Today I’ve picked up my used Skoda, I only found it yesterday! The car is fantastic, most of all the customer service was exceptional. Firstly I dealt with Troy, who was very knowledgeable and helpful... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Graham who delivered my vehicle was amazing and cannot fault him. However when buying a car I would have expected 2 keys. When I asked if they would reimburse me if I get a second key cut they refused... Mehr ansehen
Unternehmen hat geantwortet
Kane looked after me and could not have been more incredible. He felt genuinely human, really tried to find me the best deal, and even helped me navigate some tricky financing. He prompted me all the... Mehr ansehen
Unternehmen hat geantwortet
The entire experience from start to finish has been seamless. I part exchanged my 2 series and walked away with a newer 1 series with any faff whatsoever. Zac helped me find the car at a good price an... Mehr ansehen
Unternehmensdetails
Über Hippo Motor Group
Vom Unternehmen geschrieben
Welcome to Hippo Motor Group
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
- Personal car leasing
- Business car leasing
- Vehicle finance
- New and used cars
- Vans
- Prestige vehicles
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
Kontaktinformationen
Vereinigtes Königreich
- www.hippomotorgroup.com
4,3
Hervorragend
3336 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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Absolutely fantastic 5* service from…
Absolutely fantastic 5* service from walking through the door to view cars through to collecting my daughter’s new car tonight from Bailey! Thank you for staying a little after closing for us!
Would happily recommend yourself and the garage.
Thanks
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Esme,
Thank you for your fantastic 5-star feedback. We’re delighted to hear you received such an excellent experience from viewing the cars right through to collecting your daughter’s new car. It’s wonderful to know Bailey went the extra mile by staying a little after closing to make sure everything was completed for you.
We’ll be sure to pass on your lovely comments to Bailey. Your recommendation means a great deal to us, and we truly appreciate your support.
Team Hippo
what can i say
what can i say! I certainly wasn't expecting the speed , professionalism and thought that I recieved when Nathan took my call. I was very particular about the colour I wanted and yes its fairly rare , match that with the trim spec and mileage no chance ! Nathan call me within an hour and told me he had found one .I was lost for words , he talked and messaged me every step and every day , once i arrived at the peterborough showroom , offered a coffee sat down with Matt who went through all the final checks and paperwork and I headed home with my dream car , I cannot thank Nathan enough for everything ! You found what I thought couldn't, appreciate it tons
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Rob,
Thank you for your fantastic feedback. We’re delighted to hear Nathan went above and beyond to find your dream car and kept you informed throughout the process. It’s wonderful to know Matt also made the final checks and paperwork straightforward at our Peterborough showroom.
We’ll be sure to pass on your kind words to Nathan and Matt. We truly appreciate your support.
Team Hippo
Customer Experience
I will say the service at the beginning was great and when i wasnt happy with the car they offered to change this. However upon taking delivery of that car it was identified there was issues. The drivers door knocking, boot not aligned, repainter bodywork with sanding marks, corroded disks and after getting a check on the car was identified previous damage. As a result of this i used the return procedure and decided to buy locally as the savings from buying from Hippp were not worth it. What should be a straight forward process is turning into a daily chasing from me to get a response and when i do speak with someone they dont give you answers and tell you hopefully the team will be in touch. The team being the cancellations team, worrying if they are so busy they cant respond to you. I even offered to return the car myself in order to get my money back and close this issue out quicker. It feels like the customer experience team are not genuinely interested.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Craig,
Thank you for sharing your feedback. We're pleased that your initial experience with the team was positive, but we're sorry that the process since deciding to return the vehicle has not been as straightforward as it should have been.
Your return has now been accepted and our Customer Experience Team is progressing the collection arrangements and next steps with you directly. We also recognise that you should not need to chase us for an update, and we are reviewing this internally.
We will remain in contact with you until the return is completed.
Chris - Customer Experience Manager
A great service no pressure sell and…
A great service no pressure sell and very helpful Young French fellow who did everything very well
We picked the Range Rover up next day too thanks to Josh who helped with old man’s inability to type on tiny phone screen without his readers great work both of them
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi,
Thank you for your fantastic feedback. We’re delighted to hear you received such great service with no pressure and found our team so helpful throughout. It’s wonderful to know Josh went above and beyond to make the collection process as easy as possible and helped with the practical details along the way.
