Jumboparking Bewertungen 

Poor experience – Do not recommend
Our return flight was delayed by 24 hours, and we informed JumboParking at the first opportunity.

Upon landing, collecting our luggage and clearing customs, we contacted JumboParking using the number provided. We were then told that, because of our delayed arrival, they were too busy to collect us and that we would need to arrange and pay for our own transport to collect our vehicle.

This was extremely disappointing, particularly as we had notified them of the delay as soon as we could. We subsequently contacted JumboParking by email to request an explanation and reimbursement of the additional transport costs(£78), but have received no response.

Very poor customer service and no attempt to resolve the issue. Based on our experience, we would not recommend JumboParking.

Jumbo parking very friendly, reliable and reasonable, I have used them couple of times and will continue using them.
Very happy with the service

Efficient and a good price - no problems either end

Faultless arrangement. Took us to and from T5 park and ride car park (to catch Heathrow shuttle and avoid ridiculous airport pick up and drop off charge) with absolutely no hastle. Will use again.

100% recommendations Geat service

Excellent service, hassle free parking, drop off and collection to and from Heathrow Airport.

Left my car for 26 days , paid under £100, the parking itself is a bit far from Heathrow airport itself but you cant complain considering the prise you pay ! My car had no damage or any problem during the period left at the car park . So over all i would recommend Jumbo parking 100% if you are on a budget and want to pay as less as possible

The staff were super friendly and helpful! The price is very reasonable, and even though the car park is a little further from the airport, the transfer was quick and efficient. We had a great experience and I highly recommend them! ⭐⭐⭐⭐⭐

Great customer service, I was very pleased with their services , sooner as we landed they were happy to come a picked us even we were early than the time we supposed to be picked up and my car was ready to drive off. Thank you

Had to cancel due to family illness. Requested a refund but didn’t receive any response to my emails. Had to dispute this via my bank using their dispute process and my bank then refunded me. Suggest anyone else who has a similar experience does the same.

Polite staff, good pricing.

This con company Jumbo Parking should not be trusted. Their shuttle services are so poor and the passengers are not insured. The drivers are unsafe and your life is in danger to save few quid. Avoid this place. BW Dr K

First time using these guys so all I had to go on was peoples reviews and I was not dissapointed. From the initial contact to saying I was on the way to when I got picked up after my holiday, they were faultless. Clear instructions on where to go for drop off and pick up and the price was very reasonable. I have already booked with you again for my next holiday in 8 weeks time!

The booking process was smooth and reliable service. I will park with Jumbo again. 👍👍👍

Would give 0 star review if this was possible

Absolutely appalling service –I would never use Jumbo Parking again

Our experience with Jumbo Parking was extremely poor, particularly when we returned following major disruption to our journey.

Despite having paid for the parking service, we were charged additional money and, when our group of 11 passengers arrived at Heathrow, Jumbo Parking collected only 2 passengers and 2 bags, telling us they were “too busy” to collect the rest.

This left the remainder of our group waiting at Heathrow with our luggage and 5 young children.

To make matters worse, after collecting our vehicle we then had to drive ourselves from Jumbo Parking back towards Heathrow approximately 14 miles to collect the family members and children they had left behind.

This completely defeats the purpose of paying for an airport parking service with transfers. After a heavily disrupted international journey, the last thing a family should have to do is organise its own rescue operation because the parking provider says it is too busy.

I would never book Jumbo Parking again and could not recommend them to anyone, particularly families or larger groups who need to be able to rely on the advertised transfer service.

I have retained emails, messages and invoices documenting what happened and can provide them as evidence if required.

Great customer service and care, with reassuring and concise instructions when picking up from the airport. Fantastic value for money. Amazing, thank you.

This is a good company to use.
We were going on holiday for 4 weeks to usa, which meant parking at Heathrow was SO expensive....we found Jumbo Parking and their prices were very good. It only cost us £125 in August, peak holiday time.

We arrived at 4am to their location, our car was parked for us and we had previously arranged to keep our keys, then was taken by shuttle to Heathrow. On return we rang them when waiting for luggage, then went to the collection point at our terminal and the driver was there within 20-25 minutes.
It was a good experience and would highly recommend them and use again.
Yes its 20 minutes away from Heathrow, and not all hard surface parking but it is where drop off and collection is. My car was absolutely fine the whole time there.
8/10 great 👍

I had good experience considering seen some bad reviews but I am sure would use again for future bookings

Easy to find and easy to use. Staff are friendly. No problems

Linked to a company called M Max Ltd who I hope has more integrity than this company who I have been chasing since February for a refund on a parking booking for December. All the muppet at the end of the phone says “send an email”, how many times does one have to email to get a reimbursement then they have the audacity to charge £15 admin fee what admin, I charge £30 an hour maybe I need to bill M Max Ltd for my time.