidays now with Headwater and are looking at booking our 4 th .All holidays have been great routes , hotels and good communication , cannot fault . Cycling is a great way... Mehr ansehen
Unternehmen hat geantwortet
Our recent 10 day self guided cycling trip from Passau to Vienna was excellent. It was well organised with good Headwater staff contact and a well planned itinerary with good hotels. Local tour operat... Mehr ansehen
Unternehmen hat geantwortet
I had a wonderful one week cycling holiday in Mallorca. The holiday was self-guided and I found the Headwater app reliable, so that doing it alone was absolutely fine. The routes were through stunnin... Mehr ansehen
Unternehmen hat geantwortet
We walked and visited some great places along the Loire valley. Luggage transfers and taxi transfers were good. The hotels by and large were varied but always clean and comfortable, pleasant and... Mehr ansehen
Unternehmen hat geantwortet
Since 1985, Headwater Holidays has expertly planned independent and self-guided holidays, perfect for those who love to explore breathtaking destinations at their own pace. With over 300 trips in more than 30 countries, we specialise in cycling and walking holidays, as well as canoeing, cross-country skiing, and multi-activity adventures. From scenic UK breaks to breathtaking European escapes and further afield, our holidays are designed for active travellers looking for authentic experiences. We take care of all the details—flights, transfers, luggage handling, charming local accommodation, and meticulously planned routes via our navigation app—so you can simply enjoy the journey. Whether you're cycling through vineyards, walking along coastal trails, or opting to do all on a multi-activity adventure, Headwater active holidays ensures a seamless and enriching experiential travel experience. Perfect for those who appreciate freedom with support, our trips offer the best of both worlds—independence with expert planning. Our goal is to create unforgettable experiences that perfectly align with our customers' expectations—seamlessly delivering tailor-made holidays with the ease and simplicity of an off-the-shelf getaway.
Unit 1, CW9 5HB, Northwich, Vereinigtes Königreich
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great holiday in Southern Bavaria. Beautiful in the early summer. Good walking directions supported by local signs made it easy to navigate. Very easy to get around using local transport and easy to get to the hotel on the trains. Good hotel with excellent reception team

Antwort von Headwater Holidays
Headwater provided us with a great holiday, fitted to our requirements.

Antwort von Headwater Holidays
We cycled from Vienna to Budapest and had a fantastic experience! Hotels were well chosen and the luggage was transported safely.

Antwort von Headwater Holidays
Excellent service and a quality product.
The trip was just what we wanted. The cycle path from Passau to Vienna was very well maintained and for the vast majority of the time completely away from traffic. This allowed us to relax due to not having to worry about cars and lorries. The only slight problem was on Day 3 when we decided to use the (excellent) paper route notes instaed fo the App for navigation. This was due to the App flatening my phone battery too quickly ( a power pack is essential but mine failed) For the previous 2 days we had followed R1 which we started on on Day 3. I had read the notes and no mention was made of leaving this route so we continued following it. Unfortunately at one point the pedalo route left R1 which we didn't spot for a little while. We managed to find another way but it was a bit inconvenient.
Overall though the trip was excellent and very enjoyable.

Antwort von Headwater Holidays
Excellent routes and good navigation app took us through some superb and contrasting scenery. Flights, transfers, and accommodation all worked smoothly and Headwater staff were very helpful with initial setting up and further information sent in timely manner.

Antwort von Headwater Holidays
We did the self guided walking in Puglia from Lecce to Matera. It was really well organised by Headwater. The accommodation and taxi drivers were excellent. Each walk was different and very beautiful. And the towns we visited and stayed in were stunning. It was a an amazing experience!

Antwort von Headwater Holidays
Booking with Headwater and adding on a side trip was made very easy by the office team. They were knowledgeable about our holiday and communicated well throughout the process of putting it together.
The holiday itself was as described, and we enjoyed walking across the Alpujarras on our own, surrounded by signs of ancient agriculture but meeting almost no one as we walked.

Antwort von Headwater Holidays
If you enjoy beautiful old agricultural buildings surrounded by a profusion of wild flowers and butterflies then Undiscovered Puglia is for you.

