The level of service from Charlie and Jamie was fantastic all the way! From initial email exchange to actual handover of my new turntable. Charlie showed me how to set up my tonearm and provided full... Mehr ansehen
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Das sagen Bewerter
I was looking to upgrade my speaker cables. Jamie Grindrod at Hifi Gear understood what I wanted and was extremely helpful. I have bought various hifi components from them over the last year or so and... Mehr ansehen
Charlie and Jamie really went out of their way to be helpful. I had time to audition my choice and to discuss my options. There was no sales pressure. The buying experience was very straight forward,... Mehr ansehen
I’ve been having problems with my old Marantz PM6001 amplifier. I popped into the shop on the off chance and was given excellent advice. When I got home I tried all of the suggested options but, as ex... Mehr ansehen
Unternehmensdetails
- Hi-Fi-Shop
- Berater für audiovisuelle Medien
- Anbieter von audiovisueller Technik
- Elektrofachmarkt
- Geschäft für Audiogeräte
- Fernsehgeschäft
Vom Unternehmen geschrieben
Hi-Fi and Home Cinema independent specialist. Stocking the likes of Naim, Rega, Linn, Bowers & Wilkins, PMC, Chord Cables and Sonos. With free next day delivery and home installation available from the premier online Hi-Fi and home entertainment store in Herefordshire - hundreds of products available to order safely.
Kontaktinformationen
HifiGear, 11 King Street, HR4 9BW, Hereford, Vereinigtes Königreich
- 01432 354921
- phil@hifigear.co.uk
- www.hifigear.co.uk
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Great place overall
Great place overall. Made an order and received a friendly email from one of the staff that was very informative. My order arrived fast for click and collect and when collecting the order the guy asked me if I needed any help on the product ordered and that if I did I could contact them. Very helpful and great customer service. Very hard to find this now a days.
Great packaging...
Great packaging.... super delivery time, spoke to a fella on the phone who was very helpful and knowledgeable
Great shop for music lovers and hi-fi enthusiasts
Great shop for music lovers and hi-fi enthusiasts, grange range of products at every price range and helpful, knowledgable staff. Highly recommended.
Excellent service and advice
Highly recommended for their excellent service and sensible advice. Went to listen to turntables and ended up staying for a few hours. Jamie went through them and changed the amplifier and speakers so we could get a good idea of how that altered the overall sound. He made it clear that there was no point in spending more on a turntable if its performance was limited by the other parts of the system. At the end we were happy we could make the correct choice based on how it was going to be used.
Fantastic store
Fantastic store. Charlie so helpful and patient and knowledgeable. He explained stuff clearly to me on my first visit. I was so impressed and went back 2 weeks later and bought some beautiful B&W floorstanders which he set up to demo for me. He even wired up the same amp that I have at home to
Show the combination.
I’d have no hesitation in recommending this fantastic store and Charlie epitomises great customer service.
Great company to do business with
Great communication, very helpful, prompt delivery, perfect packaging of fragile goods. Couldn't ask for more.
The Rolls Royce of Hi-Fi outlets
So, where to start: I bought the Rega Elicit amp from these guys exactly a year ago whilst away on a New Years vacation, and was so impressed with the customer service and advice given, that I made a point of travelling 3 hours back this year to consider purchase of the Rega Planar 8 and Saturn MK3 CD player.
My experience exceeded last year’s service provided; not only did they remember me, they set aside a 3 hour window for myself and a few colleagues to demo the products being considered.
Sales personnel that are neither pushy, insincere or impatient are a rare breed. Jamie and Charlie are exactly the types of advisors you want when potentially parting with significant sums of money for toys you’ve always dreamed of.
If you’re considering new Hi-Fi, and you want a good , honest sales pitch, go see these guys: they are exceptional.
A very professional team …
Great advice from a very professional team. They take the time to understand your needs and run through options. They are happy to set up a demo. Very happy with the resultant purchase
Great service, knowledge and excellent product
Bought a pair of Focal Bathys headphones from Hifi Gear. They were knowledgable and really helpful, delivery was quick and efficient and the headphones are amazing. Would absolutely buy from Hifi Gear again.
My delivery was scheduled for today but…
My delivery was scheduled for today but has been delayed with no new delivery date yet
Absolutely spot on
Absolutely spot on, nothing too much trouble. They had exactly what I wanted and service was second to none!

Antwort von Hifi Gear
Ticks all the boxes!
Quick delivery, well-packed and a good price, ticks all the boxes!

Antwort von Hifi Gear
Excellent Customer Service
Kept me informed of delivery times including phoning me when it was going to be one day later that stated. The customer service was excellent and staff very friendly and knowledgeable
Highly recommended - First class customer service
Both Jamie and Charlie demonstrated an exceptional level of product knowledge and a genuine passion for audio equipment. Their expertise guided me towards the Rega Planar 3 50th Anniversary turntable. This turntable marked a significant upgrade for me, and I am very happy with the performance of the Rega Planar 3.
I will return soon to HiFi Gear for a new amplifier, confident in the excellent service and product recommendations I have received. I wholeheartedly recommend HiFi Gear to fellow audio enthusiasts.
EXCELLENT SERVICE
Good feedback and prompt delivery. I would be pleased to use this company again.
HiFi equipment
This was the first time I bought HiFi equipment from HiFi Gear and I must say the experience was top class from ordering to delivery.
I delt with Jamie and was very please with the service received.
Items arrived next day with no issues.
If and when I need any more HiFi etc. I will without doubt try this company in the future.
I can recommend this company to anyone needing HiFi.
Rega Kyte Speakers
Very easy transaction.Have ordered before and always find the service A1. Very professional company will happily use again.
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