Thank you Jamie F, a great experience from start to finish. Having never ordered Cabrio Velux before Jamie was really helpful sending images, install video links etc Kept up to date with delivery tra... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The delivery was cancelled on me twice and then when it was delivered I asked if they could bring the big sheets to the back through the side entrance and they left it right infront of the house and j... Mehr ansehen
Unternehmen hat geantwortet
Jamie was an absolute star! I called for advice on packs of felt shingles for a gazebo. Talked me through the whole ordering process whist he drew up my order and the delivery was made next day.... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant service. Jamie Fenech was really informative and helpful when I was choosing the roof tiles, making sure I had everything I needed. The finished job looks great and I’m really p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über JJ Roofing Supplies
Vom Unternehmen geschrieben
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Vom Unternehmen geschrieben
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Kontaktinformationen
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Vereinigtes Königreich
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4,3
Hervorragend
3841 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von JJ Roofing Supplies
Dear Marcin
Thank you for your 5-stars!
We are delighted to hear that your order arrived quickly, and was supplied with very good customer service - this is the standard we always strive towards!
Thank you for choosing JJ Roofing Supplies.
Items as described
Items as described, arrived promptly and properly packaged. Literally "as it says on the tin". Good job!
28. Mai 2026
Antwort von JJ Roofing Supplies
Dear Customer
Thank you for your wonderful feedback!
We're really glad to hear everything arrived promptly and exactly as expected. “As it says on the tin” is exactly what we aim for.
We appreciate your support and hope to serve you again soon!
JJRS
great product delivered promptly
31. Mai 2026
Antwort von JJ Roofing Supplies
Dear Ellie-May,
Thank you for your 5-stars!
We are very pleased to hear that you are happy with the products, and that they arrived swiftly.
Thank you for choosing JJ Roofing Supplies.
Had 2 recent roof tile orders from JJ
Had 2 recent roof tile orders from JJ. Quick, easy, competitive prices including delivery costs
Staff are profesdional, polite and responsive and your not sat in a queue for ages waiting to speak to someone. Made a real change to speak to a person rather than a chatbot👍
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Stephen,
We’re really pleased to hear that your recent tile orders were quick and easy, and that you found our pricing competitive.
It’s especially good to know the team made a positive impression, we’ll always aim to be responsive, professional, and ready to help when you need us.
And we couldn’t agree more - nothing beats speaking to a real person!
We appreciate your support and look forward to helping you again soon.
Really helpful and friendly service
Really helpful and friendly service. I reached out to JJ Roofing several times to discuss a Velux order, and the team couldn’t have been more helpful. They were always happy to answer my questions and made the whole process straightforward. Their pricing was also very competitive. Highly recommended – 5 stars!
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Rikki,
Thank you for your wonderful feedback!
We’re delighted to hear that our team was able to support you throughout your Velux order and make the process smooth and straightforward. Providing helpful advice and friendly service is always our priority, so it’s great to know we delivered on that for you.
We really appreciate your recommendation and look forward to helping you again in the future!
Excellent service
Excellent service. Called to make order and was dispatched immediately and to pallet courier all the way to client location on The Isle of Wight.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Mrs H Clark
Thank you for your wonderful review.
We are overjoyed to hear of your experience, and are delighted to have provided an excellent service.
Thank you for choosing JJ Roofing Supplies.
Good quality product arrived on time
Package arrived on time and found it difficult to find a quality product elsewhere, especially in white.
1. Juni 2026
Antwort von JJ Roofing Supplies
Hi Matt,
Thank you so much for your 5-star review!
We're delighted to hear that your package arrived on time and that you were able to find the quality product you were looking for.
We really appreciate your feedback and are glad we could meet your expectations. We hope to serve you again soon!
Great customer service.
The ordering process was easy, the product rage great, and prices competitive, but when the delivery by a 3rd party went awry, JJ Roofing Supplies, couldn't do enough to rectify the issue. Great service, friendly people and a phone number that got answered, every time I called. Needless to say, I'm a happy customer.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear James,
Thank you for your 5-Stars!
We're delighted to hear that we provided a great service, and were able to help rectify any issues.
Thank you for choosing JJ Roofing Supplies.
JJ's offered the best 'delivered' price…
JJ's offered the best 'delivered' price on an order for Tapco tiles by quite some margin.
Delivery received within about 5 days of placing the Internet order, so excellent service all round.
30. Mai 2026
Antwort von JJ Roofing Supplies
Dear Mr Rolando,
Thank you for your great feedback!
We’re delighted to hear that you found our pricing competitive and that your Tapco tile order arrived quickly. It’s great to know everything ran smoothly from order to delivery.
We appreciate you choosing JJ Roofing Supplies and hope to support you again on your next project!
I got what I wanted and any questions…
I got what I wanted and any questions were answered quickly with a friendly manner
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Robert,
Thank you for your 5-stars!
We are really pleased to have assisted in a quick and friendly manner.
