Kloeber - Made To Measure Windows and Doors Bewertungen 

We were looking for a stand-out, feature front door to finish of the front phase of our extension when I found the “funky fronts” from Kloeber.
I’ve had some aluminium windows from Kloeber before several years ago so I know the quality is there. I contacted their showroom in Huntingdon and arranged a visit.
We opted for the supply only option which suited our project as we had the builders/carpenters on site happy to fit, so really easy to organise timescales.
The guys that installed the door were really impressed with the quality commenting on how they had never had a door before that went in and didn’t even need adjustment it’s so solid.
Kloeber provided very detailed drawings for the builders to work to and the door and window fitted perfectly.
We were given an estimated delivery date and contacted when ready. They held in their warehouse for a few weeks until we were ready and then delivered when it suited us.
The Team in the showroom were really helpful (and the coffees not bad either😉) from the first call the sales team were great I felt like they were there to help and any questions were answered quickly.

The service from choosing to installation was first rate. A special mention to the installation team ( Tony, Sam and Matt) who made the installation of our Uber Slide, Windows and doors seamless. Our 2nd uber slide our other one been in a year… no issues and looks wonderful

Great service needed colour of paint used on doors fitted some years ago,used Chat system and got it sorted ... Very Good Service

Avoid this company.

It’s shocking how many of these reviews reference installation issues. Even the positive ones seem to be about how problems have been rectified. Unfortunately we haven’t been so lucky.

The Uberslide door is stiff and heavy and has been poorly installed by Kloeber, proving poor value for its premium price. It has a malfunctioning lock and doesn’t move without extreme force meaning it can’t be used by our children.

5 months after installing a 2nd floor top hung window without a restrictor for my 8 year old daughter, I have been offered a £15 Jackloc as an alternative for the in built safety catch i was supposedly sold.

Installations were delayed and customer service was terrible. Emails go unanswered and they took months to come out to look at installation issues, in the end determining the defects were “within tolerance levels”. If they think the Uberslide is operating “as expected”, lower your expectations - this isn’t a quality product.

We purchased a Kloeber front door as part of extensive renovations to our house in 2017. The quality of the door is great and we have been really happy so far with the longevity. A small rubber seal started to wear off in the threshold so I contacted Kloeber to check if they sell replacement parts. After a very efficient communication with Daniel Davidson, a replacement was posted out to me the next day (free of charge). Hadn’t left a review when purchasing the door but wanted to emphasise now that not only the product is great but the aftercare many year later was first class! Thanks Kloeber!

Sam and Matt were truly professional today in their approach to a successful installation.
Thank you
David and Caroline -Cambridge
Order number KL056960

I fulfilled my self-build dream in Shropshire in 2014 and searched high and low for a high quality British Company and so glad I found Kloeber. Toby Zimmerman and the team were superb. I have used my hardwood Klassic front door and 6.4m patio every day for 10 years. They still work perfectly. This week I contacted the company for some dark oak wood treatment to touch up the front door sill to find Toby still working there and he supplied some of the sikkens microporous matching dark oak 009 wood treatment immediately. Outstanding service. Highly recommended.

After many problems with a set of fitted French doors Mark and Dan arrived to resolve ongoing issues that had caused the doors to malfunction for years.

Within 90 mins, hinges, brackets and plates were replaced and the door was working as per design for the first time since being fitted!

Well done Mark and Dan. Excellent service from you guys!

Have reviewed Kloeber twice before as 5 stars but that was really around the sales and instal process. Since then we’ve had them out a couple of times, fair enough. However, since then I have reported the latest issue of leaks to a window and leaks to an Uberslide (their premium product).
I reported this to Georgina by email and over the phone on 3rd December and heard nothing back. I was told by someone that they were busy and that I may not hear for a couple of days.
I sent a follow-up email on 5th December and heard nothing back.
I chased again on 22nd December and have still not heard a word.
I probably spent around £100k worth Kloeber on windows and doors during my renovation project and they were so attentive during the sales process but I now can't seem to get hold of them.....