We’ll be sure to pass on your kind words to Josh and the team. We truly appreciate your support.
Team Hippo
Liam at Handover team Hippo Blackburn
Liam in the handover team was welcoming and reassuring. The handover with him was handled well despite him being on his own due to collegue illness.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Mick,
Thank you for your fantastic feedback. We’re delighted to hear Liam was welcoming and reassuring during your handover. It’s especially great to know he handled everything so well despite being on his own due to a colleague’s illness. We’ll be sure to pass on your kind words to Liam.
Team Hippo
Thank you for a smooth transaction from…
Thank you for a smooth transaction from start to finish! I cannot thank Matt enough, he went above and beyond to help me out!
Thank you for Mark Cottam for delivering my fab new car also! What a great guy! Great experience all round! Thank you ☺️
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Carole,
Thank you for your fantastic feedback. We’re delighted to hear you had such a smooth experience from start to finish. It’s wonderful to know Matt went above and beyond to help you, and that Mark Cottam provided such a great delivery experience with your new car. We’ll be sure to pass on your kind words to them both.
We’re so pleased you had such a great experience overall. We truly appreciate your support.
Team Hippo
Garry delivered my car today
Garry delivered my car today. Very polite & friendly & knowledgeable. Answered all my questions effortlessly.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Tracey,
Thank you for your fantastic feedback. We’re delighted to hear Garry provided such a polite, friendly, and knowledgeable delivery service. It’s great to know he was able to answer all your questions so effortlessly. We truly appreciate your kind words and support.
Team Hippo
Very good customer service from Liam
Very good customer service from Liam
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Sophie,
Thank you for your feedback. We’re delighted to hear Liam provided such great customer service. We’ll be sure to pass on your kind words to him.
Team Hippo
Alex was great in helping in finding me…
Alex was great in helping in finding me the right car , my only complaint was the whole process took about 3 weeks, David was great at the handover explained everything well , delighted with my car 🚗
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Elaine,
Thank you for your feedback. We’re delighted to hear Alex was so helpful in finding you the right car and that David provided a great handover, taking the time to explain everything clearly. We’re sorry the overall process took around three weeks, but we’re pleased to know you’re delighted with your new car. We truly appreciate your kind words and support.
Team Hippo
Joseph Grundy in the sales team…
Joseph Grundy in the sales team recently sorted me out a New business lease. Very accommodating, prompt at replying and always friendly and happy to help.
Thanks again
Laura
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Laura,
Thank you for your fantastic feedback. We’re delighted to hear Joseph Grundy provided such a friendly and helpful service while arranging your new business lease. It’s great to know he was accommodating and prompt in responding throughout the process. We’ll be sure to pass on your kind words to Joseph.
Team Hippo
Thanks to Alan I appreciate your…
Thanks to Alan I appreciate your excellent service and your customer service it was really good you explain everything easliy and with understand keep up the good work Alan.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Nigel,
Thank you for your fantastic feedback. We’re delighted to hear Alan provided such excellent customer service and took the time to explain everything clearly and in a way that was easy to understand. We’ll be sure to pass on your kind words to Alan.
Team Hippo
Brilliant after care
I had a few issues with my vehicle and Morgan was an excellent after care consultant who sorted my issues in a very quick and efficient manners. Above all he listened. Brilliant person. 10 out of 10.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Pat,
Thank you for your fantastic feedback. We’re delighted to hear Morgan provided such excellent aftercare support and resolved your vehicle issues quickly and efficiently. It’s especially great to know he took the time to listen and made such a positive impression. We’ll be sure to pass on your 10/10 feedback to Morgan.
Team Hippo
Delivery of my car was prompt
Delivery of my car was prompt. Paddy was helpful and friendly. He kept me informed every step.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Samantha,
Thank you for your fantastic feedback. We’re delighted to hear Paddy delivered your car promptly and kept you informed every step of the way. It’s great to know he was so helpful and friendly throughout the delivery. We truly appreciate your kind words and support.
