A very good app with everything needed to make a claim, including copy of benefits table. Easy to complete amd very quick response from Medicash. Many other Perks too! An excellent company.
Unternehmen hat geantwortet
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Das sagen Bewerter
Been with medicash nearly 60 years and have always had excellent service of them ,no hassle about any claims and always promt payments
Unternehmen hat geantwortet
The app is easy to use. Called medicash for an enquiry and the call handler was very helpful and got everything sorted quickly and easily. Submitting a claim is easy and the payments don’t take long t... Mehr ansehen
Unternehmen hat geantwortet
Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Kontaktinformationen
One Derby Square, L2 1AB, Liverpool, Vereinigtes Königreich
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Hervorragend
6713 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very easy to use App
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Alistair,
Thank you for your 5* review! We're so pleased to hear that you're finding our app easy to use.
We look forward to processing your next claim.
Kind regards,
Hannah
Refuse receipts on first submission…
Refuse receipts on first submission even when all the correct details are showing on the receipt. Can only guess they are using rubbish AI to interpret receipts or staff need better training.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Sara,
Thank you for taking the time to leave a review.
I'm sorry to hear of your experience, as the reason for the decline should have been clearly stated in our response.
Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
Typical scam
Typical scam. I specifically asked my dentist for the exact documentation they needed, uploaded it and sent it via their website. Their web page does not give you a receipt confirmation or reference number so I wasn't sure if they had even received it. Anyway they wrote back rejecting my claim on the false premise that I had only provided a treatment plan. This is clearly untrue because I don't even have a treatment plan. I was only claiming for a regular dental check-up but they are using every trick to block it. I hope I never fall seriously ill and have to make a large claim in the future.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
No fuss
So quick and easy. No fuss
Paid into my account a few days later
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Bernardine,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process quick and easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Great!
It's a really good service provided by my employer
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Angie,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Typical service
Typical service, all the usual promises but actually getting anything paid is never easy, always looking at the small print to somehow decline a claim.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
a very fast service
a very fast service
I got an immediate response to my claim, and within days had the payment for my dental work.
I didn't need to make phone contact this time, but in the past all staff have been friendly, knowledgable and professional
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Martin,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process fast and our Customer Service Team friendly and professional.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy to apply for medicash policy…
Easy to apply for medicash policy cover. Quick and efficient service. Great value for money.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Alan,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Easy to use service
Easy to use service, paid out quickly
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Mr Payne,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Great service and very quick to deal…
Great service and very quick to deal with my claim.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi John,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process quick.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Fast claim service as always !
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Jenny,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming service fast.
We look forward to processing your next claim.
Kind regards,
Hannah
Fairly simple to use
Fairly simple to use. Would like chiropody claims to cover more than one appointment.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Martin,
Thank you for your review. We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
easy to claim
Very easy to claim, money sent quickly to our bank
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Phil,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy app to use to make a claim and…
Easy app to use to make a claim and fast payment
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Marie,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Simple on line claim process
Simple on line claim process, most difficult part is getting photo in focus
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Stephen,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process simple.
We look forward to processing your next claim.
Kind regards,
Hannah
fast and painless service
i made a claim for physio treatment by post on a Thursday and the claim was completed on the next Monday.Very fast and painless service.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Josephine,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
They are always helpful if I do need to…
They are always helpful if I do need to ring, but most of the time I do my claim online.
And a few days later after submitting my claim it is paid in to my bank account.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Debra,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our customer service.
We look forward to processing your next claim.
Kind regards,
Hannah
Good Company.
The company is easy to deal with and my on line account makes it easier. They let you know when you’ve up loaded the receipt if it’s ok. I’ve been with Medicash for years now and think it is a good firm to be with. You can be covered for as little or as much as you like. As they have different levels of cover.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Diane,
Thank you for your 5* review! We're so pleased to hear that you've been with us for years and that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Claim dealt with efficiently in
Claim dealt with efficiently.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your 5* review! It's great to hear that you're finding our claiming process efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
It’s the words used to prompt the next…
It’s the words used to prompt the next navigate I was a bit nervous at first but it is easier once familiar
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Chas,
Thank you for your review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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