Everything went to plan and the Bifold doors and the window/door unit arrived on the date agreed. The Installation carried out by Sam and Matt was first class.

My experience with Kloeber was very good overall. Troy Poleon was a great help with getting the correct spec and pricing, his knowledge was exceptional. Pre manufacture surveying was expensive but very detailed and worth the expense. Delivery and installation was very good the Installers Dan and Merick worked very hard to complete the installation in 6 days working long hours to install at a very high standard.

Post installation we had two incorrect window handles and this seemed to be the difficult part to get right, it got sorted in the end but this stage of the project wasn't as smooth as all the previous stages.

KLO83461
Sam and Matt did a terrific job installing our new patio doors, arriving promptly and completing the job with a minimum of fuss.

We're happy with the whole process with Kloeber and the end result is exactly what we hoped for.

KLO96392
Chaffey

Shay and Finn were very punctual and polite. They sorted the issues with my door and refitted a pain of glass.
They cleaned up after themselves and provided me with advice on how to preserve the doors better going forward.
Thank you.

We are absolutely delighted with our Kloeber windows, doors, bi-folds for our new-build house. Two years on and they are still amazing. Brilliantly designed by Daniel with a mix of aluminium and wood.
Have since had one handle and seal replaced under warranty and we were looked after by Georgina in the warranty department. Her attention to detail and service levels were simply outstanding - she showcases what Kloeber is all about - quality of product and design - and exceptional service. A big thank you to Georgina, the brilliant and friendly fitters and all the team.

We have recently had our kitten done and wanted a new back door to compliment it. I came across Kloeber as they were the only company we could find that would manufacture a bi-fold that would fit our opening. As it was, a survey showed it wasn't suitable so we have a single door and it is beautiful. Troy was brilliantly helpful throughout and the surveyor was great, too. It was well worth the small expense to get the survey done. I will definitely use Kloeber again. Thank you.

DO NOT BUY FROM KLOEBER UK
I should have heeded the warnings and bad reviews on Trustpilot about Kloeber UK not being an ethical company to deal with. I have paid thousands of pounds for a new front door and waited months for it to be installed at nearly £1000 just for installation.
The installation team attended our property to install the door and noticed that there were defects in the wooden beading on the door. The installers who work for Kloeber said that this was a defect in the wood and suggested we don't complete the installation of the ironmongery on the door as the door would need to be replaced.
It is now 3 days later and I have had an email from Kloeber UK stating that because the door wasn't installed immediately they are not liable for any defects. Their installers witnessed that the door was stored correctly with no pressure on any parts of the wood on the front door and it was completely covered.
We now have a defective front door that we paid £4500 for and Kloeber don't have the decency to do the right thing.
Read all of the reviews and be forewarned about this company. They hide behind the pages and pages of T's&C's to get out of any liability.
The lock on the inside of the door has been screwed in skew. The door lock has jammed twice in 6 days.
Most importantly however the door has been installed too low therefore not allowing a small mat in front of the door. I have never had a door which is so low that it doesn't allow for a coir mat in the entrance.
I can't believe I have been charged nearly a £1000 for 2 hours work from your installers and have these issues to deal with now.

Having an excellent single point of contact (Troy) who took responsibility for all aspects from the first showroom visit through measurements and quotes to fitting and minor post fit rectifications. Great work.

Tony and Sam came to fit our bifold door today. Arrived when they said they would, were very pleasant and polite. No issues, fitters explained the fitting process and left everything clean and tidy. Very happy customers.

This review is directed at the installation team - Tony, Matt and Sam. We have had a bumpy ride with Kloeber in terms of their ordering, communication and follow-up / organisation but the installation team have been absolutely superb and rescued a difficult situation with their service, craftsmanship and hard work.

Logan and Callam came yesterday to adjust our new doors and windows. They were excellent and did a great job. We are very happy with our new windows and external doors which are from Koeber. They replaced all the windows and external door in our house. They look fantastic and we have received a lot of positive comments from neighbours and passers by.