Really helpful and responsive service from the team on the occasions I’ve had to contact them. They are always happy to help and so far delivered impeccable service. Thank you!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Hi, I reached out to Lloyd Latchford for assistance after there was a change in my car lease arrangements. I needed a letter on my claims history which Janis J provided for me by return. This was e... Mehr ansehen
Unternehmen hat geantwortet
Spoke to Amelia Drummond who was incredibly helpful and very quickly resolved our small issue. Would happily deal with them again.
Unternehmen hat geantwortet
Great customer service from William. I called up to make a change to the car insurance policy (change of registration number). After a quick security check William confirmed the change was made wi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are Lloyd Latchford, an award-winning Insurance broker, Third Party Administrator and Delegated Underwriter, with over 40 years of successful trading history. We manage more than 12,000 policies a month, including car, driving instructor, commercial, and home insurance. As part of Atlanta Group, we have access to some of the best people, systems, and pricing capability within the industry and are continuing to grow.
Kontaktinformationen
Artisan, Hillbottom Road, Sands Industrial Estate, High Wycombe, HP12 4JX , Vereinigtes Königreich
- +441844275555
- customerservice@lloydlatchford.co.uk
- www.lloydlatchfordgroup.co.uk
4,9
Hervorragend
312 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Needed to make some policy changes
Needed to make some policy changes, my call was handled by Ella Dodd who was fantastic so polite, professional and personable. Ella dealt with everything without fuss, can't believe how simple the whole process was all thanks to Ella.
17. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good morning,
Thank you for your amazing 5 star review about the service you received from Ella. It is our intention to make the Salary Sacrifice insurance as simple to deal with as possible. We will ensure this is passed on to Ella.
Have a lovely weekend.
Lewis
Lloyd Latchford
Quick Action
When I needed Motor insurance certificate for my Europe trip, Ella Dodd was able to help me quickly with the certificate, very much on time and right information at the first time. Thank you so much for the quick support.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon Baris,
Thank you so much for taking the time to give your 5 star review about the service you received from Ella which we will ensure is passed on. This is exactly the type of service we aim to provide.
Have a super week.
Lewis
Lloyd Latchford
Very helpful company
Very helpful organisation with my new car insurance.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good Afternoon,
Thank you for taking the time to leave your feedback regarding the service you received. We look forward to assisting you in the future.
Have a great week.
Rebecca, Lloyd Latchford.
Today I spoke to a super helpful lady…
Today I spoke to a super helpful lady unfortunately I have got her name I needed to get cover for my wife so she could use the car for business use, she was so helpful and polite was a pleasure to deal with.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon,
Thank you for taking the time to leave your 5 star review. We really appreciate your feedback about your customer service experience. We look to assisting you in the future.
Have a great week.
Rebecca, Lloyd Latchford
Safisfied so far
Great service from David - responsive and friendly with all my requests.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon Misha,
Thank your for taking the time to leave your 5 star review.
It's great to hear that David was so responsive and friendly leaving you happy and satisfied with your customer service experience.
Have a super weekend!
Diana
Lloyd Latchford
A fantastic service over the phone.
A fantastic service! I called up for a change on my insurance policy and was connected with Emma. Throughout the call, which was quick and efficient, Emma has a a positive, friendly attitude and actioned the change promptly. Thanks so much.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good Afternoon,
Thank you for taking the time to leave your 5 star review. We really appreciate your great feedback. I will ensure your comments regarding Emma's efficient and friendly customer service are passed back to her. We look forward to assisting you in the future.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford.
Pleasant, professional and efficient
Pleasant, professional and efficient call to update to my car insurance policy. Refreshingly straight forward and easy.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good Afternoon,
Thank you for taking the time to leave your 5 star review. We are delighted to hear you were happy with your customer experience when updating your insurance policy. We look forward to assisting you in the future.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford.
Straightforward and seamless
Thanks Emma - really appreciate your help in arranging my insurance documents.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good Afternoon,
Thank you for taking the time to leave your 5 star review. Its great to hear you are pleased with the service provided by Emma when arranging your insurance documentation. We look forward to assisting you in the future.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford.
Hassle free and friendly
Very quick, clear, efficient and friendly. Lauren was very helpful and made the process hassle free. Thank you!
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon Mark,
Thank you for taking the time to leave your 5 star review.
We are very pleased that Lauren was able to ensure you received a hassle free, friendly and efficient customer experience. We will be sure to pass on your fantastic feedback to Lauren.
