Joseph James Furniture Outlet Bewertungen 

478
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very helpful staff they don't grab you as soon ad you walk through the door which is a big plus for me. Kevin our salesman made very good and made buying a sofa a very pleasant experience. No long wa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Incredible experience with JJ. From start to finish...the most professional companies I have met. Outstanding customer service with top products at bargain prices to boot. Special praise to the deli... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was a little remiss on my review of joseph james and i apologise fir missing out the most important person who was kevin who actually took us through the process of buying our 2 lovely sofas which w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m always dubious when ordering online as obviously you can’t see/feel the item/material. After exchanging some messages with the very helpful staff, I decided to risk purchasing the sofa! It... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft
  2. Schlafzimmermöbelgeschäft
  3. Wohnmöbelgeschäft
  4. Sofageschäft

Vom Unternehmen geschrieben

We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders. This stock is sorted, quality checked, photographed and uploaded to our website. As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas. The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

478 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 23 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(478)

379 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

From ordering to delivery.

From ordering to delivery.
I couldn't have asked for anything more.
They kept in touch throughout.
Very well organised.
I have already written a review on their Facebook page. I will be back in the future. Most definitely.
Thank you very much. Keep doing what you are doing.

18. Juni 2026
Bewertet mit 1 von 5 Sternen

Purchased a defective sofa

Purchased a defective sofa. When returned under the Consumer Rights Act, they maliciously abused eBay's partial refund system to secretly stole £101. I had to appeal to eBay's fraud team to force them to return the stolen amount. Unethical and dodgy business practice

24. Juni 2026
Bewertung ohne vorherige Einladung
Joseph James Furniture Outlet-Logo

Antwort von Joseph James Furniture Outlet

This is categorically false. In fact, it is the other way around. They manipulated Ebay's returns system.

Bewertet mit 5 von 5 Sternen

Great service and deals

website easy to use with clear details. Great customer service. Followed up with a call to discuss furniture and delivery time. Which could be delivered very quick! Sent me extra pictures and videos of the furniture even after sale as I requested. Delivery guys arrived and set everything up and also moved the sofas round to see best placed. Cleaned up packaging and left. Absolutely great service and deal from start to finish. Thanks - will come back

18. Mai 2026
Bewertet mit 5 von 5 Sternen

Great experience St Helens

Had a great experience when we were buying furniture in the St Helens store. Gary Bale was very helpful and went out of his way in supporting my elderly nan to purchase her furniture.
Thanks again!

20. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional and friendly service

Professional and friendly service. Great quality furniture at brilliant price. Very helpful and polite service. There was no messing about when it came to booking delivery or waiting for the furnitures arrival. I am very pleased with my purchase and on its arrival it actually looked better than the pictures. It was well wrapped up and the delivery men brought in the house for me and offered to unwrap the armchair for me. I would definitely use Joseph James again and certainly recommend. Superb!

9. Juni 2026
Bewertet mit 5 von 5 Sternen

Brilliant service

Very fast delivery. Easy website to order from.
The delivery was by far the best I've ever had.
The driver and his mate, were such helpful,courteous men. They brought the bed into the house and even put it into the bedroom and put it together for me. Brilliant company that I will recommend to everyone.
Prices are extremely reasonable too.

30. Mai 2026
Bewertet mit 5 von 5 Sternen

The team went above and beyond. Oh, and great couches as well!

We bought a couch last year and loved it, so when the team called to advise us that a matching 2-seater became available we didn't hesitate. The five-stars are totally justified. The first couch was kept safely in the shop for weeks as we we awaited renovations ro finish, and the second the delivery had to be rearranged due a funeral. In both instances the team went above and beyond. I highly recommend Joseph James Furniture.

2. Juni 2026
Bewertet mit 5 von 5 Sternen

WOW WOW WOW

Arrived at the stockport store on Thursday 11/06/2026 to view a corner bed suite for our caravan to replace the original ones . After the salesperson showed us to the one we had seen on the website.
I precieded to measure the sofa to make sure it would fit in the caravan and after measuring twice it was perfect with just 3 inch to spare. Delivery was so quick on Sunday 14/06/2026 text messages and phone calls to keep us informed upon arrival. Small issue on trying to enter the caravan as the corner unit would not fit and had to go back to be separated and returned and fitted today 15/06/2026 .
We are now so comfy on are fantastic sofa bed which Joseph james excelled on there customer service and there amazing staff from sales to delivery drivers and customer service team .
This has been an experience which other companies need to follow and if you need some furniture this is the place to go for amazing prices and fantastic service.

11. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional and polite service

Professional and polite service. I would recommend Joseph James to anyone who is looking to buy great quality furniture at a far better price than from original retailer. I received such helpful service from the beginning to end. I am elated with the item I bought, a leather winged arm chair. They helped from reassurances on condition, price and delivery. There was no messing about with delivery slots or failures in turning up on the day, everything went to plan. Very happy with service provided.

15. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lovely staff

The staff was very patient in the the process as there was some delays with Klarna and network. They guided us through it all. They were very kind.

4. Juni 2026
Bewertet mit 5 von 5 Sternen

Matt from Stockport is amazing

Matt from Stockport is amazing, I bought my first sofa from this company, my family and friends have purchased furniture from here and amazing service / great prices and storing it free of charge until I have completed on my property!

10. Juni 2026
Bewertung ohne vorherige Einladung

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