Lighting Styles Ltd Bewertungen 

168
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Light fitting arrived damaged. Within half an hour of contacting Jon a new fitting was dispatched. Excellent customer service. Five Stars all the way.

Bewertet mit 5 von 5 Sternen

The company were unable to locate my original order (of several years ago) for a bathroom light with four globes but Jon pulled out all the stops to ensure I was able to reorder a matching globe shade... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It was a pleasure dealing with Lighting Styles - they are professional, reliable and responsive. We required goods to be shipped to Australia. They arranged everything for us and kept us up-to-d... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lighting Styles.co.uk - Absolutely first class company with old school hat customer service values! Nothing too much trouble. Efficient and friendly. Unfortunately the goods I ordered didn’t quite... Mehr ansehen

Unternehmensdetails

  1. Haus & Garten

Vom Unternehmen geschrieben

UK Lighting Specialist - Supplies designer lighting for house and home together with architectural and professional lighting for commercial use. Extensive lighting ranges include bathroom lighting, outdoor lighting, low energy lighting and led lighting. Lighting design tips and advice on every page


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

168 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(168)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Top Notch Quality Light Fitting

My light fitting was delayed, but this wasn't an issue for me anyway. Lighting styles kept me informed on the dates throughout. When the fitting arrived I was pleasantly suprised as the quality of finish was better than I was expecting for the price point.
I would recommend Lighting Styles, and will return for other fittings in the future.

20. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

We ordered a Medium Chrome IP44 Rated…

We ordered a Medium Chrome IP44 Rated LED Over Mirror Light which cost £88. The quality was just awful. It felt like something out of a Christmas cracker. The return process was simple and the company got back to me promptly, but the light cost me £12 to return at my own cost. I wouldn't recommend the company as the quality of the light we received was so poor and then the return is at the customers own cost. I think it's insightful that I could not review the light directly on the website.

22. November 2023
Bewertung ohne vorherige Einladung
Lighting Styles Ltd-Logo

Antwort von Lighting Styles Ltd

Thank you for your review, as a small company we very much appreciate feedback, and I am sorry you had to do this via a review – it wasn’t mentioned in your email correspondence and had it been we could have resolved this much quicker.

I will alter the web listing making it more apparent that it is one of the more budget friendly options and state in the description (rather than just the specification) that it’s manufactured in aluminium and plastic. This is a best seller but quality can be subjective to the end user. You are right we do not have the facility across the website to review products but we do welcome direct feedback which we can act upon faster.

My colleague Jon spoke with you last week keen to refund the return postage but I believe you said you would talk to your husband and get back to us? Please call us our payment platform only allows us to refund you to the amount you paid initially.

Bewertet mit 5 von 5 Sternen

Beautiful lights and excellent customer service

I discovered Lighting Styles when I recently moved and I’m so happy and grateful I did. The lights are beautiful and there are so many to choose from. Barry was absolutely outstanding in both his guidance and customer service and I highly recommend this company. I will only choose Lighting Styles for any future needs.

2. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What an outstanding company to deal with

What an outstanding company to deal with, I am a Australian based purchaser who has bought light switches from Lighting Styles . The help given by Johnathon was great, very punctual with his responses and helpful advice would not hesitate to recommend this company.

20. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, very friendly and helpful. I had ordered low level lights for an internal stairwell, when the builder and electrician finally commenced fitting they realised the back plate would not work. After contacting Lighting Styles on the telephone, I was provided with great advice regarding alternative options. Even though I was outside of 30 days, they kindly agreed to process an exchange and even arranged for DPD to collect upon delivery of the replacement. Thorough recommend using this company.

22. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great after sales service

Ordered a pendant light fitting over two years ago from Lighting Styles. My light arrived promptly, was beautiful and was fitted without issue. Recently my son smashed one of the shades whilst moving furniture. I phoned Lighting Styles who answered promptly and were able to supply a spare shade at a very reasonable price. Very happy with the service and would definitely recommend to others.

10. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality Products and Great customer service

I am delighted with the quality and look of the lamp that I bought from Lighting styles. Delays in transit from the manufacturer meant that my product was at risk of not arriving in time. However, the excellent customer service team did everything possible to expedite my order and it arrived by my deadline. Great service and I highly recommend this company.

26. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic sales from Johnathon at…

Fantastic sales from Johnathon at Lighting styles. I ordered the wrong bulbs for my kitchen and when i called for help there was absolutely no problem exchanging them. They’re prompt at getting back, very pleasant and very polite. I would totally recommend them
Marian Reynolds

13. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Satisfied customer.

Extremely pleased with quality of product and customer service provided. Lights delivered within 24hrs of placing order. Would highly recommend this company.

24. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding Customer Service

The products are great. We bought a Primus 11 pendant light which we love.
The customer service, however, is outstanding. We changed our mind about the colour and their helpful ness and patience made the whole transaction perfect!

12. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Over and above what I could have hoped…

Over and above what I could have hoped for. I cannot praise this company, their customer service and on a more personal level, Jack, who I felt genuinely cared about the mishap that occurred. It was a delivery issue where either the delivery driver delivered elsewhere or it was lost in transit, all I knew was I didn’t have my light, I needed it and the electrician was coming within days to fit it, the only availability pre Christmas. Jack really got stuck in offering solutions. Sadly I had the last light in this style - amazing styles of lights on this site too by the way and all very competitively priced, Jack began investigating and trying to find photos of where said delivery was delivered, he kept me updated as he bounced his investigations back and forth with the couriers, relaying this back to me at every point. Even when I was open and admitted with the electrician coming in 2 days I’d have to order a mainstream alternative light elsewhere for next day delivery or the lounge wouldn’t be done for Christmas, He still fought for a solution, it hardly seemed fair on lighting styles the processes they had to undergo when a costly failure like this arises. There don’t seem to be any winners, however Jack investigated everything so fully on our behalf and then took unprecedented action in resolving this earlier than would be usual or their standard company policy and it’s just been impeccable customer service.
Thank you Jack, thank you lighting styles.

11. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

High level of personal attention

I had an order that I required as soon as possible for a client. Dealing with Jack was a pleasure... I was under some time pressure and it arrived within days. Super efficient. He could not have been more attentive, courteous, communicative and professional. I felt personally looked after which unfortunately is not always the case with other companies. Thank you Jack!

10. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Customer Service

I had a faulty uplight purchased from a "dodgy" company (always check Trustpilot first - lesson learned!). Contacted Lightingstyles and David was super helpful in answering questions and even took the time to locate four suppliers who sold something similar. Real shame that they did not sell the same item as I would have without hesitation purchased goods from them. Excellent customer service. Well done! Will be my first choice for lighting in the future.

S.B. London

9. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great advice and gave help when I was stuck.

I was stuck with 12v downlights and a trained but young electrician who was baffled when his new 240v lamps wouldn't work on my system -- I turned to the internet and sent out a question on how to achieve a result I wanted and David at Lighting Styles came to my aid by email from 100 miles away. He helped me work out a solution and even sent the parts! True heroes and I wouldn't go anywhere else.

13. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best website I've ever come across.

I recently bought a light from this website.
I had a few questions to ask before I made up my mind and customer services were so quick and helpful with their responses. They have an excellent returns policy too even though my light came all the way from Italy.
I could not be more delighted with my purchase and would recommend this website to anyone!

5. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing customer service

Purchased a light from this company just under a couple of years ago that recently developed a fault. I emailed the company late in the day asking for advice, had an immediate response from them saying that they would contact the manufacturer to find out. The very first thing the next morning I received another email to say that they would be arranging a replacement which I received the following day.
Their customer service is second to none, brilliant service

6. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic ‘above & beyond’ service, great products

2nd time bought lights from these guys. Just ordered some under cabinet lights and Barry sent me an email just to make sure I knew the lights I ordered needed a transformer which I didn’t (I had ordered the wrong ones) so he changed the order their end and processed a refund for the difference really quickly!

Excellent customer service Barry! Great products, great quality for a couple of pounds more, it’s worth it!

8. Juni 2022
Bewertung ohne vorherige Einladung

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