Thank you for choosing JJ Roofing Supplies.
Zakari was brilliant!
Zakari was brilliant!
Really easy to place orders with
very friendly.
Good service!!!
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Stefan,
Thank you for your wonderful review!
We are really pleased to have provided a good, friendly and easy service. Zak will be especially delighted to know his support made a difference.
Thank you for choosing JJ Roofing Supplies.
The worst company i have ever dealt…
The worst company i have ever dealt with
Ordered two with dow and after two weeks no sign of them and nobody had any clue
After requesting full refund, it twooks 1 amd half week to get the refund
Bad experience
20. Mai 2026
Bewertung ohne vorherige Einladung
Helpful efficient staff
Helpful efficient staff. Can also view and reserve online. Good pricrs.
26. Mai 2026
Antwort von JJ Roofing Supplies
Dear M Robb
Thank you for your 5 - Stars!
We are delighted to hear your feedback, and take great pride in our helpful staff, and competitive pricing.
Thank you for choosing JJ Roofing Supplies.
Antwort von JJ Roofing Supplies
Dear Robin,
Thank you for your wonderful review.
We are delighted to hear that you are pleased with our service, and we were able to assist.
Thank you for choosing JJ Roofing Supplies.
Great customer service agents however poor customer service…
The order was received quickly however we ran into an issue with how the order was packaged - which meant it was unable to be delivered because the delivery company would not transport it. When asked to rectify this and send out a replacement - packaged correctly - so the build could continue - we were told this was not possible and we had to either have a refund or wait for the original item to be returned and packaged correctly - but with no time scale on this option.
Customer service agents were friendly and helpful but were unable to facilitate the delivery in the end
19. Mai 2026
Antwort von JJ Roofing Supplies
Dear Rosa,
Thank you for your feedback.
We’re pleased to hear the order was dispatched promptly, but we’re very sorry for the issue with the packaging and the inconvenience this caused to your delivery and build schedule.
While our team did everything possible to support you, we appreciate this situation was frustrating, particularly given the limited options available at the time. We are actively reviewing this with our logistics partners to prevent similar issues in future.
Thank you for recognising our customer service team, and we apologise again that we were unable to resolve this more quickly on this occasion.
Extremely fast delivery service
Extremely fast delivery service. Good prices and no broken tiles 10/10
18. Mai 2026
Antwort von JJ Roofing Supplies
Thank you for your fantastic review!
We’re really pleased to hear you were happy with the fast delivery, competitive prices and even more glad everything arrived safely with no damaged tiles. That’s exactly the standard we aim for every time.
We appreciate you taking the time to share your experience and look forward to supplying you again in the future.
If they could decide were they will…
If they could decide were they will post to would be a big help.
13. Mai 2026
Antwort von JJ Roofing Supplies
Hi Paul,
Thank you for your feedback.
As previously communicated, our courier network currently covers UK Mainland deliveries only. In this instance, we were able to offer delivery to a mainland port of your choice, allowing you to arrange onward transportation.
We appreciate that this solution was not suitable for your requirements and, in response, proceeded with a full refund.
We’re sorry we were unable to meet your expectations on this occasion, but we do hope to have the opportunity to assist you again in the future.
Kind regards,
JJ Roofing Supplies
Excellent service and good value
Jamie was very helpful in checking that JJ Roofing Supplies could obtain the correct flashing kits for an assortment of Velux windows that I have. Delivery was quick and efficient. Have used JJ Roofing before and will use again if I need any further Velux products.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Mr Morgan,
Thank you for your wonderful review!
We are very pleased to hear that your delivery was quick and efficient, Jamie will be especially pleased to hear that his support made a difference.
Look forward to serving you again in future.
My order took a week to arrive
My order took a week to arrive, when I ordered originally ordered it stated it would take 2-3 days, when I contacted the courier company they said they hadn’t received the items to deliver to me.
11. Mai 2026
Antwort von JJ Roofing Supplies
Dear Ben,
Thank you for your feedback.
We sincerely regret that your delivery was completed in 5 working days, exceeding our estimated delivery timeframe of 2–3 working days. We understand the importance of meeting our service commitments and apologise for not doing so on this occasion.
Delivering within our stated timelines is a key priority for us, and we are actively working with our delivery partners to strengthen reliability and prevent such delays in the future.
We appreciate your patience and thank you for your valued custom.
JJ Roofing Supplies
The customer service is exceptional!
Their customer service is exceptional. There was an issue with my order and they went out of their way – truly above and beyond – to sort it out so that my job could proceed as planned. They were simply amazing and such a rarity these days. I would absolutely recommend them and cannot thank them enough for their supreme efforts. It was all dealt with very swiftly, professionally and without fuss.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Debra,
Thank you for your wonderful review!
We’re delighted to hear you had such a positive experience, the team will be especially pleased to receive your kind feedback.
We appreciate you taking the time to share your thoughts, and thank you for choosing JJ Roofing Supplies.
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