Ordered an Emma mattress, and the price and communication was fantastic. Big thanks to Alan, Wendy and Annie. Arrived within 2 days and very easy to get a hold of. 100% recommend them for anything bed... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Ordered an Emma mattress, and the price and communication was fantastic. Big thanks to Alan, Wendy and Annie. Arrived within 2 days and very easy to get a hold of. 100% recommend them for anything bed... Mehr ansehen
Unternehmen hat geantwortet
Very smooth and efficient purchase on line, with my daughter, Helen, and with me in Leek, Staffordshire. We bought a single adjustable bed, with extra storage under the bed, a mattress, headboard an... Mehr ansehen
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Excellent service from start to finish! very helpful sending swatches which arrived almost immediately. Fantastic deal on a Hypnos bed . Delivery service equally good. Tracking very up to date and t... Mehr ansehen
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I came to this company purely on recommendation who had the same excellent experience as me. They were helpful in me buying a trundle bed. They got back to me quickly when asked a question. Great serv... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
98 Chester Road, WA6 0DW, Helsby, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service, professional and a pleasure to deal with.
Would recommend this company to anyone looking for a bed with a great range to choose.
Special mention to Julie, Nicola and Wendy x

Antwort von Land of Beds
Excellent customer service, it was a pleasure doing business wth this ten

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Great customer service. Very knowledgeable for choosing the right matress.

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Delivery was prompt and pleased with item and price ,very happy with purchase of my Dormeo mattress topper

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Great service and help from Julie at Helsby branch. We were without a proper mattress in our recently bought house. She managed to find us a Relyon Mattress that was ex demo and delivered in a day. Much appt

Antwort von Land of Beds
So far our experience has been great, no issues with the website or payment and we were informed straightaway of the delivery option and date so all really positive at the moment.

Antwort von Land of Beds
The information on the company’s website is clear and easy to understand. After placing my order, the delivery was arranged promptly, and my order arrived accurately and on time.
Although I had a few questions after receiving my order, the customer service team responded to my emails very quickly. They were polite, efficient and incredibly thoughtful in following up and answering my questions. Everything was explained clearly, and my concerns were fully addressed.
I would highly recommend this company. It is quite rare to receive such excellent customer service, and I am very impressed with the whole experience.

Antwort von Land of Beds
The website was easy to follow and there are a very good selection of beds from different manufacturers to choose from. The descriptions are detailed enabling you to make the correct decision on firmness and ordering was easy. I particularly liked the video explaining the merits of different mattresses. Arranging a delivery date was easy.

Antwort von Land of Beds
Really pleased with my Mattress
The delivery was smooth and quickly taken into the bedroom.

Antwort von Land of Beds
Julie’s customer service in Helsby store was second to none in helping us with honest advice and help choosing a mattress. She went above and beyond to get the chosen mattress quickly to us.

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From the moment of my order I've been given clear details of the individual steps and likely deadlines. Any questions from me were answered very promptly in a friendly way.

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It took a while to get to correct quality of mattress in which Land of Beds provided us with. Delivery was only in a few days, and the transaction was very easy. Importantly Land of Beds kept us informed from start to finish.

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The lady who helped in the shop was so friendly and helpful. The delivery drivers were polite and respectful. My daughter likes the bed we bought.

Antwort von Land of Beds
Choosing a new mattress was a minefield
I spoke to Julie at Land of Beds
She took the time to find out what I was looking for, explained the difference between the mattress and emailed me some choices according to my preferences
I called back to order
She was excellent from start to finish
I’m very happy with the service and looking forward to receiving my new mattress
Thank you Julie and Land of Beds

Antwort von Land of Beds
Very smooth and efficient purchase on line, with my daughter, Helen, and with me in Leek, Staffordshire.
We bought a single adjustable bed, with extra storage under the bed, a mattress, headboard and an adjustable motor for changing the position of the mattress.
In order to avail myself of 20 % discount, in VAT, I have to fill in a form about my disabilities.At 92, most firms take my word for this. Dr. Oenone Wollaston

Antwort von Land of Beds
Received our new bed on Friday 2nd October and Mike and Tony made light work of it. They were quick efficient and respectful of the house taking their shoes off coming in and out. Great team thanks lads!!

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Antwort von Land of Beds
I’ve used this company several times over the years and always find them to be friendly and helpful.

Antwort von Land of Beds
If I could give no stars I would. I placed the order on the 18th August and received no confirmation email although the money was taken. I cashed this up and did receive an email once chased. It advises a three to four week wait. After five weeks and no contact I phoned. I was told that they would find out what was happening. I was then told that the delivery people would be in touch to arrange delivery. The items arrived and as soon as they bought in a slated electric double bed frame I knew it was wrong. I told the delivery men and they just bought the rest of the items in. We have our two small single bed bases and headboard but we also have a the bed frame and a double mattress and not the two small single zip up mattresses. It has been a week and even though I phoned them last Friday at 9am (delivery was at 8.40am) they still haven’t sorted anything out. The delivery drivers wouldn’t take back the frame and mattress, I was told to ring Land of Beds it was their problem. I was asked to send photos of the items delivered which I did last Friday morning and still not sorted. No one has rung me. I had an email saying that they have contacted the delivery drivers to ask them to find out missing mattresses. All the items delivered, this includes the wrong items have been labelled with my name and my address. I just want my mattresses. I am having an operation next week and the bed was for my daughter to sleep on. I now have no bed for her. Very disappointed with the service from the moment of ordering through to getting answers. I want my mattresses and I want to get rid of a double slotted base and double mattress. I just want to know what is happening.

Antwort von Land of Beds
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