Light fitting arrived damaged. Within half an hour of contacting Jon a new fitting was dispatched. Excellent customer service. Five Stars all the way.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The company were unable to locate my original order (of several years ago) for a bathroom light with four globes but Jon pulled out all the stops to ensure I was able to reorder a matching globe shade... Mehr ansehen
It was a pleasure dealing with Lighting Styles - they are professional, reliable and responsive. We required goods to be shipped to Australia. They arranged everything for us and kept us up-to-d... Mehr ansehen
Lighting Styles.co.uk - Absolutely first class company with old school hat customer service values! Nothing too much trouble. Efficient and friendly. Unfortunately the goods I ordered didn’t quite... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
UK Lighting Specialist - Supplies designer lighting for house and home together with architectural and professional lighting for commercial use. Extensive lighting ranges include bathroom lighting, outdoor lighting, low energy lighting and led lighting. Lighting design tips and advice on every page
Kontaktinformationen
Unit 5 Mallard Park Industrial Estate, PE9 4FA, Rutland, Vereinigtes Königreich
- 01780 767617
- info@lightingstyles.co.uk
- www.lightingstyles.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Excellent
Lightingstyles provided a five star service.
I spoke to two members of staff; both were friendly, helpful, patient and well informed.
I received my goods exactly when promised and the quality was perfect.
I would be happy to use Lightingstyles again.
Superb Customer Service
I bought some LED lighting seven years ago from Lighting Styles and one unit recently failed. Although years out of warranty, the company swiftly worked with the original manufacturer to source the correct replacement part and supplied to me at zero cost.
I could not have asked for better customer service. Outstanding.
First class customer service
Lighting Styles have a good range of products and online service but I actively wanted to leave a review as their customer service is first class, I’ve dealt with them a few times now and bit the sales and post sales service was excellent and they went out of their way to help me with my questions and issues. Jack in particular was very responsive and very helpful. I would recommend them 200% and will be going back to them when I need something in the future.
1st class customer service
1st class company from order point to delivery with excellent customer service would recommend and will use in future
Excellent service very helpful and…
Excellent service very helpful and quick to respond to email enquiries and will definitely return.
Used them on several occasions to date and probably one of the best supporting staff I have come across .
Bumped smokey grey led
I had an order for 5 large bumpy led bulbs which were quite expensive.
After a few weeks, and only used on a handful of occasions one popped.
Emailed LS, and a replacement was ordered with no quibbles.
Puts a bit of faith back into customer service.
Many thanks...
Excellent technical support
Excellent technical support with a lot of follow up communications via both phone and email especially from Jack. The replacement down lighters cover the existing holes in the ceilings and much brighter than the fittings that they replaced.
Excellent Service and Advice
I wanted to replace my existing ceiling lights in the kitchen. I wasn't sure whether those sold by Lighting Styles would do the job.On enquiring by phone, I was very grateful when I was told that it would be in order to purchase one and it would be perfectly acceptable to return it if it didn't do the job. It was even suggested that to check properly, I could carefully add a13 amp plug and with an extension lead offer it to the ceiling when it was dark.
Unfortunately it wasn't powerful enough and I sent it back, but forgetting to provide my credit card details. They rang back as soon as it was returned to ask me for my details
Excellent reliable, trustworthy and knowledgeable staff.
I will come certainly come back again.
Excellent customer services
Excellent customer services from this company. Had a technical issue about the product I'd bought and they resolved it quickly. Great focus on customer experience and will buy from them again.
Very good
Very good, I had a problem with a product and customer service rang back right away and got in touch with the supplier.
I can't fault a thing about this…
I can't fault a thing about this company. Fantastic customer service and advice on products. I bought 3 island pendants - loved them so much. A large range of unique products not seen elsewhere on other websites.
I have since bought more items from this website. Thank you for everything. Special mention to Jack - thank you,
A great company
A great company, accessible technical team, easy to order and fantastic customer service when something went awry.
Can't recommend them high enough
Excellent customer service
Excellent customer service. I had a faulty stair light which was slightly out of warranty. Messaged on a Sunday night and received a phone call before 9.30 Monday morning. They don’t stock this product anymore but will organise me a replacement free of charge! There are not many companies which would go the extra mile! I’m very impressed and will certainly use this company again
Excellent!
Excellent communication and Jack made sure our query was dealt with efficiently and effectively. Even though the issue was the fault of our electrician, they have still provided a replacement part and instructions for us to rectify the problem. 5* service.
Fantastic customer service
Fantastic customer service. Needed to order a spare part for a new light fitting. My enquiry was dealt with promptly - the part was delivered to me very quickly - and free of charge!
Couldn’t ask for anything more!
Good efficient service.
Ordered a nordlux floor lamp and had the usual email confirming my order. As I didn’t know when to expect it I emailed Sue who replied almost instantly telling me when to expect my order. She contacted her supplier and came back to me with a definite date. I then received another email telling me who was delivering it. It is lovely when a company/shop etc keep you informed regarding your purchase. I would recommend Lighting Styles Ltd to anyone who wants good efficient service.
I have had a few dealings with Lighting…
I have had a few dealings with Lighting Styles now and I would just like to say what a professional and efficient service all the team there provided to me. Quick to respond to any query I had and delivery of my items were super quick. Highly recommend. Gary Jamieson, GJ Property Maintenance.
Excellent customer service
Excellent customer service. David in technical was most helpful. Would certainly recommend
Lights yet to be fitted but so far so good
I ordered five recessed lights for my…
I ordered five recessed lights for my kitchen. Although payment was taken I was then informed the goods were out of stock until the end of August. As I was not installing them soon I left it at that. By the 23rd August I was informed that the lights would not be in stock until early September 2021. I spoke with Karen, Customer Services, who could not have been more helpful. We discussed options and ion advice ordered the same lights but in a different finish. Although I was not happy initially in that I had paid for but did not receive the goods I was extremally happy with the customer service I received from Karen. I took possession of the lights several days after our conversation and I am happy with them. I do believe Lighting Styles Ltd should inform the customer when ordering the goods if they are not in stock at the time of ordering, prior to payment being taken.Other than that I would order from Lighting Styles Ltd again.
Bad Experience
This company took my order charged my credit card and never called to let me know the fixture was discontinued. I called them to see the status and that's how I found out. I would definitely not recommend them.
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