Bed and headboard were ordered and a delivery date given very quickly. Both items were very competively priced and considerably cheaper than a well known high street shop(knowingly never undersold). I... Mehr ansehen
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Das sagen Bewerter
Louise helped me find some applicable beds based on my requirements and put together a quote for me, answered some questions on areas I don't know about. Helpful and good experience. - No purch... Mehr ansehen
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Jason from the customer support team was exceptional. My exchange of nectar mattress went smoothly and quickly, not a problem in sight. He honestly needs a raise! I've never had customer support l... Mehr ansehen
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From the moment I entered the shop the salesperson Julie was professional and incredibly helpful. At the point of ordering my selected item and Julie having done the paperwork I changed my mind and bo... Mehr ansehen
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Unternehmensdetails
Über Land of Beds
Vom Unternehmen geschrieben
Welcome to Land of Beds—the UK’s leading independent bed and mattress retailer.
At Land of Beds, we’ve spent 50 years helping customers achieve their dream of a better night’s sleep. As the UK’s leading independent bed and mattress retailer, we’re proud to offer an extensive range of products from trusted brands. Being independent allows us to offer free, unbiased advice and assist you in finding the perfect solution to meet your sleep needs and budget.
At Land of Beds, our mission is simple: to help as many people as possible enjoy a great night’s sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we’re here to make your experience smooth, convenient, and enjoyable.
Shop Your Way! Online: Explore our full range at www.landofbeds.co.uk. Call Us: Speak directly to our friendly team at 01928 242829. Live Chat: Get instant support from a real person via our website. In-Store: Visit us at our Helsby or Wigan locations, where a warm welcome and expert advice await you.We don’t just sell beds and mattresses—we also offer a wide range of bedding and bedroom furniture to help you complete your bedroom look and create the perfect sleep environment.
At Land of Beds, we’re committed to providing exceptional service every step of the way, helping you find the perfect products to suit your unique needs and budget.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Plus, our online Help & Advice section is packed with FAQs and buying guides to help you shop confidently. Our award-winning team is always ready to assist, ensuring you find exactly what you need for a restful night.
Customer feedback is at the core of everything we do at Land of Beds. We highly value every review, as your feedback helps us continually enhance our range of beds and mattresses, improve our services, and provide confidence to new customers searching online for a trusted, independent bed and mattress retailer to meet their sleep needs.
Thank you for choosing Land of Beds as your sleep companion! Rest assured, we’re here to help you sleep better.
SHOP BEDS SHOP MATTRESSES SHOP HEADBOARDS SHOP BEDDINGKontaktinformationen
98 Chester Road, WA6 0DW, Helsby, Vereinigtes Königreich
- 01928 242829
- help@landofbeds.co.uk
- www.landofbeds.co.uk
4,6
Hervorragend
9656 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Land of Beds: Charley was brilliant…
I had a fab chat with Charley on the online system. I had seen a bed that was just what I wanted, only to find that it wasn't made in a standard double, which I needed! Charley rang the company and called me to say it could be made for me, which was brilliant. Charley went above and beyond to help me get the right options for me and she was really lovely too. Very patient, helpful and polite throughout. Thank you 😊
27. April 2026
Absolutely terrible service
Absolutely terrible service , been waiting weeks for the mattress and pillows to come. Its been lost twice !!! Then 3rd time apparently they tried to deliver with no notice...having said we will recieve a call or window as to when they was coming . Dx was then transporting it after a phone call i was told land of beds did not give them my correct number missing a digit . So when they had the right number a slot was given a few days later. Wife took day off work..the slot was then changed ...fair enough. Then when it came 2 pillows came with no mattress after being on hold after a phone call lasting 30mins. The mattress has been mislaid or lost AGAIN!!! So ive cancelled everything been absolutely horrible experience from.start to end!!!!
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Land of Beds
Thanks for taking the time to share your experience. We take all feedback seriously and are very sorry for what’s happened - this is not the standard we pride ourselves on. We’ll be reviewing this internally to ensure lessons are learned and improvements are made.
The right mattress for myself at a good…
The right mattress for myself at a good price
25. April 2026
New MattressBrilliant service new mattress delivery…
Brilliant service new mattress delivery on time. Perfect.
19. April 2026
Really good bed very happy!!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Land of Beds
Thanks for your feedback. We’re pleased to hear your mattress arrived quickly. We look forward to welcoming you again in the future.
Long delays, poor return terms, and disappointing product quality
Very disappointing experience overall.
I ordered an Emma mattress which took nearly 2 months to arrive. Communication was responsive and friendly, but not helpful. I was repeatedly told they were chasing updates with Emma, without any real progress. The mattress was even lost at one point and I had to arrange for 3 days working at home for a delivery that didn’t happen. Emma did eventually send two pillows as a goodwill gesture due to the delay.
The mattress itself also feels low quality; it makes noise and has cracking sounds when used.
Land of Beds does not offer free returns, only exchanges, with a fee (I think it’s around £75). At least with Emma, returns are free, so I don’t see the point of using Land of Beds.
