A very good app with everything needed to make a claim, including copy of benefits table. Easy to complete amd very quick response from Medicash. Many other Perks too! An excellent company.
Unternehmen hat geantwortet
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Das sagen Bewerter
Been with medicash nearly 60 years and have always had excellent service of them ,no hassle about any claims and always promt payments
Unternehmen hat geantwortet
Ok. I couldn’t claim for dental treatment because my dental practice said I needed to pay a 50% deposit. Medicash says the receipt needs to show full payment. They wouldn’t accept two receipts showing... Mehr ansehen
Unternehmen hat geantwortet
The app is easy to use. Called medicash for an enquiry and the call handler was very helpful and got everything sorted quickly and easily. Submitting a claim is easy and the payments don’t take long t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Kontaktinformationen
One Derby Square, L2 1AB, Liverpool, Vereinigtes Königreich
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Hervorragend
6712 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Had 1 night hospital admission recently…
Had 1 night hospital admission recently yet you font pay out unless it more??? Why not.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Colette,
Thank you for taking the time to leave a review.
I'm sorry to hear of your experience. The duration of a hospital stay is a clear requirement which is noted in all Terms and Conditions.
Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
So easy to make a claim
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Richard,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Antwort von Medicash
Hi Kathleen,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process quick and efficient.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Quick and simple response
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Ruth,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy to use ,cash back fast ,
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Massimiliano,
Thank you for your 5* review! We're so pleased to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Has been ok until I was provided with false information
I have been with Medicash for one year and so far it's worked fine. However my benefits restarted on the 1st of August and I hadn't used my optical benefit so I enquired with Medicash around mid July about buying some 2 for 1 glasses at specsavers and splitting the bill across my two benefit years. I was told in writing I could do this. I purchased the glasses on the 31st of July and claimed my £75 and enquired to the original email about how to claim the other £75 this benefit year. I only collected the glasses on the 7th of August. A few emails back and forwards to be told today sorry but I was provided with incorrect information and they won't be able to honour it. More staff training would be beneficial there so don't give out more false information.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Becky,
Thank you for taking the time to leave a review. I'm sorry to hear of your experience.
If possible, are you able to respond to our request for more information so we can look into this further and make improvements for the future?
Alternatively, if you haven't already, you can get in touch with our Customer Care Team on customercare@medicash.org with your full name, policy number and postcode so we can investigate this.
Kind regards,
Hannah
Antwort von Medicash
Hi Kev,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
efficient service
filled out the form sent the receipts were emailed that they had arrived and then the cheque arrived very efficient service thank you
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Kathryn,
Thank you for your 5* review! It's great to hear that you're finding our claiming process efficient.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Straight questions and easy to use
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Ian,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Professional service from a good…
Professional service from a good company.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi John,
Thank you for your 5* review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Never had a problem when making a claim…
Never had a problem when making a claim and been a member for years and years
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Cathy,
Thank you for your 5* review! We're so pleased to hear that you've been with us for years and that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Fast and efficient service.
Fast and efficient service.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi John,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Service is very simple to use and is…
Service is very simple to use and is speedy with delivery.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi John,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Great all round service
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Ray,
Thank you for your 5* review! We're delighted to hear such positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Antwort von Medicash
Hi Paul,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Medicash claim
I submitted my claim online using the App and my payment was in my bank within 2 days.
This is an excellent service.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Jean,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming process via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I have been in Medicash for years!
I have been in Medicash for years, wouldn't be without it, when you've got the app it's just really easy to claim,fill in a few details and take a photo and you're done and if you have to ring up the staff are really nice and helpful and you get told when the payment is going in to your bank, one of the best run companies I think!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Pamela,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Too complicated
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for taking the time to leave a review. I'm sorry to hear of your experience.
If possible, are you able to respond to our request for more information so we can look into this further and make improvements for the future?
Kind regards,
Hannah
Excellent service
Excellent service, very easy to use even for a dinosaur like me, used it for dental, optical and physiotherapy, fast payment received
Very beneficial
Thankyou.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Helen,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Very easy to use App
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Alistair,
Thank you for your 5* review! We're so pleased to hear that you're finding our app easy to use.
We look forward to processing your next claim.
Kind regards,
Hannah
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