Team Hippo
Fantastic service by hippo they brought…
Fantastic service by hippo they brought my car to me talked about the car showed me everything
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Emma,
Thank you for your fantastic feedback. We’re delighted to hear you received such great service from Hippo and that our team took the time to bring your car to you and explain everything clearly. We truly appreciate your kind words and support.
Team Hippo
We arrange to pick our car up on…
We arranged to pick our car up on Tuesday morning at 11.00 but had to wait over 2 hours as it wasn't ready Finally sat down with the salesman who was-quite rude when I said could I pay with my card as I don't do Internet banking, my choice . He said twice well why dont
you do Internet banking then came back with a card machine when I asked for a manager . He kept saying I just want to go for my dinner !! Well we were hungry and thirsty too after waiting so long . We spent £23 ,000 on a car and we're treated like that not good customer service . We noticed alot of road noise so took it to national tyres today and the man said the 2 front tyres were very cheap unbranded budget tyres not what you expect on a Mercedes so now we've got to buy 2 new ones at a cost of £400 !! I will never deal with this company again worst experience ever
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi June,
Thank you for your feedback. We’re sorry that your collection experience did not meet our expected standard.
We have attempted to contact you by telephone to discuss your concerns but unfortunately were unable to reach you. We have also followed up with you by email regarding the points raised in your review.
We remain happy to discuss this with you directly should you wish to get back in touch.
Thanks,
Team Hippo
Excellent Customer Service
Very friendly and helpful dealing with customers. Warner Scholtz sorted me out with the right deal and helped me get the vehicle I wanted. Very good customer service, keep it up. I would highly recommend anyone to deal with him when purchasing a vehicle.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Delroy,
Thank you for your fantastic feedback. We’re delighted to hear Warner Scholtz was so friendly and helpful throughout your experience and took the time to find the right deal for you. It’s great to know he helped you secure the vehicle you wanted and provided such excellent customer service. We’ll be sure to pass on your kind words to Warner. Your recommendation means a great deal to us, and we truly appreciate your support.
Team Hippo
Shocking experience
Hippo Peterborough. Shocking experience. I identified a car which met with my needs, Initial communication was good and even received a video albeit avoiding showing the damage to alloys, internal trim, boot and serious bonnet chips, 3 different tyre makes etc which became apparent during my physical inspection. Prior to inspection of the car I received no replies to requests for information re chips, scratches, dents to body work, trim or wheels. I paid the £99 reservation fee and having traveled to view the car, as mentioned above it was clearly badly mistreated by the previous company owners, the Salesman played issues down and had every excuse in the book for the reasons the car was in this condition. I was annoyed having travelled some distance to view the car, that its issues were not in the description or mentioned in a reply e mail etc. I raised these concerns and was made to feel my expectations of a 2yr old car having done 16K miles were unrealistic and its condition might be acceptable to others. I now know why the car hasn’t sold and it’s been on their books for so long. I would avoid Hippo and recommend greater honesty in representation cars condition. I still await my £99 “fully refundable” reservation fee.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Rodney,
We’re very sorry to hear about your experience and appreciate you taking the time to raise your concerns.
We’re currently looking into your experience in full so we can understand what happened and where things may have fallen short. A senior member of our Customer Experience team will be in touch with you shortly once we have reviewed everything.
Thanks,
Chris – Customer Experience Manager
Josh was a great help when collecting…
Josh was a great help when collecting my car
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear Josh was such a great help when you collected your car. We truly appreciate your kind words and support.
Team Hippo
Josh was brilliant
Josh was brilliant. From exchange to collection, completely hassle free. Would highly recommend.
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi Nicole,
Thank you for your fantastic feedback. We’re delighted to hear Josh made the process completely hassle-free, from the exchange through to collection. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.
Team Hippo
Liam did a great handover and sorted a…
Liam did a great handover and sorted a few minor issues I had with vehicle. Thanks for all your help Liam great job.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Hippo Motor Group
Hi,
Thank you for your fantastic feedback. We’re delighted to hear Liam provided a great handover and was able to help resolve the minor issues you had with the vehicle. It’s wonderful to know he was so helpful throughout. We’ll be sure to pass on your thanks to Liam.
Team Hippo
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