Antwort von Headwater Holidays
Overall walking was varied - great scenery and interesting villages to explore along the way. Some walks were unnecessarily long if you did want to explore these places more. Headwater were responsive to queries throughout the whole experience. Accomodation was varied too but all good - ensuited and comfortable. Their French contractor was most helpful and transfers occurred on time.

Antwort von Headwater Holidays
We had the most amazing holiday in the Picos De Europa. Headwater were friendly, efficient and their communication prior to the trip was excellent. Everything went so smoothly.

Antwort von Headwater Holidays
Great locations and good service, including all travel arrangements.

Antwort von Headwater Holidays
So many issues. Lack of clear communication. We had a faulty bike and the back up from the Italian end was appalling resulting in my husband being badly injured and both of us having to walk our bikes in the pouring rain for 5km. Despite paying for upgrades most hotels were average staff unhelpful wouldn’t carry our luggage to our rooms as they said the stairs were too steep. Would not service the rooms either as they thought our stay was too short. Refused to even fill our water bottles. The headwater app didn’t not take into account multiple road closures and had no updates or alternative routes to offer. When we accidentally went off course the app didn’t reroute back to the course. It also drained our batteries so didn’t last a day Transfer arrangements to the airport were never given and when eventually sorted turned up late. Very expensive trip and didn’t live up to our expectations or the promises on website. So disappointing

Antwort von Headwater Holidays
Excellent advice and organisation by the Headwater team in the UK and in Italy. The travel arrangements, flights, transfers, hotels and walk details were all first class. The GPS App was foolproof, accurate and took all the navigational strain away.

Antwort von Headwater Holidays
Headwater were terrific from start to finish and our trust in them was complete.
From planning with Stephanie to local support from Marta we were able to enjoy the experience of cycling our way around a beautiful part of Portugal.
The hotels and staff treated us well and we enjoyed what they did to make our holiday such fun.
The e bikes were top quality and helped us to travel well.
Thanks to all concerned.

Antwort von Headwater Holidays
Fantastic trip from booking to returning home.

Antwort von Headwater Holidays
The team at Headwater clearly know what they are doing. The holiday was brilliantly organized and everyone was pleasant and helpful; at head office and locally. I would certainly recommend them to anyone considering a walking holiday

Antwort von Headwater Holidays
We had a wonderful holiday in the villages of the Luberon, our first time with Headwater. It was well organised from start to finish, the reps were friendly, punctual and checked were were OK throughout the holiday.
Every walking route is well planned, with lots of variety. We would never have found the routes ourselves without the Navigation App. The standout walk for us was the final day from Fontaine de Vaucluse to St Didier with stunning views but all the walks were interesting and enjoyable. We travelled in May when the wildflowers were stunning and we were frequently entertained by the sound of the cuckoo.
All of the hotels were outstanding, all the staff were friendly, the beds were super comfortable, all the breakfasts were plentiful and delicious. It was a bit cool for the lovely swimming pools in May but if you stay at the Hotel de Poete you can enjoy a lovely jacuzzi.
We enjoyed all the included dinners very much, they were all of a very high standard with a special mention to the lovely meals at the Restaurant Estellan at Mas de la Senancole.
The walks were classified as 'leisurely plus'. We are active retired but found some of the walks moderately strenuous. We were glad we had done a few 7-10 mile walks as preparation in advance of the holiday.

Antwort von Headwater Holidays
well planned route, excellent lodging. Wonderful experience. I enjoyed lovely countryside during the day complete with historical points of interest throughout.

Antwort von Headwater Holidays
Headwater are a great company. I have travelled with them twice on self guided walking trips and have already booked a third! I especially like their navigation app. Excellent customer service and knowledge of their holidays

Antwort von Headwater Holidays
Although some of the walks were harder in places than we anticipated, it was worth it for lovely views of the Italian lakes and snow capped mountains. Our contact Denise was very knowledgeable and helpful; the transfers were always on time with comfortable cars and friendly drivers; hotels were good; the App worked brilliantly. Overall a great holiday.

Antwort von Headwater Holidays
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.