Have a super day.
Diana
Lloyd Latchford
Amazing Employees!
I'm not usually one to leave 5 star reviews, but the experience provided by Emma H. was absolutely brilliant. I had reason to speak to her over the course of a couple weeks and she was so personable and diligent. Her comms were bang on and swiftness was the name of the game!
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon,
Thank you for taking the time to leave your great 5 star review. We are so pleased to hear such positive feedback about the service provided to you by Emma. We will ensure your comments are passed back to her which she will be delighted with. We look forward to assisting you in the future.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford.
Helpful and efficient
Queries were speedily resolved and documentation re-issued in minutes. Amelia was cheerful, knowledgeable and helpful throughout
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon,
Thank you for taking the time to leave your 5 star review.
We really appreciate your feedback and we are delighted to hear you were pleased with the helpful service provided by Amelia. I will ensure your comments are passed back to her.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford
Spoke with Lauren as I needed info on…
Spoke with Lauren as I needed info on my insurance coverage abroad, she was great and super helpful.
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good Morning,
Thank you for taking the time to leave your great 5 star review. We are delighted to hear you were happy with the helpful service provided by Lauren and we will ensure your feedback is passed to her.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford
Superb service.
I normally only leave a 5* review if i get more than i would expect from a service.
We have 2 Salary Sacrifice cars with work. One with long range, one with short range. I needed to use the long range one but I wasnt sure if I would be covered as only one of us had business insurance.
I spoke to Lauren Halsall and my initial expectations were that I would be told 'Yes, good to go' or 'No, sadly not' and I would need to make alternative arrangements.
Lauren looked into it and added business cover on to cover both drivers and then did this on our other car too. Completely exceeded my expectations! So 5 *'s all round. Thank you
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good Morning,
Thank you for taking the time to leave your 5 star review. We really appreciate your amazing feedback. It's so nice to hear the service provided to you by Lauren, exceeded your expectations. We will ensure your comments are passed back to her. We look forward to assisting you in the future.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford
Insurance Policy amendment
Everything well explained & all my questions answered
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good Morning,
Thank you for taking the time to leave your review. We really appreciate your feedback. We look forward to assisting you in the future.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford.
Request for assistance with the matter
I called Lloyds Latchford and spoke with AmeliaDrummond. She promptly sent the policy to myemail- super efficient. Highly recommended!
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon Bartosz,
Thank you for taking the time to leave your 5 star review.
It's good to hear that Amelia was so super efficient and sent your documents promptly. Your recommendation is very much appreciated!
Have a great weekend.
Diana
Lloyd Latchford
Emma replied very quickly to my…
Emma replied very quickly to my questions - a great experience!
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon,
Thank you for taking the time to leave your great 5 star review. We are delighted to hear it was a great customer experience by Emma. We look forward to assisting you in the future.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford
Lauren was amazing
Lauren was amazing, she sorted my enquiry quickly and was lovely throughout - brilliant service!
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon,
Thank you for your wonderful feedback and 5 star review about the service you received from Lauren. This is the kins of service we always stive to provide and we will ensure this is passed on to Lauren.
Have a super weekend.
Lewis
Lloyd Latchford
David Barwise
David's customer service was fantastic, very helpful and helped me through the entire process of adding my wife to my car insurance and helped with all the other people required to fulfil the request
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good morning Richard,
Thank you so much for taking the time to provide your amazing 5 star review about the service you received from David. It is our aim to help every customer in this way.
We will ensure this fed back to David.
Have a lovely weekend.
Lewis
Lloyd Latchford
Lauren was great
Really prompt, helpful, quick and polite
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good afternoon Will,
Thank you for your 5 star review about the service you received from Lauren. This is exactly the kind of service we always aim to provide. We will make sure your feedback is passed on to Lauren.
Have a lovely weekend.
Lewis
Lloyd Latchford
Emma was super helpful
I spoke to Emma who was super helpful. I had a policy query which she answered and followed up by emailing a copy of the policy, highlighting the answer to the question I had asked. nice surprise not be on hold for ages and also getting a straight answer to a question, thank you.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Lloyd Latchford Group
Good Afternoon,
Thank you for taking the time to leave your 5 star review. Its great to hear you were pleased with the helpful customer service provided by Ella. We really appreciate your feedback and look forward to assisting you in the future.
Enjoy the rest of your week.
Rebecca, Lloyd Latchford.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.