Overall, too many delays, worse return conditions, and disappointing product quality for the price.
3. März 2026
Antwort von Land of Beds
We’re very sorry to hear about your experience and the delays you faced with your delivery. This is not the level of service we aim to provide. We also apologise that the product did not meet your expectations. Your feedback has been shared with the relevant teams so we can review what went wrong and improve.
The Sales Team were excellent and very…
The Sales Team were excellent and very efficient in advising and placing my order.
23. April 2026
The sales person was very helpful even…
The sales person was very helpful even though her supervisor was trying to be a jobswoth & mead it very awkward to make a card payment to do a payment on line you have to have two computers if you only have a phone your sistem is impossible to make a payment
25. April 2026
Antwort von Land of Beds
Thanks for your feedback. We’re glad to hear our sales team was helpful, though we’re sorry the payment process felt awkward and frustrating. That’s not the experience we aim to provide, and we’ll review your comments with the team to see where improvements can be made.
Helpful Live Chat agents
Louise helped me find some applicable beds based on my requirements and put together a quote for me, answered some questions on areas I don't know about.
Helpful and good experience.
- No purchase made as of yet, this is a review of my live chat experience so far.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Land of Beds
Thanks for your feedback. We’re really pleased to hear Louise was able to help you find suitable options and answer your questions clearly. We appreciate you taking the time to share your experience, and we’re here if you need any further help before making a decision.
It hasn't been delivered yet and wont…
It hasn't been delivered yet and wont arrive until 8th may... I bought this because I have broken ribs and need comfort
21. April 2026
Antwort von Land of Beds
Thanks for your feedback. We’re sorry to hear about your broken ribs and hope you’re okay. We hope your new mattress brings you the comfort you need. Once it’s delivered and you’ve had a chance to try it, we’d love to hear how you got on, as your feedback really helps us improve.
Great staff on phone so helpful and…
Great staff on phone so helpful and kind. Would order from this company again .
22. April 2026
Antwort von Land of Beds
Thanks for your kind words, Janet. We’re really pleased our team were helpful and kind. We’d love to help you again in the future.
We received exactly what we ordered
We received exactly what we ordered, and it is VERY comfortable. Thank You.
10. April 2026
Antwort von Land of Beds
Thanks for your feedback. We’re so pleased to hear everything arrived as expected and that you’re finding it very comfortable. Enjoy!
Jason from the customer support team…
Jason from the customer support team was exceptional. My exchange of nectar mattress went smoothly and quickly, not a problem in sight. He honestly needs a raise! I've never had customer support like this off anyone. I will definitely use land of beds again because of him.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Land of Beds
Thanks for your fantastic feedback. We’re delighted to hear Jason provided such exceptional support and made your exchange so smooth. We’ll be sure to pass on your kind words, and we really appreciate your recommendation.
Antwort von Land of Beds
Thanks for choosing Land of Beds and for your feedback, Philip. We’re glad you felt well informed throughout the process. We look forward to welcoming you again in the future.
Great experience at Land of Beds!
My entire experience at Land of Beds was first-rate. From original purchase to today's mattress delivery by Mike & Tony. Happy to recommend to friends. Thank you!
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Land of Beds
Thanks for your kind words. We’re delighted you had a first-rate experience from start to finish, and we’ll be sure to pass your thanks on to Mike and Tony. We really appreciate your recommendation!
Bed and headboard were ordered and a…
Bed and headboard were ordered and a delivery date given very quickly. Both items were very competively priced and considerably cheaper than a well known high street shop(knowingly never undersold). Items were a beautiful neutral colour going with many colour schemes. I would definitely buy any future beds from yourselves.
5. März 2026
Antwort von Land of Beds
Thanks for your feedback. We’re really pleased you’re happy with the price, quality, and quick delivery, and it’s great to hear the colour works well with your home. We really appreciate your recommendation and look forward to helping you again in the future.
Called to ask a question
Called to ask a question - Louisa was super helpful and then a slight issue with deliver was promptly sorted out by Jason …. Great experience so far!
21. April 2026
Antwort von Land of Beds
Thanks for your kind words, Laura. We’re really pleased Louise and Jason were able to help and get everything sorted quickly. We look forward to welcoming you again in the future.
Poor Delivery time
I find it odd that on this day it takes up to 14 days for delivery, if I'd gone through Emma I would have had it sooner and with a 200day return .
Update to delivery date, I have my order and it only took four days, excellent
21. April 2026
Antwort von Land of Beds
Thanks for choosing Land of Beds and for your feedback, Andrew. We understand delivery times are important and appreciate your patience. Our stated timeframe is up to 14 days, although orders are often delivered sooner.
Plenty of update's which is helpful,
Plenty of update's which is helpful,
I'm expecting my mattress to day I only put the order in on a few days ago
21. April 2026
Antwort von Land of Beds
Thanks for choosing Land of Beds and for leaving a review. We’re really pleased you found the updates helpful and that your order arrived quickly. We take all feedback seriously and would love to know how we could have made this a five star experience.
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